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Kings Dock, Liverpool L3 4FP England
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Traveler (1285)
Room & Suite (279)
Videos (2)
Certificate of Excellence

About

#5 of 106 hotels in Liverpool
Location
Cleanliness
Service
Value
Certificate of Excellence
We are delighted to announce the hotel has re opened on the 4th July 2020. We are taking slow steps to ensure the safety of guests and staff so initially our Wheelers of St James Oyster Bar and Grill will remain closed with a limited room service menu on offer
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Room & Suite (279)279
Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Concierge
Non-smoking hotel
Parking
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Fax / photocopying
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Seating area
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, Spanish, Italian, Polish and 1 more
2,450Reviews128Q+A100Room tips
Traveler rating
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Popular mentions
joseph w wrote a review Yesterday
blackpool38 contributions18 helpful votes
Best hotel in Liverpool.Over the last 18 months my partner and I have stayed 6 times and it's always a wonderful experience,from the moment we arrive until we leave.First class professional receptionist,incredible large rooms with everything you need plus great view and 5 star breakfast. Great to see they are back open and can't wait to return for my partner's birthday on the 19 August.....If anyone looking for a great hotel in fantastic location look no further than the Pullman.😉
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Date of stay: February 2020
Value
Rooms
Service
Room Tip: Higher floor better views
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Response from Neil Brailsford, Other at Pullman Liverpool
Responded yesterday
Joseph Thank you for taking the time to post a review Really appreciate your loyalty to the hotel and delighted to read of your recommendations which are valuable to us and greatly appreciated We look forward to welcoming you both back on the 19th August in the meantime please stay safe best wishes Neil Brailsford General Manager
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Mark S wrote a review Mar 2020
Wells, United Kingdom3 contributions
I loved this hotel. First of all it was so easy to drive to and it's a great central location, right on the banks of the Mersey within an easy walk of wherever you want to go to in Liverpool. After a bit of uncertainty re-parking - you should park in the massive multi-storey 2 mins from hotel before checking in - Rebecca on reception was so friendly and welcoming. Lovely bar area and a superb fish-specialist restaurant although it does other great food for meaties and veggies (and, I think, vegans). Found it hard to choose what to go for as several dishes really appealed but the salmon was just perfect. Good selection of wines too. Likewise, breakfast was very good with a comprehensive selection of just about everything you could want. I thought hotel was very reasonably priced both for accommodation and the restaurant. Some great eateries and bars nearby and a lively social scene. I will definitely go back as soon as I can.
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Date of stay: March 2020
Value
Cleanliness
Service
Room Tip: Ask for a River view
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Response from Neil Brailsford, Other at Pullman Liverpool
Responded Mar 29, 2020
Dear marksQ42WS Thank you for your review and kind words great to read you had such a positive experience. We are currently closed to safe guard our team and customers but look forward to be able to welcome you back when the time is right keep safe kind regards Neil Brailsford General Manager
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Sir Don wrote a review Mar 2020
65 contributions9 helpful votes
This is a really lovely looking hotel and they are trying to make it a superior experience for everyone. I had two issues that seriously compromised my enjoyment of the stay. First: the pillows are a nightmare. I found that even the smaller of the two offered was so firm and so reactive, in a memory foam sort of way, that my neck and back hurt within minutes. My friend found the same in her room. A softer, squishy pillow for ladies with short necks or, indeed, children, would be welcome. I ended up pulling the duvet up and using part of that to cushion my head in a way that I could get to sleep. Second: I was here on business and trying to put on my makeup was just impossible with the sort of lighting that the room had that was anywhere near a mirror. Designed by men, for men. Take your shortest lady staff member up to have a look at the facilities from her point of view. Thanks.
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Date of stay: January 2020
1 Helpful vote
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Response from Neil Brailsford, Other at Pullman Liverpool
Responded Mar 25, 2020
Dear Weedykk Thank you for your review and feed back that is valuable to us and most appreciated and will be used to help us look at ways to improve the guest experience we offer Stay safe kind regards Neil Brailsford General Manager
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K78steve wrote a review Mar 2020
York, United Kingdom161 contributions40 helpful votes
We booked here for 2 nights for a weekend break arriving by car. Its position was perfect as it is in the “ Waterfront” area and very easy to get to. An easy walk to Albert Dock though a little further into the city itself. The hotel staff are nice and helpful, our room on the 7th floor provided excellent views. The room was amongst the best with a very comfortable kingsize bed and a spacious bathroom with walk in shower area. Breakfast was buffet style and was tasty (not had such tasty raspberries since I was young.....) again staff nice and helpful. Please note though that although the website says “parking” this is adjacent public parking and £15 for 24 hours. I think this should be made clearer when booking.
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from Neil Brailsford, Other at Pullman Liverpool
Responded Mar 19, 2020
Dear K78steve thank you for your review and feedback on the car parking that is noted Delighted to read there were lots of positive aspects to your stay We hope to welcome you back later in the year Stay Safe Neil Brailsford General Manager
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Julie F wrote a review Mar 2020
Guildford, United Kingdom30 contributions3 helpful votes
When we arrived at the hotel there was a doorman to great us and tell us where reception was. We had a room on the 6th floor looking towards the big wheel and a side view of the Mersey. The rooms are very spacious with a very large, comfortable bed which we got a very good nights sleep. The bathrooms are also large with a lovely waterfall shower. We had breakfast included in our room package and it was plentiful with a vast choice of hot and cold all very well made and presented. On one of our nights after a day of sight seeing we chose room service which we was delivered very promptly and was delicious, the creme brulee is the best I have ever tasted. Parking was at a car park next to the hotel at £15 a day . This is a great hotel with really friendly staff.
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Date of stay: March 2020
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Location
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Response from Neil Brailsford, Other at Pullman Liverpool
Responded Mar 17, 2020
Dear Julie Thank you for you review that is valuable to us and most appreciated Delighted you had a great stay and I will ensure your kind compliments about our creme brulee is shared with our kitchen brigade We hope to welcome you back soon kind regards Neil Brailsford General Manager
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Previous
PRICE RANGE
$74 - $242 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLiverpool
NUMBER OF ROOMS
216
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Frequently Asked Questions about Pullman Liverpool
Which popular attractions are close to Pullman Liverpool?
Nearby attractions include Escape Hunt Liverpool (0.3 miles), Liverpool Arts Bar (0.2 miles), and The Beatles Story (0.2 miles).
What are some of the property amenities at Pullman Liverpool?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Liverpool?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Liverpool?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Liverpool?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Pullman Liverpool?
Conveniently located restaurants include Rough Hand Made, The Floating Grace, and Docklands Fish and Chips.
Are there opportunities to exercise at Pullman Liverpool?
Yes, guests have access to a fitness center during their stay.
Is Pullman Liverpool located near the city center?
Yes, it is 1.0 miles away from the center of Liverpool.
Are any cleaning services offered at Pullman Liverpool?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Liverpool offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Liverpool?
The staff speaks multiple languages, including English, Spanish, Italian, Portuguese, and Polish.