Four Points Flex By Sheraton London Shoreditch East
Four Points Flex By Sheraton London Shoreditch East
309-317 Cambridge Heath Road, London E2 9LH England
Full view
View all photos(216)216
Room & Suite (63)
Dining (33)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Tell us so we can help you plan.
Avg. $101 /night, 1/23 - 1/24
$105
per night
$89
per night
$73
per night
Jan
Feb
Jan 23
Today
Jan 25
Jan 27
Jan 29
Jan 31
Feb 2
Feb 4
Feb 6
Feb 8
Feb 10
Feb 12
Feb 14
Feb 16
Feb 18
Feb 20
Feb 22
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#425 of 1,161 hotels in London
Location
4.5
Rooms
4.0
Value
4.2
Cleanliness
4.6
Service
4.4
Sleep Quality
4.2
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Discover the perfect base for your East London adventure at Four Points Flex London Shoreditch East. Ideally located near Shoreditch, Bethnal Green, Brick Lane, and Old Spitalfields Market, our hotel offers modern comfort and easy access to the area’s trendy bars, restaurants, and cultural hotspots. Dine at The Hub, our chic restaurant renowned for contemporary cuisine and stylish ambiance, or explore nearby attractions like the Young V&A museum, showcasing exciting fashion exhibitions
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Breakfast available
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Complimentary Instant Coffee
Complimentary tea
Snack bar
Non-smoking hotel
Express check-in / check-out
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Laptop safe
Coffee / tea maker
Flatscreen TV
Walk-in shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Languages Spoken
English, French, Spanish, Filipino and 2 more
Location
309-317 Cambridge Heath Road, London E2 9LH England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 91 out of 100
91
London City Airport
5 mi•
See all flights
Heathrow Airport
17.7 mi•
See all flights
Bethnal Green
2 min•Underground
Rental Cars
87 Restaurants
within 0.3 miles
Reviews
4.0
1,026 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Four Points Flex By Sheraton London Shoreditch East garners praise for its prime location, with guests appreciating the proximity to public transport and local attractions. While the modern amenities and cleanliness of the hotel receive commendations, some guests have noted the rooms can be on the smaller side, with concerns over soundproofing and window access.
Despite occasional service hiccups, the hotel's staff is generally celebrated for their responsiveness and friendliness. Offering reasonable breakfast pricing, many find it a budget-friendly option, though room size and additional fees for certain upgrades may detract from the overall value.
Location
Convenient
Atmosphere
Modern
Rooms
Cramped
Value
Budget-friendly
Cleanliness
Mixed
Service
Attentive
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
Traveler rating
- 548
- 271
- 98
- 58
- 51
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Clean rooms, but they could do with sweeping the hard floors when asked to make the room up, i stayed for four nights not once was the floor swept, no parking onsite and parking is difficult in the immediate area and staff have liimited knowledge of immediate area spaces they advised me to download an app. There is lack of communication between staff as they could not provide reciepts for services rendered upon checkout and told me breakfast was included when I know I was charged. The food menu is minimal, so just eat came into play, and they are a couple of resturants nearby. Although I did not have a bad stay I will definatley look to other Hotels if I am to stay in the location again or hopefully they sort their stuff out and I may consider when I have another trip as I have work coming up at location a few times this year.
Read more
Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Four Points Flex By Sheraton London Shoreditch East
Responded Feb 29, 2020
Hi TonyE9371JA, Thank you for taking the time to make a review via this platform. I would like to apologise on behalf of the hotel for any inconveniences you may have endured during your stay. I would just like to clarify that the team instructed you to download the app, just park, because the car park that is designated for for customers requires you to pay via the app otherwise you will get a ticket from the company. All of the on street parking have a permits and you are only allowed to park in the spaces after the permit times. We are currently trailing new food to add to our menu so please do be on the look out for that. We do hope you come back in the future and give us another chance. Kind Regards Dwayne Saint.Rose Front Of House Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very modern rooms, breakfast was excellent, access to Netflix and other streaming platforms, good quality shampoo, body wash, hand soap and hand lotion.
I've stayed in this hotel 3 times now and I am quite happy with everything.
Hotel is also very close to tube station.
