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109-113 Queen's Gate South Kensington, London SW7 5LP England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$494
$352
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Traveler (1157)
360
Panoramas (32)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Kensington
Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 1,158 hotels in London
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Traditional service and Victorian grandeur come together with sleek style and contemporary comfort at the Kensington, in one of London’s most cosmopolitan neighbourhoods. Embrace a sophisticated member’s club vibe, whether over afternoon tea in the light, lively drawing rooms, cocktails in glamorous K Bar, or dinner in the refined Town House. From the splendour of The Brompton Suite to the contemporary charm of The Knightsbridge Suite, the hotel’s signature suites offer comfort and space, with The Kensington Suite offering one of London’s largest townhouse suite, with three bedrooms. Set in the heart of one of London’s most desirable neighbourhoods, The Kensington’s grand stucco façade is characteristic of this affluent 19th Century district, home to cultural treasures such as the Natural History and the Victoria & Albert Museums and the Royal Albert Hall, with the green spaces of Kensington Gardens and Hyde Park; and world-famous Harrods and Harvey Nichols only a short walk away.
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Room & Suite (432)432
Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Concierge
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Boutique
Languages Spoken
English, French

Location

Full view
100Great for walkers
Grade: 100 out of 100
190Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
3,747Reviews69Q+A100Room tips
Traveler rating
  • 2,927
  • 635
  • 134
  • 34
  • 17
Time of year
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  • English
Popular mentions
AmyH1234 wrote a review Dec 2020
1 contribution
Dearest team, Where do we begin to say thank you for making our wedding weekend so incredibly special. In the face of adversity, you really made the impossible happen and created the most amazing intimate celebration for our closest friends. I wish there was more than 5 stars to give you! You thought of every special detail, ensuring we celebrated safely within the guidelines yet so many magic moments, from the exquisite service, fabulous food and hospitality, bespoke cocktails, wonderful touches in our room, warm welcome at reception, fun and laughter and beautiful festive decorations throughout the hotel. You went above and beyond and we were blown away with your kindness. Special shout outs to each and every one of you and thank you for making our wedding the most special day of our lives. We can’t wait to come back for future celebrations and occasions as well as dropping in for a casual cup of tea in your beautiful lounge. We were truly made to feel part of your wonderful family. Take care and thinking of you lots during these challenging times. We hope you can open your doors soon and do what you do best! See you very soon, Best wishes Amy & Farai x
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Date of stay: December 2020Trip type: Traveled with friends
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Response from Veruska Cimino, Other at The Kensington
Responded Dec 26, 2020
Dear Amy & Farai, Thank you very much for your kind words, it means a lot to us reading that you have such good memories of your wedding party here at The Kensington. We put all our passion in our work, and being able to create wonderful experiences for our guests is our main priority and greatest satisfaction. I will pass your feedback to the whole team, they will definitely appreciate, and this will give them motivation to continue to do what they do, and always improve for our future guests. We will be waiting for your next visit in our outlets, in order to continue taking care of you and your friend, because once guest at The Kensington, always guest of The Kensington. Thank you very much again for the wonderful feedback, and we wish you an amazing new year with your family. See you soon as The Kensington. Best wishes Veruska Cimino Ass. Front Office Manager
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dpatri374281 wrote a review Dec 2020
1 contribution1 helpful vote
I arrived with my family on Friday late night. Due to COVID19 moving around was not possible and we stayed most of our time in the Hotel and we enjoyed the breakfast, dinner and the Bar. Hygiene protocols were high and kept by all.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
3 Helpful votes
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Response from Georgiana Pusnava, General Manager at The Kensington
Responded Dec 15, 2020
Dear guest, Thank you for your kind warm review. We are very happy to read we made your stay with us comfortable and safe. Look forward to welcoming you back in the nearest future. Best to you and yours, Valeriia Korolenko Operations Manager
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Martin Sjöberg wrote a review Nov 2020
2 contributions
Fantastic hotel! I have stayed at many excellent hotels but The Kensington is definitely one of the best. Excellent setting and decor, attentive staff, nice and clean rooms, very nice gym and delicious food/breakfast. I was there the days before the second UK lockdown began and the staff made sure all safety precautions were taken in terms of hygiene etc. I have stayed at this hotel twice, most recently with my 17 year old daughter, who loved it as well. Again, the staff is wonderful - I have rarely gotten such good service. Cannot wait to return - will always stay at The Kensington when in London!
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Date of stay: October 2020Trip type: Traveled with family
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Response from Georgiana Pusnava, General Manager at The Kensington
Responded Nov 12, 2020
Dear Mr. Sjoberg, Thank you for you wonderful words - those mean the world to the team! I am delighted to read you both had an enjoyable return stay. We cannot wait to welcoming you back in the nearest future. Best to you and yours, Valeriia Korolenko Operations Manager
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Her Favourite Food & Travel wrote a review Nov 2020
London, United Kingdom384 contributions174 helpful votes
+1
My husband and I visited The Kensington for Afternoon Tea just before lockdown 2.0 and had a lovely and memorable time. The staff are all friendly and welcoming, the setting is impeccable, and the spread is delicious. Extra safety precautions are also in place and all staff wear face masks with plenty of hand sanitiser in every room. I especially loved the show-stopping sweets and pastries that are in the shape of iconic London landmarks. As it was our anniversary they also brought out a lovely cake for us to mark the occasion. I highly recommend Afternoon Tea, at The Kensington once lockdown has ended.
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Date of stay: November 2020
Value
Location
Service
Room Tip: Ask for the table in front of the fireplace for a cosy afternoon tea setting.
See more room tips
10 Helpful votes1 Save
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Response from Georgiana Pusnava, General Manager at The Kensington
Responded Nov 4, 2020
Thank you so much for your warm kind words - the team is over the moon to read that you had a fantastic experience. Cannot wait to welcome both of you back. Best t you and yours, Valeriia Korolenko Operations Manager
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Curiosity47816309408 wrote a review Nov 2020
1 contribution
I had a wonderful one night stay with my family this weekend, including my 2 children. The hotel and room were immaculate, and we were extremely impressed by the excellent service from the minute we arrived. At breakfast the staff were very attentive yet at the same time discreet and unintrusive. I would recommend this hotel without hesitation..
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Date of stay: October 2020
Value
Location
Service
1 Helpful vote
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Response from Georgiana Pusnava, General Manager at The Kensington
Responded Nov 3, 2020
Dear Curiosity47816309408, Thank you for your wonderful warm words - the team is so happy to read they made a difference. I am delighted to see you enjoyed the breakfast and the service. Look forward to welcoming you back. Kind regards, Valeriia Korolenko Operations Manager
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PRICE RANGE
$323 - $504 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kensington hotel london
LOCATION
United KingdomEnglandLondonSouth Kensington
NUMBER OF ROOMS
150
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Frequently Asked Questions about The Kensington
Which popular attractions are close to The Kensington?
Nearby attractions include Natural History Museum (0.3 miles), South Kensington (0.07 miles), and Holy Trinity Brompton Church (0.2 miles).
What are some of the property amenities at The Kensington?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Kensington?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Kensington?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Kensington?
Conveniently located restaurants include CERU, Light of India, and Pizzetta Pizza.
Are there opportunities to exercise at The Kensington?
Yes, guests have access to a fitness center during their stay.
Does The Kensington have an airport shuttle?
Yes, The Kensington offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Kensington?
Yes, dry cleaning and laundry service are offered to guests.
Does The Kensington offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Kensington?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to The Kensington?
Many travelers enjoy visiting Churchill War Rooms (2.2 miles), Tower of London (4.5 miles), and Houses of Parliament (2.3 miles).