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Discovery Dock - Zen Apartments

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105 Reviews from our TripAdvisor Community

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Showing 83: English reviews
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Glasgow, United Kingdom
Reviewed January 12, 2017

We stayed at the Zen Apartments in the beginning of December. Lovely apartment, facing the river. Close to tube station and shopping centre. It was slightly noisy due to the constructions in the area, but overall we had a really nice time.

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Thank Annabel C
Singapore, Singapore
Reviewed December 11, 2016

I selected Zen Apartments because of the price and thought it was pretty close to the place where i work. Instead, they tell me the advertised place is just they "office". When I arrived at the Discovery Docks East, the concierge told me Zen has one apartment there only. I tried calling but was put to a voicemail. And they...

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Thank Angie L
London, United Kingdom
Reviewed November 27, 2016

Well where do I start? I booked three nights for my parents who were visiting London. I received a bizarre Paypal request two days before arrival and contacted the company straight away to inform them that I booked to pay on arrival as per booking.com and will not be paying via Paypal. The lady on the phone said this is...

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1Thank cwkf725
Aberdeen, United Kingdom
Reviewed November 16, 2016 via mobile

Only selected 1 star as couldn't select none. AVOID AT ALL COSTS!! after receiving only £300 of £500 security deposit, we were emailed to say that a noise violation had cause us to loose £200. This was 3pm in the afternoon playing cards that apparently waranged this removal off money because we were 'partying'. Very poor customer service, lady in...

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Thank creamer_abz
Luxembourg City, Luxembourg
Reviewed October 16, 2016

Booked a week through Booking.com Zen took all of fee immediately, later cancelled 2 months later still no refund. Chased for return of fee as cancelled well before and according to terms free cancellation. Got no response at all. Contacted Booking.com, who chased it up after 2 months Zen told them they had returned money, but hadn't. Booking.com returned money,...

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1Thank Tim R
Reviewed October 6, 2016 via mobile

We booked the apartment in Canary Wharf for me and my wife. We needed a place just to sleep following a night out. It was extremely difficult to find the place. The rep who was supposed to bring us the keys was unaware where exactly we were supposed to stay. Keep referring to wrong building different to the confirmation email...

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1Thank Stoyan K
Reviewed October 3, 2016

We stayed here for an event at the ExCel centre, after reading reviews on trip advisor I was ready to throttle put friend who booked it and was expecting to have to book in somewhere else! We struggled to find the place initially as we arrived by car and there is a lot of building work going on in the...

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Thank Lesley B
Reviewed September 29, 2016

I booked the Discovery Dock flat--a reasonably nice, if somewhat worn, 60 sqm flat a 7-minute walk from the Canary Wharf tube station--for a 5-night stay but they moved me to a "studio" less than half the size a further 17-min walk away at Baltimore Wharf without bothering to inform me before the stay, other than sneakily listing the actual...

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1Thank Ari N
Stanford, South Africa
Reviewed September 24, 2016

ZEN apartments- shabby and disappointing. Walls dirty, chipped need repainting. Dreadful bathrooms and hand towels for bathroom. NOT what is advertised. We weren't met for ages, drove around in a taxi not knowing where to check in. NO one on site- NO LETTER or details. Dreadful mattresses. NOT EVEN 3 Star in my ratings. Credit card machine doesn't work---what next.?...

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1Thank LadyPamelaT
Malaysia
Reviewed September 22, 2016

BEWARE of this dodgy company! I cancelled two months before the required stay dates (Meridian Place) and although the booking website said that it was FREE cancellation, if cancelled 14 days before the stay, Zen Apartments took the FULL payment on my first day of booking and ignored by requests for refund (at some point they even told me it...

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2Thank Hui Y
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Our Premium Two Bedroom Apartment certainly has a WOW FACTOR! It's a combination of luxurious furnishings, modern and high quality of equipment, very spacious with dining area and private balcony. Large bright 2 double bed bedrooms. Free access to swimming pool and gym in the building. Remarkable views on Thames River and Canary Wharf and the City. Set in a quiet residential area, each Zen apartment features 2 bathrooms, 2 double bedrooms, and a kitchen. Strictly no parties allowed. Very conveniently located with 2 types of the transport nearby: about 50m from DLR Station, 5min walk to Canary Wharf Underground Station, parking available if pre booked in advance (surcharge applies) Zen Apartments offers free Wi-Fi i The O2 Arena is 3 minutes' tube ride and London Bridge can be reached in 10 minutes on the Jubilee Line.Set in a quiet residential area, each Zen apartment features 2 bathrooms, 2 double bedrooms, and a kitchen. Guests can enjoy scenic views of Canary Wharf and the city.Conveniently located to reach many London attractions, these apartments offer easy access vibrant locations such as Covent Garden, 20 minutes' tube journey, Stratford, 15 minutes by tube, and the exciting West End, only 20 minutes' by tube from the property. Bars, bistros, restaurants are within 10 minutes' walk. ... more   less 

Additional Information about Discovery Dock - Zen Apartments

Address: 3 South Quay Square, London E14 9RU, England
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $170 - $291 (Based on Average Rates for a Standard Room)
Number of rooms: 2
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Also Known As:
Discovery Dock Apartments Hotel London
Discovery Dock - Zen Apartments London, England
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Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“great location”
 of 5 bubbles 903annabelc, Jan 12, 2017 | Read review
“make sure you don't pay first, so you can change your mind if you wish”
 of 5 bubbles Seokkeowng, Dec 11, 2016 | Read review
“Don't waste your time”
 of 5 bubbles cwkf725, Nov 27, 2016 | Read review
“Do not go here”
 of 5 bubbles 362timr, Oct 16, 2016 | Read review
“There are other flat providers at Canary Wharf. Use them.”
 of 5 bubbles 872arin, Sep 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question