I recently stayed at the Nobu hotel for 2 nights. Where I proposed to my partner, this was all planned beforehand with Cristina, the Guest Experience Manager. The whole experience was amazing on such a special occasion, we couldn’t have asked for more. The staff are very friendly and welcoming, nothing is too much to ask. The hotel is a work of art. I would like to say a big thank you to Cristina and all the staff for making a special weekend even more memorable!
I had the pleasure of staying in this hotel and meeting Lino who is one of the managers of the hotel. He was incredibly warm, kind, and truly wanted to make sure I had a wonderful stay. During the stay, I had two issues with my room and Lino went above and beyond to not only rectify the issues but to make sure my stay thereafter was satisfactory. I asked for some recommendations and he did his best to make sure he recommended not only amazing spots but also made sure to personalize them for me. I cannot say enough good things about Lino and how he made my experience memorable. I travel a lot and I know who is and who is not a good manager (I just choose to only call attention to exceptional experiences). If you want to experience a modern hotel, in a great location and with a manager who does an outstanding job look no further than Nobu Shoreditch.…
Tariq was warm, welcoming, friendly and even accomodated my unexpected early arrival on the day of check in. He arranged the check in process to be so simple and provided help with my bags to get them to the room. The room was stunning plus a wonderful bathroom. Everything was clean, modern and very stylish. I booked the 'Taste of Nobu' and wow, what a feast. So many exciting flavours plus we were lucky enough to meet Nobu San as he was visiting.
It was my first stay at Nobu. We flew in from the states to meet family for a weekend visit and Bronco game. From arrival to check out our stay was wonderful. The property is gorgeous and the location is just as great. Close to the underground, great coffee and restaurants nearby, as well as shopping. The hotel staff is exceptional! Very welcoming and professional! Room was comfortable and quiet. Great amenities. Lino and Joletta went above and beyond.....Thank you! We look forward to future stays at Nobu!
Fantastic 4 day stay. We cannot fault the room and service throughout. Extremely comfortable bed and superb size TV . Daily room cleaning and fresh towels, soap/ shampoo plus replacement drinks whenever required. Nothing was too much trouble. The Manager Tariq was very accommodating - welcomed us on arrival and there to say goodbye when we left. I would highly recommend the hotel and in fact have already.done so to friends. Easy public transport tube/ bus as well to the city
On monday the 8th of November my wife and I came for a visit to your Hotel wich was a fantastic experience. All the staff were very friendly and helpful,Laruen very kindly showed us around the Hotel,then we had coffe in the Cafe. The pastries were lovely,as were the two members of staff who served us. When we said goodbye Laruen presented my wife with a Nobu Candle and she was very touched by this kind thought. Many thanks again for making our vist to Nobu so memorable. Cath and Joe.
Accommodating friendly staff but slightly disappointing hotel premises. The hotel was quite difficult to find, we were driving into London as we were with our you g daughter. We parked at the NCP car park locally which was approx a ten min drive from the hotel and cost £54 for two days. Upon arrival the staff were very helpful and friendly. They gave my daughter a teddy bear and accelerated the room availability for us. The staff throughout our two night stay were extremely helpful. The room itself was quite small and I would say some of the design features were not as premium as I’d have expected. Breakfast was disappointing as it offered barely any choice. Any poached eggs, cooked meats etc were an additional cost.
I spent four nights at Nobu Shoreditch, expecting this would be an exceptional experience for an event our company was staging. It was highly average and inferior value for money. The food was the biggest letdown. Nobu should be excellent on this front. It was very expensive and bland. The breakfast was appalling. It cost us £27 per head, and the only protein available was scrambled eggs, and it was the same each morning. The coffee (which should be a staple of this type of place) was bitter and weak. They seemed to be incredulous at requests for decaff and variants with oak milk etc. The limited breakfast was also very unhealthy and seemed like something from a Hilton in the 1990s. Perhaps they are trying to recoup Covid costs? The bento boxes lunch was OK, but they served the same food as a Buffett for lunch the next day. The prevalent use of cod became a joke amongst the delegates. The rooms were adequate, but no instructions on how to use anything, which, again, all the participants commented on as there were quirks in the window blinds and heating controls etc. Worse of all was the reluctant service from many staff who seemed resentful of the guests. I can only put this down to poor leadership. When staff resent what they are doing, it's because they are poor hires or badly treated by their managers. We won't be using Nobu again for our corporate bookings. Lazy managers trading on a name. …
I visited the hotel to celebrate my 30th birthday and right from the start there were frustrating issues. As we were coming to celebrate, we booked the Nobu Omakase experience which includes a 6 course dinner, breakfast and a stay. Prior to checking in I rang the hotel on 2 occasions to confirm if I needed to book dinner in advance (given that this was part of the booked experience) and was told on both occasions that the hotel has arranged this. I also asked if I could have visibility of the dinner menu in advance as we both don’t eat beef for religious reasons but was told that wouldn’t be an issue. As such, upon arrival I confirmed if our dinner reservation was booked and as expected nothing was booked, which is ridiculous given the experience we booked. Thankfully after a back and forth and a lot of chasing on our part the restaurant was able to accommodate us. Upon arrival to dinner the gentleman serving us, asked us if we had any dietary requirements to which we informed him that we didn’t eat beef for religious reasons so would appreciate if that could be accommodated. His response was short, rude and disrespectful. Instead of being accommodating he gave us a lecture as to the origin of the tasting menu and how elements could not be changed. We flagged again that this was for religious reasons, (which we noted in advance) which he finally understood and noted to the chefs. We were so taken aback by his response, that is really set a sour tone for the rest of the evening. The breakfast offering is also extreme underwhelming and not worth what you pay for it. You are required to pay for the options with substance which is ridiculous given the standard of the hotel and the fact we booked an offer associated with food! Upon reflection, the hotel is stunning but the mixed communications from staff and rudeness we experienced at dinner really clouded my birthday celebrations.…
I'm so pleased I chose Nobu Hotel London Shoreditch to propose to my now fiancé! Tariq (Director of Rooms), thank you very much for all your help, every element looked great and the service throughout the hotel was impeccable – we’ll never forget that night! Beautifully laid out rose petals, balloons and champagne on ice - it really did have the wow factor. The suite upgrade was a lovely touch from the hotel. The tasting menu was superb and we believe we had the best seats in the house. We’ll definitely be back for anniversaries I’m sure. Thank you once again Nobu Shoreditch team!