Four Seasons Hotel London at Ten Trinity Square
590 reviews
#60 of 1,157 Hotels in London
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Dining (96)
Room & Suite (64)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Seasons Hotel London at Ten Trinity Square
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#60 of 1,157 hotels in London
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
In a landmark of power and prestige, Four Seasons Hotel London at Ten Trinity Square provides a central city location, near the Tower of London, Tower Bridge and the River Thames. The historic building - the 1922 headquarters of the Port of London Authority - also features the one-Michelin-starred La Dame de Pic London, the first UK restaurant by Anne-Sophie Pic, famed as the only current French female chef to be awarded three Michelin stars and Asian Restaurant, Mei Ume. Presiding at the heart of the hotel, Rotunda Bar and Lounge is a stylish venue set beneath a spectacular art-deco style domed ceiling. This striking location is the setting for afternoon tea and offers lounge seating and tables to enjoy an all-day dining menu. During the evening the vibrant bar will be led by London's top mixologists, offering a list of innovative cocktails as well as refined classics.
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Room & Suite (64)64
Full view
Property amenities
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Fireplace
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Historic Hotel
Location
Full view
100Great for walkers
Grade: 100 out of 100
246Restaurantswithin 0.3 miles
73Attractionswithin 0.3 miles
Contact
10 Trinity Square, London EC3N 4AJ England
Getting there
Tower HillUnderground2 min
Tower GatewayDLR3 min
Rental CarsSee rental cars from $22/day
590Reviews17Q+A29Room tips
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Popular mentions
We have stayed in this hotel twice pre covid and it was fantastic one of the best in London. Unfortunately this last stay was very disappointing. The hotel although open did not feel fully operational in many areas. The food choices were so limited and menus were extremely small. Only one restaurant open in hotel and it's their 2 Michelin starred restaurant. In room dining and the rotunda bar had the same all day menu. The hotel seemed to struggle with gluten free options. Only one option offered in the rotunda was a salad. In room dining was worse i was offered the same salad i had earlier. A high end hotel with high end chefs could not think of a gf evening meal? In room technology in our suite was not working tv satellite signal was terrible. We were booked for 3 nights but checked out the following morning with no charge. We moved to another hotel in London. Staff were very apologetic and friendly although it wasn't their fault. Not sure who has decided in management to make such huge cutbacks that other London hotels have not. I would love to return here to be reminded of the wonderful service it once provided on our previous stays but until it is fully operational i won't be returning anytime soon. …
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Honestly I was shocked with my experience after reading reviews. Yes, the place had probably just reopened after shutdown and was empty - but with no rate reduction to compensate for seriously reduced (cost saving) services it was very disappointing. I had booked 3 nights, but left after one and glad I did. Temperature checks on arrival were fine, check in took a long time and in the age of masks/social distancing I was shocked the otherwise pleasant front desk associate got into the elevator and walked us to the room - I think you either go all in with mitigation efforts or not at all and this was a mixed bag. The room (apparently am Amex upgrade) looked directly onto another building - very dark and disappointing. If the hotel is empty why not make it a pleasurable experience or at least offer a nicer room (I might have paid). The room was otherwise rather basic and of course gutted of the usual menus/bar etc a la COVID. The gym open but again meh. The big letdown the rotunda dining area which is a soulless void - the space, design (subjective of course but a lost opportunity) service and offerings left me scratching my head and frankly annoyed. We spent the one night and left - initial front desk staff wanted to charge a second night early departure fee but thankfully someone with common sense stepped in, did the right thing and we stepped out - and likely will not return. The location of course in the financial area other than proximity to the tower and bridge better suited to business but even allowing for this - hard to justify value under any circumstance and a bad experience. …
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Date of stay: September 2020Trip type: Traveled as a couple
Helpful
Maria Piscitelli was very helpful and incredibly efficient when making my reservation. This will be my second visit to The Rotunda bar/lounge, third visit to the Four Seasons: Trinity Square. During my previous visits, the staff were very attentive and delightful, the atmosphere was rather pleasant; making this one of my favourite places to visit with friends and family or even alone! Many thanks, Four seasons Staff. Luana
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Date of stay: October 2020Trip type: Traveled with friends
Helpful
Four Seasons excellence at a boutique scale; rooms and public areas exquisite and you never feel like an ice cube in a tray. Location ultra convenient to tube, sight-seeing and running. Staff up to the usual 4S snuff.
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Review collected in partnership with Four Seasons
Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from FSTenTrinity, General Manager at Four Seasons Hotel London at Ten Trinity Square
Responded Mar 18, 2020
Dear MJHerrington thank you for your feedback following your recent visit to Ten Trinity Square. I am really pleased to read you enjoyed your experience, and we hope to have the pleasure of welcoming you back soon. Vincent Hoogewijs General Manager
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Top notch hotel, with great service, and excellent location. Everyone of the service staff from housekeeping to the Conceirge and doormen exemplified the highest of service standards. Worth the extra costs if you want to be treated as royalty. Also the glass elevator was something to behold.
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Review collected in partnership with Four Seasons
Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from FSTenTrinity, General Manager at Four Seasons Hotel London at Ten Trinity Square
Responded Mar 5, 2020
Dear G654ZPjerryc thank you for your feedback following your recent visit to Four Seasons Hotel London at Ten Trinity Square. I am delighted to read you enjoyed your experience, and we look forward to welcoming you back very soon. Vincent Hoogewijs General Manager
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PRICE RANGE
$621 - $1,280 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonCity of London
NUMBER OF ROOMS
110
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Claim Your Listing Frequently Asked Questions about Four Seasons Hotel London at Ten Trinity Square
Which popular attractions are close to Four Seasons Hotel London at Ten Trinity Square?
Nearby attractions include Tower of London (0.2 miles), Sky Garden (0.3 miles), and Ceremony of the Keys (0.1 miles).
What are some of the property amenities at Four Seasons Hotel London at Ten Trinity Square?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel London at Ten Trinity Square?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel London at Ten Trinity Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Four Seasons Hotel London at Ten Trinity Square?
Conveniently located restaurants include Blacklock City, Balls Brothers Minster Court, and La Dame de Pic London.
Are there opportunities to exercise at Four Seasons Hotel London at Ten Trinity Square?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Four Seasons Hotel London at Ten Trinity Square have an airport shuttle?
Yes, Four Seasons Hotel London at Ten Trinity Square offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Seasons Hotel London at Ten Trinity Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Seasons Hotel London at Ten Trinity Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Seasons Hotel London at Ten Trinity Square offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Four Seasons Hotel London at Ten Trinity Square?
Many travelers enjoy visiting Churchill War Rooms (2.3 miles), Tower of London (0.2 miles), and Houses of Parliament (2.1 miles).