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ibis Liverpool Centre Albert Dock - Liverpool One

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ibis Liverpool Centre Albert Dock - Liverpool One
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1,603 Reviews from our TripAdvisor Community

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Showing 1,413: English reviews
Start your review of ibis Liverpool Centre Albert Dock - Liverpool One
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Huddersfield, United Kingdom
Reviewed yesterday NEW

This is our second time staying at the Ibis. We stayed here Monday to Wednesday 10th-12th April. Overall great place to stay. It's nice and clean. The bed is comfy so you're guaranteed a good nights sleep. We used the carpark during our stay which is cheap compared to some of the other carparks nearby. We also payed extra so...

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Helpful?
Thank micheleaddy
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago via mobile

Perfect location, staff fantastic, breakfast was good, room was ideal for us, nice and quite location and not far from the town centre! Perfect weekend away watching the gymnastics! Thank you very much!

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1Thank shaunaaa91
About Hotel's Favorite Review
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thankyou for taking the time to leave such great feedback! I'm Happy to see that you enjoyed your time in Liverpool and your stay with us and I hope you enjoyed the show! I do hope we get the chance to welcome you back again in the future. For the best prices go direct to our website. Regards,...

Tralee, Ireland
Reviewed 2 days ago NEW

This hotel is in a very central location just across the street from Albert Dock, 2 minutes from a bus station and about 5 minutes from Liverpool One Shopping Complex. The hotel itself is relatively basic but very clean trough out. Rooms area bit on the small side but comfortable and no noise what so ever. The staff are extremely...

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Helpful?
Thank Donal C
Johannesburg, South Africa
Reviewed 3 days ago NEWvia mobile

The check in staff double up as bar men. The floor i was booked in was full with kids running up and down the corridors the whole time. We complained to front desk. Had to wait for the check in guy as he was pouring drinks first. Nothing was done. Later on the day We requested to be moved. Was...

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Helpful?
Thank Andre84_13
Dumbarton
Reviewed 3 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Y3275ZKalanm
Southampton, United Kingdom
Reviewed 3 days ago NEW

A good stock standard Ibis hotel. The location is great for the city centre including the Cavern Quarter which is a short 10 minute or so walk. Albert dock is literally over the road as well, and the main shopping centre in Liverpool is about 5 minutes walk away.

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Thank claireashale
preston
Reviewed 4 days ago NEW

Staff was very friendly it was clean and child friendly. All in all enjoyed our stay and will be going back. It is central for albert dock's and Liverpool one. Worth the money never had anything to eat this time but did last time food is good

Review collected in partnership with Accorhotels.com
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Helpful?
Thank shazy85
Kidderminster, United Kingdom
Reviewed 6 days ago NEWvia mobile

Having stayed in this chain of hotels a lot of times this was one of the nicest and friendliest one ever!! Manager couldn't do enough for you and staff were great too!! Perfect location to explore Liverpool as a whole right opposite the Albert Dock aswell and taxis were so cheap!!!! Only £3 to get to train station.. would definitely...

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Helpful?
Thank emmasimons13
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thankyou for taking the time to leave your feedback. It's great to see that you enjoyed your time in Liverpool and your stay with us. I'm glad that you found our team so helpful and found our location at the Albert Dock convenient. i do hope we get the chance to welcome you back again in the future....

Kent, United Kingdom
Reviewed 1 week ago

Good location for the centre of Liverpool but that is the only good thing about it. The room was so small it was impossible to enter at the same time as your suitcase as you're already tripping over the bed. Drawer space and hanging space is virtually none. There are only bath towels no hand towels which, when drying your...

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Helpful?
Thank Jenny D
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear guest, Thankyou for taking the time to leave your feedback. I apologise for your experience did not live up to your expectations. I'm sorry that you where not happy with the service received from our our team. I can assure you this isn't the norm. Regarding our parking, we do advertise on all websites that we sell on that...

Reviewed 1 week ago via mobile

Just recently returned from a two night stay in Liverpool for the quick break with my Partner and from the minute we checked in the Receptionist was rude and aragant! The room was very tired looking! Breakfast was the a Very big let down as the Hot food was fatty and very dry.. I was talked back to burn the...

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Helpful?
Thank paulfenney
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thankyou for taking the time to leave your feedback, let me apologise that your stay with us did not live up to your expectations. I'm sorry that you feel the management team are too busy to help, this isn't the case, we are always happy to deal with with any of our guests. Regards, Stephen Maddison Team Leader

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Multilingual Staff
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The ibis Liverpool Centre Albert Dock - Liverpool One is located 5 km from the airport and a 10 min walk from the city centre. With pubs, theatres, historic buildings, nightspots and the Everton FC and Liverpool FC stadia all within the immediate vicinity, the hotel is ideal for weekends as well as longer business or holiday stays. Offers 192 rooms including 10 for guests with limited mobility, a restaurant, a bar offering snacks 24hrs and secure outdoor parking (chargeable). Business guests will appreciate use of complimentary WiFi Internet. ... more   less 

Additional Information about ibis Liverpool Centre Albert Dock - Liverpool One

Address: 27 Wapping, Liverpool L1 8LY, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $54 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Liverpool Centre Albert Dock - Liverpool One 3*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, ACCOR, Hotwire, Orbitz, Priceline, Hotels.com, TripOnline SA, HotelQuickly and Evoline ltd so you can book your ibis Liverpool Centre Albert Dock - Liverpool One reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Liverpool City Centre Hotel Liverpool
Accor Liverpool City Centre
Hotel Ibis Liverpool
Ibis Hotel Liverpool
Hotel Style:
#30 Family Hotel in Liverpool
#30 Romantic Hotel in Liverpool
#32 Business Hotel in Liverpool
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Questions & Answers

Here's what travelers have asked, with answers from ibis Liverpool Centre Albert Dock - Liverpool One staff and other travelers.
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over a year ago
Dublin
over a year ago
Kilmarnock, United Kingdom

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Questions? Get answers from ibis Liverpool Centre Albert Dock - Liverpool One staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you stay at the front of the hotel you get a view of Albert Dock and the Liverpool Eye.”
micheleaddy, yesterday | Read review
“Avoid ground floor rooms as some of them are right next to the car park.”
388isabellem, 1 week ago | Read review
“Ground floor rooms are available; but I could not recommend this hotel to anyone who could afford a more comfortable place to stay.”
janmT716QG, 4 weeks ago | Read review
“try not to have ground floor.. just me didn't seem so looked after areas. ? ? ? hall ways etc”
mralbertb, 4 weeks ago | Read review
“We were on the top (4th) floor and it was very quiet, but no-one complained of noisy rooms.”
Alan_HH, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question