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So Sienna

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1 room 2 adults 0 children
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So Sienna
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205 Reviews from our TripAdvisor Community

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Showing 151: English reviews
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Reviewed 4 weeks ago via mobile

Upon arrival we were told that we would have to stay at a hotel in Kilburn, we insisted we stayed at So Sienna because we were attending the Hammersmith Apollo, 2 minutes away rather that 5 miles!. We insisted we stayed at So Sienna or they pay ALL out taxi journeys. They allowed us to stay. Once in our rooms...

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Thank Rob M
Bristol, United Kingdom
Reviewed 5 weeks ago via mobile

Don't bother booking here unless it is an absolute last resort. Walked in to find the room shabby and run down. The carpet is covered in stains and you get the feeling it's had only the most superficial clean. I spotted an old fag end just under our bed (pictured). Worse still there is absolutely no heating. From the other...

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Thank JumperBristol
Reviewed January 20, 2017 via mobile

These Apartments have had bad reviews.. at one point we nearly canceled!! But i am so happy we didn't. Myself and my friend booked a studio flat .we had free upgrade to one bed room apartment, We arrived early that was no problem the manager was so helpful he said the room was not ready we could put our luggage...

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Thank 2244am
Dudley, United Kingdom
Reviewed January 6, 2017

I stayed at the SO Sienna apartment on a whilst working in Hammersmith at the end of November, my colleagues and I checked in to find the central heating was not working we informed reception who played dumb to start then said they had an engineer on the way and provided us with one electric heater which was to be...

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2Thank sprinklerking
Mumbai (Bombay), India
Reviewed December 24, 2016

The hotel is an apartment style and it has minimum facilities compared to the price charged by them. Also there is no lift so for the rooms allocated on 1st, 2nd and 3rd floors the guest will have to carry luggage all the way up.

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Thank shahbijal26
New Delhi, India
Reviewed December 19, 2016

I stayed in So Sienna for 3 weeks on a business trip. I did not like anything here except it's location. Hotel is at walking distance to the nearest hammersmith tube station. Hotel has 3 floors and does not have any lift. You will definitely have problems if you have heavy luggage. I got the Studio apartment and found broken...

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1Thank Sumit008
Plymouth, United Kingdom
Reviewed December 5, 2016

I have stayed here before and even given a fairly positive review but this time it was a very poor experience. The main problem was that I had to taken to the annex building just around the corner in which my room was situated, the night porter showed me the way and I presumed he shut the door of that...

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Thank GRLUK
Mumbai
Reviewed December 3, 2016

This is an apartment style hotel and you get basic facilities as needed along with kitchenette and other day to day necessary items. The hotel was quite clean but there is no lift and if you are moving in with heavy luggage it becomes really difficult to move them up or down.

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1Thank Ankit S
Ciutadella, Spain
Reviewed December 1, 2016

I booked at So sienna for a week, went there with my son (9) who is asthmatic, many days before to go I contact them through booking.com to make sure that everything would be clean and tidy, they emailed me and assured me that I would enjoy my stay. What was my surprise when I saw my apartment! I thought...

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1Thank Sonia M
A TripAdvisor Member
1 review
Reviewed November 30, 2016 via mobile

I booked to stay here with my 6 year old son for two nights. When we arrived told no room and they had been trying to contact that day. Room booked and paid for 6 weeks earlier. Offered their sister hotel in Kilburn which was not suitable for our purpose. We wanted to be in Hammersmith. Asked for refund. Receptionist...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The chic and stylish apartments at So Sienna come with free Wi-Fi and modern kitchen facilities. Hammersmith Tube Station is a 5-minute walk away, for links to London attractions. Each So Sienna apartment is different. However, all feature an LCD TV, some have a DVD player and pure Egyptian cottons. A laundry service, shopping service and concierge can also be used. Via the Piccadilly Line, Hammersmith Station offers direct access to Heathrow Airport, museums at Knightsbridge, and entertainment at Leicester Square and Covent Garden. So Sienna is on the west side of Central London, about 500 metres from the HMV Hammersmith Apollo venue. Earls Court and Olympia exhibition centres are within 2 miles. ... more   less 

Additional Information about So Sienna

Address: 38-40 Glenthorne Road | Hammersmith, London W6 0LJ, England
Location: United Kingdom > England > London > East End / East London
Price Range: $90 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — So Sienna 4*
Number of rooms: 24
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Also Known As:
So Sienna Hotel London
So Sienna London, England
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Questions & Answers

Here's what travelers have asked, with answers from So Sienna staff and other travelers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a Bigger Room”
 of 5 bubbles shahbijal26, Dec 24, 2016 | Read review
“refuse to be in the annex unless they have got the door fixed.”
 of 5 bubbles GRLUK, Dec 5, 2016 | Read review
“Select rooms on ground floor”
 of 5 bubbles Shahanks, Dec 3, 2016 | Read review
“inspect the room and fittings beforehand. talk to management immediately if something does not work.”
 of 5 bubbles savishy, Oct 12, 2016 | Read review
“Flats in the back of the hotel away from the street are probably quietest.”
 of 5 bubbles jennifersE6682IM, Sep 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question