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Hotel Indigo Liverpool

Agoda.com$62*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$149*
$62*
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$73*
$72*
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Hotel Indigo Liverpool
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2,323 Reviews from our TripAdvisor Community

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Showing 2,254: English reviews
Reviewed November 19, 2015 via mobile

Stayed for 4 nights for work and nice rooms -excellent comfortable beds. However breakfast was only ok tbh. Not very nice views from room overlooking and being overlooked by an office block..keep your curtains closed :-) Tiny gym ok for a quick session on the treadmill or cross trainer. Overall not bad but not as fabulous as the advertising would...

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Helpful?
Thank GMAC1234
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Thank you for your review, we are pleased to hear that you found us convenient for your visit and the bed comfortable. I have made sure to share your other comments with the team here and we hope to see you again soon. Best wishes, Laura Taylor Guest Relations Manager

Perth, UK
Reviewed November 19, 2015

I now book this hotel if it's available when visiting Liverpool rather than the Albert Dock hotels. The staff are very good, though the restaurant staff are a little pushy trying to get you to order another drink! I stayed on the 6th Floor, nice room, great shower and an excellent mirror for shaving. The flat screen tv has lots...

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Helpful?
Thank Highlander2010
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Thank you for your review which I have shared with our team, we are glad you enjoyed your room and found us well located. I have made sure to inform our Restaurant Manager and Head Chef of your comments on the breakfast and we hope to see you here again soon. Best wishes, Laura Taylor Guest Relations Manager

birmingham
Reviewed November 17, 2015

Great hotel....really clean, staff so helpful and cheerful. Stayed for one night on a little sightseeing visit.....the reception staff were so helpful and pleasant - room was really comfortable - view from window was a bit dismal, but didn't spend that much time in the room, so didn't really matter. Complimentary soft drink, crisps and chocolate bar in room -...

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Helpful?
Thank Cluney64
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Many thanks for your review, we are delighted to hear that you were impressed with our hotel and our team! I'm sorry to hear that there was an issue with your pre authorisation, our system should complete the original authorisation meaning that there is only one transaction taken. I have made sure to inform our Front of House...

East Lothian, Scotland
Reviewed November 16, 2015

Stayed here for 2 nights and booked 2 double rooms on the Infusion package direct with the hotel. Good points - checked in at 12.30 pm and our rooms were ready even on a Friday afternoon. Complimentary fridge with juice and nibbles. Aveda products in bathroom. Rooms we got were super quiet, very clean and comfy bed. Friendly and informative...

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Helpful?
Thank Amanda028
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Thank you for your review, we are glad to hear that you were able to check in early and you were pleased with the amenities and facilities in your room, the friendliness of our team and breakfast. I am truly sorry to hear that you were disappointed with our bar area and our menu options however and I...

Liverpool
Reviewed November 15, 2015 via mobile

Recently spent a lovely Saturday night here with my partner. We'd booked a night out on the Docks and didn't want the hassle of taxis, the hotel is gorgeous, so colourful and modern. Great service from very friendly staff, the room was lovely with a really comfy bed and amazing shower. Would highly recommend for a convenient night away.

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Helpful?
Thank Hls1196
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Thank you very much for your review, we are glad to hear that you found our hotel comfortable, modern and colourful! We are also delighted that our team were friendly and you would recommend us and we hope to see you here again soon. Best wishes, Laura Taylor Guest Relations Manager

Reviewed November 15, 2015

Great hotel with a central location. Not overly expensive. Staff were friendly and helpful. Room was decently sized with good facilities - great shower, and good sized TV with an AV input panel. Small selection of items (crisps, chocolate and drinks) free in your room. Good free WiFi as well. Would recommend.

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Helpful?
Thank FullFonz
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Thank you for your review, we are pleased that you were impressed with our hotel and that you would recommend us! We hope to see you again soon, Best wishes, Laura Taylor Guest Relations Manager

Lawrenceville
Reviewed November 13, 2015

A perfectly fine, centrally-located Liverpool hotel. Staff was attentive and allowed us to store our luggage for the day while we were out touring. Nice coffee shop (Gourmet Coffee) located across the street.

