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Marlin Apartments Stratford London

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Marlin Apartments Stratford London
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345 Reviews from our TripAdvisor Community

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Showing 316: English reviews
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London, United Kingdom
Reviewed 4 days ago NEW

Perfect apartment, very helpful and pleasant staff. I would like to say thank you upon my arrival to - Tanim Salim - Mohammed Alam This is my second staying here and hopefully not the last one. Thank you!

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Helpful?
Thank b0bk0v
Reviewed 4 days ago NEWvia mobile

Where can i begin. Me and my friend was extremely disappointed with the customer service or should i say what customer service we received here. My friend had booked a "executive suite" for the evening and was told online and on the phone that the service charge would be 500£. She booked this 3 months in advance. Day before our...

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1Thank Talesha T
Perth, Australia
Reviewed 2 weeks ago

This apartment was perfect for our stay. The location of the apartment was perfect. We could easily walk to Westfield and got to explore London. The staff were lovely and made us feel very welcomed. The apartment had everything we needed and it felt like we were right at home. Overall we had a lovely, comfortable and perfect stay at...

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Helpful?
Thank Lauren6412838
Ane-Mari I, Operation Manager at Marlin Apartments Stratford London, responded to this review

Dear Lauren6412838, Thank you so much for providing this wonderful feedback on your recent stay at Marlin Apartments Stratford. It was our pleasure to ensure that your stay was perfect. We at Marlin are always striving to provide the best possible Marlin experience for our guests, so it is wonderful to hear that we succeeded. We look forward to exceeding...

Cambridgeshire, United Kingdom
Reviewed 2 weeks ago

These apartments are supposed to be deep cleaned in between guests. They are not!! They are dirty and well worn!! We were very disappointed with our stay! Had to ask for a kettle as the room did not have one, then the kettle blew a fuse so no power. Maintenance man didn't know what to do!! Sink and shower plugs...

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Helpful?
Thank Pelly71
Ane-Mari I, Operation Manager at Marlin Apartments Stratford London, responded to this review

Dear Pelly71, I am shocked as well as disappointed to read that your experience at Marlin Apartments Stratford was less than acceptable. Marlin prides itself on providing guests with the best possible customer service and guest experience, so I sincerely apologise if the standard of service you received was anything short of excellent. Your feedback has been acknowledged and appropriate...

Reviewed 2 weeks ago via mobile

My partner and I stayed for 3 nights and thought the apartment was absolutely excellent. It was great that the bedroom was able to be separated from the rest of the apartment and the kitchen was so well equipped, we only ordered in once before stocking up and cooking for ourselves the rest of our stay. Staff were very friendly...

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Helpful?
Thank Shimbag
Ane-Mari I, Operation Manager at Marlin Apartments Stratford London, responded to this review

Dear Shimbag, Thank you for sharing your experience at Marlin Stratford with TripAdvisor users. We are delighted that you had a great experience and enjoyed being in such close proximity to Westfield Shopping Centre. I am pleased that you found the apartment to be well equipped and very convenient for your requirements. I will be sure to pass on your...

Peterborough, United Kingdom
Reviewed 3 weeks ago

All my stays at Stratford have been excellent and made brillant by all of the wonderful staff. But I feel I must mention Lucia in particular who goes out of her way to please and check everything is to the customers satisfaction.

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Thank richard5457
Ane-Mari I, Operation Manager at Marlin Apartments Stratford London, responded to this review

Dear richard5457, Thank you for choosing to stay at Marlin Apartments Stratford and for your warm review. It is always a real pleasure to read such nice comments about our staff. We work very hard to meet our guests’ expectations and I am happy that Lucia was so helpful. I can assure you that she will be very pleased to...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Without mohammed alam and Alisha staying in this apartment in stratford is a major problem with the lack of understanding shown by other members of the staff these two guys constantly go out of there way to make you feel comfortable They constantly go out of there way to help everyone constantly correcting mistakes made by there colleagues Fantastic services...

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Helpful?
Thank Maxi-power7130
Ane-Mari I, Operation Manager at Marlin Apartments Stratford London, responded to this review

Dear Maxi-power7130, Thank you for choosing Marlin Apartments, Stratford for your stay and for taking time out to share your feedback. It is delightful to note you had an excellent stay with us and your comments about our staff are indeed very encouraging for our team members to keep providing excellent services to our valued guests. I will be sure...

Reviewed 3 weeks ago

Flat was very spacious for the money. It was spotlessly clean and the reception staff friendly and helpful. Reception was given a fresh coat of paint whilst I was there so maintenance is obviously ongoing. Flat was well laid out and had everything that I needed for a comfortable stay. couple of maintenance issues, they did not spoil my enjoyment...

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Thank Simon R
Ane-Mari I, Operation Manager at Marlin Apartments Stratford London, responded to this review

Dear Simon R, Thank you for choosing Marlin Apartments Stratford for your stay and for taking time out to share your feedback. We are continuously investing into the property and we have just completed a revamp of all communal areas. Thank you for your positive comments about the cleanliness, apartment sizes and staff. Feedback such as yours assists us in...

Reviewed 3 weeks ago via mobile

I met the hotel very clean and quite spacious for good rest My first contact was the reception where I met one Muhammad and Alisha who were so wonderful in their conduct and welcome. If all hotels will have the likes of Muhammad who treats guests like Kings/Queens, hotel will be a much better place than home. Today is my...

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Helpful?
Thank MTdestiny
Ane-Mari I, Operation Manager at Marlin Apartments Stratford London, responded to this review

Dear MTdestiny, Thank you very much for taking the time out to review your stay with us in Marlin Apartments Stratford. I am pleased to hear that you enjoyed your stay with us, and that your first experience of serviced apartments was a positive one. Our aim here at Marlin Apartments is provide a home away from home. It is...

Reviewed 3 weeks ago via mobile

The manager is very rude. And she can't speak English very well, there is a guy called Muhammed Alam his very very good, he understands everyone and very polite,I will love to go back if Muhammad Alam still remains there

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Thank henryker
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Constructed in 2008, Marlin Stratford contains over 100 serviced apartments, from plush studios to magnificent penthouses, meeting the strong demand for luxury living without the Central London price tag.Connected by several underground lines, and a national and international train station, Marlin Stratford is a short journey away from the O2 Arena and a moment’s walk away from Westfield shopping centre. Marlin Stratford is also a short distance away from the ExCel Exhibition Centre and is directly accessible from major London train stations such as Waterloo, Liverpool Street and King’s Cross. ... more   less 

Additional Information about Marlin Apartments Stratford London

Address: Bellhaven 2 Millstone Close | Stratford, London E15 1PE, England
Location: United Kingdom > England > London
Price Range: $104 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marlin Apartments Stratford London 4*
Number of rooms: 111
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Also Known As:
Marlin Apartments Stratford London Hotel London
Marlin Apartments Stratford London England
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Questions & Answers

Here's what travelers have asked, with answers from Marlin Apartments Stratford London staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All studio's face the train tracks, so if you want a nice view book a 1 bedroom apartment :)”
 of 5 bubbles 309rubys, Dec 26, 2016 | Read review
“Not quiet, no a/c, nothing interesting compares to the price, no space.”
 of 5 bubbles 0dread, Jul 27, 2016 | Read review
“Expect to be well cared for! Lovely staff.”
 of 5 bubbles HelloSharon, Jun 18, 2016 | Read review
“One side of the building is next to railway line - this spells incredible noise levels. It's only slightly better for other sides of it.”
 of 5 bubbles IevgenBB, Mar 4, 2016 | Read review
“Go somewhere else”
 of 5 bubbles h0llypt, Mar 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question