The Franklin London - Starhotels Collezione
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About
#249 of 1,207 hotels in London
Location
4.7
Cleanliness
4.9
Service
4.6
Value
4.3
Set in an elegant Victorian building nestling in the lush beauty of the private Egerton Gardens, The Franklin combines the warmth of a private home with the impeccable service of a luxury hotel. The hotel was refurbished by celebrity designer Anouska Hempel, whose work has helped create a temple to hospitality. Here, the charm of an English house meets the magic of Italian design, and the result is a unique, original style that has transformed The Franklin into one of the most outstanding boutique hotels on the London scene. Its common areas are embellished with sumptuous Italian velvets and silks, exclusive furnishings in grey tones and sophisticated decorative objects. Every one of the 35 spacious rooms and suites is a distillation of elegance and style. Flooded with natural light, tastefully decorated and boasting the finest contemporary comforts, they are sure to live up even the most demanding expectations. Most offer views of Knightsbridge or the lush green of Egerton Gardens. The Franklin Restaurant offers a superb gastronomic experience created by Michelin-starred Chef Alfredo Russo. The Franklin Bar is a stylish, Gatsby-esque world, a wonderful place to enjoy a Martini cocktail or a glass of Champagne. The Franklin offers very high standards of personalized service with Les Clefs d'Or Concierges, 24-hour room service and a team dedicated to organizing unforgettable experiences for the guests. The hotel also features a spectacular hammam, a fitness center, and a cozy library.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid public parking nearby
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Children Activities (Kid / Family Friendly)
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Hammam
Manicure
Massage
Pedicure
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Soundproof rooms
Air purifier
Bathrobes
Room service
Safe
Telephone
Laptop safe
Wake-up service / alarm clock
Minibar
Electric kettle
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Boutique
Languages Spoken
English, French, Russian, Spanish and 6 more
Location
99Great for walkers
Grade: 99 out of 100
130Restaurantswithin 0.3 miles
35Attractionswithin 0.3 miles
24 Egerton Gardens, London SW3 2DB England
Getting there
KnightsbridgeUnderground10 min
Gloucester RoadUnderground13 min
Rental CarsSee rental cars from $25/day
210Reviews0Q+A33Room tips
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+1
We simply cannot say enough wonderful things about The Franklin! We just returned yesterday and had the most amazing vacation and a big part of that was due to The Franklin. Staff are very friendly, the neighborhood is quiet (especially if you have a garden view), and the South Kensington tube stop is less than a 10 minute walk. We started off in a Superior Room which was larger than we anticipated and the only thing I felt was missing was a full length mirror. Bed was very comfortable and we greatly appreciated the complimentary bottles of water. We then got moved to an Executive Suite because the A/C went out in our room and that was also delightful. The steam room was a nice, relaxing experience. Everything inside was beautiful and clean. The real treat at The Franklin was the breakfast! This was included in our particular package and it was out of this world delicious! The coconut/pineapple porridge, avocado toast, and pastries were my absolute favorite. Hopefully we can be back in London in a few years and there is no doubt we will be back at The Franklin!…
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Date of stay: April 2023Trip type: Traveled as a couple
Room Tip: Cocktails in the bar can be very expensive. Lots of walkable shops and restaurants.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Francesca Treggia, Other at The Franklin London - Starhotels Collezione
Responded Apr 19, 2023
Dear saran866, Thank you for your recent stay at the Franklin London and for your kind feedback. We are delighted to know that you enjoyed your stay and our service. Thank you also for your nice comment regarding the breakfast; I have passed it to our Chef and kitchen team. We very much look forward to welcoming you back in the future. Warmest regards, Francesca Treggia Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We decided to try this hotel again following a successful first stay a couple of years ago. However our stay this time has been awful and we wouldn't stay here again or recommend it to anyone for the following reasons: 1. As a pregnant woman, it is recommended that I have eggs of British Lion quality or those made under the Laid in Britain scheme, because these eggs come from hens that have been vaccinated against salmonella. As I was interested in having the hotel's Alice in Wonderland Afternoon Tea, I emailed them 2.5 weeks ahead of my stay to ask if it would be possible to make the Afternoon Tea suitable for a pregnant woman. 