The Bermondsey Square Hotel
Tower Bridge Rd Bermondsey Square, London SE1 3UN England
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About
#388 of 1,207 hotels in London
Location
4.1
Cleanliness
4.6
Service
4.2
Value
4.1
The Bermondsey Square Hotel is located in the heart of ever evolving Bermondsey, with its thriving restaurant, bar and club scene, art galleries, design studios and boutique shops. A short distance from the City, the Design Museum, Borough Market, Tate Modern and Tower Bridge, it is ideally located to visit some of London’s finest sights whilst staying in an up and coming neighbourhood. The hotel's in-house restaurant and lounge serves breakfast, lunch and dinner daily and is open to both in-house Guests and walk ins. From May, throughout the summer, diners can enjoy food and beverage from the comfort of the hotel's terrace soaking up the atmosphere of the vibrant square. Complimentary tea and filter coffee is served daily from 11am - 5pm. Complimentary WiFi available.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Restaurant
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Meeting rooms
Baggage storage
Secured parking
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Mid-range
Languages Spoken
English, French, Spanish, Bulgarian and 3 more
Location
93Great for walkers
Grade: 93 out of 100
76Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
Tower Bridge Rd Bermondsey Square, London SE1 3UN England
Getting there
London BridgeUnderground11 min
Tower HillUnderground18 min
Rental CarsSee rental cars from $25/day
1920Reviews15Q+A100Room tips
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What a wonderful stay. Definitely recommend this hotel. Spotlessly clean. Amazing location, right near Tower Bridge. Plenty of lovely restaurants around. The High Street feels like a little community. With lots of restaurants and eateries. The breakfast at this hotel is 2nd to none. I have travelled in many hotels and this is definitely at the top of my list.. So much choice you can ask for anymore. All the staff are very pleasant and accommodating and cannot do enough for you. Definitely would use this location and hotel again when you coming to London.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bermondsey Square Hotel, Guest Services / Front Office at The Bermondsey Square Hotel
Responded 2 weeks ago
Good Evening, Thank you for your lovely feedback. I was delighted to read that you enjoyed the hotels facilities and the service from the hotel team who work hard to provide the high standards of hospitality you experienced. I have shared your review with the team. Please do stay with us again when you are next planning a re-visit to London and I would be delighted to assist you with a reservation. Kind Regards, Andrea | Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Liked - Modern, stylish hotel in Bermondsey Square. Lovely welcome and all the staff were terrific! Bedroom was full of angles and shapes but really well designed and I loved the bathroom and shower!! It's set in a quiet area and only a short walk from London Bridge rail station, the shard and Tower bridge. Bermondsey street also has many lovely bakeries, coffee shops and eateries so it's a nice walk to the hotel and in a decent area. Breakfast was a continental buffet which was very nice, but for a small supplement you could have a custom cooked breakfast as well. I stayed for the Saturday and Sunday nights as I was running the London Marathon. Not too far to get to the stations for the weekend and a good nights sleep. *Note the kitchen closes early on a Sunday, so get food out before you go back! (I did, Franco Manco up the road, also recommended!) The hotel also offered me additional water and snacks on the morning of the event, which was a lovely touch and they couldn't do more to help with storing my luggage. Overall, very highly recommended and I'd definitely return. Disliked · Nothing really. The only thing I could say is the location is 10/15 minutes walk from London/Tower Bridge so if you were visiting for these areas or further north/west, then maybe look at somewhere closer. Honestly, it's a brilliant hotel!…
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Date of stay: April 2023Trip type: Traveled solo
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bermondsey Square Hotel, Guest Services / Front Office at The Bermondsey Square Hotel
Responded 4 weeks ago
