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2 Blackfriars Road Upper Ground, London SE1 9JU England
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Traveler (238)
Room & Suite (85)
Dining (20)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Contactless check-in
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Updated 09/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bankside Hotel, Autograph Collection
Updated 09/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 1,195 hotels in London
Location
4.9
Cleanliness
5.0
Service
4.9
Value
4.8
2022 Travelers' Choice Best of the Best
Set on the culturally vibrant South Bank London, this independent hotel is a social hub for anyone with a passion for culture and food. 161 residential style bedrooms, including 7 suites, intelligent service, handpicked furniture and eclectic artworks.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Great View
Languages Spoken
English, Russian
Hotel links
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351Reviews14Q+A29Room tips
Traveler rating
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Robin B wrote a review Sep 26
14 contributions8 helpful votes
Bankside Hotel. You walk in to this lovely sweet smelling reception area to a smiling receptionist named James who basically takes care of all your questions and needs. You walk through the lobby and you see all this cool modern funky art. As an old person just being there made me feel like a young London hipster. As we went to our room they had this cool vending machine. I know who's ever heard of such. I can't explain it. You just have to see it. They also had free water stations throughout the hotel which I appreciate from an environmental perspective. We had a large double bed room with the softest robes and a bath tub. Great decor and wonderful coffee maker. The gym had a Peleton, rowing machine along with all the usual weights and treadmills. Location was pleasant with views of the Thames as you walk along the path. If you want a little splurge and some wonderful service this is the place.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Julia A wrote a review Aug 2022
Los Angeles, California22 contributions3 helpful votes
Hotel's Favorite
We booked one night at the Bankside hotel to use as a layover before our flight back to the US after visiting family in the UK. We booked two rooms for our family of 5. Upon arrival we were greeted warmly and all offered a welcome beverage. In addition, our three children were made to feel just as welcome as they were each given a London souvenir. Check in was easy, our bags were taken to our room and a gentleman (wish I’d got his name) took the time to show me a map of the area and all the sights we could see in the few hours we were in London. The rooms were spacious, immaculate and had complimentary drinks and snacks. Both rooms had beautiful bathrooms, huge beds and luxurious lotions and shampoos (I was already a fan of Grown Alchemist products). In the evening upon our return to the hotel, the same kind Brazilian gentleman offered us a welcome beverage again (since I’d only had water upon check in). He made my three sons delicious hot chocolate and my husband and I enjoyed a drink from the bar. He also arranged for a taxi to pick us up from the hotel in the morning for our flight, so we went to bed feeling prepared and relaxed and well taken care of. The hotel has a very laid back, luxury vibe. The service is nothing short of impeccable. Above and beyond. We’ve been very fortunate to stay in a few luxury hotels in our years of traveling, I’d put our experience at Bankside right up there at the top. The breakfast buffet in the morning was delicious. The sausages were phenomenal! Wish we could have stayed longer and will most certainly visit again when we are next in London. Five very well earned stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 4 weeks ago
Hi Julia A, What a wonderful review! I cannot thank you enough for taking the time to write us such a beautiful review, your kind words mean the world to us and put a huge smile on all of our faces, so from all of us Thank You! I am so glad to hear that the team took great care of you and that everyone was made to feel at home. We will be sure to recognise the Brazilian gentleman (Eduardo) for taking such good care of you and the family. It was a shame that you only got to spend 1 night with us so come back again soon. Bankside Love, Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Colin L wrote a review Sep 26
Bangkok, Thailand120 contributions70 helpful votes
The hotel is situated about halfway between the London Eye and Tower Bridge, so a great location. The staff were excellent and extremely helpful. The room was bright and well-equipped. We will be back!
