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Good Hotel London

Royal Victoria Dock Western Gateway, London E16 1FA England
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Traveler (774)
Room & Suite (99)
Dining (70)
What is Travelers’ Choice?
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About

#336 of 1,207 hotels in London
Location
4.4
Cleanliness
4.4
Service
4.4
Value
4.1
Travelers' Choice
Imagine a re-designed floating platform, pure industrial design, unique waterfront location, living room and rooftop terrace - all with a view every Londoner would love to wake up with. The location is unique. On the water and around the corner from London City airport (LCY) with direct travel links to Central London by DLR and Tube. The Excel and Crystal are neighbours and the O2 arena is just a 10-minutes cable-car ride away. The design can be described as a pure industrial style - combining Dutch design classics with cherry-picked items and custom made pieces. The Living Room is where good food and drinks are served. Open all day, every day. It's a place where you kick off your shoes, put your feet up, enjoy an espresso, meet with friends, or get some work done at one of the communal tables. The rooftop is an oasis of green and open space, boasting a terrace and bar overlooking London, Canary Wharf and the river Thames. The rooms range from a cosy 13 sqm to a spacious 30 sqm. Amenities include en-suite bathrooms with shower, in-room safe, coffee/tea, workspace and free WiFi. River views come per default in the Good Room with water view and Best Room The amenities are free WiFi (yes, everywhere), 24-hour front desk, concierge services, bike rental and free iPads for guests' use. Good Hotel connects you with the destination, offers a premium hotel experience and the opportunity to do something back for the local community while travelling.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Meeting rooms
Rooftop terrace
Baggage storage
24-hour check-in
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Rooftop bar
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Private bathrooms
Coffee / tea maker
Walk-in shower
Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
River View
Languages Spoken
English, French, Spanish, Italian and 1 more

