The hotel itself is beautiful, the reception area is very grand, the bar area is amazing especially with the old cells converted into booths. That’s pretty much where the praise ends. Our room was ok, a bit like a Premier Inn but with a fancier bathroom. The bed was comfy and the room was very quiet considering the proximity to a railway line. The service trolly was parked in the corridor outside one of our rooms for our entire stay. Pretty much all of the staff we encountered were miserable. We had drinks in the bar at lunchtime, the bar tender was sullen and really didn’t look like she could be bothered to serve us. Apreol Spritz came with no garnish which was surprising given the price. The bar staff in the evening were a little more friendly but we were surprised that the prices on the drinks menu in the evening were cheaper than the one we were given at lunchtime (glass of Satellite wine was around £7.20 at lunchtime but only £6.50 in the evening). They didn’t seem to know the drinks they were serving, somebody asked for a specific gin as they could see it on the back bar, the bar tender didn’t know what it was and again didn’t have any garnish for it. They seemed more interested in making cocktails for themselves to sample or hiding under the bar watching videos. Breakfast was a disaster. A la Cartè since the hotel was pretty quiet. 7 of us ordered. 3 had full English, two had poached eggs with bacon on toast, one Eggs Benedict and one eggs, bacon and sausage. Two full English came out. A few minutes later the Eggs Benedict and the eggs, bacon and Sausage. Another few minutes before the poached eggs and bacon came, with no toast they had to go into the main breakfast room and toast their own, for £15 I’d have expected them to come on sourdough not a bit of white sliced loaf. Then the final full English which came when the first ones were nearly finished. All the poached eggs were hard. Breakfast wasn’t included on our room, as they reminded us at least 8 times during service so when we went to pay, rather than put it all on one bill, each breakfast had to be paid for separately even though it was all being paid for on the same card. We all said it was like they’d never had to serve an A la Cartè breakfast before. Would I stay here again, probably not. Much better hotels in the area with better service and a more reasonable room rates.

My husband and I stayed for one night and booked through staycation.com (he booked for my birthday) It looks lovely on arrival and the location is great (we are local to the area). We stayed on a Sunday night. It was extremely quiet which is good when it’s less guests but not so good when it’s staff. We went down to the spa area twice and never saw a member of staff. The spa was clean and tidy but the pool was a little chilly (Sunday night). We did have the pool, steam room and sauna to ourselves both times we went. The spa area is nice but, as with the hotel experience, not worth the full cost of staying at the hotel. Our room was nice but lacked character and there were some minor issues (eg the table top area by the kettle and tea was very damaged, our toilet flush didn’t work- this was rectified quickly, the shower went very hot intermittently, there was no hand soap at the sink). There was a bottle of water and a slice of cheesecake to celebrate my birthday on arrival. Having previously stayed at The Curtain around the corner I was let down by the room decor and feel at the courthouse. We thought we’d pop to the bar in the evening at the hotel but it was closed which was disappointing. We thought we booked the breakfast with our deal but didn’t and on seeing the breakfast (£15pp) I’m glad we didn’t (there’s better things in the local area for that price). Overall, Do not pay full price for this, it does not meet the standard. If you’re paying a discount/deal, it’s a good stay in the City and the spa is nice. Room for improvement.

We had a fantastic Saturday night with my family of five- staying in two of their Hoxton Studio Suites. Absolutely loved it! The staff couldn’t have been more helpful or accommodating. When I mentioned we were celebrating my son’s 20th birthday, the lovely manager at the front desk (Juan) offered us use of the bowling alley for free, as well as a later checkout. We had a great time bowling as a family and playing table tennis, and then made use of the pool, sauna and steam room the next morning, all of which we had all to ourselves. The rooms and beds were so comfortable with fantastic bathrooms (big open showers, nice tubs and soaps/shampoos, etc.) Overall, a really lovely stay. Would most definitely recommend.