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Hotel Indigo London - Paddington

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About

#356 of 1,170 hotels in London
Location
4.7
Cleanliness
4.7
Service
4.4
Value
4.1

Discover the charm and elegance of Hotel Indigo London Paddington, a boutique hotel near Hyde Park and Paddington Station.

Hotel Indigo London Paddington is more than just a place to stay. It's a destination that reflects the local neighbourhood, with stylish rooms, inspiring artwork, and modern amenities. Whether you're travelling for business or pleasure, you'll find everything you need to make your stay comfortable and memorable.

You'll love our cosy and chic rooms, featuring unique murals, plush bedding, rainfall showers, and free WiFi. You'll also enjoy our Bella Italia restaurant, serving delicious Italian cuisine in a warm and inviting atmosphere. And you'll appreciate our convenient location, just minutes away from Hyde Park, Little Venice, Oxford Street, and other attractions.

Book your stay at Hotel Indigo London Paddington today and experience the best of London. When you book directly with us, you'll get the lowest price online and earn IHG Rewards Club points.

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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Photo copier / fax In business center
Street parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Taxi service
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun deck
Sun terrace
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Green
Languages Spoken
English, French, Russian, Spanish and 11 more
4.5
2,454 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Hotel Indigo London - Paddington receives a variety of feedback, with guests often praising the charming atmosphere, comfortable beds, and the hotel's cleanliness. The proximity to Paddington Station is a highlight for many, offering convenient transport links. However, opinions on service and value show a divide; some visitors applaud the friendly staff and efficient service, while others encounter neglect and question the value, citing overpriced and small rooms. Amenities like quality breakfast options are frequently appreciated, although room size and maintenance are areas noted for improvement.
Location
Convenient
Atmosphere
Charming
Rooms
Cramped
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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2454Reviews27Q+A100Room tips
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cherylhinton wrote a review Feb 13
Oxfordshire, United Kingdom452 contributions
Staff here were lovely. They were super helpful and wanted you to have a good stay. The room was fine, it had everything we needed and was clean and tidy. The only downside is that we had a corner room on the street and on a Saturday night it was very noisy outside. I luckily travel with ear plugs and doubt you would have got much sleep without them. We did not eat onsite but popped out, there is plenty locally to see you through and even more in the station.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from London Town Hotels , Owner at Hotel Indigo London - Paddington
Responded 1 week ago
Dear Cheryihinton, Thank you so much for your lovely comments and in particular how well our staff treated you during your stay. It is always such a pleasure to read a review when staff exceeded expectations. Being right in the heart of London it does get busy and noisy in the afternoons and evenings we do apologies for any discomfort you may have experienced during your stay. Once again thank you for your review and we hope to see you again soon. Regards Imran Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Russell S wrote a review Jun 2023
Bridgwater, United Kingdom5 contributions
Hotel's Favorite
Very comfortable and cool in the heatwave, staff very friendly and helpful. The breakfast service was good, quick and hot. Again the staff were great, really friendly and attentive even though very busy
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dom wrote a review Feb 11
United Kingdom2 contributions
I stayed at the Hotel Indigo London - Paddington during a recent stay with work. The location of the hotel is pretty central to Paddington, no more than a 5 minute walk from Paddington station and within walking distance to tube stations and Hyde Park etc. It is connected to a Bella Italia restaurant which is used for the morning Breakfast also. The check-in process was pretty seamless although I did arrive at a later time so don't know what it would be like during the day. I was situation in the lower ground floor which is basically the basement of the hotel, given that the hotel is on street level already. The room itself is a decent enough size, easily enough for 2 people, the decor of the room I had was slightly dated but nice enough, more than enough storage space and a desk for working if needed. The Bathroom was pretty small however with around 70% of the bathroom being used for the shower cubicle. Given the room I was In was on the lower ground floor, there was little to 0 natural light. There was a frosted glass door hidden behind some curtains but even when the curtains were open, it didn't provide much light, fairly certain it looked on to a wall, thus it being frosted. The hotel did however provide some decent amenities, all of the items in the mini-bar were included in the price which included soft drinks, water but also did include alcoholic drinks (red and white wine) which I was surprised at as usually these come at a premium. The room also had the facilities to order 24/7 room service through WhatsApp! I have seen this in places like Dubai and USA but never in London, didn't use it but pretty cool. The room also came with an Alexa next to the bed which was a nice touch, some functionality was disabled but you can use it for the main things such as music, alarm