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Park Plaza London Waterloo

6 Hercules Road, London SE1 7DP England
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Guests1 room, 2 adults, 0 children
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The contemporary four-star Park Plaza London Waterloo hotel, is ideally situated within walking distance of several of London's most popular attractions. London Waterloo and Lambeth North stations are just a few steps away, giving guests convenient access to the rest of the city and beyond. Spacious, modern accommodations come with perks such as smart TVs, room service and free Wi-Fi. Guests can dine at the on-site restaurant or the coffee shop, relax in the fitness centre, sauna room or the heated indoor pool. Business travellers can take advantage of the flexible, contemporary meeting space and the business centre.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Free internet
Public wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Laptop safe
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Hotel deals
3,182Reviews116Q+A100Room tips
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Popular mentions
We found this hotel after our Airbnb canceled our reservation while on the train in route from the airport on the day of check-in. We had just flown in from Spain. It was only 12pm and we were only expecting to leave our luggage at the hotel until a room was ready for us. There was a scramble to get a hotel last minute and the Park Plaza Waterloo was nearest our train station. To our surprise, the hotel let us check in early! From there on, everything went perfectly. The room is stylish and clean. The bed is super comfy. The hotel is in a great location. The staff was super helpful. I would high recommend this hotel for anyone traveling to London! Will definitely stay here again when in London.
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Hotel's Favorite
We absolutely loved our stay at Park Plaza London Waterloo. Since the moment we arrived we were greeted by Kadiam who gave us the lovely news that our room was available (it might have been a little before 11 AM) which was just the best. She was helpful and informed us of the amenities offered by the hotel. Our room was spacious and clean. The bed was comfortable. It was one of the nicest, most modern rooms I've ever stayed at. Our view wasn't of any major landmarks but we could see the trains leaving/arriving Waterloo Station and I enjoyed that. Besides the restaurants within the hotel, there are also two really nice pubs nearby. One is The Hercules and the other is the The Horse & Stables. We grabbed some drinks at The Hercules one night and had lunch at The Horse & Stables the next. Just be aware that they both shut down their kitchen for food around 9 PM. I wish they were open a little longer but I guess I'm just used to that in Miami. We also were able to enjoy some in-house entertainment on Thursday night at the hotel. They had a blues singer accompanied by a string player. I unfortunately didn't catch their names but they were lovely! It was a nice surprise. Our hotel is also walking distance to the London Eye, Westminster Bridge, House of Lords, Westminster Abbey, Big Ben, Parliament Square Garden, Buckingham Palace and that whole area full of sightseeing. We were able to catch a tour bus right by the London Eye as well. I highly recommend MegaBus to tour London. You can get a tour ride for as cheap as £5.00!! You really can't beat that. It's a two hour, non stop ride, narrated in English, so you really understand what you are seeing. The only part I found lacking was that it didn't stop in front of Buckingham Palace (just passed it by the back) so plan a separate trip for that. The hotel is also very close to Waterloo Station which is one of the bigger stations and will connect you to Paddington Station (20 min ride) for any Great Western Railway trips outside the city or just any other stations within the city. Use the MyTaxi App for any other rides if it isn't convenient to take the tube. It was really great that the location of our hotel room allowed us to easily access so many sights, eateries and activities. Overall our room at the Park Plaza London Waterloo was a lovely place to return to every night after a full day. We loved London so much! We hope to visit again some day.
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Response from sbilal2017, Manager at Park Plaza London Waterloo
Responded Jun 17, 2019
Hi karenmf28 Thank you for a fantastic review! We are so pleased to hear you were impressed with our location and team. I will make sure to feedback your compliments back to Kadiam for you. We really do look forward to welcoming you back again soon. Axel Krueger General Manager
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IT systems down resulting in long wait 90 mins to check in after a long tiring day. Staff uncommunicative about delay. Breakfast very ordinary for such an expensive hotel. Bed was two singles pushed together
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Review collected in partnership with Park Plaza Hotels
In a 4 star hotel the service is essential, and sadly, my experience was not good in this regard. Also, the bed and bathroom were't to the expected standard. Finally, the location its not very convenient if you want to be at walking distance (30 minutes) to the city center.
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Review collected in partnership with Park Plaza Hotels
Can’t fault this place really. We got a great deal on a fab room last minute. Staff efficient and helpful. Beds very comfortable and had a great sleep. No proper door on the bathroom was our only negative experience. We felt the sliding door across the loo or the shower was not sufficient. Never mind privacy, it also wasn’t great noise wise.
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Review collected in partnership with Park Plaza Hotels
Response from sbilal2017, Manager at Park Plaza London Waterloo
Responded today
Dear ejjo2018, Thank you for the feedback. I am pleased to hear your kind words about our team and that you had a great night’s sleep. In regards to the door, please be rest assured your comments are noted and will help us improve for the future. We look forward to welcoming you back soon. Wayne Kerrin Operations Manager
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$164 - $348 (Based on Average Rates for a Standard Room)
United KingdomEnglandLondon
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