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Novotel London Paddington Hotel

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Sheldon Square 3 Kingdom Street, London W2 6BD England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (760)
Room & Suite (271)
Dining (83)
What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel London Paddington Hotel
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#327 of 1,179 hotels in London
Travelers' Choice
The stylish Novotel London Paddington is located in Central London, just a few minutes’ walk from Paddington Station. Take the tube to Oxford Street or King’s Cross St. Pancras in just 10 minutes; Piccadilly Circus in 13 minutes or Westfield Shopping Centre - the largest shopping centre in Europe – is only 10 minutes away. Little Venice, Hyde Park and Kensington Gardens are also just a short and pleasant walk away from the hotel. A 15-min journey away is Heathrow Airport, via the Heathrow Express. Our spacious, light and airy rooms at the Novotel Paddington Hotel all feature a 52” flat-screen TV, mini-bar, laptop safe, large windows, and free super-fast Wi-Fi access. Guests are also entitled to use Wellness Centre, with our pool, Sauna, Spa and Fitness Suite. Up to 2 children aged 0-16 can stay free with breakfast when sharing a room with adults. Gourmet Bar & Restaurant serves an international lunch and dinner menu, as well as plenty of options for families and children.
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Location

Full view
96Great for walkers
Grade: 96 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
Sheldon Square 3 Kingdom Street, London W2 6BD England
Getting there
London City Airport10 miSee all flights
Royal OakUnderground6 min
Warwick AveUnderground6 min
See all nearby hotels
3043Reviews80Q+A100Room tips
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Popular mentions
Afemaleinher30s wrote a review Sep 8
Swindon, United Kingdom33 contributions8 helpful votes
We had a suite for 3 nights, was fantastic, a home from home, cannot fault it. Service was ok, I wont lie. A few issues with card to enter room not working so got 2 duplicates. Bar staff lovely & efficient Situated by the Grand Union Canal, with lots of bars & restaurants close by, and roughly a 10 min walk to the station. Close to Maida Vale, & little Venice, & the hotel also has a nice little pool to relax in too. Would return & i definitely recommend. Thanks Novotel x
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Date of stay: September 2021Trip type: Traveled as a couple
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dvkalkeren wrote a review Sep 7
1 contribution1 helpful vote
Everything went wrong: - reservation of 2 rooms for 3 nights was cancelled (despite I could show a confirmation of the reservation) - rooms were not cleaned ("Covid") - no cheese and cold meat at the breakfast ("Covid"), however the eggs and saucices were not suffering under covid .... - key room was constantly deactivated by the mobile phone - not working sink was not repaired despite notice
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
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Trip type: Traveled on business
1 Helpful vote
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Response from Sharon Thandi, General Manager at Novotel London Paddington Hotel
Responded 6 days ago
Dear dvkalkeren, Many thanks for your feedback. If you could please send me an email detailing your experience so we can investigate and provide you with the appropriate follow up. kind regards, Paulo Bernini - Operations Manager h6455-rd@accor.com
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ScottMoore444 wrote a review Sep 7
Belfast, United Kingdom216 contributions39 helpful votes
we booked into Novotel London Paddington where my Dad and I had stayed last January for my birthday and before the world ended. The hotels located two minutes walk away from Paddington Station and is right on the door step of the beautiful and peaceful part of town known as Little Venice. The hotel has two hundred plus rooms available and on check in we were given rooms 204 and 208, a twin and accessible room respectively. Once we got up to the room, we discovered that unfortunately the accessible room hadn’t been turned around. We alerted the reception team and they handled it brilliantly. They had the room cleaned down properly in 30 minutes and all three of us got a free drink voucher down in the bar. So well done Paddington team! The rooms themselves both had a brilliant view over the station and skyline. The rooms are spacious, with a powerful shower unit in the bathroom that fairly wakes you up in the morning. They’re laid out well with multiple sockets for charging all your assorted travel items. The TV unit is huge though we barely had it on while were there, London tends to absorb all the hours in your day without you noticing! The beds were naturally extremely comfy and unusually for me I really liked the hotel pillows. Normally they tend to screw my neck up but not in this case. We’d booked in the buffet breakfast after we’d loved it last time and yet again it didn’t disappoint. The hotel had a great selection of hot English breakfast options as well as cheese, ham, baked goods, cereals and yogurts. I started every morning with my ritual of a large coffee and orange juice to set me up for the day. All in all, another great experience in Novotel Paddington.
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Date of stay: September 2021
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Response from Sharon Thandi, General Manager at Novotel London Paddington Hotel
Responded 6 days ago
Dear ScottMoore444, Many thanks for your review - We are delighted to learn how much you and your family have enjoyed your stay with us. Looking forward to welcoming you and your family again, kind regards, Paulo Bernini - Operations Manager
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Libertee_25 wrote a review Sep 4
12 contributions1 helpful vote
+1
Let's start with the positives ~~~Lovely Staff and Great Location. Negatives~~~This Hotel is in need of a deep clean and upgrade it is not 4 star that is for sure. Why have a toilet on its own with no hand washing basin? My room had a filthy carpet; it was the second room I had been in as the first one had a faulty refrigerator. I thought the carpet in my room was meant to look like it did until I saw into another room and then I compared the carpet to the carpet in the hallway. I took photos of the dirt and stains. I was too tired to ask for another room and did not want the hassle of packing up and moving to what could have been a worse room. Plus the Air Con was of no use at all and I heard amother guest complaining about the air con and noise from Paddington Train station ( keep your windows shut to totally drown out train noise ) Next visit to London will be with Premier Inn, rooms may be smaller but at least the cost is a lot less and rooms are more modern and clean. I dislike leaving bad reviews but the truth is that this hotel is not worth the money. As a said already the staff were lovely and friendly and the location is great for getting in to London and there are plenty of places to eat neat the hotel too.
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Date of stay: August 2021
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Room Tip: Keep your window closed, noise from Pddington Train station is loud
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1 Helpful vote
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Response from Sharon Thandi, General Manager at Novotel London Paddington Hotel
Responded 6 days ago
Dear Libertee_25, Many thanks for your review and feedback - I am sorry to learn that the stay was not up to your expectations and I hope that when the time is right if you could please contact me prior to your next visit to London, I will personally organise your upcoming stay with us. Kind regards, Paulo Bernini - Operations Manager h6455-rd@accor.com
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OnyxWylde wrote a review Sep 3
1 contribution
The suite that we stayed in was absolutely top notch, the staff were lovely and amazing with our special needs child. Room service was quick and efficient, would definitely stay in this hotel again and would recommend it to others.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
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LOCATION
United KingdomEnglandLondonPaddington / Maida Vale
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Frequently Asked Questions about Novotel London Paddington Hotel
Which popular attractions are close to Novotel London Paddington Hotel?
Nearby attractions include Regent's Canal (0.2 miles), Little Venice (0.2 miles), and Paddington Waterside (0.2 miles).
What are some of the property amenities at Novotel London Paddington Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel London Paddington Hotel?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel London Paddington Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
What are some restaurants close to Novotel London Paddington Hotel?
Conveniently located restaurants include London Shell Co. Aboard The Prince Regent, Guste REMO, and Darcie & May Green.
Are there opportunities to exercise at Novotel London Paddington Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Novotel London Paddington Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel London Paddington Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel London Paddington Hotel?
Many travelers enjoy visiting Churchill War Rooms (2.6 miles), Tower of London (4.7 miles), and Houses of Parliament (2.8 miles).
Is Novotel London Paddington Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.