Four Seasons Hotel London at Ten Trinity Square
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About
#94 of 1,207 hotels in London
Location
4.7
Cleanliness
4.9
Service
4.8
Value
4.5
Travelers' Choice
In a landmark building, Four Seasons Hotel London at Ten Trinity Square provides a central city location, near the Tower of London, Tower Bridge and the River Thames. The historic building - the 1922 headquarters of the Port of London Authority - also features two-Michelin-starred La Dame de Pic London, the first UK restaurant by Anne-Sophie Pic, the most decorated female Michelin star chef in the world and Asian Restaurant, Mei Ume. Presiding at the heart of the hotel, Rotunda Bar and Lounge is a stylish venue set beneath a spectacular art-deco style domed ceiling. This striking location is the setting for afternoon tea and offers lounge seating and tables to enjoy an all-day dining menu. During the evening the vibrant bar is led by London's top mixologists, offering a list of innovative cocktails as well as refined classics. The Hotel's Spa offers a wide range of results-driven treatments as well as excellent facilities, including a swimming pool, vitality pool, steam room and sauna. The building also incorporates the Ten Trinity Square Private Club, the City's finest club for business, wine and culture.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Indoor pool
Pool / beach towels
Heated pool
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Fireplace
Minibar
Flatscreen TV
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Historic Hotel
Languages Spoken
English, French, Chinese, Dutch and 2 more
Location
100Great for walkers
Grade: 100 out of 100
214Restaurantswithin 0.3 miles
77Attractionswithin 0.3 miles
10 Trinity Square, London EC3N 4AJ England
Getting there
Tower HillUnderground2 min
Tower GatewayDLR3 min
Rental CarsSee rental cars from $25/day
675Reviews19Q+A41Room tips
Reviews
Traveler rating
- 573
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- 25
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- 10
Time of year
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Impeccable service and perfect rooms. The suite was beautiful and that whole floor smelled amazing. The spa downstairs is so fun and relaxing. I cannot say enough good things about everyone working here. The Asian restaurant in the hotel has amazing food and I still crave the apple cider at Balfour St. Barts. We loved staying at this hotel.
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie-Laure Fleury, General Manager at Four Seasons Hotel London at Ten Trinity Square
Responded 4 days ago
Dear anigozanthos, thank you so much for taking the time to write such a wonderful review! We are so pleased to hear that you loved the Suite, the Spa and our Mei Ume restaurant. I will certainly pass your feedback on to our entire team, and we very much look forward to welcoming you back soon! Warm regards, Marie-Laure Fleury General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The most beautiful, luxurious hotel I've ever stayed in. Fun, friendly, extra attentive staff made this a trip of a lifetime. The room was spacious, clean, modern and extremely comfortable. The spa was spectacular and the concierge got us the best tickets to an amazing show. Unforgettable!
