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Languages Spoken
English, Spanish, Hungarian, Polish and 1 more
Location
81-83 Waterloo Road, London SE1 8UD England
The Wellington Hotel
830 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Wellington Hotel charms guests with its traditional and vibrant ambiance, drawing a mix of locals and visitors. While praised for its cleanliness and comfort, the rooms are sometimes considered snug, and the proximity to train tracks can be a concern.
The hotel's amenities, including an excellent breakfast and a lively pub, are frequently lauded, as is its central location near Waterloo Station. Although the music's volume may sometimes overwhelm, the hotel is generally appreciated for offering good value and attentive service, despite occasional disorganization and unexpected charges.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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The hotel is located right opposite Waterloo station so location wise it’s great. I knew when booking it was close to the station and could be noisy and hoped to get one of the quieter rooms. Seems they are the other side to where we were. One side has rooms 1-12 and the other 13-27 which I believe is the quieter side. When the trains went past it wasn’t just the noise but the vibration too. The track was right next to one side of the hotel which we were in. I saw on other reviews since coming home that earplugs were provided in rooms but there was none provided to us. I wear them anyway so had a pair but hubby had to buy some but they didn’t stop the vibration wake ups. We had a double room which was ok but seemed really small compared to the pics on the website. You could barely walk around the bed which was also pretty hard and uncomfortable to what I’m used to. Probably the hardest hotel bed I’ve experienced. The rooms have a little fridge which contained a bottle of ale, two cans of beer (I think) and 2 cans of Pepsi with 3 small chocolates. The room has a kettle and tea/coffee etc, hairdryer and the bathroom is equipped with shampoo, conditioner, body wash, hand wash and body lotion aswell as shower caps and vanity pack. The rooms are serviced daily although we opted for every other as we weren’t in the room much. There is no lift which we were also aware of and were on the second floor which was hard enough carrying cases as the stairs were windy ones. There was also a fan in the room and a radiator. The breakfast was served daily in the pub downstairs between 8-10am and had some pastries, fruit, cereals, tea, coffee and juices and the full English is pretty good 😊 there are other options on the menu and vegetarian options too. It’s a lovely old building and nice pub and I would stay again if I could get a room on the quieter side and would probably opt for a larger room. The pics on the website of the double room looked much bigger so either clever photography or there are bigger double rooms. There are luxury doubles I believe so would probably book that. Was a lovely break away just a tad squashed in and noisier than we expected. To anyone going here, take earplugs, ask for a lower room if you have mobility issues. The check in area is also a tiny part of the end of the bar In the pub downstairs and you do have a private entrance once you are checked in
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip:Take earplugs, be prepared for vibration and noise if you are in rooms 1-12. There is no lift so...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at The Wellington for two nights to celebrate my 60th birthday.
This is a hugely popular pub and had a good atmosphere.
We had dinner on the Friday evening and it was very good. The food was plentiful and well cooked but the bar was so noisy we couldn’t hear each other speak. Obviously at Christmas pubs do get rowdy so we chalked it up to experience. The breakfasts were excellent with a very wide choice.
Our room was compact with everything we needed. The complimentary mini bar with water, soft drinks and beer was much appreciated. The bed was comfortable and although the en suite is small the shower was excellent. Very powerful.
We were in room 4. The room has a train line slightly above it but the noise from the trains wasn’t loud enough to disturb us. They do provide ear plugs but we didn’t need them. The stairs aren’t great. No handrail in places. I wouldn’t have wanted to be on any higher floors.
The location is great. The underground is just across the road. Buses every couple of minutes. Lots to do in the area and within walking distance.
Most of the staff are a credit to the hotel and were friendly.
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip:Don’t expect a quiet evening meal. The music is very loud and it can get packed.
Room 4 was...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We chose this pub for its location, right next to Waterloo station and then direct tube to Wembley Stadium. What a great decision. We received a warm welcome on arrival and every member of staff we met were smiling and friendly. The room was small but clean and comfortable with everything you need for a comfortable stay. Yes it’s near the railway, it was right outside our window, but there is double glazing and we didn’t find it an issue and slept well. We had lunch and drinks when we arrived at a reduced rate for guests, although they automatically include a service charge, which was tasty and plentiful. Breakfast included in our stay price was excellent. Very good selection and the full English delicious. Would definitely stay again high recommend.
