We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western The Boltons London Kensington

Traveler (288)
360
Panoramas (6)
Room & Suite (356)

About

#566 of 1,118 hotels in London
Location
Cleanliness
Service
Value
Combining Victorian charm with Modern Luxury The 4* Best Western The Bolton's Kensington is a modern oasis of peace in the conservation area of the Royal Borough of Kensington and Chelsea. Fully Refurbished in 2012 to incorporate modern simplicity and functionality with Victorian charm Best Western The Bolton's Hotel London Kensington with 56 fully Air conditioned en suite bedrooms, complimentary High Speed WIFI throughout, a welcoming Restaurant serving a decadent breakfast is the place for the discerning traveller looking for great value for money. Ideally located just around the corner from Earls Court underground station, within easy reach of some of London's most prestigious shopping areas such as High Street Kensington and Knightsbridge to the many attractions of London such as the Natural History and the Science museum just off our door step making the Best Western The Bolton's Hotel London Kensington the ideal location for your visit to London. Book directly with us and start your day with a great English breakfast on the house.
Read more
Property amenities
Free High Speed Internet (WiFi)
Breakfast Available
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood

Location

Full view
100Great for walkers
Grade: 100 out of 100
82Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
1,217Reviews
17Q+A
100Room tips
Traveler rating
  • 369
  • 503
  • 224
  • 81
  • 40
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Having stayed in this street on a previous visit to London we decided to stay at Boltons Best Western for it's proximity to the Underground, local eateries and it's walking distance to Kensington. On arrival we were given an extraordinarily warm welcome by Ieva on reception and
Read more
This time, I stopped over London on the way from Seoul to Washington DC. Because Hotel is close to Earl's Court Station on Piccadely Line, it is convenient to go sightseeing downtown London, stay one night in Hotel, and fly from Heathrow Airport next day.
Read more
Review collected in partnership with this hotel
Response from BWTheBoltonsLondon, Front Office Manager at Best Western The Boltons London Kensington
Responded 1 week ago
Dear Daydream39677010809, Thank you for taking time to leave us a feedback. It is a great tool for us to learn from our mistakes and improve our service. I am very pleased to know that we have met your expectations and you have enjoyed our hotel and location while having a short stop in London. It is very important for us to know that our provided service and accommodation make unforgettable memory for our guests. Once again I would like to thank you for your feedback. If you are planning to come back to London any time in a future, we hope that we will be able to welcome you back. Kind regards Ieva Birstonaite Front office manager Best Western the Boltons hotel
Read more
So it'd be excellent except were were slightly "stuffed about" with night 1 of 2.... however we were put up in another property for night 1 and couldn't do enough to assist. Night 2 was superior is all senses staff GREAT, room HUGE, shower GREAT
Read more
Review collected in partnership with this hotel
Response from BWTheBoltonsLondon, Front Office Manager at Best Western The Boltons London Kensington
Responded 1 week ago
Dear AccomWatcher, Thank you for taking time to leave us a feedback. It is a great tool for us to learn from our mistakes and improve our service. First of all I would like to apologise for the inconvenience with your stay and being accommodated in a different property for the first night, but I am happy that this did not made a bad impression on us or our sister hotel. No matter of the issues experienced I am happy to know that we have met your expectations. Once again I would like to thank you for your feedback. If you are planning to come back to London any time in a future, we hope that we will be able to welcome you back. Kind regards Ieva Birstonaite Front office manager Best Western the Boltons hotel
Read more
Excellent reception staff, friendly and efficient. Room very small. They've done what so many London hotels do and tried to cram in far too much in too small a space. Breakfast room even more cramped. Good breakfast and great bed. Good position but too many compromises on
Read more
Response from BWTheBoltonsLondon, Front Office Manager at Best Western The Boltons London Kensington
Responded 1 week ago
Dear Nick S, Thank you for taking time to leave us a feedback. It is a great tool for us to learn from our mistakes and improve our service. I am very pleased to know that our provided customer service met your expectations. I have noted your comment about the room being small and cramped. Since our hotel is located in an old Victorian style building, all of our rooms are different sizes and layouts, if you feel that room does not meet your expectations, please do not hesitate to let our front office team know as we would be more than happy to look for different solutions for you, as our aim is to make sure you always feel welcome and comfortable at all times. Once again I would like to thank you for your feedback. If you are planning to come back to London any time in a future you will decide to give us a second chance and we hope that we will be able to welcome you back. Kind regards Ieva Birstonaite Front office manager Best Western the Boltons hotel
Read more
The location is good, near the underground station Earls court with the good connection all around the city. The staff was polite. Room was small but clean, without minibar. Wifi conection was excellent.
Read more
Response from BWTheBoltonsLondon, Front Office Manager at Best Western The Boltons London Kensington
Responded 1 week ago
Dear hrvojer243, Thank you for taking time to leave us a feedback. It is a great tool for us to learn from our mistakes and improve our service. I am very please to know that our provided customer service and amenities met your expectations and you enjoyed your stay with us while having a short break in London Once again I would like to thank you for your feedback. If you are planning to come back to London any time in a future, we hope that we will be able to welcome you back. Kind regards Ieva Birstonaite Front office manager Best Western the Boltons hotel
Read more
Previous
PRICE RANGE
$114 - $288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western the boltons hotel londonbest western londonlondon best western
FORMERLY KNOWN AS
Best Western Boltons Hotel London Kensington
LOCATION
United KingdomEnglandLondonEarls Court
NUMBER OF ROOMS
56
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing