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Hotel Indigo London - Paddington

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12 to 20 London Street Paddington, London W2 1HL England
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Traveler (813)
360
Panoramas (9)
Room & Suite (694)

About

#318 of 1,205 hotels in London
Location
4.7
Cleanliness
4.7
Service
4.4
Value
4.1
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Kids stay free
Airport transportation
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Taxi service
Business Center with Internet Access
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun deck
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Green
Languages Spoken
English, French, Russian, Spanish and 10 more
2347Reviews27Q+A100Room tips
Traveler rating
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Most Recent
Chloe F wrote a review Nov 2022
1 contribution
Stayed at the hotel but had the best service at Bella Italia! Thank you Grace,Had a quick breakfast before going to explore London, I would highly recommend the Veggie breakfast!! Waiters were helpful and fast with service, I will be back again to visit soon!
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob S, Owner at Hotel Indigo London - Paddington
Responded 1 week ago
Dear Chloe, Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience. We are very pleased that you chose to stay with us and we hope you return in the near future. Please keep an eye out for our outgoing correspondence as we will be promoting some special offers very soon. I'm so glad to hear that you took advantage of our breakfast offering at our on-site Bella Italia and that you enjoyed it! Our breakfast buffet offers a wide selection of ‘intercontinental’ options, if you are looking for something a bit more specific we do offer a hot breakfast menu that you can choose from. We cater to everyone, so if you have any dietary requirements or preferences for any dishes then we will do our best to oblige. When thinking of the best way to see the city the ‘hop-on, hop-off' buses are one of the most popular forms of transport, you are able to purchase tickets for these tours from our reception, please ask a member of the team for more information upon arrival. Thank you for your kind words in regard to our team, I will ensure that the feedback is passed on to the hotel manager. Thank you again for taking the time to leave your feedback, it is very much appreciated. We look forward to welcoming you back in the future. Kind regards, Rob S
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patrick wrote a review Nov 2022
Galway, Ireland11 contributions
In London for a short break and visited the hotel to have dinner. We got a table in the terrace. Such a fantastic space, loads of heaters and even cozy throws for your shoulders. Food was great and the service was excellent. We will be back for sure.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob S, Owner at Hotel Indigo London - Paddington
Responded 3 weeks ago
Dear Patrick, Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience. We are very pleased that you chose to stay with us and we hope you return in the near future. Please keep an eye out for our outgoing correspondence as we will be promoting some special offers very soon. I am thrilled to hear that you enjoyed the use of our newly refurbished Garden Terrace, as you've mentioned the fully heated seating area, throws, and cushions alongside the naturistic decor really do give The Garden Terrace a tranquil setting ideal for a lovely meal away from the busyness of the city. I would like to thank you once again for taking the time to leave us your feedback, it is greatly appreciated and we can't wait to welcome you back on your next visit. Kind regards, Rob S
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alina S wrote a review Nov 2022
Merton, United Kingdom22 contributions4 helpful votes
A quick overnight stop in London, ideal location right next to Paddington station, followed by a really tasty breakfast at Bella Italia - so convenient as it is right by the hotel lobby. As I have really enjoyed the breakfast so very much, I asked the sever to show me the lunch menu too. Strongly recommend it!
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob S, Owner at Hotel Indigo London - Paddington
Responded 4 weeks ago
Dear Alina, Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience. We are very pleased that you chose to stay with us and we hope you return in the near future. Please keep an eye out for our outgoing correspondence as we will be promoting some special offers very soon. Paddington Station is literally a two-minute walk from our doorstep, meaning that you have fantastic links to Heathrow Airport, where the Heathrow Express will take 25mins and leave every 15mins, and all of the most popular spots in the city at a reasonable price. Our breakfast buffet offers a wide selection of ‘intercontinental’ options, if you are looking for something a bit more specific we do offer a hot breakfast menu that you can choose from. We cater to everyone, so if you have any dietary requirements or preferences for any dishes then we will do our best to oblige. We look forward to welcoming you back in the future. Kind regards, Rob S
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John T wrote a review Nov 2022
2 contributions
We stayed here few nights for business, I have to say rooms were amazing, the staff very professional, the Breakfast at Bella Italia was what just needed to start the day. Helpful stuff too. All recommended.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob S, Owner at Hotel Indigo London - Paddington
Responded 4 weeks ago
Dear John, Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience. We are very pleased that you chose to stay with us and we hope you return in the near future. Please keep an eye out for our outgoing correspondence as we will be promoting some special offers very soon. Thank you for your kind words in regard to our team, I will ensure that the feedback is passed on to the hotel manager. Our breakfast buffet offers a wide selection of ‘intercontinental’ options, if you are looking for something a bit more specific we do offer a hot breakfast menu that you can choose from. We cater to everyone, so if you have any dietary requirements or preferences for any dishes then we will do our best to oblige. We look forward to welcoming you back in the future. Kind regards, Rob S
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kitten50 wrote a review Nov 2022
New Brunswick, Canada868 contributions328 helpful votes
We chose this hotel for two reasons..close to the train station and it’s a IHG hotel. Short walk from paddington station and easily found..just look for the indigo lights! The area is very busy. Lots of restaurants to try but the hotel one is very good. We stayed here at the beginning of our vacation and on our last day. It was so handy to get the express to heathrow airport. The rooms we had had totally different decor. Very modern, clean, quiet and comfortable. Nice comfortable beds, bathrooms fridge and coffee/tea center. Staff was friendly and helpful with directions. Loved our stay and will stay here again!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob S, Owner at Hotel Indigo London - Paddington
Responded 4 weeks ago
Dear Kitten50, Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience. We are very pleased that you chose to stay with us and we hope you return in the near future. Please keep an eye out for our outgoing correspondence as we will be promoting some special offers very soon. Paddington Station is literally a two-minute walk from our doorstep, meaning that you have fantastic links to Heathrow Airport, where the Heathrow Express will take 25mins and leave every 15mins, and all of the most popular spots in the city at a reasonable price. Thank you for your kind words in regard to our team, I will ensure that the feedback is passed on to the hotel manager. Our breakfast buffet offers a wide selection of ‘intercontinental’ options, if you are looking for something a bit more specific we do offer a hot breakfast menu that you can choose from. We cater to everyone, so if you have any dietary requirements or preferences for any dishes then we will do our best to oblige. We look forward to welcoming you back in the future. Kind regards, Rob S
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
anderson wrote a review Nov 2022
London, United Kingdom1 contribution
Fantastic stay time with my family. this hotel is brilliant in all aspects, the whole complex seems quite busy however there is never much noise. amazing and brilliant breakfast at bella italia we love it all..
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rob S, Owner at Hotel Indigo London - Paddington
Responded 4 weeks ago
Dear Anderson, Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience. We are very pleased that you chose to stay with us and we hope you return in the near future. Please keep an eye out for our outgoing correspondence as we will be promoting some special offers very soon. Our breakfast buffet offers a wide selection of ‘intercontinental’ options, if you are looking for something a bit more specific we do offer a hot breakfast menu that you can choose from. We cater to everyone, so if you have any dietary requirements or preferences for any dishes then we will do our best to oblige. We look forward to welcoming you back in the future. Kind regards, Rob S
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jules wrote a review Nov 2022
2 contributions
I stayed in the hotel for one night and had breakfast in Bella Italia, both of which were amazing. I cannot recommend this enough - definitely see myself returning to Bella Italia for the delicious food and great service :)
Read more
Date of stay: November 2022
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Rob S, Owner at Hotel Indigo London - Paddington
Responded 4 weeks ago
Dear Jules, Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience. We are very pleased that you chose to stay with us and we hope you return in the near future. Please keep an eye out for our outgoing correspondence as we will be promoting some special offers very soon. Thank you for your kind words in regard to our team, I will ensure that the feedback is passed on to the hotel manager. Our breakfast buffet offers a wide selection of ‘intercontinental’ options, if you are looking for something a bit more specific we do offer a hot breakfast menu that you can choose from. We cater to everyone, so if you have any dietary requirements or preferences for any dishes then we will do our best to oblige. We look forward to welcoming you back in the future. Kind regards, Rob S
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hector Lopez wrote a review Nov 2022
9 contributions
Stay a nice hotel. I have to say the hotel staff were amazing, very nice building, nice facilities. Nice breakfast at Bella Italia, we really enjoy it, they looked after us very well. Highly recommend the whole experience.
