The Ned
1,325 reviews
#411 of 1,200 Hotels in London
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27 Poultry, London EC2R 8AJ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
Dining (244)
Room & Suite (191)
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What you can expect during your stay
- Hand sanitizer available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#411 of 1,200 hotels in London
Location
Cleanliness
Service
Value
The Ned is a hotel, members club and collection of restaurants in the City of London. Set in the former Midland Bank building, The Ned was designed by Sir Edwin 'Ned' Lutyens in 1924. The heritage building's restaurants include Cecconi's City of London, Millie's Lounge, Malibu Kitchen, Kaia, Café Sou, Zobler's Deli, Lutyens Grill and The Roof Bar. There are 252 bedrooms and suites channeling 1920s and 1930s design, a range of men’s and women’s grooming services and ‘Ned’s Club’, where members and hotel guests have access to a rooftop pool, gym, spa, hamam and The Vault late night lounge bar.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Taxi service
Business Center with Internet Access
Wifi
Rooftop pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Hammam
Massage
Salon
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Luxury
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
360Restaurantswithin 0.3 miles
73Attractionswithin 0.3 miles
Contact
27 Poultry, London EC2R 8AJ England
Getting there
BankUnderground1 min
BankDLR2 min
Rental CarsSee rental cars from $27/day
1325Reviews30Q+A99Room tips
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Popular mentions
We have just returned from a 3 night stay in a stairwell suite. At £647 per night (room only, no breakfast) we were expecting a little more. The room was situated off a gritty stairwell, where there was a strong smell we think from the kitchens. It wasn’t a pleasant smell - reminded me of school canteens. We don’t like to make a fuss, so didn’t say anything at the time. The room was dark and the bathroom was tired - the shower had a mind of its own and was difficult to keep in position - for the price, we have stayed in better suites. What we didn’t realize was on check out, an additional £30 per night was added on to the bill for service charge for the room. Again, we didn’t want to complain or make a fuss and spoil a nice weekend - so we paid without fuss despite the fact that we weren’t happy with it as this was not made transparent to us when booking and we didn’t really see the value of paying a service charge when the service we received wasn’t up to par. (Water wasn’t left and we had to call for water, biscuits were not refilled on a daily basis and other little niggles - again not worth making a fuss). The spa was lovely, but people left their towels on the beds, so no one could use those beds for over 2 hours as no staff was there to monitor it. On one day the steam room wasn’t working either. What has prompted me to write this 1 star review is that on our return we noticed that The Ned has charged us £110 for taking some of the complimentary toiletries from the bathroom. Firstly, we didn’t take any as our suitcases were full and we were traveling on somewhere else. However, if we had taken them why would they charge for them? Surely these toiletries would be single use and just be disposed of after a guest has left? Either the Ned is trying to swizz us out of more money, or these bottles are refilled after a guest has left, which if this is the case it’s quite frankly disgusting as you don’t know if a previous guest has tampered with them. These bottles are just left on the side - if they were dispenser bottles (and can’t be tampered with) then I understand refilling would be cost effective and more environmentally friendly. But these bottles are loose on the side. I will be ringing to clarify and remove the charge today, but people staying at your establishment need to know what you are actually doing with those toiletries that are in the rooms. Are they second hand and been used by other guests? Overall, this last unexpected charge has left me extremely dissatisfied. Our stay was good - mainly due to our days out in London, but I wouldn’t return to the Ned, I think for the price we paid we could get a much better experience elsewhere.…
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Date of stay: December 2021Trip type: Traveled with family
1 Helpful vote
Helpful
+1
My mum and I had booked a festive weekend at The Ned last year but it was cancelled due to covid. We were happy to make it this year! We have been to restaurants at The Ned multiple times but never stayed in the hotel. When we arrived we were disappointed to see no doorman as heavy doors and suitcases do not mix well. We then went to reception who told us our room wasn’t ready but they’d call us when it was, we only received a call at 3.30pm despite check in officially being 3pm. Staff were pleasant enough but nothing stand out. We had afternoon tea in Millie’s Lounge. The food was nice however the menu didn’t list what any of the sandwiches/cakes were and the waiter didn’t explain when he put it down. I got up to ask one of the staff if they could explain it to us but was interrogated whether I was a member of The Nero a hotel guest! The new rules and constantly having to justify why you are allowed in the building is quite annoying and very pretentious. If they want to be members only then be a members club, if you want to take the money of hotel guests too then at least treat them nicely. We then visited the spa which was great. The staff were all very welcoming and the pool facilities were lovely. We did have trouble in the changing rooms though as 4 lockers had locks that didn’t work, I also am taking no risks as my friend had her belongings stolen at Soho House recently. It was also very hard to find where the robes and slippers were. We both had massages which were really lovely. Our room was