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Wayne T wrote a review Sep 20
3 contributions1 helpful vote
Overall a good stay but some issues arose that indicate poor communication problems. Room was great - had some nice tech features we had not seen before. The vending machine by the elevators with the emergency engagement ring and other items was very entertaining. Location was great. (There is no “perfect” location in London, it’s just too big and spread out.) Staff was nice, always someone at “front desk” table. They even exchanged a Scottish £5 note for a British note that we had received in London during our trip. Problems were at check-in/check-out. At least 3-4 times during our stay I asked the front desk about a taxi to Heathrow. Everyone gave same answer: £84 - flat rate, if they arrange it. They also wouldn’t make a reservation, said that we should let front desk know 10 minutes before we need it. Go to check out and order it. While checking out, told for first time that there was an expense for my child at the breakfast buffet. We were told at checkin that breakfast was included in room due to Bonvoy status. Never received a bill/check at breakfast either. As soon as balked at the charge the manager waived it. Finish checkout and taxi arrives. Front desk employee goes to talk to him before we get in vehicle. Driver does not know where we are going. We tell him Heathrow. On the way to airport, he stops for gas! While stopped for gas, the meter is running! Don’t think much about it because it’s supposed to be a flat rate. Get to airport and he says the fee is almost £100! What kind of operation is this? (We even have the receipt.) While at airport I use the Bonvoy app chat section to complain, and no one ever responds. Went from great stay to leaving a bad taste in our mouths. Will look elsewhere next time as I can’t trust this hotel in the future.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 4 days ago
Hi Waynet552, Thank you for choosing to stay with us at Bankside Hotel and taking the time to post your review. It’s great to receive your constructive comments as well. Success is never final, and we will always look to improve so we really appreciate your honesty. Thank you for addressing the issue with the taxi we requested for you, unfortunately the wrong taxi was given, resulting in the issues with the price and experience. We are disappointed to have let you down on departure after an overall great time with us, so we had refunded the full cost of the taxi due to our error. Once again thank you for choosing to stay with us and please do come and see us again when you are next in London so that we can gain that 5-star feedback! Bankside Love, Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JorgenKamph wrote a review Sep 19
Hollviken, Sweden7 contributions2 helpful votes
We had a truly pleasant stay at Bankside when guesting friends’ wedding in London. The atmosphere, rooms and restaurant facilities were really great, safeguarded by constant on-toes service-minded staff. All from reception, waiters, house-keeping, consierge, etc. We were happy guests and wish to come back soon again.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Use Gatwick Airport and train to Blackfriar you will have three minutes stroll to the the hotel...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 1 week ago
Hi JorgenKamph, What a wonderful review! I don't know what to say other than a sincere thank you from all of us! I am so pleased that you liked everything about your stay and that the joy and fun we have doing what we do was contagious. Thank you for mentioning everyone from the Front Desk to the Bar and the Restaurant. Please come visit us again. We love welcoming back friendly faces! Bankside Love, Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mogulman wrote a review Sep 16
Parker, Colorado286 contributions82 helpful votes
We stayed for 6 nights and had a beautiful visit. Rooms was very nice and clean. Breakfast was great. Especially the cappuccino. The Bartender, Benson, was the best. We told multiple people about his drink making skills. Excellent Scottish Coffee! Front desk staff was great also! Perfect location.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 1 week ago
Hi mogulman, It was a pleasure to look after you during your recent visit to London. We are all so happy as we have the best guests in town, you! It was a shame to see you go, so its not goodbye for now as we look forward to seeing you again soon. Bankside Love, Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scott S wrote a review Sep 13
2 contributions1 helpful vote
Really really like the Bankside hotel. Great location to access both St. Pauls and the western side of the financial district as well as Borough market. Not perfect in terms of tube stops but not bad either. Hotel itself is very very clean and daily housekeeping did a really nice job. Has a minimalist Scandinavian feel. Bathroom is modern looking and decent sized, but nothing really over the top. Restaurant/bar was a highlight. Breakfast was freshly cooked and there were both stations and a la carte options. It was a “real” restaurant and bar - not a sad hotel version of a restaurant that you sometimes get. Staff was very nice and friendly. I had an issue with my passport and they jumped into action. Was very much appreciated. 5* in terms of value and worthy of “Autograph collection” label. Cool and trendy vibe although a slight step down in luxury from a Ritz Carlton or St Regis - but they certainly aren’t charging those prices either so not a complaint. Just framing what visitors should expect. Appropriate for business or pleasure. Families too esp with older kids. Bonvoy Platinum member
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 1 week ago
Hi scottsU9422Qs, It's great to hear we're your new favourite hotel, we'll add you to our list of favourite guests! Please do come and visit us again whenever your travel plans bring you back to London, now that you found your “home away from home”. Bankside Love, Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ian wrote a review Sep 8
