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Best Western Hallmark Hotel Liverpool Feathers

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Best Western Hallmark Hotel Liverpool Feathers
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966 Reviews from our TripAdvisor Community

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Showing 939: English reviews
Nairn, Scotland, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Visit was made bearable by generally lovely staff, the ideal location and good wifi. The downsides were - room on 6th floor and no lift, key cards not working from one day to the next (when you're on the 6th floor this is particularly irritating), hot pokey room which was noisy due to traffic outside and ill-fitting windows, someone had... More 

Helpful?
Thank Alison H
Management response:

Dear Alison H, Thank you for leaving your feedback and comments via TripAdvisor. I am sorry to hear that you were un-satisfied with your stay here at the Best Western Hallmark Feathers Hotel. It is always our intention to ensure our guests receive the highest quality service and facilities, and I am sorry if you felt the service was not... More 

Birchington, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Visited with my husband. Room was lovely, little small. Staff were nice and friendly. However, there was two fire alarms at 5 in the morning. I know it's not their fault and the staff weren't apologetic. But lovely location, not far from Liverpool town

Helpful?
Thank sunflower3758
Management response:

Dear sunflower3758, Thank you for leaving your feedback and comments via Trip Advisor. Firstly I want to apologize that you were woken at an early time by a fire alarm. It is our intention here at the Best Western Hallmark Feathers Hotel that all our guests have a relaxing and enjoyable stay and I am sorry if this in-inconvenienced you... More 

Travelers are raving about these Liverpool hotels

Ashton in Makerfield, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Booked this hotel several months ago, for a friend visiting Liverpool. My friend required a Gluten free menu for breakfast. I informed the hotel on the original booking, then visited them in person a couple of weeks prior to the reservation dates, to check on availability of Gluten free foods. Was told to email operations manager a couple of days... More 

Helpful?
Thank John S
Management response:

Dear John s, Thank you for taking the time to write a review on TripAdvisor following your stay at Best Western Hallmark Hotel Liverpool Feathers. I am sorry to hear that you were disappointed with your recent stay. It is always our intention to make sure our guest are well looked after and if we fell short of expectations, I... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

This is a great Liverpool city centre hotel. Very well situated and easy to find. Staff very friendly. I stayed in a room that was named after a ship or a nortical theme. Very nice big clean room, little bit difficult to find as it was in the lower ground. Signs to rooms need changing. Breakfast was well cooked buffet... More 

Helpful?
1 Thank andy6464
Management response:

Dear andy6464, Thank you for taking the time to write a review on TripAdvisor. I am glad that you enjoyed your stay with us here at the Best Western Hallmark Feathers Hotel, and that you were satisfied with your room. Here at the hotel we aim to ensure all our guests receive exceptional service and have a relaxing and enjoyable... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Was in Liverpool for a conference this month and of course a lot of hotels were booked out and prices were high. I booked this hotel and had low to medium expectations. It's dated, that's for sure. It needs a refurbishment. The rooms don't feel very clean, there is a musty smell. However, I found the staff to be excellent... More 

Helpful?
Thank Damien Ó
Management response:

Dear Damien Thank you for taking the time to write a review on TripAdvisor following your stay at Best Western Hallmark Hotel Liverpool Feathers. I am sorry to hear that you were disappointed with your room. It is always our intention to make sure our guest are well looked after and if we fell short of expectations, I am very... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

We booked a "superior double room" for 2nights at a bed and breakfast cost of £227.00. We were advised that there was parking available onsite on a first come first served basis at a cost of £10 per night, we arrived early and stopped in the drop area at the door to check on how to get into the carpark... More 

Helpful?
Thank Julie S
Management response:

Dear Julie S, Thank you for taking the time to write a review on TripAdvisor following your stay at Best Western Hallmark Hotel Liverpool Feathers. I am sorry to hear that you were disappointed with your recent stay. It is always our intention to make sure our guest are well looked after and if we fell short of expectations I... More 

1 review
5 of 5 stars Reviewed 1 week ago

Stayed here with my wife for my birthday weekend (09/09/16). The hotel is clean, perfectly situated for all the major sites and shopping. The reception staff were amazing, thanks James for the quickest, friendliest and informative welcome. The breakfast is good for £10.00 per person Recommend this hotel and would/will stay again.

Helpful?
Thank John S
Management response:

Dear John S, Thank you for your recent review at Best Western Hallmark Hotel Liverpool Feathers . Thank you very much for your fantastic 5 star rating. I am happy to hear that you enjoyed your stay at our hotel. I look forward to welcoming you back in the near future . Kind Regards: James Constantine More 

Bristol, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The staff were lovely. The breakfast was lovely. The room (which was allegedly an upgrade) was small and the bed uncomfortable. Room was too hot. Fittings and decor all a bit dated and scruffy. There are better options for the same money but Liverpool seems to book up so you need to look well in advance

Helpful?
Thank StigNasty
Management response:

Dear Strignasty, Thank you for taking the time to write a review on TripAdvisor following your stay at Best Western Hallmark Hotel Liverpool Feathers. I am sorry to hear that you were disappointed with your recent stay. It is always our intention to make sure our guest are well looked after and if we fell short of expectations , I... More 

tamworth
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here as a last minute decision to carry on our honeymoon weekend, and what an amazing contrast between here and the hallmark in Chester, not only did we have our room upgraded, we was left a bottle of bubbly and a nice letter aswell, all for a 3rd of price of Chester. I must say special praise to the... More 

Helpful?
Thank ToddWilliams91
Management response:

Dear Toddwilliams91, Thank you for your recent review at Best Western Hallmark Hotel Liverpool Feathers . Thank you very much for your fantastic 5 star rating. I am happy to hear that you enjoyed your stay at our hotel. I look forward to welcoming you back in the near future . Kind Regards: James Constantine More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN Feathers Liverpool Hotel Liverpool's spectacular events programme, world class culture and heritage and our famously friendly locals, makes Liverpool the ideal destination for a short break. Centrally located in the vibrant city of Liverpool, located between our two majestic cathedrals, set in the heart of the university district, a stone's throw from theatres, restaurants, bars and Liverpool's ever growing Tourist attractions. Enjoy our Liverpool themed L3 Lounge Bar and Grill, with its cool atmosphere and staff, serving home cooked, locally sourced produce, the perfect setting to relax and unwind over a cocktail Choose one of our 81 bedrooms, all attractively appointed with free Wi-Fi, flat screen TV's and I-pod docking stations. Our bedrooms range from Classic doubles, nautical themed rooms, and a great selection of large family rooms or treat yourself to one of our Superior or Four Poster rooms. We offer an easy access car park at the rear of the hotel at sensible nightly rates. We provide a warm home from home atmosphere, with exceptional warm and friendly staff and management. We look forward to welcoming you ... more   less 

Additional Information about Best Western Hallmark Hotel Liverpool Feathers

Address: 117 - 125 Mount Pleasant, Liverpool L3 5TF, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $56 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hallmark Hotel Liverpool Feathers 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Feathers Hotel Liverpool
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