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The Block

Kings Dock, Keel Wharf | City Centre, Liverpool L3 4FN, England
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The Block
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342 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Some parts were nice, the staff were plesent and helpful and they was plenty of room in the apartment but there was also a lot of cost cutting at these apartments. Locks didn't work, it was in need of painting, fixtures coming off the walls. Not cozy with no picture on the walls and no mirror in the en suite.... More 

Helpful?
Thank SammieL84
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

There are a few reviews that state The Block is in poor condition in the rooms, personally I didn't find this. The rooms themselves were very clean, maybe they section some rooms off for groups of parties that are not so good? I don't know but I had stayed here several times and all was great and central. Until ....... More 

Helpful?
Thank Suzanne P
TheBlockManager, Manager at The Block, responded to this review

Thank you for writing your review on Trip Advisor, we welcome all comments whether they are positive or negative. I would like to speak to you further in order to resolve the issue that occurred during your time in the hotel. Please contact me on manager@theblockliverpool.com I look forward to speaking to you in the near future. Kind regards, Carol... More 

Travelers are raving about these Liverpool hotels

preston
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Had a great stay here with my grandson. First floor lovely and clean. Only thing I would say is the tv kept going and saying no signal. And I understand they probably dont want curtains. But have blinds but could do with blackout blinds. As we was up early with the light and sun shinning through. And I mean 6.15.... More 

Helpful?
Thank shazy85
Essex, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 10, 2016

These apartments are spacious and have a fantastic location just a short walk from Liverpool Dock and shops restaurants. Comfortable and clean with basic cooking equipment in open plan kitchen with dining area, Comfortable beds and nice bed linen. Tea and coffee and milk sachets were provided together with dishwasher tablets for the dishwasher. Showers were good and whilst we... More 

Helpful?
Thank HelenMarky
TheBlockManager, Manager at The Block, responded to this review

I would like to thank you for taking the time to pass on your feedback following your recent stay here at The Block. I am delighted that you enjoyed your experience with us and I look forward to welcoming you back to the hotel in the near future. Regards, Carol O’Brien More 

Sheffield, United Kingdom
1 review
1 of 5 stars Reviewed June 7, 2016 via mobile

We have just returned from staying in these apartments after going for a friends hen do. I'd read the reviews about being charged for smoking in room when people haven't. So was a bit weary about the stay. At first was great, basic but clean the lady that checked us in was really nice, so started to relax and forget... More 

Helpful?
Thank raynie28
TheBlockManager, Manager at The Block, responded to this review

Thank you for writing your review on Trip Advisor, we welcome all comments whether they are positive or negative. As stated we take our T &C's very seriously and unfortunately there is a charge if any are broken. Regards The Manager More 

2 reviews
3 of 5 stars Reviewed June 5, 2016 via mobile

This accommodation is excellent for location however has some drawbacks. For example the decor and facilities are sparse, this may be due to the rooms being mainly used by stags and hens over the weekends. I would imagine they don't take the best care of the facilities. The double bed was a divan and very uncomfortable and noisy with every... More 

Helpful?
Thank Alan A
TheBlockManager, Manager at The Block, responded to this review

Please accept my sincere apologies that you were not satisfied with the decor of your room. The rooms are designed in a minimalistic and modern way, and I can understand that this was, unfortunately, not to your taste. We are refurbishing at the moment. We look forward to welcoming you back in the future. Regards, Carol O'Brien More 

Liverpool, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 30, 2016 via mobile

Brilliant stay (group of 4 twenty something's )exactly what we needed a base to commute to and from sound city( right next to the echo arena). The Apartment was spotlessly clean and all the amenities you would need for a short stay. Friendly and helpful staff would definitely stay again. Very quiet of an evening and allowed us to come... More 

Helpful?
Thank richiemc1-liv
TheBlockManager, Manager at The Block, responded to this review

Thank you for taking the time to pass on your feedback following your recent stay with us. I am delighted that you enjoyed your experience with us, and we do hope to see you many more times in the future. I very much appreciate your comments in relation to the staff and service. Once again many thanks for your much... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 30, 2016 via mobile

We stayed in the 2 bedroom apartment room 109. May Bank Holiday. The apartment was grubby and tired around the edges, the blinds did not shut at all and so we were woken very early by the morning sun, you could hear every conversation of other guests and staff word for word as the walls were paper thin, the showers... More 

Helpful?
Thank Jacfoster
TheBlockManager, Manager at The Block, responded to this review

Thank you so much for your recent stay and for taking the time to provide us with your feedback. I was disappointed to learn how unhappy you were with your stay. I apologize for the issues that you encountered. I know you have contacted me directly at the hotel so that I could learn more about your experience and ensure... More 

Leicester, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 7, 2016 via mobile

These are typical stag and hen party apartments which do the job. They were not cleaned throughly and if I was expected a nice apartment I would be disappointed; they are defiantly rough around the edges. I would be very disappointed if arriving with my family or partner and staying here. Fortunately we were a group of friends on a... More 

Helpful?
Thank Amanda S
TheBlockManager, Manager at The Block, responded to this review

Thank you for taking the time to share your review with Tripadvisor. It was disappointing to read your experience was not 100% satisfactory. Please allow me to offer my apologies. I sincerely hope this does not deter you from staying at The Block again. As mentioned in other reviews, your feedback is extremely important to us and is shared directly... More 

Derby, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 5, 2016

I highly advise you book elsewhere! This venue is small and dingy. The reception staff were dressed in plain clothes and were rude and unhelpful. The location is still quite far from central Liverpool and the apartments are very basic. Waste of time - don't even bother!

Helpful?
1 Thank 1steverreview2016
TheBlockManager, Manager at The Block, responded to this review

Thank you for writing your review on Trip Advisor, we welcome all comments whether they are positive or negative. I would like to speak to you further in order to resolve these issues that occurred during your time in the hotel. Please contact me via the email address provided. I look forward to speaking to you in the near future.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about The Block

Address: Kings Dock, Keel Wharf | City Centre, Liverpool L3 4FN, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $76 - $649 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Block 4*
Number of rooms: 96
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