What do I need in hotel when traveling? Clean Nice place Easy check in Friendly staff who will go above and beyond Great amenities Good food Nice safe location close to transportation, attractions...etc This place delivers on each and every line. It’s a beautiful new modern luxury hotel which did not fall short in any aspect. The entire stay was flawless.
As key workers throughout the COVID-crisis, my boyfriend and I were hanging by a thread by October. We were hoping for a break to rest our weary bones and to just enjoy treating ourselves a little. What we weren't expecting to find was the most incredible five days in sumptuous elegance, where staff go above and beyond. We can't stress enough how fabulous Bankside is - from the beautiful lobby and incredible bar to the spacious, comfortable rooms; the linens with such a high thread count, you feel like you're floating! The extra little touches were everything: the complimentary hand sanitiser and face mask were very much appreciated, as was the wine hour in the evenings! However, the kindness of the hotel staff, who really go above and beyond for their guests, made our visit. They endeavoured to make us feel pampered, relaxed and totally at ease. From the room upgrade, to the hot chocolate sent up to our rooms after arriving from sight-seeing completely soaked from the rain, it is the team at Bankside who create the welcoming and unforgettable experience. Needless to say, my boyfriend and I left refreshed and extremely happy, ready to head back into the fray. Thank you Bankside, we shall be back!…
We booked last minute as a last blow out before the second lockdown. From arrival the staff were amazing, it makes such a difference when the staff are really warm and welcoming. The rooms have been finished to a high standard, it was spotless and comfortable. The breakfast was amazing, great service and a lovely atmosphere throughout. We will be back, thanks Bankside. X
Returned for my second stay at this hotel since it opened and decided to treat myself to an upgrade to a spacious suite. Margo in the reservations team couldn’t have been friendlier or more helpful. The whole hotel is decorated to a extremely high standard and the spacious suite is no different - it’s incredible. The best part of the room is definitely the view over St Pauls and the city from all 3 windows. Other than the decor, the other stand out feature of the Bankside Hotel are it’s staff. All of them are amazing, smiley and always happy to help! Aurora on the front desk was always on hand throughout our stay. Cocktails in the bar and breakfast each morning were equally as great. Looking forward to getting booked in again in the future.
We decided last minute (Friday) to have a Saturday night in London and booked into the Bankside Hotel, it was outstanding, classy furnishings and finishing touches throughout. The staff on reception, were ao welcoming ans this was repeated wherever we went from house keeping to the team in the restaurant for whom nothing was too much. Whilst not as lively and rumbustuous as its oppulent noisy neighbour it oozes class on a quieter scale. We really look forward to seeing you again.