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The Kensington

#37 of 1,067 Hotels in London
Certificate of Excellence
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The Kensington
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2,302 Reviews from our TripAdvisor Community

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Showing 2,085: English reviews
Deerfield
1 review
4 of 5 stars Reviewed yesterday NEW

Stayed for an extended weekend in London after business meetings. This was a beautiful boutique hotel that met our expectations. Staff was warm and welcoming throughout our stay. Rooms were on the small side yet quite comfortable. South Kensington location was nice and quiet away from the busy areas of London yet there was plenty of sights, food and shopping... More 

Review collected in partnership with this hotel

Helpful?
Thank markcF9572SM
Rome, Italy
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We spent an evening in the restaurant and it was unforgettable experience. The food was amazing and the hospitality was even better. Kilian who served us was brilliant, friendly and made sure that we had the perfect night. He helped us with amazing recommendations for wine and dessert. We will definitely come back!!!! Thank you again Kilian!!

Helpful?
Thank traveler462016
Melbourne, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

The Kensington is a small luxury hotel in South Ken. Lovely rooms, terrific staff, great restaurant and bar. Extremely helpful and knowledgable staff. Good location ....walking distance to Knightsbridge, Brompton Road. Not far from Kings Road. Surprisingly good rates for a hotel of this caliber

Helpful?
Thank Virginia M
GBRedmond, Manager at The Kensington, responded to this review

Dear Virginia M, Thank you for reviewing the Kensington. We were thrilled to read your lovely comments on the hotel and the terrific staff. These kind remarks will be shared with the entire team. I hope to have the pleasure in welcoming you back soon. Warm Regards, Gary Redmond | Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Amenities, location the best. Room was so small you could not open the dresser drawers or closet door or refrigerator door. Room would not fit two people. Enough words, I am only writing more words to satisfy the minimum letter requirement

Helpful?
Thank Leonard R
GBRedmond, Manager at The Kensington, responded to this review

Dear Leonard R, Thank you for taking the time to review the hotel on TripAdvisor. I do apologise that you considered the choice of room to be so small. Our room selection ranges in size from 18sqm to 180sqm. I am delighted that you rate our amenities and location highly and we would welcome the opportunity to have you stay... More 

Engadine
1 review
4 of 5 stars Reviewed 3 days ago NEW

A beautiful classic hotel in a lovely part of London, with excellent staff and service. Quite expensive for Australians with the dollar conversion, especially when the size of the cheapest superior double room (we paid $430 per night) is so small both lots of luggage could not fit in the room unless we put one case on the bed. (2... More 

Review collected in partnership with this hotel

Helpful?
Thank Pezz44
GBRedmond, Manager at The Kensington, responded to this review

Dear Pezz44, Many thanks for reviewing the Kensington on TripAdvisor. We were privileged that you choose the hotel when you visited London this July. I have shared your kind comments regarding the cleanliness of your bedroom with our Accommodation team who were delighted to read them. Should your travel plans include London again, please do pay a visit to our... More 

liverpool
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is a small but beautifully decorated hotel especially in the public areas. Staff were very attentive and accommodating throughout the stay and made you feel very welcome. Amazing cocktails served in the ornate bar and a great selection of things served for breakfast in the calm dining space. We had three rooms booked and two were fine but one... More 

Helpful?
Thank kmcliverpool
GBRedmond, Manager at The Kensington, responded to this review

Dear Kmcliverpool, Thank you for sharing your thoughtful comments, following your recent stay at the Kensington; needless to say I was somewhat disappointed that a glitch arose when taking out the Pashley bikes and for this I sincerely apologise. I am extremely happy that the matter was swiftly dealt with by the team and your comments to this effect are... More 

USA
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a fabulous find just off the touristy street yet only a five minute walk to the South Kensington Metro and the museums. Just around the corner you will find a bank, pharmacy, some restaurants, shops, and a grocery to pick up anything you might need for your room. The front house staff are superb at their job: friendly, professional,... More 

Helpful?
Thank MaxineInVA
GBRedmond, Manager at The Kensington, responded to this review

Dear MaxineInVA, Thank you for taking the time to post such a comprehensive and thoughtful review following your recent stay at the Kensington. We were thrilled to read that your experience throughout the hotel met your expectations. I will be sure to thank George and the entire team and we certainly look forward to welcoming you back soon. Warm Regards,... More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First let me state that the staff here are wonderful: friendly, accommodating, helpful and polite from the moment they open your taxi door until we check out.The rooms are average size for London ,great location within walk distance of London attractions.(Victoria and Albert Museum is a must see)The atmosphere of the hotel is very pleasant especially the bar where we... More 

Helpful?
1 Thank AshlyeJ
GBRedmond, Manager at The Kensington, responded to this review

Dear AshlyeJ, Thank you so much for your wonderful review, we are truly privileged you chose the Kensington and are delighted you had an enjoyable stay. I will be sure to pass on our sincere thanks to Gabriel in K Bar for recommending some nice cocktails. Should your travel plans include London again, we would be delighted to welcome you... More 

New York City, New York
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This place truly feels like a home away from home. Everyone is pleasant and accommodating. The common areas are beautiful, comfortable, and inviting. They have a delicious afternoon tea with live piano music. The rooms are small, but clean and comfortable-though very dimly lit. The dim lighting was really my only complaint. There wasn't enough light in the room at... More 

Helpful?
Thank C S
GBRedmond, Manager at The Kensington, responded to this review

Dear Guest, Thank you for taking the time to share you thoughtful comments and positive review following your recent visit to the Kensington. It is very encouraging to read that you would visit us again should you return to London. I have taken on-board the comments surrounding the lighting and a review is currently underway. Wishing you a safe journey... More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

we stayed here for a no kids midweek break to watch the cricket and see show at the savoy.We booked this hotel because it had great reviews on trip advisor and it didn't disappoint from the moment we arrived and was greeted by the doorman and reception staff the service was attentive and friendly we had some hot towels and... More 

Helpful?
Thank Simon B
GBRedmond, Manager at The Kensington, responded to this review

Dear Simon B, Thank you for sharing such complimentary comments following your recent stay. You highlighted many of our team in your review and we are indeed very fortunate to have a wonderful group of people who are passionate about extending warm hospitality and professional service to our guests. I look forward to welcoming you back to the Kensington in... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 

Additional Information about The Kensington

Address: 109 - 113 Queen's Gate, London SW7 5LR, England
Location: United Kingdom > England > London > South Kensington
Price Range: $229 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Kensington Hotel London
The Kensington London, England
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#37 Luxury Hotel in London
#50 Romantic Hotel in London
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