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Hotel Indigo Liverpool

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Hotel Indigo Liverpool
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2,243 Reviews from our TripAdvisor Community

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Showing 2,180: English reviews
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Reviewed 2 days ago NEW

Myself and my girl freind stayed here on the weekend. Check in was quick and easy and the staff seemed very welcoming. Our room was on the second floor. The rooms are fairly small but they are suitable for a short stay. We had a slight problem with our aircon as it was making an annoying noise even though we...

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Helpful?
Thank Mike S
Bangor, United Kingdom
Reviewed 3 days ago NEW

We stayed at this hotel following the refurbishment to the public areas. I thought the refurbishment was well done and the breakfast layout was a vast improvement. We had an upgrade to a superior double at the front of the hotel. Although the rooms are small they have everything you need and are light and airy. The beds are so...

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Thank cymrobangor
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear cymrobangor, Thank you for your review! We are delighted to hear your feedback following our recent ground floor refurbishment - we agree it is a massive improvement! It's wonderful to read your great comments and we look forward to welcoming you back to Hotel Indigo Liverpool! Kind regards, Natasha Thompson

Liverpool, United Kingdom
Reviewed 4 days ago NEW

Stayed here over the week end after going to a concert. The hotel reception was friendly, Room was lovely and well appointed .Bed very comfortable ,we had a good nights sleep. The Breakfast catered for everyone's tastes,so much choice . The gentleman who asked if we had been there before, when we said no he took his time to show...

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Helpful?
Thank margaret l
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear margaret l, Thank you for taking the time to review your recent stay at Hotel Indigo Liverpool. It's great to hear your wonderful comments following your stay with us here and we certainly look forward to welcoming you back again! Kind regards, Natasha Thompson

Birmingham, United Kingdom
Reviewed 5 days ago NEWvia mobile

I enjoyed staying at this hotel for the location and the comfy beds. Staff were friendly but there were a couple of niggles. Every time we tried to phone front desk either from inside the hotel or out it took forever to get anyone to answer. Also in the rooms there was only a tiny waste bin in the bathroom....

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Helpful?
Thank Welltravelledbear
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear Welltravelledbear, Thank you for your great review of Hotel Indigo Liverpool. We are delighted to hear you have just had such a fantastic stay with us and please accept my apologies for the delay in getting through to a team member. We do hope to welcome you back to Hotel Indigo Liverpool again in the near future. Kind regards,...

peoples republic of caledonia
Reviewed 5 days ago NEWvia mobile

Two night stay. Clean, and comfortable. Staff friendly and efficient. But wouldn't stay again.... Like another recent reviewer, we were lucky enough to get checked in and a room allocated earlier than expected. Bonus. Good breakfast buffet with a selection of cold & cooked options that should be wide enough to feed anyone up for the day ahead. Enjoyed the...

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Helpful?
Thank chooseANewScreenName
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at Hotel Indigo Liverpool. I am sorry to hear that you were not 100% satisfied with your stay on this occasion - please accept my sincere apologies for this. I can assure this is not our usual standards at all and we do during busy times have...

Melton Mowbray, England, United Kingdom
Reviewed 1 week ago

stayed over bank holiday in aug 2016 and it was lovely!! great location, just outside the main centre, but a nice walk in! really lovely rooms, only slight criticism is not enough sugar or sweeteners left in the room lo for our cups of tea! But staff really lovely at reception, and dare say if we had needed anything else...

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Helpful?
Thank Jo M
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear Jo M, Thank you for taking the time to review your stay at Hotel Indigo Liverpool. We are very pleased to to hear you had a fantastic stay with us during August Bank Holiday and we really appreciate your feedback too. We hope to welcome you back again for another Bank Holiday weekend! Kind regards, Natasha Thompson

Redcar, United Kingdom
Reviewed 1 week ago via mobile

A stylish hotel with retro styled! Room had mini fridge with a few soft drinks, water and chocolate, standard little kettle for a cuppa. Iron and ironing board and plenty of hanging space. Nice big shower(walk in style) with two shower heads,big basin and toilet. USB charging station and wall mounted tv. Clean and tidy (although little more attention to...