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Helpful?
Thank Sazpiano
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Thank you for your review, we are pleased to hear that you found our team helpful and attentive! We hope you'll return soon, Best wishes, Laura Taylor Guest Relations Manager

Eastbourne, United Kingdom
Reviewed November 11, 2015

Rooms were very nice but I was a little dissapointed that we booked an Excutive room and it was not as big as I thought it would be. The whole reason for staying was to enjoy the Marco Pierre White restaurant at the hotel , I did think it would be separate to the hotel but it was part of...

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Helpful?
Thank Ros B
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Many thanks for your review, we are sorry to hear that you were disappointed with the size of your room and with the food in our MPW Steakhouse. Please be assured that I have shared your feedback with our Restaurant Manager and Head Chef. We hope to see you here again soon, Best wishes, Laura Taylor Guest Relations...

Reviewed November 10, 2015 via mobile

Generally acceptable hotel at a good price. Not sure about the decor in the restaurant as I found it a bit cold and impersonal. Nice room though a bit small. Liked the free snack/drinks in the room but the best feature for me is the great location. Please improve the bar area ! Too small and seem like part of...

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Helpful?
Thank Rick C
IHGCare, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear Rick C, Thank you for taking the time to review our hotel. I am glad you found our location great and regarded our rooms to be nice. On the other hand, please accept my sincerest apology for the layout and service at the bar. I appreciate your feedback as this is our best resource for improving guest services. Again,...

Reviewed November 10, 2015 via mobile

My boyfriend and I stayed here for a weekend break and really enjoyed it. The rooms are lovely and have everything you need and more. Complimentary drinks and snacks that are replenished daily, comfy bed and the shower is amazing! We had breakfast both mornings we were there and can honestly say it's the nicest breakfast we have had. Great...

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Helpful?
Thank Rosie E
GuestRelationsHIL, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review

Dear guest, Thank you very much for your review, we are very pleased to hear that you enjoyed your stay with us! It's great to read your comments on breakfast and the facilities in your room and we look forward to your return on your next visit to the city! Best wishes, Laura Taylor Guest Relations Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Marco Pierre White Steakhouse, Bar & Grill
Marco Pierre White Steakhouse, Bar & Grill
Cuisines: Steakhouse, European, British
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A stone’s throw away from Liverpool’s historic and vibrant waterfront, this luxury boutique hotel is opening early summer 2011. Hotel Indigo is unique and designed to reflect the local culture, character and geography of the surrounding area while the brand hallmarks of being part of the InterContinental Hotels Group (IHG) ensure consistent and reliable services. Hotel Indigo isn’t just another place to stay. It’s an intriguing, inclusive, inspiring experience specifically designed for travellers who aspire to something more than run-of-the-mill accommodations. Situated in Liverpool City Centre, it offers 151 bedrooms coupled with excellent facilities. The hotel features cosy, airy and inviting guestrooms with oversized beds, plush bedding with throw pillows, hard-surface flooring with area rugs and signature murals. ... more   less 

Additional Information about Hotel Indigo Liverpool

Address: 10 Chapel Street, Liverpool L3 9AG, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $90 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo Liverpool 4*
Number of rooms: 151
Reservation Options:
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Hotel Style:
#6 Luxury Hotel in Liverpool
#7 Business Hotel in Liverpool
#9 Romantic Hotel in Liverpool
#19 Family Hotel in Liverpool
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Indigo Liverpool staff and other travelers.
25 questions
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Liverpool, United Kingdom
Denny, United Kingdom
9 months ago
9 months ago

See all questions (25)

Questions? Get answers from Hotel Indigo Liverpool staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms on the south side are quieter”
davidmS5762HH, 1 week ago | Read review
“Our room 618 was big and the enormous bed really comfortable. Rain shower was excellent.”
690beverlyh, 3 weeks ago | Read review
“No other complained about their rooms and we were scattered throughout the hotel”
yvonnea919, 3 weeks ago | Read review
“Best to have a room at the end of the hallway away from the lifts”
emiliagerard, Apr 18, 2017 | Read review
“Gym is on the first floor. So maybe higher foot traffic, though I didn't come across any.”
v1per, Apr 17, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Agoda.com
$62* /night
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Prices are for 1 room, 2 adults
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