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So Sienna

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So Sienna
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198 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Plymouth, United Kingdom
Reviewed 5 days ago NEW

I have stayed here before and even given a fairly positive review but this time it was a very poor experience. The main problem was that I had to taken to the annex building just around the corner in which my room was situated, the night porter showed me the way and I presumed he shut the door of that...

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Helpful?
Thank GRLUK
Mumbai
Reviewed 1 week ago

This is an apartment style hotel and you get basic facilities as needed along with kitchenette and other day to day necessary items. The hotel was quite clean but there is no lift and if you are moving in with heavy luggage it becomes really difficult to move them up or down.

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1Thank Ankit S
Ciutadella, Spain
Reviewed 1 week ago

I booked at So sienna for a week, went there with my son (9) who is asthmatic, many days before to go I contact them through booking.com to make sure that everything would be clean and tidy, they emailed me and assured me that I would enjoy my stay. What was my surprise when I saw my apartment! I thought...

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Helpful?
Thank Sonia M
A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

I booked to stay here with my 6 year old son for two nights. When we arrived told no room and they had been trying to contact that day. Room booked and paid for 6 weeks earlier. Offered their sister hotel in Kilburn which was not suitable for our purpose. We wanted to be in Hammersmith. Asked for refund. Receptionist...

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Thank A TripAdvisor Member
Reviewed 1 week ago via mobile

Before I begin I am not a person who likes complaining or is a nuisance in restaurants or hotels. But then again I had never been to so sienna before... Upon entering the hotel the reception took me and my partner to the next Street down to a separate building which felt unusual. We were shown to our room and...

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Thank Matt L
Cambridge, United Kingdom
Reviewed 3 weeks ago

I booked this through Expedia's Mystery hotel feature. This permits you to specify the minimum star rating (4 stars) and the area (London, Hammersmith). The area was entirely accurate and the star rating entirely inaccurate. Really, this place deserves one star at the most. The floor was so unfinished (including metal strips that had not been nailed down) that you...

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Thank IpcressFile
London, United Kingdom
Reviewed 3 weeks ago

I booked this hotel for a concert at the Apollo, I booked two rooms and apon arrival I was told that there was a maintanence issue with one of the rooms and the room was not suitable to stay in. They told me that they had been trying to contact me on the day of arrival but had no missed...

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Thank Claire P
A TripAdvisor Member
1 review
Reviewed October 28, 2016 via mobile

Booked 2 nights in Oct to visit my student son who lives in Hammersmith. Upon arrival my daughter and l were informed that there was a maintenance problem with our room and that they were offering us an alternative room at their sister property in KILBURN- miles away?!! Naturally l refused the transfer so he offered me a cancellation that...

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Thank A TripAdvisor Member
Pune, India
Reviewed October 12, 2016

Summary: This could have been an average experience, but it ended up being not so bad thanks to good customer service. I would consider staying here again next time. I was in London on business for 3 weeks and this serviced apartment was booked by my office. I couldn't help but be unnerved by all the other reviews for this...

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2Thank savishy
Reviewed September 26, 2016 via mobile

We stayed in the Hammersmith So Sienna .. the location is great, very close to the station, shops, bars/pubs and places to eat. Lovely little out door area with a fountain, seating and plants. There was a security door so unless buzzed in or key access you couldn't enter along with security cameras and a 24 hour concierge., you felt...

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5Thank Victoria T
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The chic and stylish apartments at So Sienna come with free Wi-Fi and modern kitchen facilities. Hammersmith Tube Station is a 5-minute walk away, for links to London attractions. Each So Sienna apartment is different. However, all feature an LCD TV, some have a DVD player and pure Egyptian cottons. A laundry service, shopping service and concierge can also be used. Via the Piccadilly Line, Hammersmith Station offers direct access to Heathrow Airport, museums at Knightsbridge, and entertainment at Leicester Square and Covent Garden. So Sienna is on the west side of Central London, about 500 metres from the HMV Hammersmith Apollo venue. Earls Court and Olympia exhibition centres are within 2 miles. ... more   less 

Additional Information about So Sienna

Address: 38-40 Glenthorne Road | Hammersmith, London W6 0LJ, England
Location: United Kingdom > England > London > East End / East London
Price Range: $81 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — So Sienna 4*
Number of rooms: 24
Reservation Options:
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Also Known As:
So Sienna Hotel London
So Sienna London, England
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Questions & Answers

Here's what travelers have asked, with answers from So Sienna staff and other travelers.
2 questions
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Questions? Get answers from So Sienna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“refuse to be in the annex unless they have got the door fixed.”
 of 5 bubbles GRLUK, 5 days ago | Read review
“Select rooms on ground floor”
 of 5 bubbles Shahanks, 1 week ago | Read review
“inspect the room and fittings beforehand. talk to management immediately if something does not work.”
 of 5 bubbles savishy, Oct 12, 2016 | Read review
“Flats in the back of the hotel away from the street are probably quietest.”
 of 5 bubbles jennifersE6682IM, Sep 13, 2016 | Read review
“don't go there”
 of 5 bubbles r0345, Aug 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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