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The Kensington

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#39 of 1,072 Hotels in London
Certificate of Excellence
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The Kensington
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2,405 Reviews from our TripAdvisor Community

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Showing 2,180: English reviews
victoria b.c.
Level Contributor
100 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I could write reams of pages of accolades for the Kensington hotel, but I'll be concise and applauding as I can without babbling on. As I walked up the steps a smiling bellman greeted me. Took my bags and immediately made me feel like the hotel was specifically awaiting for me...it was 10:15am and I'd arrived much earlier than expected.... More 

Helpful?
Thank Jo D
Vienna, Austria
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A great lobby, bar, etc.,very friendly and helpful staff, but ultimately an old London building. Our room was OK and reasonably quiet, but the facilities are not quire up to the standards of a modern hotel building, The price was right and if you look for a hotel in London/Kensington, probably no bad choice. The breakfast was good and in... More 

Review collected in partnership with Amoma.com

Helpful?
Thank HS51
GBRedmond, Manager at The Kensington, responded to this review

Dear HS51, Thank you for reviewing the Kensington on Tripadvisor. I am glad to hear that there were elements of the hotel that you found extremely satisfactory such as the Lobby, Bar and helpful staff. We are delighted you chose the hotel and look forward to welcoming you back again soon. Warm Regards, Gary Redmond | Manager More 

Saint Louis, Missouri
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our family group of 10 relaxed at The Kensington for a 4 night stay while touring the sights of London. It is walking distance to a number of museums and closely located to train and bus routes. It is a short walk to Gloucester Avenue with a variety of pubs and quaint restaurants. The hotel staff was upbeat and so... More 

Helpful?
Thank Tony W
GBRedmond, Manager at The Kensington, responded to this review

Dear Tony W, Thank you for reviewing the Kensington on Tripadvisor. It is great to read that your family of ten had a wonderful four night stay and you found the Kensington area to be ideal location to explore the many amenities on our doorstep. We do hope that we have the opportunity to welcome you back again soon. Warm... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

A bright, clean, comfortable and stunning location, with excellent customer service, and a beautifully created savory and sweet selection. A lovely experience and highly recommended. Definitely value for money.

Helpful?
Thank nayanpithwa
GBRedmond, Manager at The Kensington, responded to this review

Dear nayanpithwa, Happy belated Birthday. Lovely to read your review today. Its very satisfying to know that your experience at Afternoon tea was great with excellent customer service and value for money. We look forward to welcoming you back soon. Warm Regards, Gary Redmond | Manager More 

Hastings, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We have just returned from 1 night at The Kensington to celebrate our wedding anniversary and we will definitely be returning in the future. Lovely location, staff are all extremely helpful and Hotel has a lovely ambience. We ate breakfast at the townhouse restaurant inside which was delicious. Staff stored our bags for the whole of the day after we... More 

Helpful?
Thank Lozzy91
GBRedmond, Manager at The Kensington, responded to this review

Dear Lozzy91, Congratulations on recently celebrating your wedding anniversary. It means so much to know that you chose the Kensington for such a special occasion and we are all so delighted that you had such a lovely time. We very much look forward to having you back soon. Warm Regards, Gary Redmond | Manager More 

Edmond, Oklahoma
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed for a week at The Kensington and loved every minute of it. Our room was charming and the service was impeccable. With a convenient location to the underground and restaurants, it was the perfect choice. The friendly staff accommodated every request from ice delivered to our room each morning to securing taxis to having a scale to weigh... More 

Helpful?
Thank SKP3737
GBRedmond, Manager at The Kensington, responded to this review

Dear SKP3737, Thank you so much for posting such a lovely review from your recent stay. We are thrilled that you had a wonderful stay and found the hotel to be a convenient base to explore the greatness that London has to offer. I do hope we get the opportunity to welcome you back again soon. Warm Regards, Gary Redmond... More 

Los Angeles, CA
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Really nice stay here. Sweet boutique type hotel. Very friendly service. Proper British amenities. Easy walk to dining and shopping options. Rather small (cozy) room but just fine for two people without a lot of luggage. Lovely covered porch seating to watch the world go by.

Helpful?
Thank dgsaltman
GBRedmond, Manager at The Kensington, responded to this review

Dear Dgsaltman, So lovely to read these wonderful comments regarding your stay at the Kensington. We are so pleased that you enjoyed the hotel, its amenities and friendly service. We trust you arrived home safely and look forward to welcoming you back again soon. Warm Regards, Gary Redmond | Manager More 

1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

We had a very pleasant stay at the Kensington and truly enjoyed our service at the bar with George every night. The food was also delicious! The service was good and our room was a nice size for Europe.

Helpful?
Thank Carolina G
GBRedmond, Manager at The Kensington, responded to this review

Dear Carolina G, We were thrilled to read that you had an enjoyable stay at the Kensington recently and found the food to be delicious. I have passed your kind comments onto George and this is very much appreciative. We hope to have the opportunity to welcome you back again soon. Best Regards, Gary Redmond | Manager More 

Hong Kong, China
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at The Kensington Hotel for 4 nights. It's allocated in the nice area of South Kensington where a lot of museum are. It's around 5-8 min away walking distance from the tube station. The hotel looks very good outside but rooms are slightly disappointing. Very small room and even smaller washroom. The hotel front desk staff was very... More 

Helpful?
Thank Pinkyproject
GBRedmond, Manager at The Kensington, responded to this review

Dear Xinhua C, Thank you for posting a review from your recent stay at the Kensington. I was glad to see that my colleagues were able to accommodate you so early after an overnight flight but disappointing that you were later disturbed requesting a room change. I apologise sincerely for this. Overall it is nice to read that you had... More 

Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We spend over £450 in one night stay in this hotel. room is to small with not nice smell. toilet in poor refurbish. We say to the reception and they do noting. food is not goode with cold fish with chips. will not reccommned and not stay in this area again.

Helpful?
1 Thank dohhanna
GBRedmond, Manager at The Kensington, responded to this review

Dear dohhanna, We are extremely disappointed to read your comments regarding your stay at the Kensington. Whilst some of our rooms are smaller in comparison to other major cities we have an array of different room categories to choose from. That been said, there is no excuse for a room odor and lack of quality in the food served. I... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 

Additional Information about The Kensington

Address: 109 - 113 Queen's Gate, London SW7 5LP, England
Location: United Kingdom > England > London > South Kensington
Price Range: $228 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Kensington Hotel London
The Kensington London, England
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#39 Luxury Hotel in London
#50 Romantic Hotel in London
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