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24 Egerton Gardens, London SW3 2DB England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (218)
Room & Suite (127)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#130 of 1,192 hotels in London
Location
Cleanliness
Service
Value
Set in an elegant Victorian building nestling in the lush beauty of the private Egerton Gardens, The Franklin combines the warmth of a private home with the impeccable service of a luxury hotel. The hotel was refurbished by celebrity designer Anouska Hempel, whose work has helped create a temple to hospitality. Here, the charm of an English house meets the magic of Italian design, and the result is a unique, original style that has transformed The Franklin into one of the most outstanding boutique hotels on the London scene. Its common areas are embellished with sumptuous Italian velvets and silks, exclusive furnishings in grey tones and sophisticated decorative objects. Every one of the 35 spacious rooms and suites is a distillation of elegance and style. Flooded with natural light, tastefully decorated and boasting the finest contemporary comforts, they are sure to live up even the most demanding expectations. Most offer views of Knightsbridge or the lush green of Egerton Gardens. The Franklin Restaurant offers a superb gastronomic experience created by Michelin-starred Chef Alfredo Russo. The Franklin Bar is a stylish, Gatsby-esque world, a wonderful place to enjoy a Martini cocktail or a glass of Champagne. The Franklin offers very high standards of personalized service with Les Clefs d'Or Concierges, 24-hour room service and a team dedicated to organizing unforgettable experiences for the guests. The hotel also features a spectacular hammam, a fitness center, and a cozy library.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid public parking nearby
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Children Activities (Kid / Family Friendly)
Highchairs available
Taxi service
Conference facilities
Meeting rooms
Spa
Hammam
Manicure
Massage
Pedicure
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Soundproof rooms
Air purifier
Bathrobes
Room service
Safe
Telephone
Laptop safe
Wake-up service / alarm clock
Minibar
Electric kettle
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Residential Neighborhood
Languages Spoken
English, French, Russian, Spanish and 6 more
190Reviews0Q+A29Room tips
Traveler rating
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Popular mentions
OAP1958 wrote a review Sep 2021
Oxfordshire, United Kingdom4 contributions
An amazing birthday treat in an impressive small hotel with an elegant cocktail and champagne bar. The personal service given by all staff during our stay made us feel very special. The food in the restaurant and the continental breakfast served in our room surpassed our expectations. A big thank you to all the staff at the Franklin, we will return!
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Date of stay: September 2021
Value
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Service
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Response from Mishaal Eid, Other at The Franklin
Responded 2 days ago
Dear OAP1958, I am delighted that you had enjoyed your birthday treat here at The Franklin. It was a pleasure to have you staying with us. We hope to see you back soon. Best regards, Mishaal Eid Hotel Manager
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joshwilsonuk wrote a review Aug 2021
London, United Kingdom31 contributions5 helpful votes
This hotel is the epitome of elegant luxury. We stayed in the presidential suite for my birthday and it was just utterly divine. If you are looking for a stylish but quiet hotel this is the one for you. One of the gems of this hotel is the small but stylish bar they have on the ground floor. The interior is designed by Anouska Hempel and her trademark style is unforgettable. Definitely one of my top 3 hotels in London.
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Date of stay: August 2021
Value
Location
Service
Room Tip: Executive Suites are beautiful but the presidential suite is the one to go for.
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Response from Mishaal Eid, Other at The Franklin
Responded Aug 31, 2021
Dear joshwilsonuk, Thank you for choosing to spend your birthday with us, and I am thrilled that you loved our Presidential Suite. We hope to see you back soon. Best regards, Mishaal Eid Hotel Manager
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Arez B wrote a review Aug 2021
1 contribution
I had an amazing stay at The Franklin! The hotel is beautiful, lovely decor and the rooms have an unique design. Also very close to Harrods, which comes in handy if you’re looking for the perfect shopping experience.The staff has been very friendly , special thanks to Isabela, who was very welcoming and helpful. I’ll definitely return!
