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The Kensington

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#35 of 1,088 Hotels in London
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The Kensington
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2,666 Reviews from our TripAdvisor Community

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Showing 2,414: English reviews
Manchester, United Kingdom
Reviewed November 18, 2014

The service and overall atmosphere of this hotel is lovely, and the location is perfect if you want to be in South London. The hotel's interiors are luxurious and opulent, and we especially loved the twenties-style bar. The room was comfortable and plush, however a little on the small side, but it was fine for just one night. Room service...

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1Thank khumphreys88
Frits P, General Manager at The Kensington, responded to this review

Dear Guest I am delighted you enjoyed your recent stay with us, thank you for choosing the Kensington. It was a pleasure to read that you enjoyed our location, the opulence, luxury and style of our Hotel and our service which is such an important part of the guest experience. I am very grateful that you would have no hesitation...

Norwalk, Connecticut
Reviewed November 17, 2014

My husband and I stayed at the Kensington Hotel in early November; he'd been to London on several previous occasions, but this was my first visit. I can honestly say that I'll never stay anywhere else after this visit. The staff at the Kensington are incredible in their efficiency and incredibly welcoming in their attitude. From the minute we checked...

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4Thank Bogart1958
Frits P, General Manager at The Kensington, responded to this review

Dear Guest Wow, thank you for writing such and eloquent and wonderful account of your recent stay with us. To know that you would not stay anywhere else but with us is simply the very best compliment we could ever ask for and encapsulates what our entire service philosophy aims to achieve. I am incredibly pleased that you were so...

Dublin, Ireland
Reviewed November 17, 2014

My wife and I stayed at The Kensington for a long weekend to celebrate our wedding anniversary. The hotel is in an excellent location and has recently been renovated to a very high standard. Although the rooms are small, they are very comfortable with high quality bed linen and bathroom accessories. However, what was truly outstanding were the staff. They...

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Thank CoDublin
Frits P, General Manager at The Kensington, responded to this review

Dear Guest It was such a pleasure to read your review, thank you so much for taking the time to write about your Kensington experience. As a Hotel we want to hang our hats on delivering unparralled levels of personalised service and ultimately do a better job at looking after our guests than anyone else. We place an enormous amount...

Reviewed November 17, 2014

I really enjoyed during my stay in the Kensington Hotel. I am totally satisfied with the comfort and cleanliness of the hotel. Warm and welcoming staff helped us in every subject. Special thanks to George and Elisa for their friendliness :)

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Helpful?
Thank Ahmet C
Frits P, General Manager at The Kensington, responded to this review

Dear Guest I am delighted you enjoyed your stay with us, thank you for writing about your experience and telling others about the Kensington. We firmly believe that our people will ultimately determine our long term success and our ability to truly be a home away from home for our guests will depend on the personality, professionalism and genuine nature...

Tel Aviv, Israel
Reviewed November 17, 2014

A charming combination of boutique hotel with 5 star hotel. Just few steps from south Kensington underground station, very close to Museums and kensington gardens, very nice and good location. Rooms equipped with all the necessary facilities and the staff is polite ,efficient, and let you feel like you are in small family b&b with level of food and service...

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Thank David H
Frits P, General Manager at The Kensington, responded to this review

Dear Guest It was such a pleasure to have you with us, thank you for choosing the Kensington for your stay in London. I am delighted you enjoyed our location, the feel and ambience of our Hotel and our service, which is such an important part of the experience. The Kensington used to be 7 beautiful Victorian residences which was...

Oyster Bay
Reviewed November 17, 2014

Elegant Boutique hotel centrally located to Royal Albert Hall, V&A, Museum of Natural History, Harrods and close-by to charming restaurants. Neighborhood feeling w/proximity to much. Loved all! Breakfast!

