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Novotel London Paddington

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Traveler (837)
Room & Suite (294)
Dining (91)
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About

#390 of 1,170 hotels in London
Location
4.2
Cleanliness
4.5
Service
4.3
Value
3.9
Travelers' Choice
GreenLeaders Silver level
The stylish Novotel London Paddington is located in Central London, just a few minutes’ walk from Paddington Station. Take the tube to Oxford Street or King’s Cross St. Pancras in just 10 minutes; Piccadilly Circus in 13 minutes or Westfield Shopping Centre - the largest shopping centre in Europe – is only 10 minutes away. Little Venice, Hyde Park and Kensington Gardens are also just a short and pleasant walk away from the hotel. A 15-min journey away is Heathrow Airport, via the Heathrow Express. Our spacious, light and airy rooms at the Novotel Paddington Hotel all feature a 52” flat-screen TV, mini-bar, laptop safe, large windows, and free super-fast Wi-Fi access. Guests are also entitled to use Wellness Centre, with our pool, Sauna, Spa and Fitness Suite. Up to 2 children aged 0-16 can stay free with breakfast when sharing a room with adults. Gourmet Bar & Restaurant serves an international lunch and dinner menu, as well as plenty of options for families and children.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Hair dryer
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English
4.0
3,212 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Novotel London Paddington is often celebrated for its prime location near Paddington Station and its welcoming atmosphere, with many guests enjoying the quiet, well-appointed rooms. However, some visitors have expressed concerns over the value, pointing to issues such as room servicing and the smaller pool size. While the friendliness of the staff is frequently praised, there are mixed reviews regarding service efficiency and cleanliness, with some guests encountering unclean conditions and outdated room decor.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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3212Reviews87Q+A100Room tips
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Tasnim B wrote a review Yesterday
1 contribution1 helpful vote
The hotel is absolutely lovely, located in a very great location and very close to Paddington station. The staff in the hotel are absolutely amazing and lovely. I remember particular member called Fahida who was extremely friendly and kind and went above and beyond to ensure my experience in the hotel was great.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Ella T wrote a review Aug 2022
Tel Aviv District, Israel24 contributions2 helpful votes
Hotel's Favorite
The hotel is located very close to the Paddington underground station . The hotel is new and the rooms are spacious , we were 3 people in 1 room and it was Ok . The sauna and the pool were a great bonus . We enjoed our 6 days stay very much ! Although its in the city center , inside its was very quiet .
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Thandi, General Manager at Novotel London Paddington
Responded Sep 21, 2022
Dear ELLA T, Many thanks for your kind review - We are glad to learn that you have enjoyed your stay and visit to London. Looking forward to welcoming you again soon, Kind regards, Paulo - Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hetzer wrote a review Feb 23
Bath, United Kingdom110 contributions82 helpful votes
This was my third time staying at Novotel Paddington but the first time during the winter months - this last bit is actually very important as I will explain. On my previous visits, I experienced a well-ventilated and temperature-controlled room environment. The room temperature was under your control via the panel on the wall. At the time, I did not think anything of it, assuming it was a well-functioning air conditioning system. How wrong I was. This time, the room was very hot (I estimate 23 Celsius) and after I trying to no avail to lower the temperature via the control panel, I discovered after conversations with the staff, that the system is not air conditioning but cooling/heating system. In the summer the entire hotel is set to cooling and in the winter it is set to heating. The system will only blow hot air into your room. It does not matter that the temperature outside is a mild 12 Celsius and that there are two sets of double glazing to insulate the room (obviously to cut the noise from the train station which I do appreciate). So the end result is that I had no way to cool the room to my required temperature. I am not blaming staff who did provide a portable fan but the point is that’s just blowing the hot air around and is actually quite a noisy option in any case. So I really slept badly. 23C is about 4 degrees warmer than the optimal sleeping temperature. On top of this, and I did not notice this last time so perhaps the mattress is different in different rooms, the mattress was like a rock. On investigation, it turns out not to be a pocket-sprung mattress, which I would have expected as the standard, but a lump of hard foam. Yes, foam. I was snoopy lying on top with no gentle depression to keep my spine straight. Two nights of really bad quality sleep.
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Susan S wrote a review Feb 22
Dublin, Ireland8 contributions5 helpful votes
Nice hotel but really small room and location while handy for paddington Station surroundings feel a little on the corporate side. Some things they do really well like rituals products in the bathroom which is fab but then there's both shower and bath and wash-hand basin in the "bathroom" but toilet is around the corner in a different space it's quite odd. Beds an pillows are comfy but too small for 2ad and 2kids no room to walk around the beds even to get to the window etc. Fridge in room is handy and staff are very helpful not neccesarily overly friendly but very obliging. Bar was lovely and chilled. Overall it was really nice but just not for us.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tang M wrote a review Feb 21
1 contribution
