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Novotel London Paddington Hotel

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Sheldon Square 3 Kingdom Street, London W2 6BD England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (743)
Dining (83)
Room & Suite (74)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel London Paddington Hotel
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#343 of 1,174 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The stylish Novotel London Paddington is located in Central London, just a few minutes’ walk from Paddington Station. Take the tube to Oxford Street or King’s Cross St. Pancras in just 10 minutes; Piccadilly Circus in 13 minutes or Westfield Shopping Centre - the largest shopping centre in Europe – is only 10 minutes away. Little Venice, Hyde Park and Kensington Gardens are also just a short and pleasant walk away from the hotel. A 15-min journey away is Heathrow Airport, via the Heathrow Express. Our spacious, light and airy rooms at the Novotel Paddington Hotel all feature a 52” flat-screen TV, mini-bar, laptop safe, large windows, and free super-fast Wi-Fi access. Guests are also entitled to use Wellness Centre, with our pool, Sauna, Spa and Fitness Suite. Up to 2 children aged 0-16 can stay free with breakfast when sharing a room with adults. Gourmet Bar & Restaurant serves an international lunch and dinner menu, as well as plenty of options for families and children.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English
3022Reviews80Q+A100Room tips
Traveler rating
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Popular mentions
LemarJoe wrote a review Jul 19
London, United Kingdom5 contributions
Quick mention to compliment Matteo in the Gourmet Bar. He is an absolute asset to Novotel. I’m sure he will move quickly up the ladder within the industry. He was extremely attentive. Couldn’t appreciate the service enough. It’s a pleasure to see so much motivation from staff. I normally would eat outside the hotel but the food and service was fantastic I ate within every night. Matteo is one of the people who need to be recognised for their efforts and I hope this message gets to the right person. JL
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Date of stay: July 2021Trip type: Traveled on business
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Response from Sharon Thandi, General Manager at Novotel London Paddington Hotel
Responded 6 days ago
Dear Joe, Many thanks for your kind review - I am sure Matteo will be delighted to learn how much he has contributed to your experience at the Bar. Looking forward to welcoming you again soon, kind regards, Paulo Bernini - Operations Manager.
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civilmanager wrote a review Jul 11
Cardiff, United Kingdom30 contributions27 helpful votes
Returned to the Novotel after 19 months since our last visit due to COVID. A warm welcome from Murilo on reception. He explained about the COVID measures and ordering ordering supplies for the room, by phone or on the app. This seams standard in most hotels at the moment, and isn't a problem. Many of the staff are as pre-COVID, and so it still has the same friendly welcoming atmosphere, which is what makes the hotel not 'just another Novotel', but more like a family run hotel. We had our evening meal in the hotel. A good variety of dishes, reasonably priced. bar and restaurant are both table service at present. There is plenty of sanitiser too. Drinks pricing of course depends on what you order. Certainly premium lager is reasonably priced for a hotel in London. The pool and changing rooms were clean, but you have to book a time slot at the moment, to stop overcrowding. The location is good, especially if you are coming from the west of the UK. Only a short walk to Paddington Station. The Paddington Central area is nice for a walk. Plenty of choice for bars and eating. Little Venice and the canal are good for people watching.
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Date of stay: July 2021
Value
Cleanliness
Service
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Response from Sharon Thandi, General Manager at Novotel London Paddington Hotel
Responded 1 week ago
Dear civilmanager, Many thanks for your review - I am sure Murilo will be delighted to learn how much he has contributed to your stay & experience with us. May I also take the opportunity to thank you again for choosing us during these difficult times and we hope to welcoming you again very soon! Kind regards, Paulo Bernini- Operations Manager.