Review collected in partnership with this hotel
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Thank nancybL9164DQ
Frits P, General Manager at The Kensington, responded to this review

Dear Guest Great review, thank you for writing about us! We are indeed blessed location wise with the V&A Museum, Natural History Museum and Science Museum literally 5 minutes walk away from the Kensington and as you mentioned South Kensington is also brimming with great bars, excellent restaurants and cool café’s, whilst still retaining the elegant residential feel that can...

South Molton, United Kingdom
Reviewed November 17, 2014

A wonderful hotel within walking distance of South Kensington tube station. After a long journey, we were greeted with a quick yet friendly service and warm refreshing face cloths. The staff were all very helpful, knowledgeable and nothing was too much trouble. The hotel restaurant was fantastic and mozzarella starter out of this world! The room was comfortable and turn...

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Thank ElsieH82
Frits P, General Manager at The Kensington, responded to this review

Dear Guest I am delighted you enjoyed your recent stay with us, thank you for taking the time to write about your experience at the Kensington. To read that you thought your stay was simply “wonderful” is music to my ears and I am especially pleased that the service you received from my team was a real highlight for you....

Reviewed November 16, 2014 via mobile

Initial impressions were great as the outside is very nice and the reception is as expected for a 5*. We were welcomed by very nice staff and given our room keys with no problems. For a 5* I was very surprised with the room. Nothing superior about our room. I wouldn't want to see the standard room as ours is...

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3Thank smackay1991
Frits P, General Manager at The Kensington, responded to this review

Dear Guest I am obviously very disappointed that we were not able to meet or indeed exceed your expectations on your recent stay but nevertheless thankful for your feedback, we know we can only improve if we truly listen to what our customers are saying about us. I understand that some of our bedrooms may not be suitable for longer...

Camberley, United Kingdom
Reviewed November 16, 2014

A very comfortable hotel in a very convenient location, with excellent facilities and very friendly and helpful staff. Nothing was too much trouble and the staff went out of their way to ensure all went smoothly.

Review collected in partnership with this hotel
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Thank Colonel8
Frits P, General Manager at The Kensington, responded to this review

Dear Guest Thank you for choosing the Kensington, I am thrilled to hear that you thought of us as your “home from home in London”, without a doubt the very best feedback we could ask for. It was a pleasure to read that you felt our staff and the service you received was such a highlight, exceptional service experiences are...

Leipzig
Reviewed November 16, 2014

Small pearl in the world of hotels in London. Wonderful hotel, sumptuous rooms, beautiful bar, excellent location and the best staff ever! Luxury but still homely and welcoming. Great location, walking distance to museums and South Ken tube, lots of little cafés and bars nearby too.

Review collected in partnership with this hotel
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Thank TigerenteR
Frits P, General Manager at The Kensington, responded to this review

Dear Guest Wow, thank you for writing such an eloquent account of your recent stay with us, “small pearl in the world of hotels” is such a wonderful compliment and I am deeply appreciative that you took the time to write about us. We are blessed when it comes to location, not only are we right in the centre of...

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 

Additional Information about The Kensington

Address: 109 - 113 Queen's Gate, London SW7 5LP, England
Location: United Kingdom > England > London > South Kensington
Price Range: $275 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Kensington Hotel London
The Kensington London, England
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#35 Luxury Hotel in London
#50 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from The Kensington staff and other travelers.
52 questions
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Questions? Get answers from The Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“have latest update booking with u, Have most update reservation doc with u. we asked for high floor and got second floor”
sopapanr, 2 days ago | Read review
“Ask for a room on the upper floors for a better chance of a view.”
Bellagio62, 2 weeks ago | Read review
“Go for high floor , work was being done on low floors and was very noisey , room was small too.”
jackien242, 2 weeks ago | Read review
“get the biggest room possible as standard rooms are small”
alitravls, 4 weeks ago | Read review
“Room with king beds tend to be larger.”
  • Room 209
SolaTravelGirl, 5 weeks ago | Read review
5 of 5
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