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Good Hotel London

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Western Gateway Royal Victoria Dock, London E16 1FA England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (685)
Room & Suite (121)
Dining (47)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 05/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Good Hotel London
Updated 05/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#463 of 1,187 hotels in London
Location
Cleanliness
Service
Value
Imagine a re-designed floating platform, pure industrial design, unique waterfront location, living room and rooftop terrace - all with a view every Londoner would love to wake up with. The location is unique. On the water and around the corner from London City airport (LCY) with direct travel links to Central London by DLR and Tube. The Excel and Crystal are neighbours and the O2 arena is just a 10-minutes cable-car ride away. The design can be described as a pure industrial style - combining Dutch design classics with cherry-picked items and custom made pieces. The living room is where good food and drinks are served. Open all day, every day. It's a place where you kick off your shoes, put your feet up, enjoy an espresso, meet with friends, or get some work done at one of the communal tables. The rooftop is an oasis of green and open space, boasting a terrace and bar overlooking London, Canary Wharf and the river Thames. The rooms range from a cosy 13 sqm to a spacious 30 sqm. Amenities include en-suite bathrooms with shower, in-room safe, coffee/tea, workspace and free WiFi. River views are optional in the Standard and come per default in the Deluxe and Corner. The amenities are free WiFi (yes, everywhere), 24-hour front desk, concierge services, bike rental and free iPads for guests' use. Good Hotel connects you with the destination, offers a premium hotel experience and the opportunity to do something back for the local community while travelling.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Meeting rooms
Rooftop terrace
Baggage storage
24-hour check-in
Wifi
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Rooftop bar
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Private bathrooms
Coffee / tea maker
Walk-in shower
Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
River View
Languages Spoken
English, French, Spanish, Italian and 1 more

