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So Sienna

219 reviews
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Traveler (143)
Room & Suite (42)
Hotel & Grounds (106)
Overview
  • Excellent14%
  • Very good21%
  • Average11%
  • Poor13%
  • Terrible41%
Travelers talk about
Free Wifi
Non-Smoking Rooms
Kitchenette
Free Parking
Breakfast included
Pool
4.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (219)Write a Review
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All reviewshammersmith tube stationbins were emptied dailyliving kitchen areastudio flatthese apartmentsserviced apartmentmini kitchen
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1 - 5 of 161 reviews
Reviewed 1 week ago

We stayed for one night on 16th December. Allegedly all the rooms were taken in the main building and so we were given a room around the corner in an 'annex' ... Classic 'bait & switch'. The first room had a blocked sink and was...More

Thank Kirk S
Reviewed November 27, 2017 via mobile

I stayed in So sienna for 5 weeks and there is absolutely nothing I could complain about. Stuff was really friendly. My room was very clean and nice and cosy. There is a nice garden area in front of the building. I had an amazing...More

Thank Natalia W
Reviewed November 4, 2017 via mobile

I stayed for 9 nights with my 6 year old. The deluxe room was a good size and comfortable but the carpet was heavily stained and gave an awful first impression, especially when it is described as 'luxury'. The shower was awful as it is...More

Thank Paulette A
Reviewed October 30, 2017

I had made a reservation several weeks earlier, but upon arrival, was told there were maintenance issues, and that if I wanted lodging in London, I'd have to travel to one of their affiliated locations. Supposedly, they could not contact me via email because they...More

Thank worldwidetravel101
Reviewed October 2, 2017 via mobile

Avoid this hotel. It is an absolute disaster. For a start, it doesn’t look anything like the photos, in real life it looks insect infested, filthy, and crumbling. More like a one or two star hotel than a four. The staff are also extremely rude...More

2  Thank Julia W
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room amenities
Microwave
Details
Price range
$81 - $205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
$81 - $205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveler (143)
Room & Suite (42)
Hotel & Grounds (106)
Bathroom (12)
Questions & Answers
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Lynette S
April 9, 2015|
AnswerShow all 6 answers
Response from rainbowbright23 | Reviewed this property |
I had over £500 taken from my bank account through Booking com by this hotel, 2 weeks before Christmas. They will not cancel the rooms I booked and refuse to see that they have done anything wrong. I cancelled the rooms with... More
0
Votes
Room Tips
"Find another hotel"
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"Try to get a Bigger Room"
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"refuse to be in the annex unless they have got the door fixed."
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"Select rooms on ground floor"
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