I was nervous coming here being a 5 star hotel wasn’t sure if people would turn their noses up at us. Staff member at the door couldn’t be more helpful and was telling us the different areas to drink and eat. We got a drink and sat for a little while soaking in the music and atmosphere. Lovely place to visit just wish we could afford the hotel room…. One day!
We went just before Christmas for dinner, and I left my glasses on the table. Telephoned the next morning with full details, staff were no help at all. I was told to go online and report. Furthermore the week following friends were dining there and asked, they were told the same thing, go online. All I have had since is every few days an email from no-reply@notlost saying they are actively looking for my item until this week when I was informed they had not had anything handed in. Terrible customer service
This is a beautiful old bank that was renovated by Soho House and it's simply gorgeousI reserved a stay at The Ned because it's close to my company's office in London. I loved staying there. The room was small, but very nice. It was great having all the restaurant's on the 1st floor to choose from. The hotel is close to shopping, St Paul's Cathedral and sightseeing. The hidden gem of the hotel is the spa & pool in the basement. I had a massage that was fantastic and enjoyed the pool, steam room & Turkish baths. I will be back! The staff is friendly and accommodating, happy to help guests and ask if they need help. My only nit is that the music is the lobby can be very loud--can it be tuned down to be more of a backdrop for guests and not so overpowering? Thanks!
From the minute you arrive at The Ned it is something special. The guys in the sore are very helpful and knowledgable and look after you as soon as you are out the cab. Reception were very professional and after dropping our bags off we had nothing to worry about. We dined in the Ceccoci restaurant, having booked some months ago. Food was amazing, but what sets this hotel above other hotels we have stayed at, was the service. Nothing is too much. We were lucky that we stayed when there was live music, which was brilliant. The whole atmosphere at The Ned is up neat and lively, but luxury. It’s my new fav place!
I have been going to the Ned for years! I have never been disappointed. My recent visit was for my 1st wedding anniversary for one night and then to enjoy the Sunday all you can eat roast! Okay so it’s expensive but worth it. It’s worth doing once or for a special occasion, I don’t think it would ever disappoint. I love they have a Bloody Mary stand as this is my favourite drink. They have lobster and pretty much anything you can imagine. Go hungry. This place always has a buzzy atmosphere and the live music is such a special touch. I love just having a drink in the bar area to listen to the singers. I got married last year at the Marylebone registry office but stayed at the Ned for 3 nights over my wedding period and it was so special. We stayed in a suit that had a bath in the room and plenty of room for me and my bridesmaids to get ready. They also sorted out my wedding flowers which was a very easy process. They have great 24hr room service, great for after-wedding nightcaps. The food in all the restaurants has never disappointed me. Yes, it’s expensive but you get what you pay for, also it is in London. The only thing I will point out tho is they add a service charge to the room price. A bit cheeky as the rooms are not cheap, but this can be removed at check out. I’m not really sure why they have it on there at the price they already charge. Will be back again soon 😀…
Not a great hotel. Could hear the music from downstairs. Concierge staff were not friendly at all. The doormen in the evening are not nice to deal with when coming back. The doormen in the daytime just ignore you. Far from a 5 star experience. I would rate it at 1 star for service. Over all you just don’t get a hotel feel because of such unfriendly staff. You get treated as if your entering a nightclub every time you return. Check in staff seemed okay…rooms were okey but a bit small. Concierge staff seemed really bothered when you interrupted them while they have a good chat and laugh to themselves. Feels like a bar and restaurant with rooms above.
The venue is awe-inspiring being the old Midland bank with fantastic lighting and a real atmospheric buzz when you walk in with a band playing on a raised platform in the center. The finish overall and layout are first class. We had drinks in the library first which was lovely, and very quiet, but overly priced for a glass of wine and a Negroni coming in just short of £30. We then went for Dinner in Millies Diner. The seating was in a half-moon booth which was comfortable. The menu was ok, nothing amazing to get excited about. For a starter, I ordered a cheese souffle which wasn't a proper souffle at all where it should be served in a ramakin but was what I could only describe as a blob of cheesy mush served in a balti dish with cold sauce. I opted for a burger for a main, with was tasty. The chips were cold. Skipped desert. The service was pretty shoddy with a less-than-attentive waitress who was rarely around to order a drink (probably a good thing due to the pricing). she was somewhat clueless regarding the menu when questioned. She got slightly confused over the different gravies that came out with two dishes as to which went with each of the two dishes. We enjoyed the evening, more due to the venue, the company, and the laughter we had. But on the whole, the meal was very overpriced for what you got and the service needs addressing.…
I’ve visited the Ned previously for dinner and thought it would be great to stay when we’re in London. Unfortunately it just doesn’t have a hotel feel to it. The staff need to be more friendly, they have thug like doormen as if you were about to enter a night club, we had to explain that we were staying in the hotel just to get past them and they were not pleasant at all. Half of the hotel was closed in the evening due to an event. You can hear music from downstairs while in bed (staying on the 3rd floor) over all I wouldn’t recommend The Ned as a hotel but they have some great restaurants downstairs. We won’t be back to stay.
This was my first visit to the Ned and I loved it. There was lots of decorations and a rather large Christmas tree which made it a very festive atmosphere. We chose Cecconi’s as the restaurant for our Christmas lunch. There was a live band playing which was brilliant. The food was amazing, tasted brilliant and nice big portions. Good value seeing as the portions are large. I normally leave places like this hungry due to small portions so I was pleasant surprised. Tables were spacious so not too close to other tables. Staff were incredibly attentive and were fantastic! Looking forward to going back!
Stayed here end of November. I really liked the staff, all very helpful and charming, but I'm always very nice to them! Room was very comfortable, bit small but had everything you could possibly think of. Food downstairs and on rooftop was good but pricey. Spa is fabulous. But there is not one corner of this HUGE place that is peaceful, even the spa has plinky plonky music, even in the hamman. Personally I want a bit of respite from a busy city in the evenings, and this doesn't provide it anywhere apart from your room. I know I know I'm getting old!
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