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109-113 Queen's Gate South Kensington, London SW7 5LP England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Certificate of Excellence
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Kensington
Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#12 of 1,144 hotels in London
Location
Cleanliness
Service
Value
Certificate of Excellence
Traditional service and Victorian grandeur come together with sleek style and contemporary comfort at the Kensington, in one of London’s most cosmopolitan neighbourhoods. Embrace a sophisticated member’s club vibe, whether over afternoon tea in the light, lively drawing rooms, cocktails in glamorous K Bar, or dinner in the refined Town House. From the splendour of The Brompton Suite to the contemporary charm of The Knightsbridge Suite, the hotel’s signature suites offer comfort and space, with The Kensington Suite offering one of London’s largest townhouse suite, with three bedrooms. Set in the heart of one of London’s most desirable neighbourhoods, The Kensington’s grand stucco façade is characteristic of this affluent 19th Century district, home to cultural treasures such as the Natural History and the Victoria & Albert Museums and the Royal Albert Hall, with the green spaces of Kensington Gardens and Hyde Park; and world-famous Harrods and Harvey Nichols only a short walk away.
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Room & Suite (426)426
Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Fax / photocopying
Concierge
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Boutique
Languages Spoken
English, French
Location
Full view
100Great for walkers
Grade: 100 out of 100
193Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
Contact
109-113 Queen's Gate South Kensington, London SW7 5LP England
Getting there
Gloucester RoadUnderground6 min
Earl's CourtUnderground14 min
Rental CarsSee rental cars from $22/day
Neighborhood
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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3,741Reviews69Q+A100Room tips
Reviews
Traveler rating
- 2,921
- 635
- 134
- 34
- 17
Time of year
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Popular mentions
Our experience was the property was well-maintained, very attractive and comfortable. The staff was competent and welcoming, in particular we found Carlos Baragaro particularly helpful and warm. The breakfasts were superb. We will hope to return upon our next visit to London.
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Date of stay: October 2019
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Responded Apr 5, 2020
Dear marlam377, Thank you for you wonderful words! Carlos is very happy to read he was mentioned as the ambassador of excellent service. We hope you stay safe, and look forward to welcoming you back in the nearest future. Best to you and yours, Valeriia Korolenko Operations Manager
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My wife and I stayed at the Kensington one night as the Corona virus was spreading world wide. The staff was so professional and brave in this scary and uncertain time. Sunny Basra, the Concierge, was the Man! He was so soothing to talk with, we immediately felt so comfortable with him, it was like we already new him. I can not wait to stay at the Kensington again. The room was five star as were all the other areas of the hotel. Howard Wortley
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Responded Mar 29, 2020
Dear Mr. Wortley, Thank you for your kind reassuring words - they mean the world to us! Sunny is particularly happy to read he made a difference. We hope to welcome you back in the nearest future, when it is safe to travel. Best to you and yours, Valeriia Korolenko Operations Manager
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We stayed for 3 nights snd I have got my favourite hotel in London. The staff is so helpful and friendly and there are so many nice rooms where you can enjoy afternoon tea or a drink in the evening. The atmosphere is cosy and relaxed. I will definately choose this hotel when I go back. It’s English and I love it. The room we had was clean and nice.
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Date of stay: November 2019Trip type: Traveled as a couple
3 Helpful votes
Helpful
Responded Mar 6, 2020
Dear LindaM7332, Thank you for your kind words, your review is of utmost importance to us. We are glad you found in The Kensington your "London home away from home". I will cascade your comments to our staff, I am sure they will be delighted as we believe that customer service is the pillar of luxury hospitality. I am looking forward to be welcoming you back with us and I wish you a delightful day. Yours sincerely, Leandro Vittozzi Guest Relations Executive
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The London Landmarks afternoon tea is absolutely delicious!! My partner and I really enjoyed the lovely food and brilliant service. I am vegetarian and I was offered vegetarian sandwiches and plant based milk. Highly recommended
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Responded Mar 6, 2020
Dear Nurias77, We are delighted by your kind words and we are glad you enjoyed your "Kensington Experience" with us. It is my pleasure to extend your review to our restaurant staff, I am sure they will be thrilled. Our dedicated chef takes at hearth the different dietary alternatives we offer, and we all are delighted that you enjoyed our vegetarian option. I am looking forward to be welcoming you in the future. Yours sincerely, Leandro Vittozzi Guest Relations Executive
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For decades we have been visiting London and have over the past few years based ourselves in this hotel. Apart from being in an ideal location in the city it is within walking distance of some of the greatest places to visit in London viz National History Museum, V and A, Brompton Oratory, Harrods, and many more. If staying in the hotel on a Friday do take the complimentary hotel provided one hour tour of the area. The rooms are modern and depending on price generally to a high standard. The staff are without doubt the most helpful and friendly that you can expect. They are the real gem of the very good services, food and beverages available in the hotel. The concierge Vincent and duty manager Loretta Hendriks are the best we have ever encountered on many trips to a multitude of other cities in the World. TIP - get a price before committing to buy accommodation- you may be surprised at the value you can negotiate!…
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Responded Feb 27, 2020
Dear WoIman, We are delighted to read you found your place when in London. I am grateful for your kid words with the highlights on excellent location, friendly team and modern rooms. Vincent and Lorena are very happy to read they made a difference. Look forward to welcoming you back in the nearest future. Valeriia Korolenko Operations Manager
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PRICE RANGE
$323 - $504 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kensington hotel london
LOCATION
United KingdomEnglandLondonSouth Kensington
NUMBER OF ROOMS
150
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Claim Your Listing Frequently Asked Questions about The Kensington
Which popular attractions are close to The Kensington?
Nearby attractions include Natural History Museum (0.3 miles), South Kensington (0.07 miles), and Holy Trinity Brompton Church (0.2 miles).
What are some of the property amenities at The Kensington?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Kensington?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Kensington?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Kensington?
Conveniently located restaurants include Raison D'etre, Light of India, and CERU.
Are there opportunities to exercise at The Kensington?
Yes, guests have access to a fitness center during their stay.
Does The Kensington have an airport shuttle?
Yes, The Kensington offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Kensington?
Yes, dry cleaning and laundry service are offered to guests.
Does The Kensington offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Kensington?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to The Kensington?
Many travelers enjoy visiting Churchill War Rooms (2.2 miles), Tower of London (4.5 miles), and Houses of Parliament (2.3 miles).