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Best Western Palm Hotel

Traveler (165)
Room & Suite (208)
Dining (24)

About

#576 of 1,118 hotels in London
Location
Cleanliness
Service
Value
Located on the A41, just minutes from the North Circular and M1, the BEST WESTERN Palm Hotel has recently completed a full renovation and now boasts 100 modern and spacious guest bedrooms, two large function suites, and restaurant onsite (available Monday – Thursday). Our hotel is within close proximity to Golders Green tube station, just 15 minutes’ walk or £6 by taxi (approx.), journey to Kings Cross/St Pancras station is just 30 minutes. We are also ideally located for visits to Camden Town, Wembley Stadium, Wembley Arena and Lords Cricket Ground.Recently renovated to a high standard, the BEST WESTERN Palm Hotel offers modern & comfortable accommodation in the heart of North West London. Our spacious rooms are elegantly decorated in natural colours with walnut furniture, en-suite bathroom with luxury walk-in shower, complimentary toiletries, comfortable bed, spacious work desk, complimentary high-speed internet access, and wall mounted Freeview LCD TV.Relax and unwind in the spacious guest lounge with ample seating, which features large flat screen TV and modern art. You can also take advantage of complimentary use of Wi-Fi internet in public areas. The Churchill restaurant serves a variety of dishes and is open from Monday until Thursday.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL CLASS

Location

Full view
44Car recommended
Grade: 44 out of 100
116Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
928Reviews
25Q+A
100Room tips
Traveler rating
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The service was brilliant. But the room was horrible. The air conditioning didn't work correctly. The bathroom had mould on the ceiling and smelt very damp and horrible. The double bed was 2 single mattresses pushed together. And was like sleeping on the floor they was that hard. The air conditioning unit was right outside the window and made it impossible to get any sleep. It was crazy loud even with the vents and windows closed. Half of the lights in the room didnt work. Like I said, the customer service was spot on, the entrance was all fancy, and looked really posh. But as soon as you entered the hallways to head to your rooms, it was like going back in time and everything was damaged, I.e carpets, lights, pictures, dirt on carpets etc.. wasnt very pleasant. Seemed like it was all just a "front". The decor needs updating imo, it's very dated and dark and gloomy.
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Review collected in partnership with Best Western
Only booked this hotel as it had parking but when arrived there was no room to park had to park on the road and had to pay for parking not good when you pay a lot of money for the stay won't be staying here again go to B+B next time where there is parking
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Review collected in partnership with Best Western
Lovely hotel. Close enough to Wembley Stadium. Only a few pounds if you book an Uber. Room was spotless but a little too warm. Cosy bar area and breakfast was an added bonus. Bus stop for the underground was just outside the hotel. There was only a short walk into Golders Green itself. For anyone driving there’s parking in the front for a few cars but a bigger car park at the rear. Definitely value for money.
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+1
We arrived at 4pm (check in from 2pm), and only one of our two rooms was available, the reception/bar was busy with people waiting to check in still. The reception staff were quite stressed and lots of calls were being made to house keeping, eventually we were given a key for room 147. The upstairs area looks quite tired and rundown, and there was evidence of the cleaners still working inost if the rooms with bags of linen along the corridor, first impressions of room 147 was okay, however after being in the room for 5-10 mins, the door opened and another couple walked in with their suitcase as they had also been given room 147, not impressed. We got ready to leave our room and head to Wembley for a concert, there was a notice board up in reception with taxi numbers/prices, Details of nearest tube, bus etc to get us there, which was VERY USEFUL. We returned pretty late and got straight into bed, and had a decent enough sleep until around 6am, when there was a large fan making alot of noise outside of our bedroom window. Our double bed, consisted of two singles pushed together, but one was clearly much higher than the other and the lower one had a visible big dip in the middle. The bathroom also was very grubby and not cleaned properly, with streaks of toothpaste down the walls near sink, dirty toilet pan and grubby in harder to reach places. The other room in our party was room 114 which was actually very clean and had a lovely view. The tea trays were good quality (they provided teapigs teabags) We didn't stay for breakfast so cannot comment on that, but wouldn't stay again.
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My Husband and I enjoyed our two day stay in the Great Western very much were there for the Fleetwood Mac Concert we found it offered fair and reasonable prices and got a good deal, the room was clean and comfortable we payed extra for the Breakfast which was enjoyable the only complaint was the television wasn’t working the first day and they didn’t fix it till the next day other than that no complaints they offer a shuttle bus service and a reasonable Taxi firm the staff are very helpful and friendly would recommend this Hotel to friends and family
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PRICE RANGE
$87 - $214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palm hotel london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
73
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