I've stayed in this hotel 3 times now and I am quite happy with everything.
Hotel is also very close to tube station.
Read more
Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General M, Front Office Manager at Four Points Flex By Sheraton London Shoreditch East
Responded Feb 4, 2020
Dear maggiemarkova, Thank you for taking the time to share your positive review on this platform. Here at The East London Hotel we strive for excellence and I am very delighted to hear that you are pleased with experience here. I will share this review with the team as it is very encouraging to hear how well they have delivered your experience. Again thank you for your kind words and look forward to having you back. Kind Regards Dwayne Saint.Rose Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
I have always wanted to stay here as its right by the office I work in when visiting from out of town. I have never been able to afford it (I work for a charity) but their Covid pricing makes it comparable to the cheapest air bnb in the area so I treated myself. It's great. Clean, lovely modern decor in glass and steel rather than plastic, very kind staff who knew their stuff on Covid 19 rules and how to check people in from a distance, etc. I was in a pod room which was a cut above pods at Yohotel and Hotels - as compact, but with hangers that have hooks, no silly non blanket on the bed, great reading lights, and a desk with a cube chair that was fine for a few hours work. Key system works well with remote check in for c19. Good grade of cotton in the sheet. Power plugs well positioned for overnight charging. Loved it.
Read more
Review collected in partnership with this hotel
Date of stay: September 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Don't stay at this place unless you are on your own and need to be way out in the east of London. All the rooms are tiny and beds are jammed in on three sides so that couples have to climb over each other to get in or out of bed. The bathrooms have glass doors that are 'cloudy' but see through. Who wants to look at someone else on the toilet? A taxi from central London to the hotel cost £40.00
Read more
Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Four Points Flex By Sheraton London Shoreditch East
Responded Mar 18, 2020
We want to extend our sincerest apologies concerning all the issues that you have faced during your stay at our hotel. We pride ourselves on maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us on 02031461490 or you can email me on officemanager@theeastlondonhotel.com. We will attend to this situation promptly and hope to find a solution that satisfies you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Right from getting a booking to Check-in & Check out everything went smoothly. I had requested and got a room without window but still I didn't have any concern of that. The breakfast at £10 if you book it in advance was a little pricey. Apart from that the whole experience was "Best Location/Best Value for Money/Best service". Will surely recommend to anyone who wish to stay in East London.
Read more
Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General M, Front Office Manager at Four Points Flex By Sheraton London Shoreditch East
Responded Feb 4, 2020
Dear Lionel P, Thank you for your Awesome review. I am delighted that you enjoyed your stay with us. Thank you so much for your kind recommendation and look forward to having you back. I will ensure to share your feedback with the team as this is very encouraging. Kind Regards Dwayne Saint.Rose Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Greeted by a very pleasant Luca on our arrival. Great location with 2 train stations within in a few minutes walk from hotel with Liverpool street only one stop away. The room was small but totally functional for a short stay. Super comfortable mattress in a totally sound proof room, you literally hear nothing which is just as well as a train pass the hotel every few minutes. Great shower with shampoo, conditioner, shower gel and soft fluffy white large bath towels. Black out blind shut out the early rising sun..The hotel was spotless throughout. Staff were very helpful.
Read more
Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Megan Edwards, Guest Services / Front Office at Four Points Flex By Sheraton London Shoreditch East
Responded Jul 2, 2022
Thank you so much for your wonderful review! I am so glad that you enjoyed your stay with us. and we will look forward to your return!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely, modern, cosy rooms that are fit for purpose. Amazing value in comparison to others!
Perfect location with easy access to Shoreditch! So great if you want a night out in London and need somewhere to crash, like I did. I can't forget to mention, London Cocktail Club is behind it which was a surprise! Stayed on the first floor towards the back of the building and there were no noisy disruptions at all.
Comfy bed and pillows and Apple TV was so nice to have. My stay was July 4th, Super Saturday. I was nervous because we are still in a pandemic, but I needn't be. Correct procedures were taken because of COVID 19, like the use of key via phone and hand sanitiser was present around the building. Would definitely stay here again for a night or two.
