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BEST WESTERN Palm Hotel

64 - 76 Hendon Way | Hendon, London NW2 2NL, England
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651 Reviews from our TripAdvisor Community

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Showing 537: English reviews
Leeds, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

we travel to London about once a year for one thing or another. we enjoy staying on the outskirts on the city and using the tube. all part of the big adventure. we found palm hotel due to finances (our usual stay was far to expensive) but we will be using it again. First the parking is a first come... More 

Helpful?
Thank Jackie B
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Jackie B, We are absolutely delighted to hear that you had enjoyed your stay with us and we thank you for sharing your great feedback. I am pleased to learn your comments about the staff and we hope you will come back and stay with us again in the near future! Best wishes Ivona J - Operations Manager. More 

Newcastle upon Tyne, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were very disappointed on arrival that the room we were offered was not of the standard I expected following communication with the hotel prior to arrival. Have to add that the head of housekeeping handled the issue professionally and efficiently and found an alternative room. We were warned that this would be above the function room and a birthday... More 

Review collected in partnership with Amoma.com

Helpful?
Thank Tony C
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Tony C, Thank you for your detailed review. I am disappointed to hear that you did not like the room your were first allocate in. We appreciate all feedback whether positive or negative and we would like to welcome the opportunity to restore your faith in us as we would hate for you to stay elsewhere in future. If... More 

Coventry
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in June for a concert at Wembley Stadium. We needed to get a bus (outside) and a couple of stops on the tube to get to Wembley. We arrived at the hotel at midday and were able to park our car within. Staff also allowed us to book in early. The room was clean and tidy with Sky... More 

Helpful?
1 Thank Andy G
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Andy G, Thank you very much for your review. Our location is one of our many strengths with the hotel located within walking distance to the tube station, so I am glad to hear it suited your needs. I am disappointed to hear that you did not like the beds in our rooms. We appreciate all feedback whether positive... More 

Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for Beyonce at Wembley. Great location as just off the M1 and had lots of parking available. Really close to Wembley and very convenient. Great value at only £75 for a triple room (we did book well in advance)!!!! Staff on reception were okay. Didnt really pay much attention, chatting amongst themselves. Room itself wasvery nice. Very spacious... More 

Helpful?
Thank Dee T
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Dee T, Thank you for sharing your review after your recent visit to the Palm Hotel. It was pleasing to read how much you enjoyed your stay, particularly our great value for money. We are looking forward to welcome you back in the near future. Best wishes Ivona J - Operations Manager. More 

killeen tx, United States
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

during our entire stay we were treated with great respect and smiles and happiness. Sadly, it seems that hotels in the uk do not provide washcloths, so bring your own. their were no restaurants very close and the bus and train station were a mile away. you had to purchase a pass to use the bus or train, cash not... More 

Review collected in partnership with Best Western GB

Helpful?
Thank James W
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear James W, Thank you for taking the time to share your experience with us. Your kind words about the team’s are very much appreciated. I am pleased to hear that you overall enjoyed your stay at the Palm Hotel and we sincerely hope you’ll return to stay with us in the future! Best wishes Ivona J - Operations Manager. More 

Stoke-on-Trent, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was okay. Breakfast was £12.50 per person per night which we thought was rather steep! We weren't offered tea or coffee but we assume that we are a young couple so it was assumed that we wouldn't drink it. The room that it is in is also rather strange as there are no windows The mattresses weren't overly... More 

Helpful?
1 Thank Flosstopher
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Flosstopher, Thank you very much for your comments with regards to your recent stay at the Palm Hotel. We welcome reviews from such regular contributors from TripAdvisor. I was glad to know that you overall enjoyed our services and I would like to apologise for any inconvenience you might have suffered with the water temperature in your room. I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located on the A41, just minutes from the North Circular and M1, the BEST WESTERN Palm Hotel has recently completed a full renovation and now boasts 100 modern and spacious guest bedrooms, two large function suites, and restaurant onsite (available Monday – Thursday). Our hotel is within close proximity to Golders Green tube station, just 15 minutes’ walk or £6 by taxi (approx.), journey to Kings Cross/St Pancras station is just 30 minutes. We are also ideally located for visits to Camden Town, Wembley Stadium, Wembley Arena and Lords Cricket Ground.Recently renovated to a high standard, the BEST WESTERN Palm Hotel offers modern & comfortable accommodation in the heart of North West London. Our spacious rooms are elegantly decorated in natural colours with walnut furniture, en-suite bathroom with luxury walk-in shower, complimentary toiletries, comfortable bed, spacious work desk, complimentary high-speed internet access, and wall mounted Freeview LCD TV.Relax and unwind in the spacious guest lounge with ample seating, which features large flat screen TV and modern art. You can also take advantage of complimentary use of Wi-Fi internet in public areas. The Churchill restaurant serves a variety of dishes and is open from Monday until Thursday. ... more   less 

Additional Information about BEST WESTERN Palm Hotel

Address: 64 - 76 Hendon Way | Hendon, London NW2 2NL, England
Location: United Kingdom > England > London
Price Range: $98 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Palm Hotel 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Palm Hotel London
BEST WESTERN Palm Hotel London, England
Hotel Style:
#95 Best Value Hotel in London
#288 Luxury Hotel in London
#373 Family Hotel in London
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