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Date of stay: May 2023
Value
Location
Service
Room Tip: Get a massage and use the pool and fitness center
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie-Laure Fleury, General Manager at Four Seasons Hotel London at Ten Trinity Square
Responded 2 weeks ago
Dear 3Cousins, thank you so much for taking the time to write such a fabulous review! We are so pleased to hear that you loved the room and the Spa, and also that you enjoyed your show! We will certainly pass your feedback on to our Concierge and Spa teams, and we very much look forward to welcoming you back soon. Warm regards, Marie-Laure Fleury General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We didn’t stay in the hotel but had the afternoon tea in the Rotunda Lounge. Maybe we were so spoiled in Four seasons Maldives (see my other review on Kuda Huraa), unfortunately 10 Trinity square didn’t quite meet our expectations: 1) we were greeted by the front desk who led to our table, where I found that there were still breadcrumbs left on one of the chairs... It wasn’t a great start. 2) Our waiter might have had a very long day - he was not smiling and not interested in having a conversation. 3) I really had to make an effort to signal that we needed a refill as at least two other waiters nearby avoided eye contact with me. 4) No one ever came to ask us how we felt about food/tea etc. On the flip side: 1) Great ambience with live music 2) The doorman and the lady in the art gallery were very friendly and welcoming. Maybe I had to stay in the hotel to be treated differently? I do not know, and I am not going to find out.…
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie-Laure Fleury, General Manager at Four Seasons Hotel London at Ten Trinity Square
Responded 3 weeks ago
Dear 603yongc, I was so disappointed to read your review about your Afternoon Tea experience in Rotunda. Please accept my sincere apologies that it did not meet your expectations. We always strive to perfect our service and offering, so thank you for bringing these issues to my attention. Please rest assured we will internally address each of your concerns, as we take matters such as these very seriously. Once again, we apologise for not providing the service our brand stands for. Please don't hesitate to reach out to us directly if you'd like to discuss the matter further. Kind regards, Victoria Lebedeva Assistant Director of Food & Beverage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our second time here and it didn't disappoint. A beautiful building and amazing staff, whether it's the Concierge team or reception staff, everyone is professional and has a smile. We had a slight problem with the aircon, which actually was just a case of us having it on the wrong setting, but we were still brought a bottle of wine and macaroons to our room for our inconvenience. This is just a very classy hotel and we will definitely return
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie-Laure Fleury, General Manager at Four Seasons Hotel London at Ten Trinity Square
Responded 4 weeks ago
Dear juliasN210AS, thank you so much for taking the time to write such a wonderful review! We are so pleased to hear that you love the building (we are very lucky!) and find our team to be professional. We will certainly pass your feedback on to our Concierge and Reception teams, and we very much look forward to welcoming you back. Warm regards, Marie-Laure Fleury General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible afternoon tea . Please save your money and go somewhere else . The service is slow , scones cold , staff is clueless , they make faces when asked for extras . We had to tell them that it wasn’t great . Can’t expect this from four seasons . Going down the drain really . Should have gone somewhere else , also the tea wasn’t nice . Very dark place , no frills around the tea , very plain looking . Desserts had weird flavours .
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Don’t go
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie-Laure Fleury, General Manager at Four Seasons Hotel London at Ten Trinity Square
Responded 3 weeks ago
Dear taupenc, We are very sorry to hear that you did not enjoy your afternoon tea experience with us at Rotunda lounge. Thank you for sharing your feedback and bringing this to our attention. We always strive to perfect our service and offering, please rest assured we will internally address each of your concerns. Once again, we apologise for not providing the service our brand stands for. Please don't hesitate to reach out to us directly if you'd like to discuss the matter further. Kind regards, Victoria Lebedeva Assistant Director of Food & Beverage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So far, the best hotel service we’ve ever experienced! From front desk to room service to spa and restaurants, everyone had a great welcoming and warm smile. Our room is always kept clean during our stay too. It’s also impressive how they all try to remember your name and make you feel recognised and attended to. You’ll never regret booking your stay here as everything was top-notch.
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Review collected in partnership with Four Seasons
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie-Laure Fleury, General Manager at Four Seasons Hotel London at Ten Trinity Square
Responded 4 weeks ago
Dear ne0mani, thank you so much for taking the time to write such a wonderful review! For you to say that our service was the best hotel service you've ever experienced, is just the biggest compliment we could wish for, and we really do appreciate it! We will certainly pass your feedback on to our entire team, and we very much look forward to welcoming you back. Warm regards, Marie-Laure Fleury General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our two night stay we were made to feel so special and welcome. Brilliant location for seeing so many London sights. The room was immaculate and has everything you could need. The staff were amazing. We can’t wait to come back, such a special treat to stay there.
