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Shaftesbury Metropolis London Hyde Park

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1,173 Reviews from our TripAdvisor Community

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Showing 1,028: English reviews
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

My wife and I have just returned from a 3 night stay, we're regulars here and always enjoy it. Location is great, a 5 min walk from Paddington underground or 7/8 min walk from Edgware Road station. Note that Paddington station is closed until mid August so it's better to alight at Edgware Road station for now. The staff is... More 

Helpful?
Thank Abdul K
kidderminster
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Staff are very polite, nothing is too much trouble..fantastic! Last year we asked directions and a map was immediately produced..This year we asked for a taxi and a member of staff stood by roadsidecand hailed us one !! Room a bit small for two but very clean and well furnished.definitely recommend . We will be back next year x

Helpful?
2 Thank FrankieKidderminster
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear FrankieKidderminster, Thank you so much for sharing such a beautiful review about your stay at the Shaftesbury Metropolis London Hyde Park. We are delighted to note that you found the team polite & helpful and our cleanliness standards impeccable. I have shared your feedback with the team and they are please to note your kind comments. We hope to... More 

Scotland
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

What can I say the Reception staff were superb the hotel was lovely the room wasccomfortable, immaculately clean and tidy. Staff could not do enough to help. We thoroughly enjoyed our stay and would have no hesitation in reccomending this hotel to anyone. It was also close enough to buses and underground and not so far from a lot of... More 

Helpful?
2 Thank Lloretjim
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Lloretjim, Thank you so much for taking the time to leave a wonderful feedback about your stay at the Shaftesbury Metropolis London Hyde Park. We are delighted to note that you had a great stay and we look forward to welcoming you back soon !! With Kind Regards, Pranav Bakshi House Manager More 

Chesterfield
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Staff, location, room - all very good! Can't go wrong with the price we paid. Breakfast - looks good too but didnt have it. My husband and I stayed here with our then 7 month old around mid May. We probably have had a good deal booking it online and when we checked in we got a free upgrade. Receptionists... More 

Helpful?
2 Thank Lesley P
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Lesley P, Thank you for taking the time to write such a wonderful review about your experience at the Shaftesbury Metropolis London Hyde Park. We are delighted to note that you had a great stay and we look forward to welcoming you back soon !! With Kind Regards, Pranav Bakshi House Manager More 

Morecambe, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I wrote a reviewl after being transferred to Sussex gardens on arrival at the Shaftesbury Hyde park, there were certain aspects of the transfer which I was unhappy about and waited all day on returning home for manageDerek is feeling Bertrand now he will be in tomorrow xx ment to contact me which they didn't. I was quite angry and... More 

Helpful?
Thank Eunice H
Israel
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the room is very clean . The stuff is very very kind , wellcoming helpfull and efficient . they responded to every request with a smile . they helped us a lot to find our way around . The are great ! ! The location is very good , it was very easy to get everywher we wanted - with... More 

Helpful?
2 Thank rosib100
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Rosib100, Thank you for taking the time to write a wonderful review about your experience at the Shaftesbury Metropolis London Hyde Park. It was a pleasure to have you stay with us and we look forward to welcoming you back soon !! With Kind Regards, Pranav Bakshi House Manager More 

Milan, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The place is London standard: small single rooms (as good as it gets, and it's good if you only have to sleep in it), quite clean (a little extra effort would certainly do good), kind staff. The real value is the location, minutes away from Hyde Park and Notting Hill, with buses from and to any direction in the same... More 

Helpful?
1 Thank Alessandro N
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Alessandro N, Thank you for taking the time to review the Shaftesbury Metropolis. It was a pleasure having you stay with us and we look forward to welcoming you back soon !! With Kind Regards, Pranav Bakshi House Manager More 

Preston, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked this hotel to accommodate a visit to Hyde park with friends to. On arriving at the hotel we were told that the hotel was overbooked and transferred to another hotel. This was obviously not pre arranged and we waited an hour in reception for the manager to arrange this. Absolutely disgusting. The hotel were were transferred to was... More 

Helpful?
5 Thank 23catherine

Travelers are raving about these London hotels

Northampton, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here last night with two friends. Initially there was a problem with the booking, but this was quickly sorted out to our satisfaction by a lovely Spanish lady. The rooms are small, but this is central London, so this is to be expected. That said, the beds and pillows were really comfy, the rooms were smart, immaculately clean,... More 

Helpful?
1 Thank PeggyandTerry
Gourav G, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest, Thank you for sharing an excellent review about your recent stay at the Shaftesbury Metropolis London Hyde Park! It’s been a pleasure to read your comments about the hotel and the staff. It’s a real motivation for the team. I am sorry to know that your overall perfect stay was blemished by the door issue but I certainly... More 

Portsmouth, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here in May for 2 nights, parking was right outside the hotel for £20 a night which we thought was quite reasonable, hotel staff were very friendly and the lobby areas are very modern and all spotlessly clean, our room was very small as was the bathroom but this didn't bother us as we were only ever in... More 

Helpful?
1 Thank Hjm_pjw
Gourav G, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest On behalf of the entire team here at the Shaftesbury Metropolis London Hyde Park, thank you ever so much for having shared this fabulous review! I am pleased to know that you received the value for you money and were also presented with the warm hospitality by the amicable staff. We will look forward to welcome you back... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry

Additional Information about Shaftesbury Metropolis London Hyde Park

Address: 78-84 Sussex Gardens, London W2 1UH, England (Formerly Royal Sussex Hotel)
Location: United Kingdom > England > London
Price Range: $127 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaftesbury Metropolis London Hyde Park 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Shaftesbury Metropolis London Hyde Park Hotel London
Shaftesbury Metropolis Hotel London
Shaftesbury Metropolis London Hyde Park England
Hotel Style:
#270 Luxury Hotel in London
#372 Romantic Hotel in London
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