clock as well as some custom things like ordering food. The only real negative I had during my stay however was the shower. I often put showers as one of the key winners for a room but this did not deliver, the rainfall shower was pretty weak, enough so that I had to end up showering with the hand held attachment. It also was spraying in multiple different directions due to the individual water ports being moved (likely when being cleaned) , this meant most of the water ended up everywhere else, except on me. The breakfast in the morning was on the adjoined Bella Italia restaurant. Not a bad breakfast if included but plenty of nicer places for Breakfast around Paddington. Overall the hotel has a good location, some good amenities but falls down on some key elements, given I booked this last minute I paid £290+ which seems very expensive for what I was offered. If you were able to get this hotel for £160 - £190 then I think you would be a bit happier.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
Room Tip: Try not to get a room on the lower ground floor and check your shower early!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from London Town Hotels , Owner at Hotel Indigo London - Paddington
Responded 5 days ago
Dear Dom, Thank you for taking the time to share your detailed feedback about your recent stay at Hotel Indigo London - Paddington. We truly appreciate your valuable insights, as they allow us to continuously improve and enhance the experience we provide to our guests. We are delighted to hear that you found our hotel's location convenient and that you enjoyed the seamless check-in process. Your comments regarding the size of the room, the amenities provided, and the innovative features such as 24/7 room service via WhatsApp and the presence of Alexa are greatly appreciated. We are constantly striving to offer unique and convenient amenities to enhance our guests' stay. However, we regret to learn about the challenges you experienced, rest assured, we have taken note of your comments and will work diligently to address these issues to ensure a more comfortable experience for our future guests. Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back to Hotel Indigo London - Paddington in the future and provide you with an even better experience. Warm Regards, Athika Selvendiran Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Thea wrote a review Feb 6
17 contributions
Unfortunately a really poor stay at this hotel, unfortunate because it’s in a great location for transport and the member of staff who checked me in was lovely. Initial thoughts of the room were it would be fit for purpose, but the mattress and pillows were terrible, I could hear the road outside my window and anything going on in the corridor, and the bathroom tap was more of a dribble. I’m glad I only stayed one night.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from London Town Hotels , Owner at Hotel Indigo London - Paddington
Responded 2 weeks ago
Dear Theareviewer, Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo LONDON - PADDINGTON. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. My sincerest apologies for any inconvenience and discomfort you may have experienced during your stay . I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Kind Regards, Imran Guest service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MzRz2018 wrote a review Feb 3
Cotswolds, United Kingdom20 contributions
The location cannot be beat if you’re using Paddington rail or tube station as a transport hub, and I wouldn’t hesitate to stay here again! Room was very clean, cosy and warm, perfectly serviceable. This isn’t, IMO, a hotel you stay in because you want to relax and enjoy luxe amenities, it’s a hotel you stay in because it’s reliably comfortable and close to transportation that will take you anywhere in London you need to go. I wouldn’t bother with Bella Italia in the future… so I’d skip the hotel breakfast. We used our voucher and it was super underwhelming. Both our breakfast orders were totally wrong and poorly-prepared, but we had no time to correct it with a train to catch. There are plenty of other places to eat nearby, though, so it’s easy to pass on it if you know it’s not great in advance.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from London Town Hotels , Owner at Hotel Indigo London - Paddington
Responded 1 week ago
Dear MzRz2018 We genuinely appreciate your detailed feedback regarding your recent stay with us, and we apologise for any inconvenience you experienced during the breakfast. We are committed to providing a high standard of service and your comments have highlighted areas where we fell short. Your patronage means a lot to us, and we genuinely regret that we fell short of your expectations during this stay. We are dedicated to learning from this experience and making the necessary improvements. We hope for the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve. Sincerely Imran Miah Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bhavneeta T wrote a review Jan 2024
Malvern Wells, United Kingdom313 contributions
Lovely hotel, great location near to Paddington Station My go to property when staying in London for meetings Compact Boutique style rooms Free soft drinks in mini bar including water Tea & Coffee Making facilities and biscuits Bathrobes and slippers Adequate room for storage a short stay
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Indigo London Paddington, Owner at Hotel Indigo London - Paddington
Responded 5 weeks ago
Dear Bhavneetat, We sincerely appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at Hotel Indigo London Paddington. We look forward to welcome you soon at our property again! Kind Regards, Imran Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mustafa Aziz wrote a review Jan 2024
4 contributions