3 days later I received a response saying "in regards to the usage of British Lion hen eggs – we do not use them in our hotel, what we can do as an alternative is produce an eggs free afternoon tea – which in this case will not be exactly Alice in wonderland themed". I didn't think it was fair that I would have to have a sub-par, non-themed afternoon tea just because I was pregnant and found that to be very unwelcoming towards pregnant women. I queried why a 5* hotel wasn't using eggs from one of the two schemes I'd mentioned, to ensure the safety of not only its pregnant guests, but all its guests, against salmonella. I was informed that they use eggs imported from Italy (apparently because the chef is Italian and that is his preference). Eventually after I called the hotel after not receiving a response for a number of days, I was put in touch with the Director of Food and Beverage who tried to get import certificates from the producer in Italy to provide peace of mind that the eggs were in fact vaccinated against salmonella. I had to chase the Director up for an update on this the day before my stay, and unfortunately the egg producer still hadn't responded. This meant that on the day of my stay I was only left with the choice of having a vegan afternoon tea, which was not of equal quality to the normal non-veg Alice in Wonderland Theme. Namely, the sweet part had no cakes and mostly consisted of mousses, because they didn't have the capacity to make vegan cakes. Have you ever had an afternoon tea without cake in it?? I certainly haven't and I don't understand how a 5* hotel can think that not offering vegan cake in a vegan afternoon tea is an acceptable alternative. I was hugely frustrated by the fact that this "5* hotel" doesn't bother thinking about the various dietary requirements of its guests and how to cater to them. They clearly haven't thought sufficiently about pregnant women when considering their menus, because they should know whether or not their eggs are vaccinated against salmonella. They also don't care to provide an equivalent offering for vegan afternoon teas, because they haven't bothered to create a Vegan Afternoon Tea Menu that is just as good as their normal non-veg one. They don't have vegetarian or vegan afternoon tea menus on their website either, so these people need to call up to find out what is on offer. The burden shouldn't be on people with these dietary requirements to call the hotel up - it should be clearly set out on a separate menu on their website. This is the case for the Ampersand Hotel (which we had to call up last minute on the day of our stay), which has clearly, well thought out menus on their website for vegetarian, vegan and gluten free people, and even kids, when it comes to their Science Afternoon Tea. The Ampersand Hotel doesn't make people with these dietary requirements call them up to find out what's on offer, and their vegan afternoon tea menu is just as good as the non-veg version, without any compromises on the theme or the desserts (and a vegan cake is part of their offering). The Franklin has no excuse for being less welcoming to people with minority dietary requirements, which is evidenced by them not having appropriately well-thought out and public menus on their websites. If one of their competitors just 10 minutes down the road can get this right without being given any notice at all, why can't The Franklin? I was also told very firmly when I called on the morning of my stay that I'd need to decide at that very moment whether I wanted to go ahead with the vegan afternoon tea because they needed time to prepare, even though I'd said I would call them back to let them know. Given that my delay in deciding was The Franklin's fault in not knowing whether their eggs are vaccinated against salmonella and not having a vegan menu on their website, it was shocking that I was put on the spot that way and spoken to the way I was by a member of their staff. She seemed to have entirely forgotten that she was in the service business. 2. After getting over the above fiasco on the day of our stay, SOLELY thanks to the great service provided by the Ampersand Hotel with their vegan afternoon tea, we came back to our room at The Franklin and wanted to watch Netflix or Prime, which required a Smart TV. We noticed that Airplay was working on the TV in our lounge but not in our bedroom. When I informed the staff and asked for a technician to come and fix it, they said they would. Then they called back and said the technician wasn't in because it was a Sunday (!) and that they were aware of issues with Airplay not working on some devices, but couldn't do anything about it. The fact that they didn't inform us of this issue before we chose our room and that they don't have a technician in everyday (when hotels are a 24/7 business), is shoddy service for a 5* hotel. When you're paying a lot for a room, you expect the TVs to be Smart TVs and you expect them to work. Failing that, you expect a technician to sort it out. It was unacceptable that this was even an issue in the first place and that they had no way of rectifying it. This negatively affected our experience because we