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citizenM Tower of London Hotel

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40 Trinity Square, London EC3N 4DJ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1948)
Room & Suite (303)
Dining (111)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from citizenM Tower of London Hotel
Updated 12/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#149 of 1,200 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Say 'good day' to citizenM Tower of London, where affordable luxury meets smart tech in the historic heart of London. You’ll find us a 10 minute stroll from the financial district, with Tower Bridge five minutes away - and the Tower Hill tube station right below us. All bedrooms have wall-to-wall windows and beds (add a spectacular Tower view for a tiny extra fee). Also in your room - power shower, smart TV with a free movie library, superfast free Wi-Fi (sorry, no kettles). After every stay, every room gets a deep-clean worthy of a BRIT Award. Go completely hands-free with room controls by using our free app or the bedside MoodPad tablet - they cover everything from blinds to temperature and TV channels. Downstairs, an enormous living room and 24/7 kitchen are yours to enjoy - food, drinks, cocktails, art, books and ultra-comfortable Vitra furniture. Upstairs on the 7th floor, you'll find our cloudM rooftop bar - the views alone are to die for, and the cocktails are even better.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Kids stay free
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Wine / champagne
Rooftop bar
Meeting rooms
Photo copier / fax In business center
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Refrigerator
Cable / satellite TV
Extra long beds
Bath / shower
Housekeeping
Safe
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Trendy
Languages Spoken
English, French, Spanish
4034Reviews48Q+A100Room tips
Traveler rating
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Popular mentions
Rebeccah W wrote a review Jan 18
Leigh, United Kingdom1 contribution
After looking at the reviews I booked 2 nights with 2 rooms for a family of four. The rooms are big enough and seemed to have plenty of storage for clothes etc (no tea, coffee or water), the beds are a great size, the location is absolutely fantastic. However, the maid banged on the door 9am to wake us all up for check out. We were fully aware that we needed to be up and check out and absolutely no need to woken up with loud knocking. Also families beware, we had our 14 year old and 11 year old share a room next door to ours and on the iPad that controls the tv there is totally free access to pornography. No access codes or child proofing just available on the tv. I get the impression this is more of an adult hotel and not really family friendly.
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Date of stay: January 2022Trip type: Traveled with family
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Mr S wrote a review Jan 17
London, United Kingdom7 contributions
Very modern and contemporary hotel. Friendly staff. Comfortable large bedroom all controlled with my iPad. I had a few problems with the movies in my room but the staff change my room without having to go down into the lobby.
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Review collected in partnership with this hotel
Date of stay: January 2022
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andrewdfisher wrote a review Jan 14
1 contribution
Incredible value, would highly recommend the 'room with a view' as the views over the tower of london and Tower Bridge are exceptional! The room was very cool and all the tech features in it made it such a unique stay. The breakfast was delicious and very good value!
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Review collected in partnership with this hotel
Date of stay: December 2021
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Jake P wrote a review Jan 12
Hong Kong, China15 contributions
Great location just above the tube station and next to the Tower of London and Tower bridge. Relatively small room. Huge bed and thick towels very comfortable. Intelligent room control with lighting, aircon, curtain and TV. Especially easy AirPlay. Self check in and out very convenient. Good breakfast and nice staff.
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Date of stay: January 2022Trip type: Traveled as a couple
Room Tip: Great for weekend escape but maybe not good for long stay as relatively small room.
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nahidx2022 wrote a review Jan 12
1 contribution
It was an experience of course but one I would not want to have again. The staff were very friendly throughout the stay except for when we left it was just okay can you put your keys in there. The stay could have been better if there were tea and coffee facilities in the room as this would have substituted for the very small rooms and tight walk space. These details of amenities should have been made clear along with a picture of the actual rooms instead of a picture of a lady sat in bed on her tablet. This was slightly deceiving when booking. The views made up for this. However if I had known all this I would not have booked here. Maybe this is why it wasn’t made clear.
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Review collected in partnership with this hotel
Date of stay: January 2022
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Response from Ana Caroli, Guest Services / Front Office at citizenM Tower of London Hotel
Responded 5 days ago
Dear Citizen, Thank you for staying with us and for sharing your feedback. We are very pleased to hear that you found our ambassadors friendly and that you liked our beautiful views. We are very sorry to hear that our room was not for you. The citizenM dream started over ten years ago in Amsterdam with an idea to create a new type of hotel for the travelling citizens of the world. We did this by challenging the traditional hotel industry and designed a room that has all the necessary luxuries, such as a comfy XXL bed, rain shower, smart design and technology. The living room then acts as an extension of the bedroom where our guests can relax, work or play. Our rooms are compact however, we feel they have the necessary luxuries our guest desire without the thrills which are all added to the room price. We thought long and hard about the provision of kettles in our rooms and ultimately felt that our citizens, with their ever-more discerning taste for barista-style coffee, prefer this and luxury Jing tea over UHT milk and instant coffee. We think it trumps it every time. We are very transparent about our concept and all the photos and information about amenities can be found on any booking platform, I am very sorry that you did not find the information clear enough, this is something that I will share with our team to ensure we provide more information about our concept. Thank you for giving us a try. Safe travels, citizenAna
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PRICE RANGE
$133 - $344 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonCity of London
NUMBER OF ROOMS
370
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Frequently Asked Questions about citizenM Tower of London Hotel
Which popular attractions are close to citizenM Tower of London Hotel?
Nearby attractions include Tower of London (0.2 miles), Sky Garden (0.3 miles), and Axeperience (0.1 miles).
What are some of the property amenities at citizenM Tower of London Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at citizenM Tower of London Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at citizenM Tower of London Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to citizenM Tower of London Hotel?
Conveniently located restaurants include Devine Restaurant Coffee Bar, La Dame de Pic London, and Omnino Leadenhall.
Are any cleaning services offered at citizenM Tower of London Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does citizenM Tower of London Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at citizenM Tower of London Hotel?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to citizenM Tower of London Hotel?
Many travelers enjoy visiting Churchill War Rooms (2.3 miles), Tower of London (0.2 miles), and Houses of Parliament (2.2 miles).
Does citizenM Tower of London Hotel have any great views?
Yes, guests often enjoy the river view available here.
Is citizenM Tower of London Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.