Checked into Easyhotel on the 9th of March, however I was greeted by not a very friendly face and plastic covering the outdated carpet. A paper sign at reception stated that building works were taking place, yet they failed to disclose this on their website, nor update via email. I had stayed in this chain previously and knew what to expect in terms of room size, yet wasn’t expecting a prison cell! Upon entering the room, the floors were filthy, paint scuffs on the wall, discoloured skirting boards (turned blue) and majority of the plastic beam was hanging off the wall. I felt so uncomfortable in this room as despite the noise and uncleanness, the waft of weed was ever present. I quickly jumped on booking.com to find elsewhere as even though I was only there for a night, I could not bare the state of the room. Thankfully, I found a nice new travelodge which saved the day! After booking somewhere else, I headed up to reception and explained the issue. The gentleman stated that he could not issue a refund, and that the company would be in touch within the day (which obviously never happened). I completely understand this, yet no apology was given on the company’s behalf from him. I assume that they must receive complaints like this all of the time!!!…
Stayed in a 3 person room on level 2. The corridors where narrow and plastic was down on the floor. The room was small with no table, a plug didn’t work and lamp shade was missing. The bathrooms was tiny I couldn’t even put my hands on my hips in the shower without my elbows touching the sides. When I was stood at the tiny sink bason the back of my legs touched the toilet. The bathroom was tiny…. It smelled like weed at one point. All this I don’t mind as it is a budget hotel at around £90 for three people I could have managed. THE MAIN ISSUE was at around 8am there was a sander running or banging in the room above. It was as though the thin ceiling above had no carpet every foot step I could hear. I could hear tool being dropped on it there was no way any human could have slept through this! It wasn’t just one morning it was both I stayed for. The notice I saw in reception said there maybe DIY between 10-5 which would have been fine. But 8am is a joke.…
I got a room in the basement, and everything in the room was in bad condition. There was a niche in the wall, in which an old wooden shelf, painted partially with fainted blue color. A small hatch above the bed was used as a window, barely being able to open it. The walls were full of stains as this was a bloody scene, not mentioning the filthy bed covers. The walls of the room were made of a thinner material than paper, as you could hear e v e r y t h i n g outside(definitely not for light sleepers) The small corner(you can't call it a room) that was made for the shower, was merely able to accommodate an average person like me while standing in the shower, not talking even about sitting on the stinky bathroom. I felt like being a stock animal in a barn. You might think that if you pay cheap, you deserve to get the very least of an appropriate place to stay in, but guess what: in the same price I reserved me an apartment in Earl's Court the next day. Don't know if to call them a scam, but they really not deserve the name 'Hotel'.…
There is maintenance in the hotel which is an eye sore to start with, the room was the issue. Basement level, no window, fire alarm missing. Pubes and blood stains on the sheets and blankets. Room definitely hadn’t been cleaned properly. Banging all through the night, the shower head was faulty and was spitting out through all ends, the toilet is like a shoebox, so is the room. But the cleanliness was non existent. The man at reception was working when we arrived around half 4/5pm and was also there when we checked out at 6.30am… not sure how that’s legal, he was also asleep at reception.
Went for a trip to London so all we needed was a place to stay for the night, not the best room but for the price I paid it was okay. However the shower had only one temperature BOILING WATER. It scolded me. Both me and my boyfriend tried for ages to get it working, but when we went to go and find help there was no one there. So I paid all this money and I didn’t get to use the facilities, I’m not very happy
Location: Easy to find, possibly a 7 minute walk from Paddington station, based in a lovely area with classic London Oliver Twist style high rise houses Room: horrendous quote frankly; There is maintenance going on in the hotel, but starting from the top down. My room was in the basement, a room with no window which I booked Paint scuffs everywhere, walls and doors There was continuous loud banging and tapping ALL NIGHT (minds out of the gutters please) as if small maintenance was going on, as if it was trying to be done quietly? right outside my door at 2am.. After a few hours I opened to door to confront whenever was outside, turns out it was rain (this cannot be helped, of course!) however it was smashing down and dripping on a plastic corrugated roof in the hallway, not a great idea is it.. Floor was the awful sparkly lino you normally get in bathrooms of really cheap hotels, however this was all over the room No tables or sides to put anything on? I mean you get tables in prison..come on Shower curtain was hanging off Shower head was filthy also The only plug was half way up the wall therefore you have to have your phone free hanging from it, how’s that useful? Facilities: there was none, as I’ve stated there was no tables for a draw to contain a hairdryer etc, room, bed - that’s it! Literally and a tiny tv which you couldn’t move outwards to face the bed, Staff: The staff however (well the male who seemed the be front office worker in Hot Fuzz who checked me in earlier afternoon, greeted me when I returned late at night, and was still behind the desk when I checked out the next morning, he was top top notch! This guy on reception couldn’t have been more helpful! Well spoken and warming…
This hotel is located just down from Paddington train station and is right in the heart of everything. Its on a busy main road which can be nosey. From the outside it looks nice. When you step inside the hotel it looks budget. On this visit the hotel was under refurbishment. We had originally booked a room with no window but paid £20 extra for a window and got a room at the back. The view was of a yard. The room itself has a double bed, air con unit, a small TV and a tiny bathroom and towels. No kettle, no WiFi. On our bed we had 1 window each. Very uncomfortable I may add. We had a bad smell coming from our bathroom most of the time so kept the door shut. I do wish we had paid more for a better hotel. Checkin is at 15:00 and checkout is 10:00
Terrible! We asked for a small room so expectations were low, however, it’s the amenities that have the issues. Plug socket 3/4 the way up the wall so could not charge anything (no shelf) heating would not turn off so it was a sauna. The wall holder for the tv remote and the air con were both broken. The TV did not work. The bathroom, if you could call it that, portaloos are nicer, the tap on the sink said not drinking water, that’s probably because if you run the water for more that 10 seconds the stench of sewage is believable. The shower head dripped all night, the shower tap dripped all night and the tap on the sick was leaking! The drips are into a cheap plastic floor so really loud, even putting a towel there you ca. still hear if. That coupled with the thinnest walls ever made, meant you could hear every noise from every room, for example, someone’s zip on their suitcase. Overall the room was very tired and dated, with the sewage smell, I don’t think the rooms should even be let out and should be closed until all the problems are resolved!…
Don’t do it! Check in was smooth, that’s where the niceness ended. The room was overpowering with the smell of cleaning agents. The rooms are so small, you really couldn’t swing a cat in there. There is no carpet, it’s rough flooring you’d find in a Wetherspoons toilet! The decor is all chipped and worn away. The toilet didn’t flush, the handle just spun. There was no plug for the bathroom sink. Signs saying don’t drink the water, so take your own. We had a guest check in at 2am in the room next to us, purely for ‘fun times’. This kept us awake until just after 4am!! Sounds I’ll never forget! The only positive thing was the shower had hot water.
Lower your expectations and then lower them some more, you’ll probably still be disappointed though !! Good points, location and plenty of hot water. However the smell of methane coming from the shower drain was overpowering and kept me awake. Pillow was the smallest and thinnest I’ve ever seen and there’s no chance of getting another, I ended up using my damp towel to bulk it up. Think small room and it’s smaller. I know it’s only £60 but we certainly won’t be staying with easy hotel again. Oh and they warn you not to drink the water from the taps so take your own.
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