Hotel fabulous. Got everything you need on your doorstep, fabulous location in a lovely place to explore the City. Two very different restaurants on site to suit all tastes and budgets. Immaculately clean, room facilities excellent. Staff lovely, Liverpool amazing, not what I expected, delightful folk, loved it, thank you Xx
This is an elegant, welcoming hotel, one of the most civilised places I’ve stayed. My room, a king standard, was spacious, immaculately clean, with a superbly comfortable bed. I loved the view down the hill, from the handsome tower of St. Luke’s church, to the equally handsome Liver Birds. Breakfast is served in a friendly and efficient manner, an asset if you’re pushed for time. Do try the perfectly cooked poached eggs. Above all, the staff are wonderful, warm, courteous, friendly. There is something in the air in Liverpool that makes people so very giving. The staff at Hope street must gulp it in by the lungful. I was there working but am already planning to return to Hope Street and Liverpool for a mini-break. Irene O’Hear.
Well attended Med School Reunion of septuagenarians. Extremely convenient location on Hope Street, which symbolically links the Metropolitan and the Anglican cathedrals. On the plus side also was the quality of food (except the self help breakfast, which was disappointingly bland and the fried and scrambled eggs had run out and not replenished!). There was no toilet brush and no handrails around the bath and shower. Minimalist obsession was rather overdone. There were no drawers of any description in the room. Hence a reluctant **** and definitely not a ***** experience.
A beautiful spacious and quiet hotel. Fabulous staff from beginning to end, very peaceful with a classy minimal decor throughout. Breakfast was amazing with the manager Giuseppe, really professional, ensuring tables were looked after and cleared, but always in a friendly manner. I stayed 3 nights and plan to go back. The only gripe for me was that the pillows were way too soft so would have like a firm alternative but other than that, too marks all round.
My partner and I stayed here for my birthday last month and it was absolutely amazing! Wonderful view of the liver buildings and radio city tower from our room and the spa is beautiful! So much more to offer compared to the other spas in the city centre. Special thanks to Katy who got us booked in and ensured we had the perfect stay! 10/10 would definitely reccomend! Can’t wait to come back!
I stayed for three nights at a business event locally. The staff were excellent and we had a warm welcome. The room was small but perfectly fine for us and the only downside was the bathroom door not fitting well plus the tricky business of getting the shower temperature right! Bed was great. Housekeeping was a tad lax- no refills of tea and milk and removal of used wine glass from bar hence 4 stars. Bar staff made fantastic cocktails and the breakfast staff were also excellent. I thought the breakfast generally was very fresh and well done. Nice quiet area and would consider again if I needed to be in that part of Liverpool.
We stayed as a couple over the August bank holiday weekend. Check in was quick and efficient; friendly staff who were happy to share their knowledge of the area. Our room was clean and spacious, with all the facilities expected in a hotel room. Bar staff were efficient and polite. A great find and we will certainly return.
We stayed at hope street whilst visiting Liverpool for a birthday weekend for my boyfriend. The hotel was easy to find and close to the city centre. Despite me being slightly worried about no on site parking ( I had read up and apparently there is parking around 5 minute walk however I wasn’t keen this due to having a couple of bags/ suitcases to take in ) , luckily when we pulled up to the hotel there were spaces in the on street parking directly outside the hotel which was a bonus! I think this cost £5 for two hours however it was free from after 6pm - 8am The woman on the spa reception ( Meg ) was absolutely lovely , very friendly and helpful throughout our thermal journey - so shoutout to Meg! The spa facilities were all amazing, and we very much enjoyed these. I did not actually see the gym but my boyfriend was very impressed with the gym in the spa. Our room was lovely - very modern, we only booked the standard double room but this was still a lovely little room, the tv had a great selection of films. The bathroom was very nice with a good size bath and a separate walk in shower. The happy birthday chocolate plate was a lovely gesture too. We stayed and had our late dinner in the 1931 Italian restaurant which is part of the hotel. The pizza was absolutely amazing and one of the best I’ve had! Me and my boyfriend really enjoyed it. I can not remember our waitresses name however she was super nice and even put some balloons on the tables as it was my boyfriends birthday - such a lovely gesture. We ate here for breakfast too,It wasn’t the best breakfast we’ve had but not the worst, could have been better but it was still ok, the sausage and bacon just didn’t seem very good but the rest was absolutely fine, again the waitress and waiters were very friendly. Overall I’d rate this a 5/5 stay. I would definitely like to stay again and stay in one of the rooftop suites or terrace suites as they look amazing !…
I get the feeling this was trendy a few years ago but it just didn’t live up to expectations based on the price for us. We stayed in a studio room as as special occasion we paid for an upgrade. There are some strange design choices here. Firstly the floor is wooden which creeks as you walk around. The problem is so does the person sleeping in the room above you, and when we stay they seem to want to get up to go to the toilet every 30 minutes. The bathroom is really nice but again strange design decision, there is no curtain or blind on the window. While this may well be privacy glass from the outside you certainly do not feel when having a shower like you were obscured from view. This is a very strange thing to have decided to do in a hotel of this level. The bed really wasn’t comfortable at all, far more comfortable in a premier inn. The studio room mostly made there be more wooden floor to tread on and make a noise as you moved about. There was a sofa bed in the corner but it wasn’t anything fancy or comfortable to sit on to make it worth having. We also ate in the restaurant and whilst I’m sure this is high class food frankly the portions are way too small and overpriced for what you get. The bar was excellent and the staff in the bar excellent as well the cocktails. A paragraph I get this is positioned as a high end hotel and that’s what we were hoping for but really it just didn’t feel like value for money and with the strange decisions resulting in a poor night sleep and having to pay for extra food just a feel for it really wasn’t worth the circa £700 we paid for one night away. I thought the breakfast was good. Yes nobody‘s cup of tea is a buffet style but it was all fresh and hot when we went and all the staff were really nice and there was plenty of choice. Everything seemed hygienic by being served for you and covered up again which is great in the post Covid era.…
We stayed in a studio room, bed and breakfast. The room was great, massive bed, good quality toiletries, spacious and clean. The breakfast is really good at this hotel, they cater for gluten free and vegan. We ate at The London Carriage - excellent meal and wine, my partner felt the fish portion could have been bigger. We did the thermal journey at the Spa, it was a lovely relaxing 3 hours, This was our second stay at the hotel and it will not be our last! The staff are really helpful and nothing is too much trouble.