Good Afternoon, Thank you for taking the time to leave a feedback after your recent stay with us. I was delighted to read that you enjoyed the hotels facilities and the service from the hotel team who work hard to provide the high standards of hospitality you experienced. I have shared your review with the team. Please do stay with us again when you are next planning a re-visit to London and I would be delighted to assist you with a reservation. Kind Regards, Andrea | Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for the London Marathon. We had 2 family rooms and a double. The sofa beds in the family rooms weren't even suitable for small children to sleep on as the mattresses were so thin the springs stuck through and creaked everytime you moved. This resulted in everyone having a very poor nights sleep. None of the TV's seemed to be working properly as they all had different limited things you could watch. The hairdryer in one of the rooms didn't work and there were no sockets near a mirror so you could do your hair. Space was limited in the family rooms with the sofa bed up and there was only one chair. This hotel does not serve alcohol, something we were not made aware of when we booked. The only plus was that this hotel was reasonably situated to access the marathon course which was good as we were all weary from lack of sleep.…
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Date of stay: April 2023
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Room Tip: This hotel does not serve alcohol.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bermondsey Square Hotel, Guest Services / Front Office at The Bermondsey Square Hotel
Responded 4 weeks ago
Good Afternoon, Thank you very much for taking the time to leave feedback for us. We regret that this stay did not live up to your expectations. Please rest assured that your comments about the room facilities have been taken on board, will be passed to the relevant departments and will be considered when next upgrading our bedrooms. Due to ownership, we don't sell alcohol or pork at the hotel. Though our guests do really enjoy the alternative version of the breakfast. Our restaurant can always prepare some wonderful mocktails and soft drinks as an alternative too. We hope to have the chance to welcome you back for a more positive experience. Kind regards, Andrea | Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A perfectly pleasant stay ruined by miscommunication and mismanagement. Positives: Room was nice, clean, shower was lovely. Where it went wrong: upon checkout, I was told I would not get my £25 security deposit back as the iron was damaged. This was to my absolute surprise as I used the iron on the first night (out of my two night stay) and i used it entirely as normal without any mis-treatment. When I challenged this, I was told the plug socket was found shattered during the cleaning of my room in the daytime and there was melted fabric on the irons surface. I challenged this again and they had taken photos of the iron. The photos did indeed show that the plug was smashed and there was melted fabric on the surface. When I explained that this simply cant have been me who damaged it the manager piped in and advised the cleaner had smashed the plug by stepping on it during his/her clean of my room - story suddenly changed... so the only other damage that i was accused of making was of the melted fabric on the iron. Furthermore, I wish I had of checked the irons surface before i used it but very sadly i did not. Firstly, melted fabric on the iron can be cleaned relatively easily with little skill and common sense, but secondly and most importantly when I got home to check my clothes NONE of my clothes are burnt in anyway shape or form, proving to myself that I did not unknowingly cause this. Therefore, my only justification for this is that there was melted fabric on the surface of the iron before I even checked into the room and someone before me had done this. Of course however the hotel could argue that they do check all appliances in each room post check out of a guest: HOWEVER, I can prove they the hotel does NOT check the appliances in the room after guest checkouts as my hair dryer when using was faulty, it did work but it makes a horrible loud racket at full blast and cuts out, so I had to just make do an use it on the gentle setting and thought nothing of it at the time - i didnt mind. But this is evidence of the hotel not checking appliances after guest checkout, therefore how can they prove that the damage to the iron was me since I know they dont fully check their appliances. Also, the cleaner stepping on the plug and smashing it.... that is therefore not for me to pay for this, if the cleaner has made the iron unusable by stepping on it this is her/his fault.... not mine, its broken anyway, and the hotel admits this. Whats more the hotel made me pay an extra £20 ontop of my £20 security deposit as this is how much the irons cost supposedly - i mean the seucirty deposit was enough but making me pay a total of £45 for something which I 100% KNOW I did not do and the hotel simply cannot prove otherwise is remarkable. Just a shame because it was a nice enough room and I had a good time. If I know I had of maybe damaged the iron I just would have owned up, I just would have. But I know I did not and if they went in room 115 to check the hairdryer they will prove to themsevles that they do not check their appliances for damage post guest checkout.... therefore how can they pin this on me.... Anyway, I hope someone at the hotel reads this.…
