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Smart Russell Square Hostel

71 - 72 Guilford Street, London WC1N 1DF , England
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Smart Russell Square Hostel
Smart Russell Square Hostel
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620 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Pachuca, Mexico
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 1 week ago

It's maybe because in other countries you can find a decent hotel for the same price and London is very expensive in general, but the overall experience was no more than ok. The common areas are quite dirty, so are the toilets and the showers don't have good water flow. There is a nice environment if you are in mood... More 

Helpful?
Thank MariayMani
Smart Hostels L, Guest Relations Manager at Smart Russell Square Hostel, responded to this review

Hello! Thank you for taking the time to give us your feedback about the hostel. We are sorry to hear that your stay didn’t live up to your expectations. Please note that each room and toilet is cleaned each day by our housekeepers. We hope that your next stay will be better, kind regards from the Smart Hostels team. More 

Level Contributor
6 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here with my Partner in june in a two bed private door. We both found we almost didnt even have enough space to open our bags on the floor let alone both attempt to get dressed if the other on wasnt sitting on their bed! It was handy having laundry facilitys although they could be signed better as... More 

Helpful?
Thank Rachael A

Travelers are raving about these London hotels

Singapore, Singapore
2 reviews
1 of 5 stars Reviewed 3 weeks ago

The room was very small. With 9 people in the room I had virtually no space to walk. Not all lockers had digital locks on them. The staff had linked my key card to a locker that had no lock on it, so I had to walk down 4 flights of stairs (i stayed on level 2 but ground level... More 

Helpful?
Thank Jesslyn_K
Smart Hostels L, Guest Relations Manager at Smart Russell Square Hostel, responded to this review

Dear Guest, thank you for your valuable feedback. We are sorry to hear that our hostel didn’t live up to your expectations and you had some maintenance issues :(. We were aware of this problem with the timer. Therefore the maintenance guy will fix the problem by adjusting the sensor light timer to a longer time. We hope that you... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The staff at the hotel didn't care about answering guest request or hygiene for that matter. When asked to accommodate a disable person they put us on the 4th floor, messed up our booking and then they felt offended after being asked to move the group to another room. The guests are supposed to put the sheets on the beds,... More 

Helpful?
Thank Tzvety25
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed at many hostels but didn't feel all too comfortable at this hostel. I'll start with the negatives, the staff weren't too eager to help with things. Firstly; The bathroom door was locked, I asked for assistance and the worker looked at me like I was dumb and told me it wasn't broken I just didn't know how... More 

Helpful?
Thank Rachelle T
Smart Hostels L, Guest Relations Manager at Smart Russell Square Hostel, responded to this review

Hello! Thank you for your valuable feedback and review. We are sorry that you didn’t fully enjoy your stay and the manner of our staff. All off them are working really hard in order to ensure that every guest has a nice stay. We hope to see you again soon and best regards from Smart Hostels Team More 

Cambridge, United Kingdom
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 13, 2016

I booked via laterooms.com but upon arrival was told my booking didn’t exist – luckily they managed to fit me in otherwise I would have been screwed, but I ended up in a mixed dorm without an ensuite bathroom instead of what I originally booked which was a smaller, female only dorm with ensuite. The guy checking in next to... More 

Helpful?
Thank Emma S
2 reviews
3 of 5 stars Reviewed June 8, 2016

wifi is so poor I would not say that it is truly included. It kept dropping. The staff makes you feel like you are bothering them every time you come talk to them, which is in my book unacceptable. the only good point is that it's cheap and near subway station.

Helpful?
Thank Nicolas S
Smart Hostels L, Guest Relations Manager at Smart Russell Square Hostel, responded to this review

Hello! Thank you for taking the time to rate our hostel to other travellers. We are aware that our Wi-Fi can sometimes be very slow especially when many guests are using it at the same time, we apologize for any inconvenience caused. We hope to see you again soon. Best regards from Smart Hostels Team More 

Gunnison, Colorado
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 8, 2016

London was our first stop arriving to backpack in Europe for 3 weeks, we were extremely jet lagged which affected our sleep. We stayed in a 9 person room which was clean and had private curtains for the beds which was very nice, the room only had one plug by the door, a small window that didn't open more than... More 

Helpful?
Thank amelia27coyle
Smart Hostels L, Guest Relations Manager at Smart Russell Square Hostel, responded to this review

Hello! Thank you for your rating and feedback, much appreciated. We are happy to hear that you had an overall pleasant stay. We are also aware of the fact that our 9 bed mixed dorm can seem too small and overcrowded especially when it is full of guests. Maybe next time you can choose a different type of room with... More 

San Antonio, Texas
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 4, 2016

Price is good knowing location; Free of charge ATM available inside hostel. Showers are OK as long as you have flip flops. Would be nice to have reading lamp in each bed bunk; sockets not available for each bed (not possible to charge your phone when you are in top bed); My biggest dislike was noise: it felt like walls... More 

Helpful?
Thank Yoveeta
Smart Hostels L, Guest Relations Manager at Smart Russell Square Hostel, responded to this review

Hello! Thank you for taking the time to write a review about our hostel. Your feedback will be taken into account in order to improve our standards and make sure that you will have a better stay the next you choose our hostel. Best regards from Smart Hostels Team More 

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Staying in Bloomsbury

Neighborhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This hostel is in the heart of London, a 10-minute walk from King's Cross Railway Station and the British Library. It provides budget accommodation with free WiFi access throughout. The Smart Hostel Russell Square offers beds in mixed-sex dorms. Linen is provided and security lockers are available in all rooms. Shared and en-suite facilities are available depending on room type. Reception is open 24 hours a day, and there are no curfews or lock-out times. Guests can receive tourist information and discount tickets for major attractions. The hostel's common room features a large TV, and some shared kitchen facilities are available. Self-service laundry facilities and an internet cafe are also offered on site. Russell Square Underground Station is 252 yrd away. The Foundling Museum, Islington Farmers Market and University College London are all within 10 minutes' walk. Camden is a great choice for travellers interested in Theatre, Museums and Culture. ... more   less 

Additional Information about Smart Russell Square Hostel

Address: 71 - 72 Guilford Street, London WC1N 1DF, England
Location: United Kingdom > England > London > Bloomsbury
Price Range: $21 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Smart Russell Square Hostel 2*
Number of rooms: 60
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Also Known As:
Smart Russell Square Hotel London
Smart Russell Square Hostel London, England
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