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Date of stay: August 2021Trip type: Traveled with friends
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Response from Mishaal Eid, Other at The Franklin
Responded Aug 31, 2021
Dear arezb2021, I am glad that you liked the décor and location. The team and Isabela were delighted with your review and we all look forward to having you staying with us again. Regards, Mishaal Eid Hotel Manager
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mfranks911 wrote a review Aug 2021
Edgware, United Kingdom702 contributions339 helpful votes
We had a two night "staycation" in Room 404, a Deluxe room on the top floor overlooking the gardens. Although we arrived very early to drop our bags off before going to lunch our room was ready and we were given a friendly greeting and a drink while we checked in. The hotel was designed by Anouska Hempel and greys and mirrors feature strongly! The room was based on mirrored furniture and grey walls with a comfortable bed and adequate storage space. The walls were adorned everywhere with prints of leaves and plants adding to the effect and the floor was wooden. Perhaps the plugs were at a lower level than ideal. Less common now is a fully stocked mini-bar but prices were somewhat steep and we avoided it, the only criticism was that on arrival there was neither a coffee machine or kettle in the room (which there was supposed to have been) but this was put right when we queried it - coffess were not replenished though although all the towels and linens were changed. The bathroom is bright, albeit with no external windows, in light beige with a ceiling shower within the large bath and a separate hand shower. Our room included breakfast taken in the lovely dining area overlooking the gardens, the continental breakfast was excellent with a large choice and the cooked options very nice. Service in the breakfast room was excellent and service is the watchword all over the hotel, Very friendly staff and a lovely relaxing place to stay. For Knightsbridge and Kensington attractions The Franklin is an ideal base and one we would certianly recommend.
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Date of stay: August 2021
Location
Service
Sleep Quality
Room Tip: All rooms are different, garden views nicer.
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1 Helpful vote
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Response from Mishaal Eid, Other at The Franklin
Responded Aug 21, 2021
Dear mfranks911, I am delighted that you enjoyed your stay in 404 and that you found the service to be excellent throughout the hotel. I have taken all your comments into account and we will be placing coffee machines in all rooms. We hope to see you back again soon. Best regards, Mishaal Eid Hotel Manager
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jackie p wrote a review Aug 2021
London, United Kingdom10 contributions21 helpful votes
From the moment we arrived to this beautiful hotel, we were treated to the best customer service. All staff were attentive and hospitable throughout and a special mention to Alex who had only just started in this new role, but was super friendly and professional. Continental breakfast was delicious with great variety of both savoury and sweet options. Bedrooms were beautiful and the communal areas stylish and glamorous. The bar area is stunning and we sampled two fabulous cocktails before going out to dinner. All in all a perfect stay, thank you so much! We will return! xx
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Date of stay: August 2021
Location
Cleanliness
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Response from Mishaal Eid, Other at The Franklin
Responded Aug 10, 2021
Dear jackie p, Thank you for the wonderful review. I’m delighted that Alex has left an impression in his first few days, and I happy that you liked the hotel. We look forward to having you with us again. Best regards, Mishaal
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PRICE RANGE
$346 - $754 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonChelsea
NUMBER OF ROOMS
35
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Frequently Asked Questions about The Franklin
Which popular attractions are close to The Franklin?
Nearby attractions include V&A - Victoria and Albert Museum (0.2 miles), Albert Memorial (0.2 miles), and The London Oratory (0.06 miles).
What are some of the property amenities at The Franklin?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Franklin?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at The Franklin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Franklin?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to The Franklin?
Conveniently located restaurants include 28-50 Wine Workshop & Kitchen South Kensington, Honest Burgers, and Claude Bosi.
Are there opportunities to exercise at The Franklin?
Yes, guests have access to a fitness center and a sauna during their stay.
Does The Franklin have an airport shuttle?
Yes, The Franklin offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Franklin?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Franklin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Franklin offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.