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smurfs76 wrote a review Jul 10
Northumberland National Park, United Kingdom57 contributions29 helpful votes
We stayed in this hotel for a few days during July, the hotel is easy accessible. The receptionist upon arrival was very welcoming and gave us our room keys. The room was clean but to get more supplies such as coffee, tea, toilet roll you had to order on the app, however I will say they were very quick bringing them to the room. We went out most days and you can access a bus to lots of places from a short walk from the hotel. The buses accept contact less and currently each journey was £1.55 with a daily cap of £4.90. Back to the hotel, I am unsure how this hotel for rated as a safe hotel. As staff , especially reception and a male manager and room service rarely wore a mask and that included time spent next to members of the public. However bar staff did follow the rules and did wear a mask. Drinks in the bar were expensive , be aware to make sure you want a single if ordering a spirit as they will automatically get you a double.. Staff never once approached members of the public and throughout the afternoon and evening of the 9th July not once were the public asked to wear a mask, this was over 50%of people in the bar and checking In. This also continued into the evening, staff chatted away to them and I am aware some are exempt. But how does a hotel get a safe rating when they don't follow current rules. The hotel is in a nice location but the rooms do become quite warm
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Date of stay: July 2021Trip type: Traveled with family
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Response from Sharon Thandi, General Manager at Novotel London Paddington Hotel
Responded 1 week ago
Dear smurfs76, Many thanks for your review and feedback. Throughout lockdown we did experience circumstances where some have declined to wear face covering inside the hotel premises and I can assure you that my team have dealt with these circumstances in accordance with the goverment guidelines currently in place. Kind regards, Paulo Bernini-Operations Manager.
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Sophie G wrote a review Jun 2021
Chichester, United Kingdom5 contributions18 helpful votes
Me and my partner stayed here this weekend for a relaxing weekend away, as soon as we entered we were greeted by a nice gentlemen who checked us in and couldn’t be more helpful! The bedroom was lovely and spacious, large tv, Bluetooth speaker, nice bathroom and the bed was super comfy and had a lovely nights sleep! We could not fault the place! We used the spa facilities and they were also lovely, you do have to book a place due to restrictions but that was fine! The only downside was the coffee machine at breakfast and no batteries for the tv remote control! But overall a very pleasant hotel.
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Sharon Thandi, General Manager at Novotel London Paddington Hotel
Responded 1 week ago
Dear sophgallagher1995, Many thanks for your review and feedback which will certainly be shared with my team. Looking forward to welcoming you and your family again soon! Kind regards, Paulo Bernini - Operations Manager.
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Zuzana wrote a review Jun 2021
2 contributions
An amazing stay from beginning to the end. Warm welcome at the reception, clean, quiet room, fresh and good breakfast in the morning, polite and professional staff everywhere around you, I couldn't wish more for a nice stay. Thank YOU ALL.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Sharon Thandi, General Manager at Novotel London Paddington Hotel
Responded Jun 10, 2021
Dear Zooza76, Many thanks for your kind review. We are delighted to learn how much you have enjoyed your stay. Looking forward to welcoming you and your family soon, kind regards, Paulo Bernini - Operations Manager.
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PRICE RANGE
$152 - $306 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel london paddington hotel london, accor london paddington
LOCATION
United KingdomEnglandLondonPaddington / Maida Vale
NUMBER OF ROOMS
206
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Frequently Asked Questions about Novotel London Paddington Hotel
Which popular attractions are close to Novotel London Paddington Hotel?
Nearby attractions include Regent's Canal (0.2 miles), Little Venice (0.2 miles), and Paddington Waterside (0.2 miles).
What are some of the property amenities at Novotel London Paddington Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel London Paddington Hotel?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel London Paddington Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
What are some restaurants close to Novotel London Paddington Hotel?
Conveniently located restaurants include London Shell Co. Aboard The Prince Regent, Guste REMO, and Darcie & May Green.
Are there opportunities to exercise at Novotel London Paddington Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Novotel London Paddington Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel London Paddington Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel London Paddington Hotel?
Many travelers enjoy visiting Churchill War Rooms (2.6 miles), Tower of London (4.7 miles), and Houses of Parliament (2.8 miles).
Is Novotel London Paddington Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.