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Date of stay: July 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent 4 nights at the Wellington and highly recommen that you try it for yourself. The London eye is minutes away and it's a 25 minute walk to the west end if you like to watch a musical (we saw Les Mis & We will rock you). The room was quirky and although there was noise from the railway the windows are double glazed and there was a large fan in the room for added comfort. You get discount on your drinks and the pub is friendly- the staff were always helpful. The breakfast was amazing - especially the scrambled egg - plenty of choice from a full English/ veggie English to pastries. We picked the Wellington as it is an ideal location to explore London and I can't recommend it highly enough.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was a great choice for us for our trip to the Old Vic. Very central being right across from Waterloo Station. Lots of restaurants around the corner and the pub offers 15% discount if you eat dinner there. Staff on check in and at breakfast were great - chatty and helpful. The room was fine. Clean, comfy bed and a nice touch was the free beer (one alcoholic and one 0% vol) and soft drinks in the mini bar - in addition to the bottled water and biscuits for the tea and coffee. Ear plugs were provided and I was dubious about a good night's sleep. I didn't need them and needn't have worried. Slept for a good 8.5 hours (only woken twice by an argument from the road outside and a siren). Pub was traditional, spacious and clean. A nice setting for breakfast and watching the world go by outside. Breakfast was varied and I was accommodated with a mix and match request. Husband had a hearty fry up. Would definitely recommend.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice looking pub inside and out, and very busy so we booked a table in advance for my friend's birthday. Sadly when we arrived we were told that, although the booking had been confirmed, they'd neglected to reserve a table. This meant my friends and I were kept waiting at the bar whilst the poor bar person (already rushed off their feet) approached the manager (who was sat boozing with another member of staff) to ask what to do. The manager didn't speak to us directly after acknowledging our party and the mistake, but continued to drink and chat, after saying to his member of staff that he wasn't "responsible for the bookings today". Consider the buck passed to that unfortunate and probably lowly paid subordinate! After the bar person found us a table and cleaned it, the manager shouted at us to "spend lots of money" in his establishment. Might I suggest that it would be easier to "spend lots of money" if reservations are kept - and a middle aged man shouting at a group of young women across a packed pub isn't a good look for anyone, let alone the proprietor. Other than that the service was lovely, food was nice (broccoli and mozzarella gnocchi needed seasoning and the inclusion of the pesto promised on the menu, could've done with it being a stronger cheese such as a hint of stilton or something but that's by the by and a personal preference and no one asked for my opinion). We all try a bit of each other's dishes and I must say the vegan and beef burger were wonderful, and the chips did seem to actually be triple-fried which is a rarity! Possibly the best chips I've had. Was also probably the worst pub music I've ever heard; think tropical house remixes of actually decent chart songs from the last half of the 20th century, and played unreasonably loud for anyone with functioning ears and/or wanting to converse with the people they chose to spend the night with. Seemed a bit odd for 18:30 on a Wednesday. A game of two halves, I'd say.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip:It's really warm in there
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clean and comfortable room with lots of nice touches: nice coffee, hairdryer, complimentary beers in fridge, good toiletries supplies, box of tissues, nice big towels, ear plugs.
Excellent location for exploring the city - Waterloo has good tube connections to everywhere and you are literally on the station. Noise from the trains didn't bother us but if you are sensitive to it and like an early night, maybe rethink (although if you're staying in Central London you should expect some noise).
Staff all very friendly and helpful!
Breakfast included and it's good - full English and various other options (they also do a plant based full English and have a kids breakfast menu)
Private entrance to hotel area without going through the busy pub if that's not your cup of tea- we found the pub to be lively and busy on a weekend, good for a quick pint before and after our evening out.
Offer of leaving our luggage after check out.
We would definitely stay again!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at this hotel with my 13 year old daughter at the weekend while we went to the platinum party at the palace for the Queen's jubilee. The hotel is ideally situated opposite Waterloo station which made it very easy to travel to Buckingham Palace and Euston station on our way home.