Only small and fairly irrelevant con, is that the bathroom is tiny. The pictures are a little deceiving, makes it look a bit bigger. However, it is London and space is always compromised. The shower was amazing though!
Perfect location with easy access to Shoreditch! So great if you want a night out in London and need somewhere to crash, like I did. I can't forget to mention, London Cocktail Club is behind it which was a surprise! Stayed on the first floor towards the back of the building and there were no noisy disruptions at all.
Comfy bed and pillows and Apple TV was so nice to have. My stay was July 4th, Super Saturday. I was nervous because we are still in a pandemic, but I needn't be. Correct procedures were taken because of COVID 19, like the use of key via phone and hand sanitiser was present around the building. Would definitely stay here again for a night or two.
Only small and fairly irrelevant con, is that the bathroom is tiny. The pictures are a little deceiving, makes it look a bit bigger. However, it is London and space is always compromised. The shower was amazing though!
Read more
Date of stay: July 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was excellent and the staff were outstanding. Great breakfast and great interior design. Shower room and bedroom was a little small but very well fitted out. My room had an interlinking door to the next room which meant I could hear everything going on next door, but all went quiet at 11.30pm thankfully. Apart from that it was a great stay.
Read more
Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Four Points Flex By Sheraton London Shoreditch East
Responded Mar 12, 2020
Hi anthonyhorsfield, Thank you so much for sharing your review with us via this platform. We are pleased to hear you had a great experience with us and I will be sure to let the staff know of your kind words as this is very encouraging for them. I am delighted to hear that the interconnecting doors did not blacken your stay. We hope to see you in the near future. Kind Regards Dwayne Saint.Rose Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here overnight after a recent event at Wembley.
Arrived at the hotel to be greeted with a warm welcome. Stayed here previously under the previous ownership and immediately noticed the improvement in the hotel.
Self check in was easy. Clear on screen instructions, at each stage, as you go through the process. Staff were on hand to help if any issues
Room was comfortable, clean and spacious. Like the idea of the wet room for a bathroom. Plenty of room for manoeuvre for those with disabilities. Plenty of towels to hand. Supply of shower toiletries means you can travel that bit lighter.
Breakfast was easy and quick. You can even get a take out bag for those who need breakfast on the go.
Check out was as easy as the check in. Again staff on hand if any issues.
Excellent location. 2 minute walk from Bethnal Green tube station, Easy access to Central London. Stratford a few stops away. Approx 25 minute tube ride from Kings Cross.
Arrived at the hotel to be greeted with a warm welcome. Stayed here previously under the previous ownership and immediately noticed the improvement in the hotel.
Self check in was easy. Clear on screen instructions, at each stage, as you go through the process. Staff were on hand to help if any issues
Room was comfortable, clean and spacious. Like the idea of the wet room for a bathroom. Plenty of room for manoeuvre for those with disabilities. Plenty of towels to hand. Supply of shower toiletries means you can travel that bit lighter.
Breakfast was easy and quick. You can even get a take out bag for those who need breakfast on the go.
Check out was as easy as the check in. Again staff on hand if any issues.
Excellent location. 2 minute walk from Bethnal Green tube station, Easy access to Central London. Stratford a few stops away. Approx 25 minute tube ride from Kings Cross.
Read more
Date of stay: April 2022
Value
Location
Service
Room Tip:Â All rooms quiet as windows were sound proof to an extent most noises were blocked out.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Megan Edwards, Guest Services / Front Office at Four Points Flex By Sheraton London Shoreditch East
Responded May 10, 2022
Hi there! Thank you so much for your kind review! I am so glad you enjoyed your stay with us for your event at Wembley! We look forward to welcoming you back in the near future! Kindest Regards, Megan Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was clean, comfortable and quiet. It was
our anniversary and the staff arrived with 2
small bottles of prosecco and a card which
was a welcome touch. Would stay again if they
offered better breakfast selection and
alternatives.
Breakfast was very poor, especially for those
with dietary requirements! All that was
available to me was a breakfast burrito (which I
refused to eat after they messed up our order
and gave us meat and cheese instead of a
veggie/vegan option), and a dairy free yogurt.
There wasn't even basics like toast or cereal.
