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Smart Russell Square Hostel

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Smart Russell Square Hostel
Smart Russell Square Hostel
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634 Reviews from our TripAdvisor Community

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Showing 325: English reviews
Florianopolis, SC
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The location is amazing and the breakfast is nice. The atmosphere is cool, the price is ok, the rooms are reasonable... Bathrooms are clean, the shower has good pressure, I would say that is perfect for a short stay to know all London by foot!

Helpful?
Thank ThayseStein
Smart Hostels L, Guest Relations Manager at Smart Russell Square Hostel, responded to this review

Hello, we really appreciate that you took your time to write us a review. We love what we do so we are very happy to read that you enjoyed your time with us. Hope to see you again at our hostels! Kind Regards from The Smart Hostels Team. More 

Sunderland, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A very good place in London. Only a two minute walk away from an underground station. The rooms are tightly packed as you'd expect from a hostel, however there is still enough room for everyone. If you are 6ft the beds will be a bit tight. The beds do have curtains so you have privacy. You get a breakfast included... More 

Helpful?
Thank Paul J
Smart Hostels L, Guest Relations Manager at Smart Russell Square Hostel, responded to this review

Hello, thank you so much for taking your time to write us such a kind review. We love what we do and we are here to make your stay comfortable and enjoyable so we are glad to read that you enjoyed your stay with us. We hope to see you again with us on your next trip to London, Kind... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

+ the beds have curtains for privacy - the beds are short (around 185 cm.) + the private bathroom made me choose this place - the private bathroom needs a window, and a bit more room in there would be great. - the cleaner had an easy job, due to the fact that none of my roommates put their bags... More 

Helpful?
Thank KirstenSchou
Smart Hostels L, Guest Relations Manager at Smart Russell Square Hostel, responded to this review

Hello, thanks for your feedback. We are pleased that you have enjoyed your stay with us. All our beds are European Standard size, unfortunately the standard is not ideal for tall people :(. We will consider your suggestions and hopefully you will notice the positive changes if you decide to stay with us again :) Kind Regards from the Smart... More 

London, United Kingdom
Level Contributor
70 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Where else would you see three-tiered bunkbed? I have never been to another hostel in London, so I cannot compare. Anyway, all things were standard. The shower, toilet, and the bedroom was cleaned every day. Clean sheet every 3 days. There was always someone who did not flush. Pray that noone climb up the bed in the middle of the... More 

Helpful?
Thank Rodri T
Smart Hostels L, Guest Relations Manager at Smart Russell Square Hostel, responded to this review

Hello, thank you very much for taking your time to write us a review. We will take your feedback into consideration in order to improve future services. We are glad to hear that our staff where friendly and helpful. We also have 3 other hostels in central locations that may suit better your necessities in your next stay. We hope... More 

Pachuca, Mexico
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed July 16, 2016

It's maybe because in other countries you can find a decent hotel for the same price and London is very expensive in general, but the overall experience was no more than ok. The common areas are quite dirty, so are the toilets and the showers don't have good water flow. There is a nice environment if you are in mood... More 

Helpful?
Thank MariayMani
Smart Hostels L, Guest Relations Manager at Smart Russell Square Hostel, responded to this review

Hello! Thank you for taking the time to give us your feedback about the hostel. We are sorry to hear that your stay didn’t live up to your expectations. Please note that each room and toilet is cleaned each day by our housekeepers. We hope that your next stay will be better, kind regards from the Smart Hostels team. More 

Travelers are raving about these London hotels

Level Contributor
7 reviews
4 hotel reviews
1 of 5 stars Reviewed July 6, 2016 via mobile

I stayed here with my Partner in june in a two bed private door. We both found we almost didnt even have enough space to open our bags on the floor let alone both attempt to get dressed if the other on wasnt sitting on their bed! It was handy having laundry facilitys although they could be signed better as... More 

Helpful?
Thank Rachael A
Singapore, Singapore
2 reviews
1 of 5 stars Reviewed July 3, 2016

The room was very small. With 9 people in the room I had virtually no space to walk. Not all lockers had digital locks on them. The staff had linked my key card to a locker that had no lock on it, so I had to walk down 4 flights of stairs (i stayed on level 2 but ground level... More 

Helpful?
Thank Jesslyn_K
Smart Hostels L, Guest Relations Manager at Smart Russell Square Hostel, responded to this review

Dear Guest, thank you for your valuable feedback. We are sorry to hear that our hostel didn’t live up to your expectations and you had some maintenance issues :(. We were aware of this problem with the timer. Therefore the maintenance guy will fix the problem by adjusting the sensor light timer to a longer time. We hope that you... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 29, 2016 via mobile

The staff at the hotel didn't care about answering guest request or hygiene for that matter. When asked to accommodate a disable person they put us on the 4th floor, messed up our booking and then they felt offended after being asked to move the group to another room. The guests are supposed to put the sheets on the beds,... More 

Helpful?
Thank Tzvety25
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 23, 2016 via mobile

I have stayed at many hostels but didn't feel all too comfortable at this hostel. I'll start with the negatives, the staff weren't too eager to help with things. Firstly; The bathroom door was locked, I asked for assistance and the worker looked at me like I was dumb and told me it wasn't broken I just didn't know how... More 

Helpful?
Thank Rachelle T
Smart Hostels L, Guest Relations Manager at Smart Russell Square Hostel, responded to this review

Hello! Thank you for your valuable feedback and review. We are sorry that you didn’t fully enjoy your stay and the manner of our staff. All off them are working really hard in order to ensure that every guest has a nice stay. We hope to see you again soon and best regards from Smart Hostels Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Bloomsbury

Neighborhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This hostel is in the heart of London, a 10-minute walk from King's Cross Railway Station and the British Library. It provides budget accommodation with free WiFi access throughout. The Smart Hostel Russell Square offers beds in mixed-sex dorms. Linen is provided and security lockers are available in all rooms. Shared and en-suite facilities are available depending on room type. Reception is open 24 hours a day, and there are no curfews or lock-out times. Guests can receive tourist information and discount tickets for major attractions. The hostel's common room features a large TV, and some shared kitchen facilities are available. Self-service laundry facilities and an internet cafe are also offered on site. Russell Square Underground Station is 252 yrd away. The Foundling Museum, Islington Farmers Market and University College London are all within 10 minutes' walk. Camden is a great choice for travellers interested in Theatre, Museums and Culture. ... more   less 

Additional Information about Smart Russell Square Hostel

Address: 71-72 Guilford Street, London WC1N 1DF, England
Location: United Kingdom > England > London > Bloomsbury
Price Range: $17 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Smart Russell Square Hostel 2*
Number of rooms: 60
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Also Known As:
Smart Russell Square Hotel London
Smart Russell Square Hostel London, England
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