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Mercure Liverpool Atlantic Tower Hotel

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Mercure Liverpool Atlantic Tower Hotel
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2,007 Reviews from our TripAdvisor Community

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Showing 1,921: English reviews
Cambridge, United Kingdom
Reviewed November 1, 2015

6 of us met up for a reunion weekend. The hotel was great, very friendly helpful staff and in a fantastic location. The rooms were clean and comfortable. Even thought the hotel was full the breakfast room was organised and the food was hotel and tasty. We had booked to go to a restaurant in the Albert Dock in the...

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3Thank Sue L
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Sue L Thank you very much for the 5* review following your weekend reunion. I am so glad you were well looked after by the team and your rooms were clean and comfortable. Breakfast is always a good option for the start of the day and I am glad it was well organised and tasty. I am pleased you...

York
Reviewed November 1, 2015

Wonderful hotel, wonderfully friendly and helpful staff,and an absolutely fabulous view from our hotel window. Not to mention the yummiest breakfast to set you up for the day ready to explore the wonderful city of Liverpool. Not too close to the city centre but close enough for everything to be accessible by foot. I couldn't recommend this hotel enough,

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4Thank HonestYork
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear HonestYork Thank you so much for the 5* review on tripadvisor. I am delighted you had a wonderful stay I know the team will be very encouraged by you kind comments and praise. I agree our location is perfect for seeing the city and we are close enough to enjoy the night life without being disturbed by rowdy revellers...

Reviewed November 1, 2015 via mobile

Location: right on the pier head overlooking the ferry port. 5 minutes walk to Mathews street (cavern) and bars. 10 minutes to main shopping area And 5 minutes to the Albert docks and the museums. Service: check in was simple and the staff happy to offer advice, directions etc. Check in was 3pm but we arrived at 2pm and our...

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2Thank kel8dave
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear kel8dave, Thank you for your comprehensive review on tripadvisor. We always value guest feedback to allow us to constantly improve our guest experience. I am sorry about the toilet flush fault this has been repaired. I am delighted you had a good stay and made the most of your time in Liverpool. I agree there certainly is plenty of...

Chester, United Kingdom
Reviewed November 1, 2015 via mobile

To celebrate our wedding anniversary we went to the theatre and decided to to stay a night in this hotel. The room was clean and comfortable with fantastic views across the river. The staff were all very helpful and polite and it was a lovely touch to receive a card and bottle of wine in our room to celebrate our...

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2Thank fabescapes
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear fabescapes, Thank you for the 5* review on tripadvisor. I am pleased you had an enjoyable stay whilst celebrating your anniversary. I am glad your room was clean and comfortable and you liked the fantastic views. Thank you so much for the recommendation and we look forward to welcoming you back very soon. Best regards, Nikki Nikki Palmer Relationship...

Stonehouse
Reviewed October 29, 2015

We booked through the Hotel Collection for an Autumn offer of two nights with breakfast and dinner on one night. On the website, the hotel looked very attractive and was in a great position for walking to the main sites of interest. It exceeded all expectations. We had a magnificent room with splendid views of the Liver Building, the Mersey...

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7Thank BarryStonehouse
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear BarryStonehouse, Thank you so much for the 5* review and your lovely comments. The team will be greatly encouraged by your praise and recognition. I am delighted you found the hotel so central for sightseeing and were impressed with the stunning views. It is wonderful to hear you thoroughly enjoyed your stay with us; it will certainly be a...

Stoke-on-Trent, United Kingdom
Reviewed October 28, 2015 via mobile

Good sized room for an adult and two teenagers had two single beds and a Z bed which was a lot better than the normal dodgy sofa beds which you get in most hotels, helpful staff no problem with looking after our bag before and after check in/out time. Breakfast good but could do with a teapot being placed on...

