We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Kensington

Show Prices
#35 of 1,088 Hotels in London
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Kensington
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,666 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for The Kensington
See the most recent reviews
Showing 2,414: English reviews
South Carolina
Reviewed August 10, 2015

My husband and I chose the Kensington based on many Trip Advisor reviews and we were definitely not disappointed. We had originally considered a hotel that was closer to the major London attractions, since this was our first trip to the city and we did not have much time to explore but we were so glad we chose the quieter...

 Report
Helpful?
Thank Coastal-Travelers
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, The Kensington team is so very thankful for your wonderful review. The many details you have provided are very helpful to our TripAdvisor readers considering the many hotel options in our great city. We are so pleased to read that you would reccommend us and are looking forward to staying with us soon. Kind regards, Georgiana

Northern Ireland, United Kingdom
Reviewed August 10, 2015

Stayed at this hotel for a 3 night break with my daughter. Upon arrival at this hotel well after 2.00 pm our first impression was that the lady on the desk was somewhat aloft and not terribly friendly as you would expect. Our room was not ready and she offered to store our lugage but did not offer us any...

 Report
Helpful?
Thank Dorid_12
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for posting comments related to your recent stay. I was discouraged to learn of your concerns regarding your service at reception and breakfast and I would like to offer our sincere apologies for the disappointment you expressed. I already addressed your points to the Front of House Manager and Food and Beverage Manager and would like...

Los Angeles, California
Reviewed August 5, 2015

We spend a good amount of time in London. Last year we stayed at the Four Season Park Lane which was great in every conceivable way, but the size of the rooms which were small. This time around, we spent a week in London at the beginning of our trip and stayed at the Sofitel St. James which was absolutely...

 Report
Helpful?
2Thank naynee42
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for taking the time to post your review. I was disappointed to read that you did not enjoy your stay and found our location and accommodation not suitable for your needs. Your comments regarding the noise come as a surprise since most of our guests praise us for how quiet the hotel and bedrooms are. It...

Reviewed August 4, 2015 via mobile

Perfectly located, convenient to great pubs and restaurants, the tube, and London's great sights. Comfortable and well maintained rooms, delicious breakfasts, and a pleasant lounge to relax and unwind. Attentive and friendly service, with special mention to Jimmy who was always ready to greet us with a smile and a friendly chat. Would most definitely recommend.

 Report
Helpful?
1Thank Brett P
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, You cannot imagine the joy you have given the team when reading your fantastic 5 star review. Your recommendation means the world to us and we sincerely appreciate you sharing it with the Tripadvisor community. We hope we will have the opportunity of welcoming you back soon. Kind regards, Georgiana

Arroyo De La Encomienda
Reviewed August 4, 2015

First of all, the location of the hotel is not bad, and we've had a wonderful concierge and valet service. This hotel has possibilities of becoming one of the best of its category in town, but it still has to improve some things. One of them is the quality of the rooms, we had booked a superior room and the...

Review collected in partnership with this hotel
 Report
Helpful?
Thank ioanamod16
Reviewed August 4, 2015 via mobile

I had a great experience at the Kensington and have already booked my next stay. The staff and services are fantastic. Every staff member I came across was friendly, welcoming, and helpful. The additional service touches - complementary in-room Nespresso machine, bottled water, and high-speed WiFi; touches like complementary browsing & printing from the hotel desktops - also really make...

 Report
Helpful?
1Thank Alexandra M
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, We appreciate you taking the time to share your recent experience at The Kensington. Our entire team sends a special thank you for recognizing their efforts. We are so happy that you enjoyed your stay and have already booked your next stay with us. We look forward to have you back. I hope to personally have the opportunity...

Durham, North Carolina
Reviewed August 2, 2015

Perfect location near tube, restaurants, and a grocery store. Very nice neighborhood for walking. The best feature of this hotel was the incredible staff- very kind/helpful/provided top-notch service! We hope to return and stay there again!

 Report
Helpful?
Thank Julie A
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for your brief and sweet five star review! We are delighted that you enjoyed your visit and that you have found our staff kind and helpful. I hope to personally have the opportunity of welcoming you back in the near future. Warm regards, Georgiana

Birmingham, Michigan
Reviewed August 2, 2015

LOVED this hotel and location -- very quiet, many good little restaurants including coffee shops and wonderful bakeries, convenient to tube station and museums and concierge was super helpful and friendly. We had two rooms joined by a short private hallway which was perfect for parents and three middle school aged kids. Will definitely stay here again.