couldn't watch TV in bed, which is a very normal thing to want to do when you're staying in a hotel. Further, as a pregnant woman, watching TV in bed is more comfortable than sitting on a hard chair (which was what was available in the lounge), so this really compromised my ability to relax in the room. 3. I had booked a pregnancy massage and their spa menu says "Services and treatments can be charged to your room" without any mention of a 10% surcharge for booking this through the concierge. After a lovely massage with their external masseuse, she oddly presented me with the choice of paying the amount I was expecting to pay by cash, or charge it to the room with a 10% surcharge. I told her I wasn't informed of a 10% surcharge or the option to pay by cash, and that I'd discuss it with the hotel. The hotel's response was that it's "normal" for hotels to impose a surcharge in this kind of situation, to which I responded that there was no mention of the 10% surcharge in the spa menu, the concierge didn't mention it to me when I booked it, and it is not legal for anyone to impose an extra charge on a service that hasn't been agreed upfront. The staff member I was speaking to said that she couldn't resolve the issue and that she'd need to speak to the manager in the morning. The service I received on this issue was appalling and following the above two issues, has confirmed my view that this is a hotel which calls itself 5* but really operates like a 3* or 4* in terms of its service. In the end the manager didn't charge the 10% surcharge, but hastened to add that this kind of charge is normal. I've stayed in 5* hotels around the world and have never been charged a 10% surcharge on a massage, so that has certainly not been my experience. It's also just bad practice from a customer service perspective to not inform the customer of this when they're booking. Overall, I've found at least three different staff members to be unaccommodating and combative when I've raised valid points in relation to their shortfalls, and for this reason I think the issue here is systematic and not a one off. As a pregnant woman who came here for a relaxing stay before a hospital appointment, I've been put through an unnecessary amount of stress in relation to all of the above and the money I've spent here on the room and massage has been a total waste. The masseuse was great and did a good job of making me feel relaxed after issues 1 & 2 above, but within 5 minutes of leaving the treatment room and being on the phone to reception to sort out the payment issue, my relaxed feeling went and the tension came back again. This hotel kept getting worse and worse instead of redeeming itself, and I wasted an hour on the night of my stay at The Franklin writing this review because of how disappointed and annoyed I was at the service I received. I was going to ask for a later checkout but after all of the above ordeals, I checked out on time and resolved NEVER to come back. If you're considering this hotel, do yourself a favour and avoid the headache. The service is not what it should be for what you pay - and I say this as someone who has travelled extensively around the world and stayed at 5* hotels. We initially chose this hotel on the strength of its reviews and our prior stay, but if it was a true 5* hotel that can stand the test of time and multiple visits, I wouldn't have had this stay from hell. If you care about good, non-combative service where they go over and above to cater to your needs and don't impose sneaky charges that they haven't advertised or informed you about in advance, choose another hotel.…
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Francesca Treggia, Other at The Franklin London - Starhotels Collezione
Responded Apr 6, 2023
Dear BinnyX, Thank you for taking the time to leave your feedback following your recent stay at The Franklin London. We are sincerely sorry to read your feedback and we apologise if you felt that we were not responsive as you were hoping; we work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. I would also like to apologise if you felt that the alternative menu provided was not up to your taste. Furthermore, as previously confirmed, please rest assure that all products we use are complying with all food safety regulations and standards. I can assure you that we have taken all your feedback on board and have identified steps we will take to learn from your experience, which we are so grateful to you for sharing. Should you wish to discuss it further, please do not hesitate to contact me directly. I do hope we will have the chance to welcoming you back in the future. Warmest regards, Francesca Treggia Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is not often that I e]write a review but the Franklin deserves one. It is a small boutique hotel very well run. All the staff, reception, concierge, restaurant and housekeeping were extremely helpful and friendly. We had a well appointed room overlooking an English garden. breakfast choices were incredible and high quality. We would not hesitate returning to the Franklin on our next trip to London.
