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Malmaison Liverpool

#32 of 100 Hotels in Liverpool
Certificate of Excellence
William Jessop Way | Princes Dock, Liverpool L3 1QZ, England
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Malmaison Liverpool
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2,321 Reviews from our TripAdvisor Community

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Showing 2,306: English reviews
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here as a birthday surprise. We received a free upgrade to the KOP suite which is the best hotel room I've ever seen! Well stocked and high quality toiletries, use of robes and slippers, football table, giant bed.. The view of the Liver buildings and river Mersey were phenomenal.. Would recommend a stay here 100%. We have already been... More 

Helpful?
Thank lwiggo
2 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for our 19th Anneversery and booked a superior room. (416) We have stayed in the Birmingham hotel a few times and found it great, but this one was not to the same standard. If you like sleeping on a rock solid hard bed that you can tell is old and every time you turn you can hear the... More 

Helpful?
Thank Simon G
Warrington, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Had a 2 day stay with work related meetings. Was able to check in early and unpack before our mid morning meeting. All the facilities were fantastic . Excellent service in a fantastic sea front location, and had the added benefit of a cruise ship arriving to add to the vue. All meals were top quality with great service. Room... More 

Helpful?
Thank stephen s
Leicester, United Kingdom
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

3 day business trip . Hotel easy to find on Liverpool Docks and close to City Centre and importantly the Conference Centre . Entrance to hotel faces the Princes Dock and just north by by 400 yards from Liver building . Nice atrium . Professional greeting and help at reception . Good sized rooms a well kept and clean .... More 

Helpful?
Thank Tim T
Leicester
Level Contributor
161 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We got a goo deal on price but the experience at Malmaison was poor from start to finish. No car park - lug your bags and pay high prices. No pool. Reception girls more into Face book and nails than service. Poor room - everything black and tacky - loose taps, toilet seat fell off and tiny beds! You pay... More 

Helpful?
Thank DaveThomasLeicester
MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Dear Dave thomasleicester, Thank you for you feedback and comments. Please rest assured that I will be following this up with the relevant heads of department and management team. I do hope we can welcome you back to the hotel in the future to reinstall you faith once agian at Malmaison Liverpool. Please can you email our general manager to... More 

A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW via mobile

Right on the docks the hotel is just on the edge of town, only a five/ten min walk further than most, but worth it for something a bit different. Cocktails in the bar are great and the restaurant is fab. Take a look for offers on food and drink online before coming as there are good deals to be had.

Helpful?
1 Thank A TripAdvisor Member
MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Thank you for your recent review at Malmaison Liverpool. Thank you very much for your fantastic 5 star rating. I am happy to hear that you enjoyed your stay at our hotel. I look forward to welcoming you back in the near future . Kind Regards: James Constantine- Assistant Reception Manager More 

Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

On a weekend away decided to find a nice hotel in Liverpool. Having stayed in Malmaisons in other cities this ome appealed to us. The hotel has great decor and some some themed Beatles music on our floor. The location was ideal walking distance from Shopping, restaurants and nightlife. A stones throw from the Mersey we seen some great views... More 

Helpful?
1 Thank Jonathan S
MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Dear Jonathan S, Thank you for your recent review at Malmaison Liverpool. Thank you very much for your fantastic 5 star rating. I am happy to hear that you enjoyed your stay at our hotel. I look forward to welcoming you back in the near future . Kind Regards: James Constantine- Assistant Reception Manager More 

stoke on trent
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We have just returned from an over night stay 17.7.16 for my wife's 40th birthday and booked the date night. Can not fault this hotel at all from the staff to the rooms to the food and cocktails absolute amazing from start to finish! There was a nice little Supprise for the other half when we got in the room... More 

Helpful?
1 Thank Russell C
MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Dear Russell C Thank you for your recent review at Malmaison Liverpool. Thank you very much for your fantastic 5 star rating. I am happy to hear that you enjoyed your stay at our hotel. I look forward to welcoming you back in the near future . Kind Regards: James Constantine- Assistant Reception Manager More 

Stafford, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely hotel, friendly and helpful staff. Our room was excellent, we had a river view room and this was great. Very comfortable bed. The bathroom had a separate bath and shower, the shower was very good and the toiletries lovely. We booked bed and breakfast, although my breakfast omelette was lovely, my husbands muffin breakfast was disappointing. Considering the price... More 

Helpful?
1 Thank Karen B
MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Dear Karen B, Thank you for your recent review at Malmaison Liverpool. Thank you very much for your fantastic 5 star rating. I am happy to hear that you enjoyed your stay at our hotel. I look forward to welcoming you back in the near future . Kind Regards: James Constantine- Assistant Reception Manager More 

Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The staff are FRIENDLY. The rooms are CLEAN. The food is of a good standard but a bit expensive. One critical point is that our shower nearly burned me on the 1st day as it was stuck on skin melting hot. They had someone fix this while we were out. The hotel is a BIT OF A WALK TO TOWN,... More 

Helpful?
1 Thank rfrankly
MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this review

Dear Rfankly, Thank you for your recent review at Malmaison Liverpool. I am happy to hear that you enjoyed your stay at our hotel. I look forward welcoming you back in the near future. Kind regards James Constantine- Assistant Reception Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Conference Facilities

Additional Information about Malmaison Liverpool

Address: William Jessop Way | Princes Dock, Liverpool L3 1QZ, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $89 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Liverpool 4*
Number of rooms: 131
Reservation Options:
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Also Known As:
Malmaison Liverpool Hotel Liverpool
Malmaison Hotel Liverpool
Liverpool Malmaison Hotel
Hotel Style:
#15 Luxury Hotel in Liverpool
#19 Romantic Hotel in Liverpool
#20 Business Hotel in Liverpool
#26 Family Hotel in Liverpool
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