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Date of stay: March 2023Trip type: Traveled on business
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bermondsey Square Hotel, Guest Services / Front Office at The Bermondsey Square Hotel
Responded Apr 1, 2023
Dear 377samuele, Thank you for taking the time to leave feedback in regards to your experience with The Bermondsey Square Hotel. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. Please accept my apologies for not being able to meet the customer service standards we strike for on this occasion and all information found in your feedback has been passes to the related departments. If you would like to discuss this further please contact me at guestservices@bermondseysquarehotel.co.uk. I hope we will have the chance to welcome you again as our guest and turn your experience around. Kind Regards, Elena Putinelu Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went for Valentines day and it was lovely and romantic as we stayed in the Lucy room, which has it's own hot-tub. But for the price the room was severely lacking i.e the TV isn't a smart tv (1st world problems?) which isn't an issue really but at £500 for 1 night, I would like a choice of what to watch. You also cannot buy alcohol at the hotel nor are pork products available so if you want a bacon sandwich, not a chance. Some may find this excellent - I would question the cost in the future.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bermondsey Square Hotel, Guest Services / Front Office at The Bermondsey Square Hotel
Responded Apr 1, 2023
Dear Sarjon1969, Thank you for taking the time to leave feedback in regards to your experience with The Bermondsey Square Hotel. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. I am happy that you found our accommodation and ambience to be up to your standard and that you enjoyed your stay with us. Regarding the TV in your room, I am very sorry about the inconvenience you experienced, but I would like to inform you that we have just installed new smart TVs in all rooms. As our owner is from the middle east, they decided to make this hotel a halal hotel so fellow followers of Islam and other cultures who do not consume pork-based products would have a place where they can have the full experience without going against their morality and faith. Now I know it can be an issue for some people but we see it as doing the classic but revamping it to fit a wider range of minorities rather than leaving out a big chunk of people from the full experience. I hope we will have the chance to welcome you again as our guest. Kind Regards, Elena Putinelu Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, spacious room and friendly staff. The hotel is just round the corner from Bermondsey Street which is packed with lovely bars, restaurants and galleries. It's 5-10 minutes walk from London Bridge rail link and the Shard so no need for taxis or a car. I definitely plan to stay again the next time I am in London.
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bermondsey Square Hotel, Guest Services / Front Office at The Bermondsey Square Hotel
Responded Apr 1, 2023
Dear FionaB2198, Thank you for taking the time to leave feedback in regards to your experience with The Bermondsey Square Hotel. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. I am happy that you found our accommodation and ambience to be up to your standard and that you enjoyed your stay with us and I hope we will have the chance to welcome you again as our guest. Kind Regards, Elena Putinelu Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best thing about the hotel is the location. Close to the hustle and bustle of Bermondsey street. London Bridge / borough market and the southbank are not far. The hotel rooms are spacious and well designed in terms of layout but are looking a little dated. There are no plug sockets next to the bed which is a little annoying. The duvet was too thin and too small to be comfy for two people sharing. The TV set up is abysmal and our first rooms TV did not work. The staff member tried to fix but couldn’t and so we quickly moved to another which was very welcomed. The bathrooms are a very good size, but the shower door did not close properly or create a seal so water flooded the bathroom which is not ideal. The water temperature of the shower was not hot enough and it’s weird you have to call reception to turn the towel heater on and off. It would also be nice to have water in the rooms and more tea and coffee. The staff we dealt with were all friendly and helpful but it seems they are dealing with a lot of issues outside their control. The hotel needs investment and some TLC.…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bermondsey Square Hotel, Guest Services / Front Office at The Bermondsey Square Hotel
Responded Mar 23, 2023