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Review collected in partnership with Four Seasons
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie-Laure Fleury, General Manager at Four Seasons Hotel London at Ten Trinity Square
Responded Apr 25, 2023
Dear Mingle6807, thank you so much for taking the time to write such a lovely review! We are so pleased to hear that you loved the room and though the staff were amazing. We will certainly pass your feedback on to the entire team, and we very much look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the best Four Seasons stays we’ve had. Beautiful hotel with incredible service from every single member of staff. Rotunda was an incredibly calm and relaxing restaurant in the heart of the hotel. The Spa is excellent and again amazing service. We were staying with young children and the hotel went above and beyond to treat them, and us. Can’t wait to return!
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie-Laure Fleury, General Manager at Four Seasons Hotel London at Ten Trinity Square
Responded Apr 20, 2023
Dear 5star-sun, thank you so much for taking the time to share this wonderful review following your stay at the hotel. I am so thrilled to read that you loved Rotunda and the Spa, and will be sure to share your feedback with the team. I hope to welcome you back to Ten Trinity Square again very soon. Marie Laure Fleury General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I could not have been happier with my stay! All of the staff were tremendously helpful! I used various services (the restaurant, room service, the concierge, etc.) and was always taken care of promptly! The doormen were also very helpful and kindly answered my request for hidden gems of London with some fun local recommendations, adding a nice personal touch to this beautiful hotel! In addition to the top-notch service, this is located in such a fantastic spot in London! I was able to grab a coffee by the River Thames, looking at the Tower Bridge and Tower of London every morning since it was just a walk across the street! Also, though I did fit in some touristy time, this was a work trip. Fortunately, the comfortable bed and black out curtains made for a great night's sleep for the duration of my stay. Thank you Four Seasons Ten Trinity!!!…
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Review collected in partnership with Four Seasons
Date of stay: April 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie-Laure Fleury, General Manager at Four Seasons Hotel London at Ten Trinity Square
Responded Apr 21, 2023
Dear Ms. Hall, thank you so much for your wonderful feedback following your recent visit to Ten Trinity Square. We were thrilled to read that you enjoyed your time with us, and that you loved our location next to the Thames and the beautiful Tower of London. We hope to welcome you back soon, hopefully on a leisure trip next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Highly recommend. Staff, accommodations, atmosphere, etc were all top tier. The Hotel is centrally located with easy access to many of London's attractions. Transportation was readily available. The restaurant and bar were well attended by knowledgeable and very pleasant staff. A great experience.
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Review collected in partnership with Four Seasons
Date of stay: April 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie-Laure Fleury, General Manager at Four Seasons Hotel London at Ten Trinity Square
Responded May 3, 2023
Dear John, thank you so much for your wonderful feedback following your recent visit to Ten Trinity Square. We were thrilled to read that you enjoyed your time with us, and that you found the staff, room, atmosphere and restaurant to be top tier! Thank you again, and we do hope to welcome you back soon. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$932 - $1,313 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonCity of London
NUMBER OF ROOMS
100
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Claim Your ListingFOUR SEASONS HOTEL LONDON AT TEN TRINITY SQUARE - Updated 2023 Prices & Reviews (England)
Frequently Asked Questions about Four Seasons Hotel London at Ten Trinity Square
Which popular attractions are close to Four Seasons Hotel London at Ten Trinity Square?
Nearby attractions include Tower of London (0.2 miles), Sky Garden (0.3 miles), and Axeperience (0.2 miles).
What are some of the property amenities at Four Seasons Hotel London at Ten Trinity Square?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel London at Ten Trinity Square?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel London at Ten Trinity Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Seasons Hotel London at Ten Trinity Square?
Yes, parking is available to guests.
What are some restaurants close to Four Seasons Hotel London at Ten Trinity Square?
Conveniently located restaurants include Devine Restaurant Coffee Bar, Sky Pod Bar, and Darwin Brasserie.
Are there opportunities to exercise at Four Seasons Hotel London at Ten Trinity Square?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Four Seasons Hotel London at Ten Trinity Square have airport transportation?
Yes, Four Seasons Hotel London at Ten Trinity Square offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Seasons Hotel London at Ten Trinity Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Seasons Hotel London at Ten Trinity Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Seasons Hotel London at Ten Trinity Square offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.