I recently had the pleasure of staying at Hotel Indigo Paddington and wanted to express my appreciation for Abdul's outstanding service. His professionalism and friendliness truly enhanced my experience. Abdul went above and beyond to ensure my stay was comfortable, making him a valuable asset to the hotel's team. I highly commend his excellent customer service.
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Date of stay: January 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Indigo London Paddington, Owner at Hotel Indigo London - Paddington
Responded 5 weeks ago
Dear IAMMus4327, Thank you for your wonderful review! We are glad you have enjoyed your stay and experience with us. We appreciate your kind words about Abdul. We'll let him know how satisfied you were with his service. Thank you once again,We look forward to welcome you back for another outstanding experience with us. kind Regards Imran Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike wrote a review Jan 2024
Washington DC, District of Columbia273 contributions
I just completed a two-night stay at the Hotel Indigo and had a pleasant experience! From check-in to check-out, the staff were courteous and helpful. Maty at the front desk graciously welcomed me and noted my Platinum Elite status. The room was cozy and comfortable. The buffet breakfast was quite generous. The hotel is located just minutes from Paddington Station and steps from a variety of cafes, markets, pubs, and restaurants. Highly recommended!
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Date of stay: January 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Indigo London Paddington, Owner at Hotel Indigo London - Paddington
Responded Jan 13, 2024
Dear MikeJet88, Thank you for staying with us and taking the time to share your experience. We appreciate your loyalty to IHG One Rewards Club as our Platinum Elite Member. We are glad to know that you had a pleasant stay from check-in to check-out. I'm sure Maty will be thrilled to hear that you have been graciously welcomed and recognised by her. We appreciate your highly recommendation and we look forward to welcoming you back again soon. Warm Regards, Rax Lucero Senior Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Inspire38591689937 wrote a review Jan 2024
1 contribution
The hotel is cozy and clean and the staff are lovely even the area safe and nice everything is around me and next to me laundry, train station and salon and restaurant a lot of halal restaurants The late night shift they are lovely and helpful Thanks to the super hero security fuad And abdul and kojo they are amazing 😍
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Date of stay: January 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Indigo London Paddington, Owner at Hotel Indigo London - Paddington
Responded Jan 7, 2024
Dear Inspire385916889937, Thank you for staying with us and taking the time to share your experience with us. We are glad to hear that you had a lovely stay with us. Our Nights Team and Security Abdul, Kojo and Fuad would be thrilled to hear that you have enjoyed their amazing service. We look forward to welcoming you back again in the future. Warm Regards, Rax Lucero Senior Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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William G wrote a review Jan 2024
1 contribution
The front desk staff were always friendly, professional and engaging. They were able to give us one of two rooms for early check in so we could get our day going! The housekeeping staff were amazin. The rooms were kept very clean and orderly. Comfortable beds, snacks, a great shower & and having a safe in the room added to our pleasant stay. The Hotel Indigo, Paddington, is in a great location. It is around the corner from Paddington Station and only a short walk, train or taxi to the London sights. There are plenty of pubs in the area as well. Kudos to the Hotel Indigo for a job well done!
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Indigo London Paddington, Owner at Hotel Indigo London - Paddington
Responded Jan 2, 2024
Dear William, We are delighted to know that you had a pleasant stay with us. We hope to see you soon in the near future! Warm Regards, Athika Selvendiran Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$193 - $340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel indigo london paddington
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
64
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL INDIGO LONDON - PADDINGTON $193 ($̶2̶4̶9̶) - Updated 2024 Prices & Reviews - England

Frequently Asked Questions about Hotel Indigo London - Paddington
Which popular attractions are close to Hotel Indigo London - Paddington?
Nearby attractions include Paddington Station (0.1 miles), Serpentine Boating Lake (0.2 miles), and The Swan (0.3 miles).
What are some of the property amenities at Hotel Indigo London - Paddington?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo London - Paddington?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Indigo London - Paddington?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo London - Paddington?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Hotel Indigo London - Paddington?
Conveniently located restaurants include The Bear, Nipa Thai Restaurant, and The Victoria, Paddington.
Are there opportunities to exercise at Hotel Indigo London - Paddington?
Yes, guests have access to a fitness center during their stay.
Does Hotel Indigo London - Paddington have airport transportation?
Yes, Hotel Indigo London - Paddington offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotel Indigo London - Paddington?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to Hotel Indigo London - Paddington?
Many travelers enjoy visiting Houses of Parliament (2.4 miles), Churchill War Rooms (2.1 miles), and Tower of London (4.2 miles).
Does Hotel Indigo London - Paddington have any great views?
Yes, guests often enjoy the city view available here.