Review collected in partnership with this hotel
 Report
Helpful?
3Thank Carolyn C
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, We appreciate you taking the time to share your recent experience at The Kensington. Our entire team sends a special thank you for recognizing their efforts and noticing the small touches that made all the difference. We look forward to welcoming you back on your next stay with us. Kind regards, Georgiana

New York City, New York
Reviewed July 31, 2015

I recently stayed a week at this wonderful hotel and we were treated so well. Our room was lovely - they are a bit tight, but they're well-appointed. The bathroom was nice, with marble walls and great products. The bed was luxurious - amazingly comfortable! The huge tv in the room provided needed entertainment when my jetlagged brain needed a...

 Report
Helpful?
2Thank inveterate_itinerant
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for such wonderful comments. We are thrilled to read that you enjoyed your luxurious room and amenities. Indeed we are very fortunate with our location, close to South Kensington station, museums, Hyde Park and Harrods. Our aim is to ensure our guests experience memorable stays and I am delighted to read that you did. We look...

Chicago, Illinois
Reviewed July 30, 2015

While the rooms are small for a 5-star hotel and the hallways narrow, I could not find any other fault with this hotel. Great staff, food, WiFi, toiletries and bedding. The location in Kensington is perfect, being really close to the Tube and the park. Would highly recommend and stay here again.

 Report
Helpful?
Thank Safarib0und
Georgiana P, Operations Manager at The Kensington, responded to this review

Dear Guest, Thank you for your positive comments. We are delighted to read that you found our hospitality, accommodation and excellent location to your satisfaction. We hope to have the pleasure of welcoming you back on many future occasions. Kind regards, Georgiana

Questions? Get answers from hotel staff and past guests. Ask a question

720 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (546)
Viewed
Hotel & Grounds (84)
Viewed
Bathroom (53)
Viewed
Room/Suite (128)
Viewed
Dining (43)
Viewed
Family/Play Areas (8)
Viewed
View from Room (13)
Viewed
Pool/Beach Area (1)
Viewed
1:27
Videos (2)
Viewed
Other (214)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (147)
Viewed
Amenities (2)
Viewed
Deluxe Room (24)
Viewed
Knightsbridge Suite (57)
Viewed
Studio Suite (29)
Viewed
Superior Room (23)
Viewed
The Hotel (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (5)
Viewed
Dining (3)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (12)
Viewed
Business Center/Function Rooms (3)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these London hotels
South Kensington
The Ampersand Hotel
The Ampersand Hotel
#43 of 1,088 in London
3,066 reviews
South Kensington
The Nadler Kensington
The Nadler Kensington
#60 of 1,088 in London
3,573 reviews
Bloomsbury
The Montague on The Gardens
Show Prices
Show Prices
Show Prices
South Kensington
Crowne Plaza London Kensington
South Kensington
The Bailey's Hotel London
The Bailey's Hotel London
#126 of 1,088 in London
532 reviews
Mayfair
The Chesterfield Mayfair
The Chesterfield Mayfair
#12 of 1,088 in London
3,045 reviews
Show Prices
Show Prices
Show Prices

Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 

Additional Information about The Kensington

Address: 109 - 113 Queen's Gate, London SW7 5LP, England
Location: United Kingdom > England > London > South Kensington
Price Range: $275 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Doyle Collection, Orbitz, Hotwire, Despegar.com, Hotels.com, Travelocity, Cheap Tickets, TravelUp, Cancelon, TripOnline SA, Jetsetter, Evoline ltd, getaroom.com and HotelQuickly so you can book your The Kensington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kensington Hotel London
The Kensington London, England
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#35 Luxury Hotel in London
#50 Romantic Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from The Kensington staff and other travelers.
51 questions
Ask a question

See all questions (51)

Questions? Get answers from The Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“have latest update booking with u, Have most update reservation doc with u. we asked for high floor and got second floor”
sopapanr, 2 days ago | Read review
“Ask for a room on the upper floors for a better chance of a view.”
Bellagio62, 2 weeks ago | Read review
“Go for high floor , work was being done on low floors and was very noisey , room was small too.”
jackien242, 2 weeks ago | Read review
“get the biggest room possible as standard rooms are small”
alitravls, 4 weeks ago | Read review
“Room with king beds tend to be larger.”
  • Room 209
SolaTravelGirl, 5 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question