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Shaftesbury Metropolis London Hyde Park

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1,200 Reviews from our TripAdvisor Community

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Showing 1,052: English reviews
Milton Keynes, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed today NEW

We stayed here for my husbands birthday which was a lovely hotel and would recommend to people if there was ever staying in London the staff was friendly and would do anything for you the hotel was clean and smelt so fresh, I contacted the hotel and asked for a upgrade and was given a upgrade on the room and... More 

Helpful?
Thank charlybinfield
Cardiff
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here when visiting London for the weekend for festival in a day at Hyde park, it was close and had decent reviews. When we arrived we were checked in quickly and given directions to the room which was in the basement, we were a bit concerned at this but it turned out to be relatively quiet and quite... More 

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1 Thank TomBooze
1 review
5 of 5 stars Reviewed 2 days ago NEW

This lovely hotel is very close to Peddinghton train station and we loved the support of receptionist Francesco, Alexandre and Camilia, Next time we will keep to perefer this hotel Hasan from Turkey...

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Thank Hasan R
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Very nice hotel and a lovely staff .restaurant staff was very nice and the hotel rooms are very spotless clean .close to central London and near Paddington station so was easy to go for shopping and sight seeing.

Helpful?
Thank Flora B
Houston, Texas
Level Contributor
149 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed 1 week ago

The staff was friendly and the location near Paddington Station was very convenient but that is the end of my positive comments. The AC did not work (90 F high during the day in Sept) so we asked for another Club room. Our new room had a bathroom so small that I could barely turn around (and I am not... More 

Helpful?
Thank TravelFoodieTex

Travelers are raving about these London hotels

Dortmund, Germany
1 review
5 of 5 stars Reviewed 1 week ago

One does not know, what to expect under a 5 star hotel, but it was hard to see what was missing. Everything is simply geared to make guests feel comfortable and it was well achieved for me. Food was fine- rooms were tops. Who says you can not buy sleep, just bed. But it helps.

Helpful?
Thank mailynn2006
Southampton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

The efficiency of Shaftesbury metropolis London Hyde Park staff should not be doubted. Welcoming and helpful, my friends have really appreciated the staff’s friendly approach as in certain instances they have even gone out of their way Thank you and keep up the good work. Cheers.

Helpful?
Thank san111985
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Honestly, I used to stay at big hotels with famous names but since it was recommended to me by a friend of mine I switched to this small and bespoke hotel ( the Metropolis) located in the middle of London where everything is accessible; shops, restaurants, attraction hotspots, Hyde Park and buses, subway and rail stations (Paddington...) people here make... More 

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Thank eslam K
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great Hotel with great service! We had only requested for a nice room with a view as it was my wife's birthday special weekend. When we arrived at the hotel, we were told that we have been given one of the best Club rooms. Our room was nicely decorated beautifully with fresh flowers, chocolates, fresh fruits and bottle of wine.... More 

Helpful?
Thank raj s
West Horsham, null, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a great little bespoke hotel in the middle of London but feels like it is in a leafy suburbe. Lovely rooms we booked a club room it was a little small but perfect for a weekend break. Lots of local restaurants 10 min walk to Hyde Park and 5 to Paddington. The staff were lovely and friends would... More 

Helpful?
Thank Richard K
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Shaftesbury Metropolis London Hyde Park and for your honest review which is very much appreciated. We are indeed pleased to know that your stay was satisfactory in every aspect and was comfortable too. We are also delighted to know that you enjoyed our services. We look forward to welcome you... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry

Additional Information about Shaftesbury Metropolis London Hyde Park

Address: 78-84 Sussex Gardens, London W2 1UH, England (Formerly Royal Sussex Hotel)
Location: United Kingdom > England > London
Price Range: $132 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaftesbury Metropolis London Hyde Park 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Shaftesbury Metropolis London Hyde Park Hotel London
Shaftesbury Metropolis Hotel London
Shaftesbury Metropolis London Hyde Park England
Hotel Style:
#267 Luxury Hotel in London
#371 Romantic Hotel in London
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