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Date of stay: February 2023
Rooms
Location
Service
Room Tip: Decide if you want a quiet street view or a garden
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Francesca Treggia, Other at The Franklin London - Starhotels Collezione
Responded Feb 14, 2023
Dear Rftuynm, Thank you for your recent stay at The Franklin and for your kind feedback. We are delighted to know that you enjoyed your stay with us and that we were able to provide you with the best service. We very much look forward to welcoming you back in the future! Warmest regards, Francesca Treggia Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Your stay at the Franklin will be memorable. The rooms have been stunningly appointed by celebrity designer Anoushka Hempel. The tiny bar is so cosy it feels like home. The Michelin restaurant offers small and perfectly shaped portions of dishes. This place in a quiet corner of Knightsbridge / South Kensington ticks all the boxes of a luxury hotel. It has truly the WOW factor.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Francesca Treggia, Other at The Franklin London - Starhotels Collezione
Responded Jan 8, 2023
Dear Corinne A, Thank you for taking the time to share your experience at The Franklin Hotel and your kindest words. We are delighted to know that you enjoyed your stay with us and we very look forward to welcoming you back in the future! Warmest regards, Francesca Treggia Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you want to be really close to the hustle and bustle of Knightsbridge but have a little haven of peace and tranquility this is the place to stay. Looks unassuming from the front but tastefully decorated, lots of little corners to sit and enjoy a glass of something from the quaint bar. The room was well equipped with some nice touches, chocolates, hand written note and all bottled water complimentary. All the team were great but in particlaur the guy who managed our luggae and doormen was genuine, warm and helpful. Would definitely reccomend!
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Date of stay: November 2022
Rooms
Cleanliness
Service
Room Tip: Choose a room on the back, looks on to the garden so pretty and quiet ...the only thing was we...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Francesca Treggia, Other at The Franklin London - Starhotels Collezione
Responded Dec 2, 2022
Dear nettyspin, Thank you for your recent stay at The Franklin and for your kind feedback. We are delighted to know that we were able to provide you with the best experience for your stay and that you throughout enjoyed your stay with us. We are, also, very pleased to read your comment on our team, who is genuinely caring and willing to assist all our guests. We look forward to welcoming you back in the future! Warmest regards, Francesca Treggia Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I truly wished it was my birthday today as the meal I had was definitely fit for an occasion indeed. To begin with, I had the Fassona beef tartare beautifully presented with an ever better taste. The hazelnut complemented the soft melt in your mouth beef pieces. We were also provided with freshly baked breadsticks, roll and foccacia. So lovely to have them warm. For my mains, I really couldn't choose between the beef fillet and salted cod but finally decided upon the latter. Once again, this arrived in a gorgeous format, almost too pretty too dismantle. The crispy skin sure was a delight indeed. Being a cheese fan, I couldn't help but choose the Cheeseboard and was delighted to be served 4 pieces of cheese (parmesan, ricotta, gorgonzola and goats cheese ) served with grapes and onion compote. My favourite was parmesan but the others were good too. I did sample some of my friend's mint puff pastry dessert and it was fabulous too. From what I had this evening, I can certainly say that you really need to eat here! I was definitely spoilt tonight, thank you! My friend not on here would love to thank you too! #Disclaimer- I did not pay for the food but was not asked to review here. …
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Francesca Treggia, Other at The Franklin London - Starhotels Collezione
Responded Nov 12, 2022
Dear ch0tipagli, Thank you for taking the time to share your experience at The Franklin Hotel and I am delighted to hear that you really enjoyed your experience in our restaurant. I have shared your kind words with our Chef and the entire team and we very look forward to welcoming you back in the future. Warmest regards, Francesca Treggia, Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been there in different occasions and this time, the bar has launched its own cocktail menu which is absolutely phenomenal: it is inspired by a journey around Italy. The drinks are stunning both in presentation and taste. Antonio, the Head Bartender really makes some of the best drinks in UK and if you can’t find something on the menu that suits your mood, just ask Antonio’ expertise. The whole team is really friendly and knowledgeable. The bar snacks delicious too. Stunning hotel with a really lovely garden in a well located area. Highly recommended!!!