Read more
Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Rob S, Owner at Hotel Indigo London - Paddington
Responded 4 weeks ago
Dear Javier, Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience. We are very pleased that you chose to stay with us and we hope you return in the near future. Please keep an eye out for our outgoing correspondence as we will be promoting some special offers very soon. Thank you for your kind words in regard to our team, I will ensure that the feedback is passed on to the hotel manager. Our breakfast buffet offers a wide selection of ‘intercontinental’ options, if you are looking for something a bit more specific we do offer a hot breakfast menu that you can choose from. We cater to everyone, so if you have any dietary requirements or preferences for any dishes then we will do our best to oblige. We look forward to welcoming you back in the future. Kind regards, Rob S
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marko T wrote a review Nov 2022
Dirty, noisy, air conditioning was rusty. Staff was clueless and the breakfast restaurant badly managed and food terrible and salty. This hotel is a 2 star hotel in my opinion. The hotel was poorly renovated and cheap looking. Total ripoff.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob S, Owner at Hotel Indigo London - Paddington
Responded 3 weeks ago
Dear Markot, Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience. I am sorry to hear that you had a less-than-desirable experience with us. We are currently in the process of training lots of staff which may have been why there was some confusion. I am sorry that you did not enjoy your breakfast, I have made a note of your review and I will pass this on to the hotel manager for review. Thank you once again for your feedback and we do hope to welcome you back in the future. Kind regards, Rob S
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
beata g wrote a review Nov 2022
very nice, central location, just a few steps away from Paddington station. Clean and well equipped room on the 4th floor (tv, coffe machine, kettle. the hotel is nicely decorated. Very friendly and helpful staff. Breakfast served in the italian restaurant next door (connected to the hotel). Will definitely come back.
Read more
Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob S, Owner at Hotel Indigo London - Paddington
Responded 5 weeks ago
Dear Beata, Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience. We are very pleased that you chose to stay with us and we hope you return in the near future. Please keep an eye out for our outgoing correspondence as we will be promoting some special offers very soon. Paddington Station is literally a two-minute walk from our doorstep, meaning that you have fantastic links to Heathrow Airport, where the Heathrow Express will take 25mins and leave every 15mins, and all of the most popular spots in the city at a reasonable price. Thank you for your kind words in regard to our team, I will ensure that the feedback is passed on to the hotel manager. Our breakfast buffet offers a wide selection of ‘intercontinental’ options, if you are looking for something a bit more specific we do offer a hot breakfast menu that you can choose from. We cater to everyone, so if you have any dietary requirements or preferences for any dishes then we will do our best to oblige. We look forward to welcoming you back in the future. Kind regards, Rob S
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$211 - $369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel indigo london paddington
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
64
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HOTEL INDIGO LONDON - PADDINGTON $189 ($̶2̶8̶8̶) - Updated 2022 Prices & Reviews - England

Frequently Asked Questions about Hotel Indigo London - Paddington
Which popular attractions are close to Hotel Indigo London - Paddington?
Nearby attractions include Paddington Station (0.1 miles), Serpentine Boating Lake (0.2 miles), and The Swan (0.3 miles).
What are some of the property amenities at Hotel Indigo London - Paddington?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo London - Paddington?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Indigo London - Paddington?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo London - Paddington?
Yes, parking is available to guests.
What are some restaurants close to Hotel Indigo London - Paddington?
Conveniently located restaurants include Bel Canto Restaurant, The Victoria, and Nipa Thai Restaurant.
Are there opportunities to exercise at Hotel Indigo London - Paddington?
Yes, guests have access to a fitness center during their stay.
Does Hotel Indigo London - Paddington have airport transportation?
Yes, Hotel Indigo London - Paddington offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Indigo London - Paddington?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Indigo London - Paddington?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to Hotel Indigo London - Paddington?
Many travelers enjoy visiting Churchill War Rooms (2.1 miles), Tower of London (4.2 miles), and Houses of Parliament (2.4 miles).