Location

Full view
85Good for walkers
Grade: 85 out of 100
34Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
1883Reviews36Q+A100Room tips
Traveler rating
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  • 89
Time of year
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Popular mentions
SuzieQ wrote a review Yesterday
50 contributions3 helpful votes
Enjoyed ice coffee and beer at Good Hotel cafe, friendly staff service :) Also recharged my phone while having a cuppa and relax after walking around ExCel Exhibition (gaming events) and River Thames. Good Hotel cafe - Best place for drinks, snacks - love the decor throughout hotel with spaces for work/social to meet up with friends before lunch or dinner. Have not seen the rooms since we only came for coffee drinks but the reception (check-in) was busy with people arriving during weekend Sat.
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Date of stay: October 2021
Service
Room Tip: Good floating hotel with cosy rooms. Best views River Thames/Greenwich Emirate cable cars. Hotel...
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AndySinclair wrote a review Oct 14
bournemouth15 contributions2 helpful votes
+1
Great location for visiting the O2. Cool, quirky decor. Super friendly & helpful staff. great breakfast & highly recommended cocktails plus they offer “happy hours” We look forward to our next visit!!
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Date of stay: October 2021Trip type: Traveled with friends
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Response from Hotel Manager, Guest Services / Front Office at Good Hotel London
Responded 2 days ago
Thank you so much for this amazing review, Andy! We appreciate you visiting us and look forward to welcoming you back. We’re constantly updating the menus and adding live events to the calendar, so there’s always something new to experience and enjoy alongside your Favorite GOOD cocktail!! Best wishes, Good Hotel London team #SleepGoodDoGood
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Coastal32644560360 wrote a review Oct 11
Gloucester, United Kingdom2 contributions
Well…… this hotel has a lovely location, cable car is a nice experience, walking along the river is also lovely. The hotel is overpriced and this is even with a Wowcher. The decor as you enter leads you to believe that your room is going to be well equipped, comfortable and of a four star standard. Unfortunately it is not. Firstly the room is very small, the bathroom situation is bizarre, there is a glass frosted door which serves two purposes, close for use of the toilet and then swing round further for the shower door. Ok well, that’s all fine but there is no privacy it is a glass door with gaps all round the side of it. There may as well be no door there. Strange. The bed is comfortable only two pillows though. The kettle has to be put on the floor to boil as there are plug sockets near it, pretty sure that’s a hazard. There are very few sockets and you have to hunt for the ones that are there. There is no TV, shame as after a night out you can relax with a bit of tv or lounge in the morning in bed. You can hear the people in the rooms next to you, mostly them attempting to flush there toilets!! The reception staff are rude, some pleasant enough but mostly rude, our room wasn’t ready for 3 and we had to wait, we was left waiting for a long period and we had to ask reception again! Air con was not working 3 times went to reception before it was fixed. Met an interesting young lady on reception who was unhelpful and rude when I asked her about a room change due to the trouble we had experienced. They do seem overworked but also like they just don’t care. We had a light breakfast, this was pretty good. We had stayed in a travel lodge for two nights before, I would have rather stayed there a further night, rooms are better equipped, bigger and staff are more polite. A disappointing stay which is a shame as this hotel has a lot of potential.
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Hotel Manager, Guest Services / Front Office at Good Hotel London
Responded 3 days ago
Dear Coastal32644560360, Thank you for your feedback.  I am very disappointed to read your comments and I sincerely apologise for your experience. This is not at all our intention. I appreciate the feedback and have shared with our team and we will continue to work on our customer service skills. I would like to personally welcome you back in the future. My email address is listed below. If you would contact me anytime you wish to return, I will handle your reservation personally management.london@goodhotel.co My very best wishes, Good Hotel London team #SleepGoodDoGood
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Eleni W wrote a review Oct 10
6 contributions
Great Kerb appeal cool bar, reception & delicious breakfast We loved sitting watching the cold water swimmers & zip line surfing and walking around the dock Rooms small but for the time we spent in them they did the job Would definitely stay again
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Response from Hotel Manager, Guest Services / Front Office at Good Hotel London
Responded 2 days ago
Thank you for your comments , We really appreciate your feedback as it helps us to keep improving. We apologise that you thought our rooms were smaller than expected. I have shared your comment with our digital team to review. We hope to welcome you back to the hotel really soon.  Best wishes, Good Hotel London team #SleepGoodDoGood
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HelloJodio wrote a review Oct 10
3 contributions
Really convenient hotel for attending events at the O2 arena. It’s right next to the emirates cable car to take you over the Thames and it’s also right next to the DLR to get you around London. The rooms are still spacious even though they are small and the beds are incredibly comfortable. The shower was great as well, really powerful and easy to use.
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Hotel Manager, Guest Services / Front Office at Good Hotel London
Responded 6 days ago
Hi HelloJodio, Thank you so much for such a fab review! I am over the moon you enjoyed staying with us. I really appreciate your feedback as it helps us to keep improving. We hope to welcome you back very soon. My very best wishes, Good Hotel London team #SleepGoodDoGood
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PRICE RANGE
$85 - $316 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonEast End / East London
NUMBER OF ROOMS
148
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Frequently Asked Questions about Good Hotel London
Which popular attractions are close to Good Hotel London?
Nearby attractions include The Crystal (0.1 miles), Royal Victoria Dock and Bridge (0.3 miles), and La Barrique Wine Cafe (0.2 miles).
What are some of the property amenities at Good Hotel London?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Good Hotel London?
Top room amenities include air conditioning, a desk, and a view of a nearby landmark.
What food & drink options are available at Good Hotel London?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Good Hotel London?
Conveniently located restaurants include La Barrique Wine Bar & Pizzeria, Tapa Tapa, and Zero Sette Restaurant.
Does Good Hotel London offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Good Hotel London?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to Good Hotel London?
Many travelers enjoy visiting Tower of London (4.1 miles), Old Royal Naval College (2.0 miles), and HMS Belfast (4.3 miles).
Does Good Hotel London have any great views?
Yes, guests often enjoy the harbor view available here.
Is Good Hotel London accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.