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The Kensington

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#43 of 1,071 Hotels in London
Certificate of Excellence
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The Kensington
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2,364 Reviews from our TripAdvisor Community

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Showing 2,144: English reviews
Constanta, Romania
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I strongly recommend this hotel. The location was perfect for us, the rooms welcoming and the staff really friendly and professional. The view was great and the food was ok. See you soon! We love London!

Helpful?
Thank Teo D
GBRedmond, Manager at The Kensington, responded to this review

Dear Teo D, We appreciate your kind review from your recent stay at the Kensington. Delighted to hear that you found the location to be perfect for your visit and the staff to be welcoming, friendly and professional. We would be honored to have you stay with us again. Warm Regards, Gary Redmond | Manager More 

Huntsville, Alabama
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Things that were really good: the breakfast was outstanding for London. Buffet style with waiters who brought hot water. The breakfast staff were really impressive and responsive. The room was crazy small but cleaned properly every day. The front desk staff were professional and responsive. They have an information desk (apart from the front desk) that was very helpful. A... More 

Helpful?
Thank Max B
GBRedmond, Manager at The Kensington, responded to this review

Dear Max B, Thank you for your recent review of the Kensington. It is lovely to know that you had enjoyed your experience and found the staff to be professional and concierge at hand to answer any questions. In terms of restaurants in the locality, we are on the corner of Brompton Road which houses numerous restaurants. Depending on what... More 

Brisbane, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We recently stayed for a week at the hotel. Its location, amenities and styling were precisely as advertised. Yes, some of the rooms and bathrooms are small (hey, it is London people!), however, it was a small inconvenience and was outstandingly outweighed by the professionalism and warmth of the staff, the superior meals in the restaurant, the delightful breakfast and... More 

Helpful?
Thank woosanne
GBRedmond, Manager at The Kensington, responded to this review

Dear Woosanne, Thank you for taking the time to review the hotel on Tripadvisor. I am delighted that you enjoyed your time at the Kensington and found the amenities, the team and the location to be extremely satisfactory. I have circulated your kind comments to the wider team in the hotel and we certainly look forward to welcoming you back... More 

Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Excellent location in the beautiful South Kensington. Lovely staff however a couple of the ladies at front desk need training in customer relations. Room was very small but lovely. Great food & cocktails served in the restaurant. Stunning Christmas decor!

Helpful?
Thank Надя Л
GBRedmond, Manager at The Kensington, responded to this review

Dear Надя Л, Thank you for reviewing the Kensington on Tripadvisor. I am delighted to read that you found the location, food, cocktails and bedroom to be great. It is however disappointing to learn that we may have provided unsatisfactory service at the front desk. This is a concerning factor that I would like to gain more feedback on should... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

Professional and exquisite. I was very happy with everything. Also a thoughtful touch, they left me a happy birthday note in my room. Peaceful yet very central and a true English experience. Highly recommended.

Helpful?
Thank Avideh N
GBRedmond, Manager at The Kensington, responded to this review

Dear Avideh N, Thank you for reviewing the Kensington on Tripadvisor. We are so grateful to receive your lovely comments and are delighted that you had a nice and relaxing Birthday. Its an honor that you chose the Kensington for such an important celebration. We are looking forward to welcoming you back soon. Gary Redmond | Manager More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

From the moment we arrived at the Kensington Hotel in Queens Gate, we received top class service. A lovely little touch with a fresh beetroot and mint juice. We had a deluxe room and although the view (room 319) was not great, the room was amazing. The beds were amazingly comfortable - we literally did not want to get out... More 

Helpful?
Thank Tinkledivories
GBRedmond, Manager at The Kensington, responded to this review

Dear Tinkledivories, Thank you for taking the time to write such a wonderful review from your time spent at the Kensington. I am delighted to read that your experience was fantastic and overall your trip to London was a success. Should your travels bring you back to London in the near future, we would love to welcome you back. Warm... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for a wedding at Chelsea Old Town Hall- a few minutes walk away so the hotel was in the perfect location, the hotel was clean and newly renovated and felt like home away from home which was great plus exactly what we needed. we had a lovely view of queensgate avenue and It was a well catered... More 

Helpful?
Thank jshirlones
GBRedmond, Manager at The Kensington, responded to this review

Dear jshirlones, Your review was lovely to read, thank you so much. We are delighted that whilst attending a celebration close by, you found the Kensington to be a home away from home. I will be sure to thank Vincent, George and Cillian for looking after you. Hopefully we will have the opportunity to welcome you back again soon. Best... More 

Edinburgh, United Kingdom
Level Contributor
432 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Loved staying right in the heart of Kensington and taking a quiet break amidst the hustle and bustle of London. Rooms at the hotel are tastefully decorated and the public areas are a joy to sit in and just read books or newspapers. Ate breakfast, lunch and dinner at the hotel and greatly enjoyed every meal. Service was impeccable throughout... More 

Helpful?
2 Thank DavidDundonald
GBRedmond, Manager at The Kensington, responded to this review

Dear DavidDundonald, Thank you for taking the time to write a review on tripadvisor regarding your recent stay. Your comments are so well received by the entire team and will be shared amongst all. We are honored that you chose the Kensington whilst visiting London and would be delighted to welcome you back soon. Warm Regards, Gary Redmond | Manager More 

Guadalajara, Mexico
Level Contributor
93 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Lovely , lovely place !!! Service was great and the food was lovely , we had a great rose with a delicious piece of carrot cake among other items. We also had the traditional English breakfast Eggs , sausage , bacon and toast It was £ 24 pounds for the full breakfast and the tea is £35 and €45 with... More 

Helpful?
1 Thank claudiacetto
GBRedmond, Manager at The Kensington, responded to this review

Dear Claudiacetto, I wish to thank you for writing such a positive review from your experience at the Kensington this month. We are delighted to read that you had enjoyed the selections of food offerings and that service levels were deemed to be great. I have passed your kind comments to the Restaurant, Bar and Culinary teams. We hope that... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is located in a beautiful area of London with easy access to the Underground, which makes it very convenient to get around. The checkin process was efficient and made you feel welcome. Our room had a nice view of the street with its matching white buildings and flowers in bloom. The rooms aren't large, but by London standards... More 

Helpful?
1 Thank smdp726
GBRedmond, Manager at The Kensington, responded to this review

Dear Smdp726, I wanted to sincerely thank you for taking the time to review the hotel on Tripadvisor. The team and I take great satisfaction knowing that you had a lovely stay and would return without hesitation. I trust you had an enjoyable visit to London and we wish you a safe journey home. Looking forward to welcoming you back... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 

Additional Information about The Kensington

Address: 109 - 113 Queen's Gate, London SW7 5LP, England
Location: United Kingdom > England > London > South Kensington
Price Range: $229 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Kensington Hotel London
The Kensington London, England
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#42 Luxury Hotel in London
#50 Romantic Hotel in London
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