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The Kensington

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#36 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Kensington
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2,595 Reviews from our TripAdvisor Community

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Milford, Michigan
Reviewed yesterday NEW

This hotel has a wonderful location, very near the tube, many museums and a wonderful variety of restaurants. Our room (206) was small albeit comfortable. The staff is cheerful and helpful to the best of their ability. However we experienced several glitches with regard to service: 1. The first night we were delighted to receive a chocolate on our pillows,...

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Helpful?
Thank yvmiller
Paris, France
Reviewed 2 days ago NEWvia mobile

It's a great experience in this hotel. I can't imagine visiting London without staying at the Kensington Hotel. The room, the services, the incredible bar and cocktails, the delicious breakfast in the incredible decor, the one and only Doorman Martins, make my journey always unique. Thank you.

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Thank Luckymoi
Melbourne
Reviewed 4 days ago NEW

This was our first trip to London in 36 years so i wanted a hotel to meet certain criteria, one being its sense of place. This georgious property was just perfect, it has great character, friendly and well trained staff, lovely rooms and its position unbeatable for our needs. Cant wait to return and now that our daughter lives in...

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Thank allorasprings
Reviewed 5 days ago NEWvia mobile

My partner I visited The Townhouse restaurant inside The Kensington hotel yesterday for their special themed Tale as old as time afternoon tea. What an experience, the atmosphere was amazing, the staff were attentive, it was quirky with Mrs Potts and Chip thrown into the mix. The savouries, especially the mini venison pie were amazing! Could have just ate a...

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Thank louiseylilly07
Columbus, Ohio, United States
Reviewed 5 days ago NEW

This hotel has everything you need around it- access to a train station, museums, shopping and food. The hotel staff was wonderful on our stay and the room was fantastic. The only downside is our tv remote didn't work, but that's about it!

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Thank Erica F
Fairfax, Virginia
Reviewed 5 days ago NEW

Stayed last week for a brief abbreviated vacation in London and this hotel was one of the highlights among many in this trip. The staff is the best of any hotel I've been to including many 4 and 5 star properties. Location is great in the heart of Kensington.Like many London hotels, the room itself wasn't big and the bathroom...

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Thank dolphinslaxer
Greater London, United Kingdom
Reviewed 6 days ago NEW

My daughter and I recently visited the Kensington Hotel for the tale as old as time afternoon tea. Beautiful setting, attentive staff ,delicious food. One of the very best afternoon teas I have experienced. The staff were friendly and helpful and nothing was to much trouble. The theme was perfect and the food amazing. I had the vegetarian option which...

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Thank sharon m
London, United Kingdom
Reviewed 1 week ago

Usually stay at The Marylebone but as they were full chose the Kensington and delighted I did. The moment I arrived the staff and service was of a high standard, checked in by Dan and made very welcome and special, Vincent Head of Concierge Vincent was brilliant in helping me as were his staff George and Vjdeo. I will definitely...

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Thank jvcjones
Helsinki, Finland
Reviewed 1 week ago via mobile

This was my 5th visit in London but The Kensington is the first hotel that really kept their promises. Nice location, clean rooms, comfortable beds and ecxellent service! Room was a bit small for two ladies with big luggage but we managed 😀 (Well, room is never big enough)

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Thank Tuju71
CristinaGTejedor, Guest Relations Manager at The Kensington, responded to this review

Dear Guest, Thank you very much for your nice review. It is wonderful to hear you enjoyed our location, rooms and our service. We are extremely satisfied we are up to your expectations. We look forward to your next visit. Yours faithfully, Cristina Garcia Tejedor Guest Relations Manager

London, United Kingdom
Reviewed 1 week ago via mobile

Stay here regularly for business when in London. No major faults. Staff helpful and bar is nice if a little expensive. Only minor niggles are that there is no iron in the room and avoid the 5th floor where the rooms are tiny. Overall not a bad place to stay and in a good location

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Thank R12325
CristinaGTejedor, Guest Relations Manager at The Kensington, responded to this review

Dear Guest, Thank you very much for taking the time to review our property. It is very kind from you, we really appreciated your nice comment. On your next visit please contact us prior to arrival, we will make sure you get a very nice room and we will set up the iron and ironing board for you. We look...

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 

Additional Information about The Kensington

Address: 109 - 113 Queen's Gate, London SW7 5LR, England
Location: United Kingdom > England > London > South Kensington
Price Range: $233 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Kensington Hotel London
The Kensington London, England
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#35 Luxury Hotel in London
#50 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from The Kensington staff and other travelers.
48 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room facing Queens Gate road preferred”
 of 5 bubbles dolphinslaxer, 5 days ago | Read review
“The hotel is located safe neighbourhood in London”
 of 5 bubbles gcajellas, 2 weeks ago | Read review
“On the second floor it was very quiet, there were a few stairs to manage as the corridor dropped to our room.”
 of 5 bubbles Thanks800, 3 weeks ago | Read review
“Top floor ; loads of light”
 of 5 bubbles Mercanton, Jan 22, 2017 | Read review
“Get a deluxe room or a higher standard room if possible.”
 of 5 bubbles coolchique, Dec 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question