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Shaftesbury Metropolis London Hyde Park

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1,197 Reviews from our TripAdvisor Community

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Showing 1,049: English reviews
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Very nice hotel and a lovely staff .restaurant staff was very nice and the hotel rooms are very spotless clean .close to central London and near Paddington station so was easy to go for shopping and sight seeing.

Helpful?
Thank Flora B
Houston, Texas
Level Contributor
149 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The staff was friendly and the location near Paddington Station was very convenient but that is the end of my positive comments. The AC did not work (90 F high during the day in Sept) so we asked for another Club room. Our new room had a bathroom so small that I could barely turn around (and I am not... More 

Helpful?
Thank TravelFoodieTex

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5 of 5 stars Reviewed 6 days ago NEW

One does not know, what to expect under a 5 star hotel, but it was hard to see what was missing. Everything is simply geared to make guests feel comfortable and it was well achieved for me. Food was fine- rooms were tops. Who says you can not buy sleep, just bed. But it helps.

Helpful?
Thank mailynn2006
Southampton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

The efficiency of Shaftesbury metropolis London Hyde Park staff should not be doubted. Welcoming and helpful, my friends have really appreciated the staff’s friendly approach as in certain instances they have even gone out of their way Thank you and keep up the good work. Cheers.

Helpful?
Thank san111985
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Honestly, I used to stay at big hotels with famous names but since it was recommended to me by a friend of mine I switched to this small and bespoke hotel ( the Metropolis) located in the middle of London where everything is accessible; shops, restaurants, attraction hotspots, Hyde Park and buses, subway and rail stations (Paddington...) people here make... More 

Helpful?
Thank eslam K
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great Hotel with great service! We had only requested for a nice room with a view as it was my wife's birthday special weekend. When we arrived at the hotel, we were told that we have been given one of the best Club rooms. Our room was nicely decorated beautifully with fresh flowers, chocolates, fresh fruits and bottle of wine.... More 

Helpful?
Thank raj s
West Horsham, null, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a great little bespoke hotel in the middle of London but feels like it is in a leafy suburbe. Lovely rooms we booked a club room it was a little small but perfect for a weekend break. Lots of local restaurants 10 min walk to Hyde Park and 5 to Paddington. The staff were lovely and friends would... More 

Helpful?
Thank Richard K
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Shaftesbury Metropolis London Hyde Park and for your honest review which is very much appreciated. We are indeed pleased to know that your stay was satisfactory in every aspect and was comfortable too. We are also delighted to know that you enjoyed our services. We look forward to welcome you... More 

Birmingham, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Spent a few days at the hotel with family on my first trip to London. The room was clean throughout and the staff friendly and helpful. Couldn't ask for anything else :) The location was good with easy access to rail, bus and attraction hotspots

Helpful?
Thank Martin F
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest, Thank you for the lovely review following your recent stay with us at Shaftesbury Metropolis London Hyde Park and for your honest review which is very much appreciated. Being located very close by Hyde Park and Three underground stations is very advantageous for our esteemed guests as they can travel with ease. I am glad that you enjoyed... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this hotel for one night only. Great location as the train station is only a 5 minute walk away... Edgware road is also a 5 minute walk away if you're up for shisha or a lebanese restaurant. Hotel staff are lovely, only issue would be the room size as it's far too small!!

Helpful?
Thank Azra273
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest, Thank you for your review regarding your recent stay with us here at the Shaftesbury Metropolis London Hyde Park. Your business is very important to us and we value your feedback. By telling us your feedback helps us to maintain our standard. Please write to me when your plan your trip to London, I will be more than... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly welcome, modernised room. Very comfortable.Good location a few minutes walk from several tube stations. Did not eat there, not even breakfast, so cannot comment on that. No shortage of restaurants in the vicinity.

Helpful?
Thank Mike C
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest, On behalf of the entire team here at the Shaftesbury Metropolis London Hyde Park, thank you ever so much for having shared this honest review! I am pleased to know that you received the value for you money and were also presented with the warm hospitality by the amicable staff. We will look forward to welcome you back... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry

Additional Information about Shaftesbury Metropolis London Hyde Park

Address: 78-84 Sussex Gardens, London W2 1UH, England (Formerly Royal Sussex Hotel)
Location: United Kingdom > England > London
Price Range: $133 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaftesbury Metropolis London Hyde Park 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Shaftesbury Metropolis London Hyde Park Hotel London
Shaftesbury Metropolis Hotel London
Shaftesbury Metropolis London Hyde Park England
Hotel Style:
#273 Luxury Hotel in London
#371 Romantic Hotel in London
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