The room was well decorated, clean and very comfortable. It had coffee making facilities, a hair dryer and in the bathroom provided you with big pots of shampoo, conditioner, body wash, hand wash and moisturiser (so you don't really need to pack a lot to take with you).
We met the manager on our return from the palace in the evening and he was a very nice man who took the time to chat with us about our evening.
In the morning, we went for breakfast and were served some delicious hot food, as well as there being other items like pastries, fruit, coffee etc available to help yourself to.
I would definitely stay here again I'm the future and hope to return on our next trip to London. Thank you for a lovely stay.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here for one night in a twin room with a mate who I regularly meet with in London for drinks. We popped in at 11.15am to see if we could check-in early and get rid of our bags before heading in to town for copious amounts of alcohol. We were refused early check-in as the room was still being turned over. The member of staff that dealt us said she could speak to the manager and see what she could do. She said she could check us in, but we couldn’t go to our room yet. She gave us the key for later and she took our bags to the room herself, so we could avoid checking in later on, when we would be worse for wear. Excellent service, which wasn’t lost on us, especially after climbing the stairs later to Room 19 which was 3 floors up. She did well to carry two bags up there for us by herself. Anyway, seeing we were already in a pub, we sampled the drinks and enjoyed a nice pint each, and at a reasonable price for central London. When we got back later, the twin room was small, but well set out and clean. Two comfy single beds, and a nice ensuite shower room. All tasteful decorated. My only issue with the room, was the heat! It was too hot and only one window opened, which increased the noise of the hustle and bustle of London outside. They did supply earplugs at the side of each bed, which was a good move. A suggestion would be to they place a fan in each room to help cool you down, as there is no air conditioning. In the morning, a very good breakfast menu was offered and my plate was well presented, lots of it, and tasty. You could choose more than one option and it was included in the price of the room. Now for the game changer. Along with the compliment tea, coffee, still and sparkling water, there was a partially stocked mini bar fridge with around 8/9 soft and alcoholic drinks in there and were all complimentary too. I’ve stayed in a load of hotels in London and around the world and this is the first time (outside of an ‘all inclusive’) that I’ve come across this service. It’s a small thing but was so welcomed when we got back in the evening after the pubs had closed. I will definitely be staying here again in the future when I have regular catch ups with my old RAF mates. My friend and I are both catering managers and we were both very impressed with the service you provided. Thanks to you and your team
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Date of stay: June 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark Leeds, General Manager at The Wellington Hotel
Responded Aug 30, 2021
Thank you for your review. I am flattered that we have impressed you both and would love to welcome you back. My apologies for the heat of the room; 19 is one of the hottest rooms, as the hot water pipes run right past it. May I suggest requesting room 22 for your next stay? The little details make all the difference, and I'm happy that you made the most of them.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely loved this place. We enjoy the hustle and bustle of London and The Wellington is a part of that. We walked through a nice busy pub to check in at the hotel reception and were greeted by a lovely, pleasant lady who dealt with us swiftly and efficiently. Up to our room we went. The room itself was beautiful, the furniture and fittings all nicely done, with a really comfortable bed. All nice toiletries and thick soft towels in the bathroom. When we returned from our wander around London, we had a couple of drinks in the bar, again served by great members of staff. Breakfast is not to be missed, and you can tell when a hotel doesn’t scrimp on their ingredients, the English breakfast was top notch, and the salmon delicious. The location is perfect for what we come to London for, really central and easy access to the tube. Our room was right next to the train track, but we knew before we booked about the location and possible noise, so it didn’t really bother us. We will definitely stay here again, but we will see if there’s a room just a little further away from the tracks. :) I would like to thank every member of staff who we came in contact with, for making our stay a memorable one.
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not sure what time it starts we ate at around 08:00 and our friends ate at 09:15, there were people still coming in to eat as they were leaving so l guess 07:00 until 09:30? What l can say is it is a very good breakfast, plenty of choice, beautifully served by friendly staff.
There are more places to choose from in the London area.
PRICE RANGE
$136 - $205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wellington hotel london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
77
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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