1 contribution
I stayed at the Bankside hotel to celebrate my partners’s birthday and the hotel was superb. The cleanliness, the service, the team looking after things for us was just excellent! Nothing was too much trouble and indeed my partner and I both felt relaxed and chilled after what has been a tough few years. I would recommend the Bankside hotel above all others in London for all the reasons mentioned and it is also situated in an ideal location. Well done to the Bankside Hotel!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 1 week ago
Hi IanK6457KQ, Thank you for choosing Bankside as your home away from home on your recent travels to London. It was a pleasure to host you for your partners birthday celebrations. Your kind words inspire us to be the best versions of ourselves so from all of us a big THANK YOU! We hope to have the pleasure of meeting again in the not too distant future. Bankside Love, Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luke M wrote a review Sep 6
London, United Kingdom3 contributions2 helpful votes
My wife and I stayed a couple of nights at this amazing hotel to celebrate our 32nd wedding anniversary! Over the years we have stayed at so many different hotels all over the world. However our experience at Bankside Hotel was the best ever! From the moment we walked in we felt the friendliness of the staff. Mohamed from the front desk checked us in and as soon as he found out about our anniversary we were offered a glass of wine! We went out and came back a few hours later and were so surprised to find a bouquet of flowers, bottle of Prosecco, Chocolates and a delicious Carrot cake. We were so touched by their thoughtfulness! The staff are extremely friendly and helpful. The Hotel is clean, room is comfortable and the food and service was outstanding. We really enjoyed our stay there and wished we had stayed longer! We will be back soon. We would like to thank Mohamed and the rest of the team for going over and above what was expected of them. We appreciate your thoughtfulness and amazing service!
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 1 week ago
Hi 607lukem, Thank you for taking the time to write us such a glowing review. We are honoured to celebrate such a special occasion as your anniversary. We are delighted to see you had a wonderful occasion and enjoyed the little touches for your special day. Thank you for the special mention for Mohamed we will ensure he is recognised for making your stay extra special. We hope to see you in the future so please pop back on the next special occasion. Bankside Love, Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gigi A wrote a review Sep 5
4 contributions
This trip is our first time in London. We stayed here for 4 nights.The staff were very welcoming gave us drink the moment we sat down. Eduardo went to the room with us and showed us what we have in the room. There is a small refrigerator, safe ,and an espresso machine. All the staff are very helpful and nice but we specifically want to thank Eduardo who is so awesome. He went above and beyond in the services he gave us. He will meet us in the door if he sees us coming and greet us. He always checks on us and check if we need anything. He recommended restaurants and showed us how to get to the places we wanted to go. He showed us the tube station and taught us how to use the bus. He made us so comfortable and to feel like we're at home. He literally will spend time talking to us answering any questions we have, even gave us tip for Paris. The hotel is very clean and they beautifully decorated our room for our anniversary. The bed and pillows were so comfy. We are very satisfied and happy with the hotel! We will definitely stay there again if we had to go back to London.
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 1 week ago
Hi Aniceto9797, What a wonderful review! I don't know what to say other than a sincere thank you from all of us! I am so pleased that you liked everything about your stay and that the joy and fun we have doing what we do was contagious. Thank you for mentioning Eduardo, we are very proud of him and we will get him a special treat for making your stay so special. Please come visit us again. We love welcoming back friendly faces! Bankside Love, Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$384 - $549 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouthbank
NUMBER OF ROOMS
161
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Frequently Asked Questions about Bankside Hotel, Autograph Collection
Which popular attractions are close to Bankside Hotel, Autograph Collection?
Nearby attractions include Immersive Gamebox - Southbank (0.3 miles), The Queen's Walk (0.3 miles), and Southwark (0.3 miles).
What are some of the property amenities at Bankside Hotel, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Bankside Hotel, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Bankside Hotel, Autograph Collection?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Bankside Hotel, Autograph Collection?
Conveniently located restaurants include OXBO Bankside, Sticky Mango, and OXO Tower Restaurant, Bar and Brasserie.
Are there opportunities to exercise at Bankside Hotel, Autograph Collection?
Yes, guests have access to a fitness center during their stay.
Does Bankside Hotel, Autograph Collection have airport transportation?
Yes, Bankside Hotel, Autograph Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Bankside Hotel, Autograph Collection located near the city center?
Yes, it is 0.9 miles away from the center of London.
Are any cleaning services offered at Bankside Hotel, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Bankside Hotel, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Bankside Hotel, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.