Location

79Somewhat walkable
Grade: 79 out of 100
30Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
2225Reviews41Q+A100Room tips
Traveler rating
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  • 119
  • 100
Time of year
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  • English
Popular mentions
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Most Recent
davidandlinda366 wrote a review Jun 7
Gillingham, United Kingdom3 contributions2 helpful votes
We were looking for a relatively cheap (for London!) place to stay for our weekend trip and found it here! Close to a DLR station (Royal Victoria),so fairly easy to get into central London. The room was small but excellently designed. Staff very friendly and helpful, and we love the charitable ethos behind the company. A couple more power points and an upgrade to the sound insulation would be beneficial, but these did not spoil our stay. Happy to recommend.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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danielabriola wrote a review Jun 6
1 contribution
very small room (with a very small bathroom), but with a beautifull view over the river, and clean and silent. Near Excel and DLR, so quite convenient, and along the riverside, with some restaurants near. The breakfast could be improved a little, but it is anyway ok. Personnel really kind
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mikebromfield wrote a review Jun 6
Southend-on-Sea, United Kingdom38 contributions11 helpful votes
What a wonderful place to stay - a social business with all profits going into educational projects in Guatemala and other countries. The quality of the breakfast was fantastic (note it is a 7am start time - a little later than other hotels in the area that start at 6:30am). The staff were all incredibly helpful and friendly, the whole place was spotless and had a brilliant atmosphere. The room was clean, a bit on the small side, but wonderful waterside views of the docks. Would stay again! Ideal for anyone working or going to ExCeL London.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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helen p wrote a review Jun 6
2 contributions1 helpful vote
We came for a weekend short break in London. Good location and very comfortable bed but room small and basic. Breakfast was not great - food rather dried out. I think it is unlikely that we will stay at this hotel again.
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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matildamejstedt wrote a review Jun 4
1 contribution
It was clean and good service! Very good. The rooms was small but everything you need. The beds was very comfy and the best thing is that the profit they make goes back to them who really needs it! So nice thing!
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Guest Services / Front Office at Good Hotel London
Responded 3 days ago
Hello matildamejstedt, Thank you for taking the time to share your lovely feedback. We are thrilled that you enjoyed your stay. I very much hope to have you back with us soon and would love if you would contact me directly on tereza.kockova@goodhotel.co next time you are coming to stay so I may look after your stay personally and ensure it’s another great one. Tereza and The Good Crew #SleepGoodDoGood
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fran1997875 wrote a review Jun 4
1 contribution
The hotel itself was lovely, great location. Few details may have been missed by housekeeping which was disappointing. But overall the stay was great, beautiful views, lovely staff and close to public transport and shops.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Guest Services / Front Office at Good Hotel London
Responded 3 days ago
Hello fran1997875, Thank you for your recent stay at Good Hotel London and for taking the time to pay forward your feedback. I was pleased to read that you enjoyed the overall stay. However please accept our sincere apologies for our attention to detail left something to be desired on this occasion. Rest assured that we will be addressing your comments with our housekeeping team. I truly hope that this inconvenience will not prevent you from returning to us in the future. I would love if you would contact me directly on tereza.kockova@goodhotel.co next time you are coming to stay so I may look after your stay personally and ensure everything is perfect for you. Tereza and The Good Crew #SleepGoodDoGood
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
eliiiiiiiiiiiiiiiii7 wrote a review Jun 3
Birmingham, United Kingdom1 contribution
The staff were lovely, location is great, and the room was small but tidy and cosy! We made use of the bar where the staff were talented at making cocktails , and the folks at reception were happy to help with our queries and resolved a noise complaint quickly and professionally. Thank you to all the staff, I can’t imagine how difficult that kind of job can be to do with such friendliness and patience throughout
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Brandon M wrote a review Jun 2
3 contributions
This is a really good hotel to stay at. Convenient location if you’re heading to the Excel Centre. Plus, the staff were all great & were available to help whenever you needed them. 🙂 We would definitely stay again!
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jam R wrote a review Jun 2
1 contribution
Room was so small, can't even fit two persons easily. The food was great, staff were really friendly and efficient service from Nas. However, There was a big hole in the Carpet and needs to be fixed. I would not stay again.
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Guest Services / Front Office at Good Hotel London
Responded 3 days ago
Hello 827jamr, Thank you for your recent stay at Good Hotel London and for taking the time to share your feedback. We appreciate both the good and the not-so-good comments as it is the best way to learn where we can improve. I'm sorry the size of the room didn't meet your expectations. Our rooms sit at 13 sq meters, which is on the smaller end of the spectrum. We do have larger accommodation available called the Corner Waterview rooms and they offer double the space of our standard rooms. I highly recommend considering these rooms for your future visits, as they offer a fantastic view along with ample space to relax and unwind. I was pleased to read that you enjoyed dining with us and Naz looked after you well and made you feel welcome. He is certainly one of our stars and was over the moon to receive your nice feedback. With regards to damaged carpet I would like to assure you it is not reflective of our usual standards, and we are taking immediate steps to rectify this. I’m very sorry to read that your time spent with us left such a bitter aftertaste, leading to you not wanting to return to Good Hotel and I would appreciate if you could contact me directly on tereza.kockova@goodhotel.co to discuss this further. Tereza and The Good Crew #SleepGoodDoGood
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joanna G wrote a review May 2023
Coedpoeth, United Kingdom10 contributions4 helpful votes
Everything about the trip was great. The staff, location and accommodation was lovely. We had a larger corner room which was fantastic although expensive but I hear the standard rooms are very small. Beautiful view of the dockland and the cable cars Would definitely go again
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$111 - $241 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonEast End / East London
NUMBER OF ROOMS
148
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GOOD HOTEL LONDON $92 ($̶1̶3̶1̶) - Updated 2023 Prices & Reviews - England

Frequently Asked Questions about Good Hotel London
Which popular attractions are close to Good Hotel London?
Nearby attractions include City Hall (0.1 miles), Royal Victoria Dock and Bridge (0.3 miles), and La Barrique Wine Cafe (0.2 miles).
What are some of the property amenities at Good Hotel London?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Good Hotel London?
Top room amenities include air conditioning, a desk, and a view of a nearby landmark.
What food & drink options are available at Good Hotel London?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Good Hotel London?
Conveniently located restaurants include Tapa Tapa, Heroica Lounge, and La Barrique Wine Bar & Pizzeria.
Does Good Hotel London offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Good Hotel London?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to Good Hotel London?
Many travelers enjoy visiting Tower of London (4.1 miles), HMS Belfast (4.3 miles), and Old Operating Theatre Museum and Herb Garret (4.6 miles).
Does Good Hotel London have any great views?
Yes, guests often enjoy the harbor view available here.
Is Good Hotel London accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.