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So Sienna

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So Sienna
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177 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Bridgend, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

Great location for central London trip as near tube station. However these 'luxury' apartments were certainly lacking a certain something - we stayed in a basement one bedroom apartment. On the positive the place was clean with two good bathrooms and crisp linen. However the carpeted floor was very shabby - first impressions really do count guys!! Also the bed... More 

Helpful?
1 Thank Suemh46
Wymondham, United Kingdom
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife and I opted for an apartment rather than a hotel room, as we wanted a space for our two-year-old son to roam where we could feel at home during our two-day visit to meet friends in London. We tried many times throughout the day of our arrival to ring the contact telephone number (a mobile) listed on the... More 

Helpful?
Thank Matthew B

Travelers are raving about these London hotels

Norwich
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed overnight in So Sienna in Hammersmith. Was pleasantly surprised as we expected a studio, but got a bedroom and seperate living area. The decoration was very modern and the area pretty quiet. Would stay there again

Review collected in partnership with Alpharooms

Helpful?
Thank buddy1austin
Trowbridge, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

Just returned from a weekend at so sienna and I agree with a lot of the comments above however this would depend on the apartment you were given. Our apartment looked like a one armed man had completed the diy with the best intentions but very little skill. For example the laminate flooring was half edged, the shower cubicle leaked... More 

Helpful?
Thank gillbrindley
1 review
1 of 5 stars Reviewed June 17, 2016

The description is a complete lie. 1st they gave me a bed in a room with nothing else, I complained, then got basically a bed in a kitchen NOT an apartment. Water leaked from the light in shower there was no OnDemand, No DVD player, No Iron, nothing. They call them 'lavishly appointed apartments' which is false advertising in my... More 

Helpful?
Thank Andy D
London, United Kingdom
1 review
5 of 5 stars Reviewed May 30, 2016 via mobile

I was staying in so sienna apartments last week my room was on the basement, the room was nice actually we had the garden as well, the place is very close to Hammersmith station and also to shopping centre, The reception was open 24 hours and staff was very helpful we did not have any issue in room jut The... More 

Helpful?
Thank janbera
Silvia G, Guest Relations Manager at So Sienna, responded to this review

Dear Guest, What a lovely review of our apartments. We are delighted to read that you had a fully pleasant stay with us, and that you enjoyed our location, the private garden, and our customer service. We indeed do our best to offer all our guests valued accommodations and we are glad that you appreciated it in full. We hope... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed May 29, 2016 via mobile

The location was very close to Hammersmith station and they staff was very friendly, the check in time is 2pm but we was arrive really morning and our apartment was ready our studio flat was on the top floor but The room was very nice and good value and we had a good time in so sienna apartments. Do not... More 

Helpful?
Thank mandoor44
Silvia G, Guest Relations Manager at So Sienna, responded to this review

Dear Guest, What a nice review of our apartments. We are glad to read that you enjoyed our convenient location, that you found our staff friendly, and your accommodation of a good value. We work very hard to satisfy all our guests and your positive feedback is very rewarding for us. We hope to see you again in the near... More 

England, United Kingdom
1 review
1 of 5 stars Reviewed May 16, 2016

We booked this apartment with free cancellation and therefore should not have taken payment until arrival instead they took it instantly. When I tried to cancel we had weeks of phone calls and trying to get refund which was full of empty promises and lies. I had to seek help from Booking.com who were very helpful but was still a... More 

Helpful?
Thank sallyhooper
Silvia G, Guest Relations Manager at So Sienna, responded to this review

dear Guest, Thank you for sharing your feedback with us. We are really sorry to read about your experience with your reservation. I believe there has been some sort of glitch with the cancellation policy on your booking, but I am glad it has been resolved at your satisfaction. Please accept our deepest apologies for any inconvenience you might have... More 

england
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 6, 2016

I read all the reviews about these apartment and was not looking forward to seeing them they made a mess of the booking has I booked 3apartment but they did change them for us has there were 10of us the apartment were better than I had read so was quite surprised not 5star but they were clean we didn't stay... More 

Helpful?
Thank lizzie456
Silvia G, Guest Relations Manager at So Sienna, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We are glad to read that your stay at So Sienna went beyond your initial expectations. We work very hard to satisfy all our guests by offering pleasant and comfortable stays, and your feedback is very important to us. I would like to invite to stay... More 

Sunderland England
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 5, 2016 via mobile

I have stayed at theses apartments on a couple of occasions. This time I was with my 82 year old mother and my 2 daughters who are in their 30s. I rang reception ahead of or stay to request a ground floor room as my mother isn't too good on stairs. I could not have asked for a more friendly... More 

Helpful?
Thank JanO'b
Silvia G, Public Relations Manager at So Sienna, responded to this review

Dear Guest, What a wonderful review of our apartments. We are extremely glad to learn that you enjoyed your stays at So Sienna. Thank you for appreciating our location, staff and services, and for rating us high in terms of value. Indeed our main goal is to satisfy all our guest's need and to provide pleasant stays on a budget... More 

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Amenities

Highlights
  • Free Internet
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Official Description (provided by the hotel)
The chic and stylish apartments at So Sienna come with free Wi-Fi and modern kitchen facilities. Hammersmith Tube Station is a 5-minute walk away, for links to London attractions. Each So Sienna apartment is different. However, all feature an LCD TV, some have a DVD player and pure Egyptian cottons. A laundry service, shopping service and concierge can also be used. Via the Piccadilly Line, Hammersmith Station offers direct access to Heathrow Airport, museums at Knightsbridge, and entertainment at Leicester Square and Covent Garden. So Sienna is on the west side of Central London, about 500 metres from the HMV Hammersmith Apollo venue. Earls Court and Olympia exhibition centres are within 2 miles. ... more   less 

Additional Information about So Sienna

Address: 38-40 Glenthorne Road | Hammersmith, London W6 0LS, England
Location: United Kingdom > England > London > East End / East London
Price Range: $104 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — So Sienna 4*
Number of rooms: 24
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Also Known As:
So Sienna Hotel London
So Sienna London, England
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