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3Thank Sam J
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Sam J Thank you for your review on tripadvisor. Guest feedback is certainly appreciated to help us to improve our service. I am pleased you had a good stay and staff were helpful and I do hope we can welcome you back on any return visits to Liverpool. Best regards, Nikki Nikki Palmer Relationship Manager

London, United Kingdom
Reviewed October 28, 2015

Stayed at this hotel this week and it was wonderful - beautiful room although bathroom a little small - but that rally didn't matter - and an amazing view of The Liver Bird Building and the River Mersey

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3Thank C0rinne12
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear C0rinne12, Thank you so much for the 5* review. I am so pleased you had a wonderful stay and you enjoyed the amazing view. I trust we will have the opportunity to welcome you back soon. Best regards, Nikki Nikki Palmer Relationship Manager

England
Reviewed October 27, 2015 via mobile

This is a decent hotel in a great location for visiting the tourist areas of Liverpool, plus (if you have transport) surrounding areas. Had two nights in a family room on the 11th floor. Free WiFi and breakfast was included in our rate. The WiFi was OK for basic internet browsing but not for streaming video e.g. BBC iPlayer. Walls...

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3Thank NickRLeeds
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear NickRLeeds Thank you for your feedback following your recent stay. I agree with you that we are ideally placed for tourists visiting the city. I am sorry you were disturbed by neighbours and that you’re Wi-Fi wasn’t efficient. We do pride ourselves on having fast internet exactly for downloading videos and films so I am unsure what has gone...

Maidenhead, United Kingdom
Reviewed October 26, 2015

Great twin bedded room on 5th floor overlooking the Liver building and the estuary. Comfortable beds and clean ensuite bathroom. Good breakfast every morning, never long to wait for one of the speedy lifts, friendly efficient staff at Reception and in the Bar and Breakfast Room. Only one small complaint and that was the shaver point in the bathroom did...

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Helpful?
2Thank Ralph B
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Ralph B Thank you for your review on tripadvisor. I am delighted to hear you had a great stay and enjoyed the view and facilities, I am sorry about the shaver point, this has been passed to Maintenance to address. Breakfast is always popular and so its pleasing you found it good and liked our friendly team. I hope...

Tamworth, United Kingdom
Reviewed October 24, 2015

Great hotel clean, friendly staff value for money and breakfast yum. Free wifi bonus Location not to bad about 10 min walk from city centre Booked a twin room but was given a double which was easily changed not a problem

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3Thank Shazbolge
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Shazbolge, Thank you for the tripadvisor review, I am very happy to read you had a great stay and felt is was value for money. The fast free Wi - Fi is very good and the hotel location ideal for seeing the sights of Liverpool. I am very pleased you found the team were friendly and breakfast delicious. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Set on the banks of the River Mersey, The Mercure Atlantic Tower Hotel, is the ideal place to discover the great city of Liverpool. Overlooking the Royal Liver Building and the Dock Front - a UNESCO World Heritage Site - The Atlantic Tower Hotel is a welcoming, contemporary hotel in the heart of Liverpool, within walking distance to the Beatles Story museum, Tate Liverpool and many other attractions. ... more   less 

Additional Information about Mercure Liverpool Atlantic Tower Hotel

Address: Chapel Street, Liverpool L3 9RE, England (Formerly The Atlantic Tower Hotel)
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: $66 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Liverpool Atlantic Tower Hotel 4*
Number of rooms: 225
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Also Known As:
Atlantic Tower, Liverpool Hotel Liverpool
Atlantic Hotel By Thistle Liverpool
Thistle Hotel Liverpool
Thistle Liverpool
Hotel Style:
#20 Romantic Hotel in Liverpool
#20 Luxury Hotel in Liverpool
#29 Family Hotel in Liverpool
#29 Business Hotel in Liverpool
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Liverpool Atlantic Tower Hotel staff and other travelers.
36 questions
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Questions? Get answers from Mercure Liverpool Atlantic Tower Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All front-facing room have great views but go for high floor to cut down on noise.”
  • Sunset from our room
 of 5 bubbles SB2015SB, yesterday | Read review
“Our room was tiny so maybe upgrade”
 of 5 bubbles seanm223, yesterday | Read review
“Front gives good views of the Mersey.”
 of 5 bubbles 910LeeM, 2 days ago | Read review
“The higher floor the better for great views”
 of 5 bubbles Railwaybuffs_10, 2 days ago | Read review
“I once could have told you under the Banner of the "THISTLE" but not now”
 of 5 bubbles 830grahams, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question