really nice once we got in it, the beds were super comfy and the decor was nice. In the evening we went to The Parlour which was a lovely jazz bar. The jazz band were brilliant and should play all night as we found the singer and comedian not that great. We had chicken and prawn skewers to start which weren’t the best however the lamb and ricotta gnudi main meals were delicious. We then had a few drinks on the ground floor and enjoyed the band who were great, the Christmas decorations were also lovely. In the morning we had breakfast in the Electric Diner which I would definitely recommend! The food was great and staff were friendly. The most frustrating part of our stay comes after we left! I mistakenly left something in the room but rang the hotel 30 minutes after we checked out so they could get it before the new people checked in. They said they’d look into this and call me back. I hadn’t heard anything after a few hours so called again and was told the same thing. I then emailed but still nothing. I rang again in the evening and spoke to Shonique who needs some customer service training as she was very rude. I explained nobody had called me and she said it had to be done over email, I told her I’d already emailed and she eventually told me my item had been binned. This was pretty shocking and frustrating as I see no reason why the item couldn’t have been retrieved when I rang up the first time, also when we someone ever going to call me and tell me it wasn’t found. There was no apology or friendliness at all.…
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Date of stay: December 2021Trip type: Traveled with family
Helpful
very busy, and noisey with constant live music, but staff very helpful, clean bright room and ensuite, breakfast in the room, arrived on time, hot food, and tasty. Great meal in the restaurant, and value for money
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Date of stay: December 2021
Location
Service
Sleep Quality
1 Helpful vote
Helpful
We stayed at the Ned last year, Absolutely amazing room. Everything you could possibly want and even somethings you did not know you wanted. For example, a large bathtub at the foot of the bed. The problem with the Ned is that it appears to be trying to do two things at once. First, be a 5 star hotel and everything you would expect to be associated with it. Second, a private members club. The two things do not mix well. You spend £300 plus pounds for a room and then are told that most things that make the place attractive are only available to club members. This more than off putting. When we stayed last year, I was able to ask staff to allow us nonmembers to use the roof top facilities, but you had to ask and get permission. If you are booking a hotel room in the Ned you need to very carefully read the fine print to see what you can and cannot use. I am giving the Ned a very good rating because of the room and helpful staff, but my rating probably should be lower given what I have said above.…
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Date of stay: January 2021
Location
Service
Sleep Quality
1 Helpful vote
Helpful
We recently got married at the Ned, and it was amazing. Marteen and Bianca arranged and managed a perfect wedding day. From our 1st meeting with them, through to the big-day, their attention to detail, professionalism and communication was excellent. We had both our wedding ceremony and reception at the Ned. The day ran smoothly, with no hiccups. Our guests commented how amazing the food was, and that no glass was ever left empty, the waitering team were continually topping up everyone's drinks, day and night. The suites available both pre and during our wedding were amazing too. From the day we arrived, our room had multiple thoughtful touches, including champagne in the bridal suite, whisky in the grooms suite, and more champagne on the night of our wedding. In short, we were made to feel really special throughout the wedding weekend. Arranging a wedding during a global pandemic is stressful, but the Ned team were amazing. Everything was continually being cleaned, the staff all wore masks, and all of our guests were made to feel safe, yet still have fun. If you're looking for an elegant, sophisticated London wedding, then the Ned is the place to go. Whilst the Ned is a high-end establishment, they were exceptionally children friendly too. The staff really cared about making our wedding special for everyone, regardless of age! Marteen, Bianca and all the team, thank you for hosting such a perfect wedding day and weekend. We will be back!!…
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Date of stay: December 2021
Value
Location
Service
Helpful
PRICE RANGE
$305 - $742 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonCity of London
NUMBER OF ROOMS
252
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Claim Your Listing Frequently Asked Questions about The Ned
Which popular attractions are close to The Ned?
Nearby attractions include Augmented Reality Outdoor Experience (0.3 miles), Guildhall Art Gallery (0.2 miles), and London Mithraeum (0.09 miles).
What are some of the property amenities at The Ned?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The Ned?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ned?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to The Ned?
Conveniently located restaurants include MBER, Rucoletta, and Hispania London.
Are there opportunities to exercise at The Ned?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Ned located near the city center?
Yes, it is 0.5 miles away from the center of London.
Are any cleaning services offered at The Ned?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ned offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ned?
Many travelers enjoy visiting Churchill War Rooms (1.9 miles), Tower of London (0.7 miles), and Houses of Parliament (1.8 miles).
Is The Ned accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.