I did request to remove breakfast for the
duration of our stay so we could eat elsewhere
but a refund was refused for this despite the
rate of the room being more expensive to
include breakfast.
our anniversary and the staff arrived with 2
small bottles of prosecco and a card which
was a welcome touch. Would stay again if they
offered better breakfast selection and
alternatives.
Breakfast was very poor, especially for those
with dietary requirements! All that was
available to me was a breakfast burrito (which I
refused to eat after they messed up our order
and gave us meat and cheese instead of a
veggie/vegan option), and a dairy free yogurt.
There wasn't even basics like toast or cereal.
I did request to remove breakfast for the
duration of our stay so we could eat elsewhere
but a refund was refused for this despite the
rate of the room being more expensive to
include breakfast.
Read more
Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Megan Edwards, Guest Services / Front Office at Four Points Flex By Sheraton London Shoreditch East
Responded Sep 8, 2022
Thank you so much for taking the time to write your feedback! I am so sorry to hear that there was an issue with your breakfast order. Our breakfast is a simple 'Grab & Go' Concept, I do apologise if this was not what you were expecting. Unfortunately, breakfast was included in the room rate from the alternative booking agency for yourself, and this does not allow us to remove breakfast from the reservation.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Its self check in so check in 24 hours. We left bags all day after check out as we not travelling till evening. Staff are very helpful tbh was no issues.
Yes we do!
Hey,
You could either:
1. Take the TFL Rail from Heathrow to Ealing Broadway, then switch to the Central Line to Bethnal Green Station.
Or...
2. Take the Piccadilly Line from Heathrow to Holborn, then switch to the Central Line to Bethnal Green station.
Both of these routes will take roughly an hour, but keep in mind that during the week there is no overnight train/tube service so if you are arriving during the night, you may need to consider getting a cab/taxi to us.
The family room has 1 Double bed and 1 Sofabed which can accommodate 4 adults. We have images of the bedroom on our website
The hotel doesn’t have a car park of its own, though parking facilities can be found nearby.
Limited parking (30 spaces) is available at 27 Birkbeck Street, London, E2 OEL on a first come first served basis. Restrictions apply. Parking is available from Monday to Sunday 07:00am to 23:00pm. Please note that this car park is the property of ParkBee.
Hourly rate: £2
24 hour rate: £10
Overnight parking is available, however access only available during opening hours.
Please note that this car park is only available using the JustPark mobile app.
By far the easiest way to reach us is via London Underground (Bethnal Green station).
"Pre order breakfast. Hotel will store bags for you if you arrive earlier. Needing snacks? Go to the garage next door it’s so cheap!"Read full review
"If you’re happy to walk half a mile or so to Whitechapel tube station, the trains are generally quieter than those on the Central Line."Read full review
…
PRICE RANGE
$96 - $170 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The East London Hotel
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
161
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingFOUR POINTS FLEX BY SHERATON LONDON SHOREDITCH EAST - Updated 2025
Frequently Asked Questions about Four Points Flex By Sheraton London Shoreditch East
Which popular attractions are close to Four Points Flex By Sheraton London Shoreditch East?
Nearby attractions include Gin Journey (0.2 miles), Young V&A (0.02 miles), and The Natural Philosopher (0.3 miles).
What are some of the property amenities at Four Points Flex By Sheraton London Shoreditch East?
Some of the more popular amenities offered include free wifi, a lounge, and reduced mobility rooms.
Which room amenities are available at Four Points Flex By Sheraton London Shoreditch East?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Four Points Flex By Sheraton London Shoreditch East?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
What are some restaurants close to Four Points Flex By Sheraton London Shoreditch East?
Conveniently located restaurants include Italina 385, Satan's Whiskers, and Da Terra .
Which languages are spoken by the staff at Four Points Flex By Sheraton London Shoreditch East?
The staff speaks multiple languages, including English, Spanish, French, Italian, Hindi, and Filipino.
Are there any historical sites close to Four Points Flex By Sheraton London Shoreditch East?
Many travelers enjoy visiting Houses of Parliament (3.6 miles), Tower of London (1.7 miles), and Churchill War Rooms (3.7 miles).
Is Four Points Flex By Sheraton London Shoreditch East accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.