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Hallmark Inn Liverpool

Traveler (185)
Room & Suite (84)
Dining (8)

About

#61 of 99 hotels in Liverpool
Location
Cleanliness
Service
Value
Welcome to the Hallmark Inn Liverpool. Liverpool's spectacular events programme, world class culture and heritage and our famously friendly locals, makes Liverpool the ideal destination for a short break. Centrally located in the vibrant city of Liverpool, located between our two majestic cathedrals, set in the heart of the university district, a stone's throw from theatres, restaurants, bars and Liverpool's ever growing tourist attractions. Enjoy our Liverpool themed lounge bar, with its cool atmospher, the perfect setting to relax and unwind over a cocktail. Choose one of our 81 bedrooms, all attractively appointed with free Wi-Fi and flat screen TV's. Our bedrooms range from Classic doubles, themed rooms, and a great selection of family rooms or treat yourself to one of our superior rooms. We offer an easy access car park at sensible nightly rates. We provide a warm home from home atmosphere, with exceptional warm and friendly staff and management. We look forward to welcoming you
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Property amenities
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Laundry Service
Non-smoking hotel
Public Wifi
Room features
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located

Location

Full view
100Great for walkers
Grade: 100 out of 100
165Restaurantswithin 0.3 miles
52Attractionswithin 0.3 miles
915Reviews
25Q+A
100Room tips
Traveler rating
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Popular mentions
Everything was superb, very friendly and welcoming staff, delicious breakfast, clean, spacious but cosy room. Plus as it was a business trip, the location was perfect, right next to the University. Many thanks. Would like to come again.
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Good points: Very near to Lime Street station and centre. Very pleasant and helpful receptionists. Rooms and bathroom clean. Manager helpful. Breakfast fine. Bad points: first room not really the size of a twin. Nowhere to put soaking wet coat, only small wardrobe as no door
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Stayed the one night with my husband. The room was stunning and the bed very comfortable and the staff very welcoming. Would definitely return to this hotel the next time we stay over in Liverpool. Thankyou.
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Response from Lucyelizabethfaith, Manager at Hallmark Inn Liverpool
Responded 2 weeks ago
Dear Maddi1973, Thank you for your kind feedback and comments via TripAdvisor. I am very glad to hear you had an enjoyable stay with us here at the Hallmark Inn Liverpool. Here at our hotel, guest satisfaction is our top priority and I am delighted we could achieve this during your stay. Please be assured all your kind feedback will be passed on to the relevant departments. We hope to welcome you back again soon! Kind regards, Lucy Jones Reception Manager
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I’m very disappointed with my recent stay at your hotel. I read about there not being any lift to the room which is fine but I didn’t expect to being located on the 3rd floor especially given I’d booked with a young baby! I’d have expected a ground floor located room with
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Response from Lucyelizabethfaith, Manager at Hallmark Inn Liverpool
Responded 2 weeks ago
Dear Lynze, Thank you for your feedback on your recent stay with us at The Hallmark Inn, Liverpool. First of all let me apologise for the issues you encountered during your stay. As a Grade Two listed building we are not purpose built, and we are limited with what modifications we can make to the building - this is why we have no lift. It does state our lack of lift on all booking websites, and for this reason people often request rooms on the ground or lower floors. If we get this request in advance we will always do our utmost to meet it. I can see that you were moved on the day of arrival, this will mean we were more limited with options of where to move you to dependent on the room type you've booked. However, if you'd let us know you were unhappy with the second room, we would have done our best to move you again, even if it had been the next day. We have cots available upon request, but again these won't be given unless requested. We are not considered accessible for wheelchairs as we have no lift and steps at the front of the building, however we do always have staff on hand to help guests with prams, etc. Again with regards to the heat, if it is a warm day all we can do is offer guests fans, which we do have available at reception. Please be assured all your feedback will be passed on to the relevant departments, and we will do our best to resolve those issues that are in our control. Kind regards, Lucy Jones Reception Manager
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Very close to everything and just next to Paddy's Wigwam. Comfortable room with tea and coffee but decor a bit tired. Ironing board and hairdryer in room. Great choice at breakfast - help yourself to as much or as little. Staff helpful and polite.
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Response from Lucyelizabethfaith, Manager at Hallmark Inn Liverpool
Responded 2 weeks ago
Dear Catherine A, Thank you for your kind feedback and comments via TripAdvisor. I am very glad to hear you had an enjoyable stay with us here at the Hallmark Inn Liverpool. Here at our hotel, guest satisfaction is our top priority and I am delighted we could achieve this during your stay. Please be assured all your kind feedback will be passed on to the relevant departments. We hope to welcome you back again soon! Kind regards, Lucy Jones Reception Manager
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Previous
PRICE RANGE
$47 - $155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
feathers hotel liverpool
FORMERLY KNOWN AS
Best Western Hallmark Hotel Liverpool Feathers
LOCATION
United KingdomEnglandLiverpool
NUMBER OF ROOMS
81
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