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Novotel London Paddington

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#232 of 1,087 Hotels in London
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Novotel London Paddington
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2,263 Reviews from our TripAdvisor Community

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Showing 1,487: English reviews
Reviewed yesterday NEW

I stayed 4 nights in this hotel last week (for leisure) and my daughter, 7years old, has been stroken by a gastro virus. She had been very sick for 2 nights and 1 day and the hotel staff has been very kind in helping me to find a doctor or an appointment to hospital. Thank you! Also the hotel is...

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Helpful?
Thank Sophie B
Leuven, Belgium
HOTEL’S FAVORITE REVIEW
Reviewed November 6, 2016

We stayed for eight nights in Novotel Paddington and I have to say, I really enjoyed our stay. No complaints whatsoever. We had a beautiful and (for london) spacious room with a view over the rail road tracks. Although Paddington Station was nearby, the room was very quiet. It helps of course that the whole hotel building has been built...

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1Thank CarolienBAC
About Hotel's Favorite Review
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

It was with great pleasure that you had a "great stay in a modern hotel", whilst visiting London. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon, and in the meantime I wish you a very pleasant...

Cardiff, United Kingdom
Reviewed yesterday NEW

I stay in London most weeks and typically stay in 5 star places in Westminster. This particular trip was last minute and only due to a late arrival which meant it was too late to get a train home, so I found a hotel close to Paddington. Location is excellent, less than a 5 minute walk to Paddington station. There...

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Helpful?
Thank GlobalGooner81
Glasgow, United Kingdom
Reviewed 3 days ago NEW

Have stayed here a few times, its right next door to Paddington Station so very accessible for mainline rail, Heathrow Express and the tube. Very model with very friendly staff. There is a bar area which does a good range of food which looked nice. There are some great restaurants on the square as well as a Sainsburys, There is...

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Thank Fiona I
Jonkoping, Sweden
Reviewed 5 days ago NEWvia mobile

A pleasant and modern hotel located in a new development right behind Paddington station. The rooms are quite spacious for being in central London. The staff are friendly and service minded. A weird thing is that if you wait until you've checked in, the breakfast is much cheaper than booking it in advance.

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Thank Cecilia E
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for describing Novotel London Paddington as "An oasis in an otherwise busy part of London" - It is very much appreciated. I was pleased to read that you found the staff to be friendly and service minded, and I have shared your feedback with them. We do promote breakfast at check in for all of our guests at...

Falkirk District, United Kingdom
Reviewed 6 days ago NEW

We have just returned from 4 night family break. Firstly location was fantastic few mins from tube station The staff are a credit to hotel, helpful, friendly and professional, nothing was to much trouble. Breakfast lovely. Rooms were as expected, very clean. Loved swimming pool after a hard days touring. Only negative, despite cooling system rm was always warm, if...

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Thank DClose
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel London Paddington. We have since rectified the heating the room and I apologise for any discomfort caused to you. I look forward to welcoming you back to the hotel again soon. Kind regards, Sharon Thandi General Manager

Reviewed 1 week ago via mobile

I stayed here with my girlfriend and our son when visiting winter wonderland and this hotel was perfect! The rooms were perfect and the beds were really comfortable and plenty of room in the room. The swimming pool was gorgeous and was spotless and really warm. The location is perfect and I could not fault a thing

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Helpful?
Thank andy b
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. Winter Wonderland is quite spectacular and I'm sure that you thoroughly enjoyed it. I look forward to welcoming you back again very soon. Kind regards, Sharon Thandi General Manager

Bideford, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for one night whilst visiting our son and going to see harry potter...we got to our room late in evening and went to make coffee to find milk cartons were off..we rang reception ro get more they said they would bring some up we waited but no none came . By this time we were shattered to ring...

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Thank JennyBideford
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

I am very sorry to learn of the experience you have had at the hotel. I take all adverse feedback with the utmost seriousness and I can assure you that your comments are currently being investigated. Should you wish to discuss your stay with me further, please do not hesitate to contact me on 020 7266 000. Kind regards Sharon...

Halifax, United Kingdom
Reviewed 1 week ago

We booked a overnight break for my Husbands birthday in January for a special birthday. Booking theater tickets and first class train tickets and for that special occasion a suit in Novotel. We arrived at the hotel on Saturday morning at 11am and understandably we were told that our room was not yet ready, so after taking a drink in...

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1Thank Janine M
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for your review I am so sorry to read the service experience you received form the front office team. Please accept my sincere apologies for that you were not booked into a suite. I would like to assure you that I treat all feedback with the utmost seriousness, I am personally investigating your comments with my team. Please...

Weston super Mare, United Kingdom
Reviewed 1 week ago

One of the Accoor Hotels brands which I believe is a French chain, hence the Reception staff accents and rooms with the loo separate from the bathroom (which is nice). This Novetel is located in the newly developed area adjacent to Paddington Station and can be reached via the canal side pedestrian walk which houses office blocks, bars & restaurants....

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1Thank Johnwsm99
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Many thanks for your kind review. I am glad my team made your stay enjoyable, and that you found the hotel to be conveniently located. We look forward to welcoming you back i the near future. Kind regards Sharon Thandi General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The 4 star Novotel London Paddington is in the Paddington Central area, easily accessible by public transport and a few minutes' walk from Paddington Station (15 minute link to Heathrow Airport and great connection to all parts of London with 4 tube lines). Enjoy a shopping spree on Oxford Street or take a leisurely stroll to Hyde Park and Kensington Palace. All 206 rooms have free Wifi access and satellite TV. Our Elements restaurant and bar also offer a relaxed dining and drinking experience. The hotel has a swimming pool, sauna and fitness room for you to unwind after a long day exploring London. You can as well use our concierge services to book your tickets for the best West End shows or for numerous attractions. ... more   less 

Additional Information about Novotel London Paddington

Address: 3 Kingdom Street, Sheldon Square, London W2 6BD, England
Location: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $163 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Paddington 4*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, ACCOR, Expedia, Cheap Tickets and Jetsetter so you can book your Novotel London Paddington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Paddington Hotel London
Accor London Paddington
Novotel London Paddington England
Hotel Style:
#25 Green Hotel in London
#173 Luxury Hotel in London
#174 Family Hotel in London
#215 Romantic Hotel in London
#237 Business Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Novotel London Paddington staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a quiet room away from the main road that runs alongside one elevation.”
 of 5 bubbles Johnwsm99, 1 week ago | Read review
“upgrade to executive and go up to the top floor”
 of 5 bubbles kristinas421, 2 weeks ago | Read review
“I think they all would be fine.”
 of 5 bubbles hutlersN1218NQ, 2 weeks ago | Read review
“The Executive Room that I was in was on the 10th floor. Very quiet!”
 of 5 bubbles johnsD3435BY, 3 weeks ago | Read review
“I was on the 4th floor facing the train tracks and didn't hear anything!”
 of 5 bubbles Urbanchik, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question