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So Sienna

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So Sienna
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179 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Dundee, United Kingdom
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Apologies for the delay in reviewing, we have been trying to raise our issues with the company and have been ignored. changed room on arrival due to broken tv. Although it appeared the room had been upgraded the bullet points are this - no lock on second floor window next to child's bed which had a filthy stained mattress and... More 

Helpful?
Thank william s
Bridgend, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Great location for central London trip as near tube station. However these 'luxury' apartments were certainly lacking a certain something - we stayed in a basement one bedroom apartment. On the positive the place was clean with two good bathrooms and crisp linen. However the carpeted floor was very shabby - first impressions really do count guys!! Also the bed... More 

Helpful?
4 Thank Suemh46
Toronto, Ontario, Canada
1 review
1 of 5 stars Reviewed 5 weeks ago

I traveled to London, UK via Paris, France with my wife and almost two-year-old son. We booked a four-night stay in May 2016 on the Hotels.com website. It was a same-day booking so in away we were desperate for a place to stay. Since the hotel is classified by the said booking site as a four-star hotel, we did not... More 

Helpful?
Thank Matt R

Travelers are raving about these London hotels

Wymondham, United Kingdom
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed July 12, 2016

My wife and I opted for an apartment rather than a hotel room, as we wanted a space for our two-year-old son to roam where we could feel at home during our two-day visit to meet friends in London. We tried many times throughout the day of our arrival to ring the contact telephone number (a mobile) listed on the... More 

Helpful?
Thank Matthew B
Norwich
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 8, 2016

Stayed overnight in So Sienna in Hammersmith. Was pleasantly surprised as we expected a studio, but got a bedroom and seperate living area. The decoration was very modern and the area pretty quiet. Would stay there again

Review collected in partnership with Alpharooms

Helpful?
1 Thank buddy1austin
Trowbridge, United Kingdom
1 review
2 of 5 stars Reviewed July 3, 2016

Just returned from a weekend at so sienna and I agree with a lot of the comments above however this would depend on the apartment you were given. Our apartment looked like a one armed man had completed the diy with the best intentions but very little skill. For example the laminate flooring was half edged, the shower cubicle leaked... More 

Helpful?
Thank gillbrindley
1 review
1 of 5 stars Reviewed June 17, 2016

The description is a complete lie. 1st they gave me a bed in a room with nothing else, I complained, then got basically a bed in a kitchen NOT an apartment. Water leaked from the light in shower there was no OnDemand, No DVD player, No Iron, nothing. They call them 'lavishly appointed apartments' which is false advertising in my... More 

Helpful?
Thank Andy D
London, United Kingdom
1 review
5 of 5 stars Reviewed May 30, 2016 via mobile

I was staying in so sienna apartments last week my room was on the basement, the room was nice actually we had the garden as well, the place is very close to Hammersmith station and also to shopping centre, The reception was open 24 hours and staff was very helpful we did not have any issue in room jut The... More 

Helpful?
Thank janbera
Silvia G, Guest Relations Manager at So Sienna, responded to this review

Dear Guest, What a lovely review of our apartments. We are delighted to read that you had a fully pleasant stay with us, and that you enjoyed our location, the private garden, and our customer service. We indeed do our best to offer all our guests valued accommodations and we are glad that you appreciated it in full. We hope... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed May 29, 2016 via mobile

The location was very close to Hammersmith station and they staff was very friendly, the check in time is 2pm but we was arrive really morning and our apartment was ready our studio flat was on the top floor but The room was very nice and good value and we had a good time in so sienna apartments. Do not... More 

Helpful?
Thank mandoor44
Silvia G, Guest Relations Manager at So Sienna, responded to this review

Dear Guest, What a nice review of our apartments. We are glad to read that you enjoyed our convenient location, that you found our staff friendly, and your accommodation of a good value. We work very hard to satisfy all our guests and your positive feedback is very rewarding for us. We hope to see you again in the near... More 

England, United Kingdom
1 review
1 of 5 stars Reviewed May 16, 2016

We booked this apartment with free cancellation and therefore should not have taken payment until arrival instead they took it instantly. When I tried to cancel we had weeks of phone calls and trying to get refund which was full of empty promises and lies. I had to seek help from Booking.com who were very helpful but was still a... More 

Helpful?
Thank sallyhooper
Silvia G, Guest Relations Manager at So Sienna, responded to this review

dear Guest, Thank you for sharing your feedback with us. We are really sorry to read about your experience with your reservation. I believe there has been some sort of glitch with the cancellation policy on your booking, but I am glad it has been resolved at your satisfaction. Please accept our deepest apologies for any inconvenience you might have... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The chic and stylish apartments at So Sienna come with free Wi-Fi and modern kitchen facilities. Hammersmith Tube Station is a 5-minute walk away, for links to London attractions. Each So Sienna apartment is different. However, all feature an LCD TV, some have a DVD player and pure Egyptian cottons. A laundry service, shopping service and concierge can also be used. Via the Piccadilly Line, Hammersmith Station offers direct access to Heathrow Airport, museums at Knightsbridge, and entertainment at Leicester Square and Covent Garden. So Sienna is on the west side of Central London, about 500 metres from the HMV Hammersmith Apollo venue. Earls Court and Olympia exhibition centres are within 2 miles. ... more   less 

Additional Information about So Sienna

Address: 38-40 Glenthorne Road | Hammersmith, London W6 0LJ, England
Location: United Kingdom > England > London > East End / East London
Price Range: $92 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — So Sienna 4*
Number of rooms: 24
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Also Known As:
So Sienna Hotel London
So Sienna London, England
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