This is the first time I travel with Novotel. My last stayed at Bristrol (same trip) but not experience well, just like another budget hotel. So when I stay at Novotel London, I originally thought the same and without any expectations. However, when I arrive the reception of London Novotel, Parshad the front desk staff saw we have 8 people of us, and it is heavy raining with freezing outside, all of us get wet, he proactively asking us to help. He also very helpful to move all our rooms to same floor as we originally booked separately and not on the same floor. He also be patient explaining the rules and what we needed to do in order to experience Novotel better, like using the whatsapp room service and breakfast plans, etc. especially we are not use the English as mother language. If more staff like Parshad, I believe the business of Novotel will going to be great. He really turn my impressions from so so to become great.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: the location is convenience, very close to the train station, the staffs are also helpful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ian V wrote a review Feb 18
1 contribution
One of the best breakfast buffets I have seen, perfectly cooked eggs, sausages and bacon. Great other selections as well. Good location and easy walk to station for train to Heathrow. Interesting to walk around the canal too. Will definitely stay again next time I am in London.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Thandi, General Manager at Novotel London Paddington
Responded 6 days ago
Dear ianD9954WQ, Many thanks for your review - delighted that you have enjoyed your stay and breakfast. Looking forward to welcoming you gain soon, kind regards, Paulo Bernini - Operations Manager,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anelise S wrote a review Feb 17
1 contribution
We’ve enjoyed our stay at the hotel. All personnel are pleasant and very welcoming, from front desk to restaurant - specially Francesco. Will definitely come back another time. The location is very central and perfect for tourists. Love it here.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Thandi, General Manager at Novotel London Paddington
Responded 1 week ago
Dear 929anelises, Many thanks for your kind review - I am sure Francesco will be delighted to learn he was able to contribute to your positive experience whilst staying with us. Looking forward to welcoming you and your family again soon, kind regards, Paulo Bernini - Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mama L wrote a review Feb 16
2 contributions1 helpful vote
This hotel is in such a good location for central London however just outside of all the Westend madness, the hotel is surrounded by restaurants of all budgets so food choices are not limited. We have stayed here twice and each time the staff has gone above and beyond to make our stay a pleasant one decorating the room with balloons, cake and bubbly as each time we were there to celebrate a birthday. the pool and spa area is compact but very pleasant. I highly recommend this hotel although not the cheapest of choices it makes for a lovely Central London getaway.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: The only downside of staying here is the independent car park if you are driving which is about a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Sharon Thandi, General Manager at Novotel London Paddington
Responded 1 week ago
Dear 638mamal, Many thanks for your review and feedback. we are pleased to learn how much have you enjoyed your stay with us and your visit to London. Looking forward to welcoming you again soon, kind regards, Paulo Bernini - Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chiara O wrote a review Feb 14
London, United Kingdom8 contributions2 helpful votes
We were there for a business dinner. Staff were fantastic, especially Francesco who helped us through the whole evening! Food was extremely good and service top notch! Will surely come back with friends and family when wanting to impress!
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kathrinebird wrote a review Feb 11
Ross-on-Wye, United Kingdom58 contributions11 helpful votes
Great hotel. Easy location to get around, so convenient from Paddington Station. Nice room with reasonable view (for London) Kids were comfortable on their sofa bed & black out curtains were great. Breakfast was really good, lots of choice. Friendly staff & the pool was a treat.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sharon Thandi, General Manager at Novotel London Paddington
Responded 1 week ago
Dear kathrinebird, Many thanks for your kind review. We are delighted to learn how much have you and your family enjoyed the stay. Looking forward to welcoming you back again, kind regards, Paulo - Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$188 - $285 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel london paddington hotel london, accor london paddington
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
206
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NOVOTEL LONDON PADDINGTON $168 ($̶2̶0̶8̶) - Updated 2024 Prices & Hotel Reviews - England

Frequently Asked Questions about Novotel London Paddington
Which popular attractions are close to Novotel London Paddington?
Nearby attractions include Regent's Canal (0.2 miles), Little Venice (0.2 miles), and Paddington Waterside (0.2 miles).
What are some of the property amenities at Novotel London Paddington?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel London Paddington?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel London Paddington?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Novotel London Paddington?
Conveniently located restaurants include London Shell Co. Aboard The Prince Regent, Hobson's Fish & Chips, and The Bridge House.
Are there opportunities to exercise at Novotel London Paddington?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Novotel London Paddington?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel London Paddington?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel London Paddington offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel London Paddington?
Many travelers enjoy visiting Houses of Parliament (2.8 miles), Churchill War Rooms (2.6 miles), and Tower of London (4.7 miles).
Is Novotel London Paddington accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.