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Francesca Treggia, Other at The Franklin London - Starhotels Collezione
Responded Nov 2, 2022
Dear FoodDrinkslover, Thank you for your kind review. We are delighted to know that you enjoyed your visit and experience at the Franklin. Thank you for your kind words towards Antonio and our entire team. We really looking forward to welcoming you back soon! Warmest regards, Francesca Treggia Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately, it does not live up to its promise. The TV screens in the room are small and old. There is no desk or real place to work. The wifi was not adequate most of the time we were there. And …we were there for over a week, never fruits in the room or chocolates at night… Never asked how our stay was going… For the price, it’s not worth it. There are much better places for this type of price. When we left…again never asked about our stay, they obviously did not want to know!
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Date of stay: October 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Francesca Treggia, Other at The Franklin London - Starhotels Collezione
Responded Oct 24, 2022
Dear 01jb, We are sincerely sorry to read your feedback. We understand that The Franklin wasn't up to your expectations and, we apologise if you felt that our team was not interested in making sure that you were having a nice stay with us. We always aim to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We've taken all your feedback on board and we are already working on them. We do sincerely look forward to welcoming you back in the future. Warmest regards, Francesca Treggia Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at the hotel to celebrate a special occasion and were not disappointed! The location is lovely just off a quiet residential street with plenty of privacy. We were given a lovely room with views to the garden and lots of space. Bathroom was amazing with 2 showers - great water pressure as well. Service was overall nice and attentive but also discreet. Hotel acknowledged our special occasion with a bottle of Prosecco and chocolates which is always very much appreciated! Breakfast can be served in the room at no extra cost and it’s a great option if you want to enjoy a few more minutes in bed. Food was delivered at the time agreed and was of great quality. We had a really good time and will be coming back for sure.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Francesca Treggia, Other at The Franklin London - Starhotels Collezione
Responded Aug 4, 2022
Dear Zanderzaidan, Thank you for your recent stay at The Franklin London and for your review. We are delighted to know that you enjoyed your stay with us and that you appreciated the service provided and the food. We very look forward to welcoming you back in the future. Warmest Regards Francesca Treggia, Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: beautiful quiet location, lovely four poster bed, decent room service options, nice toiletries slippers & robes, friendly staff, comfortable bed. Cons: needs refurbishment to detail (cracks on glass side tables, wear marks on bed frame, loose towel rail). Poor shower pressure, no walk in shower in room (could perhaps have been moved to one with one?). Minibar EXTORTIONATE. £5 for a bottle of coke? Chill out mate.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Francesca Treggia, Other at The Franklin London - Starhotels Collezione
Responded Jul 23, 2022
Dear LeninaC95, Thank you for your recent stay at The Franklin London and for your review. We are glad to hear that you enjoyed your stay with us and we thank you for the feedback provided. We have taken a good note of it and we are already working on them. Should you visit us again in the future, please add your preference for a walk in shower in the reservation and we will do our best to assign it to you. Thank you also for your feedback with regards to the minibar; we sincerely apologize if that wasn't perceived adequate. We look forward to welcoming you back in the future, Warmest Regards Francesca Treggia, Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$392 - $742 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Franklin
LOCATION
United KingdomEnglandLondonChelsea
NUMBER OF ROOMS
35
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Frequently Asked Questions about The Franklin London - Starhotels Collezione
Which popular attractions are close to The Franklin London - Starhotels Collezione?
Nearby attractions include V&A - Victoria and Albert Museum (0.2 miles), Albert Memorial (0.2 miles), and The London Oratory (0.06 miles).
What are some of the property amenities at The Franklin London - Starhotels Collezione?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Franklin London - Starhotels Collezione?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at The Franklin London - Starhotels Collezione?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Franklin London - Starhotels Collezione?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to The Franklin London - Starhotels Collezione?
Conveniently located restaurants include Honest Burgers South Kensington, Layalina, and 28-50 Wine Workshop & Kitchen South Kensington.
Are there opportunities to exercise at The Franklin London - Starhotels Collezione?
Yes, guests have access to a fitness center and a sauna during their stay.
Does The Franklin London - Starhotels Collezione have airport transportation?
Yes, The Franklin London - Starhotels Collezione offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Franklin London - Starhotels Collezione?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Franklin London - Starhotels Collezione?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Franklin London - Starhotels Collezione offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.