Good afternoon Jet06805588733, Thank you for taking the time to leave feedback in regards to your experience with The Bermondsey Square Hotel. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. I am happy that you found our accommodation and ambience to be up to your standard and that you enjoyed your stay with us. Please accept my apologies for not being able to meet the all service standards we strike for on this occasion and all information found in your feedback has been passes to the related departments. I hope we will have the chance to welcome you again as our guest and turn your experience around. Kind Regards, Elena Putinelu Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic stay! Clean friendly hotel, great b’fast, walking distance to London bridge and tower hill stations + lots of sites, as well as many wonderful (pub and non pub) restaurants. We will be back!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bermondsey Square Hotel, Guest Services / Front Office at The Bermondsey Square Hotel
Responded Mar 23, 2023
Good afternoon F2675YXmichelleb , Thank you for taking the time to leave feedback in regards to your experience with The Bermondsey Square Hotel. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. I am happy that you found our accommodation and ambience to be up to your standard and that you enjoyed your stay with us and I hope we will have the chance to welcome you again as our guest. Kind Regards, Elena Putinelu Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here at the end of February. The room and hotel was nice enough but the staff weren't great. When we arrived we were given the keycard to our room, when we entered the room we found it to still be occupied (the guests were literally in bed). When we went back to reception to complain we were just given another key for another room and didn't even receive an apology or any acknowledgement of the issue at all.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bermondsey Square Hotel, Guest Services / Front Office at The Bermondsey Square Hotel
Responded Mar 12, 2023
Good evening Mr Robson, Thank you for taking the time to leave feedback in regards to your experience with The Bermondsey Square Hotel. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. Please accept my apologies for not being able to meet the customer service standards we strike for on this occasion and all information found in your feedback has been passes to the related departments. If you would like to discuss this further please contact me directly. I hope we will have the chance to welcome you again as our guest and turn your experience around. Kind Regards, Elena Putinelu Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the good place I slept very well would be good if they had a bar. staff was welcoming and helpful. rooms are clean. there is a Sainsburys over the square it is a modern hotel with nicee view of the shard
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Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bermondsey Square Hotel, Guest Services / Front Office at The Bermondsey Square Hotel
Responded Mar 12, 2023
Good evening Mr Pete, Thank you for taking the time to leave feedback in regards to your experience with The Bermondsey Square Hotel. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. I am happy that you found our accommodation and ambience to be up to your standard and that you enjoyed your stay with us and I hope we will have the chance to welcome you again as our guest. Kind Regards, Elena Putinelu Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$192 - $295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bermondsey square hotel, hotel bermondsey square
LOCATION
United KingdomEnglandLondonSouthwark
NUMBER OF ROOMS
90
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Claim Your ListingTHE BERMONDSEY SQUARE HOTEL $167 ($̶2̶1̶0̶) - Updated 2023 Prices & Reviews - London, England
Frequently Asked Questions about The Bermondsey Square Hotel
Which popular attractions are close to The Bermondsey Square Hotel?
Nearby attractions include The Great Christmas Feast (0.2 miles), Maltby Street Market (0.3 miles), and Fashion and Textile Museum (0.2 miles).
What are some of the property amenities at The Bermondsey Square Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
What food & drink options are available at The Bermondsey Square Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at The Bermondsey Square Hotel?
Yes, paid private parking nearby and secured parking are available to guests.
What are some restaurants close to The Bermondsey Square Hotel?
Conveniently located restaurants include Cafe Amisha, Fine Foods, and Tower Tandoori Restaurant.
Are any cleaning services offered at The Bermondsey Square Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Bermondsey Square Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Bermondsey Square Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Romanian, and Bulgarian.
Are there any historical sites close to The Bermondsey Square Hotel?
Many travelers enjoy visiting Churchill War Rooms (2.1 miles), Houses of Parliament (1.9 miles), and Tower of London (0.7 miles).
Is The Bermondsey Square Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.