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Helpful?
Thank gem01_12
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear gem01_12, Thank you for taking the time to review your recent stay at Hotel Indigo Liverpool. We are delighted to hear what a fantastic stay you had with us recently and we hope to welcome you back again soon! Kind regards, Natasha Thompson

Reviewed 1 week ago via mobile

We stayed here with another couple and I have to say, it's the best sleep I have ever had in a hotel. The room has everything you need, even an iron is left for you to use. The decor is great and the beds are so comfy. I would definitely recommend this hotel and will be returning again.

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Helpful?
Thank Vicky M
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear Vicky M, Thank you for taking the time to review your recent stay at Hotel Indigo Liverpool. We are delighted to hear that our hotel met your expectations during your stay and we agree - our beds are a dream! We look forward to welcoming you back again soon. Kind regards, Natasha Thompson

Bucks
Reviewed 1 week ago via mobile

With a £60 price tag for a double room, ready for us when we arrived at 10.30am, I see that as 4 stars. However, add an extremely warm and smiley welcome (Lauren?), an equally smiley and appreciative goodbye, first class cocktails from Wojtek, excellent shower, and a cab arriving in seconds, and the 4 stars undoubtedly turn to 5. Thank...

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Helpful?
Thank CocktailmakerUK
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear CocktailmakerUK, Thank you for your fantastic review of Hotel Indigo Liverpool! We are delighted to hear how much you enjoyed your recent break with us and also that our team clearly made a lasting impression! We look forward to welcoming you back to Hotel Indigo Liverpool again in the near future. Kind regards, Natasha Thompson

Wirral, England
Reviewed 1 week ago

We arrived almost 2 hours early in the hope of just dropping off our bags - we were told our room was available. This set the tone for our stay - absolutely nothing was too much trouble for the staff, all were extremely friendly and helpful. Our room was lovely - very spacious, clean, airy and modern. There were complimentary...

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Helpful?
Thank kmd67
Natasha T, Front Office Manager at Hotel Indigo Liverpool, responded to this review

Dear kmd67, Thank you for taking the time to review your recent stay at Hotel Indigo Liverpool. We are delighted to hear how much you enjoyed your stay and how well our staff looked after you! We all truly look forward to welcoming you back again in the future! Kind regards, Natasha Thompson

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Marco Pierre White Steakhouse, Bar & Grill
Marco Pierre White Steakhouse, Bar & Grill
Cuisines: Steakhouse, European, British
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A stone’s throw away from Liverpool’s historic and vibrant waterfront, this luxury boutique hotel is opening early summer 2011. Hotel Indigo is unique and designed to reflect the local culture, character and geography of the surrounding area while the brand hallmarks of being part of the InterContinental Hotels Group (IHG) ensure consistent and reliable services. Hotel Indigo isn’t just another place to stay. It’s an intriguing, inclusive, inspiring experience specifically designed for travellers who aspire to something more than run-of-the-mill accommodations. Situated in Liverpool City Centre, it offers 151 bedrooms coupled with excellent facilities. The hotel features cosy, airy and inviting guestrooms with oversized beds, plush bedding with throw pillows, hard-surface flooring with area rugs and signature murals. ... more   less 

Additional Information about Hotel Indigo Liverpool

Address: 10 Chapel Street, Liverpool L3 9AG, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $85 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo Liverpool 4*
Number of rooms: 151
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Liverpool
#7 Business Hotel in Liverpool
#9 Romantic Hotel in Liverpool
#19 Family Hotel in Liverpool
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Indigo Liverpool staff and other travelers.
23 questions
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Liverpool, United Kingdom
Denny, United Kingdom
6 months ago
6 months ago

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Questions? Get answers from Hotel Indigo Liverpool staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed before and the high floors seem better than lower ones.”
 of 5 bubbles mikesX1798JL, 2 days ago | Read review
“We stayed on the rear of the hotel and it was nice and quiet.”
 of 5 bubbles marka063, 2 weeks ago | Read review
“Indigo a great choice for a great city...all rooms modern, spacious and relaxing”
 of 5 bubbles 622simone, 2 weeks ago | Read review
“Room 108, first Floor”
  • Room 108
  • Bathrooom, Room 108
  • Bed in Room 108
  • Bathroom, Room 108
  • Room 108
 of 5 bubbles patmeyerbs, 2 weeks ago | Read review
“Enjoy a hearty dinner at MPW 's restaurant”
 of 5 bubbles Dariusdave, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question