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Holiday Inn Liverpool City Centre

#29 of 100 Hotels in Liverpool
Certificate of Excellence
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Holiday Inn Liverpool City Centre
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1,112 Reviews from our TripAdvisor Community

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Showing 1,039: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Me and my friend stayed at this hotel for her 21st birthday celebrations and they couldn't do more for us from decorating the room to helping us find our way around special mention to Anita who checked us in and out with her professional friendly service and Leon who kindly decorated our room and also the lovely security guard on... More 

Helpful?
Thank Demdem D
Liverpool, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

From arrival to checking out I can't thanks the staff enough for what they do. Jay who was the planner of the wedding from the hotel even came in to ensure everything was perfect for my sister and her new husband. The staff who where there from the day where there in the morning serving breakfast which was so brilliant.... More 

Helpful?
Thank giftwrap07
Derby, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Convenient location opposite Liverpool lime street station and next to the St Johns shopping centre. Has the facilities you would expect such as a hair dryer and tea/coffee making facilities. Served its purpose. You will have to pay for the carpark upon exist but it will be at a reduced rate so get your ticket to the reception and they... More 

Helpful?
Thank Asifa-Ayub
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Asifa-Ayub Thank you for taking the opportunity to place your review following your recent stay. We hope and trust that you enjoyed your time in our great City and that your experiences on this visit will encourage your return in the very near future. Thank you, once again. Jonathan More 

cork
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

An excellent hotel, right across road from Lime Street Station so great place to stay. Also you have St Johns shopping centre literally thirty steps away and this too leads into the Main Street and Liverpool One so shopping on your footstep, the Aalbert Docks are about a twenty minute walk away but a very pleasant walk down the Main... More 

Helpful?
Thank Mskeo
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'Mskeo' Thank you for taking the time to complete your very kind and informative review following your recent stay at the Holiday Inn Liverpool City Centre. Naturally, we are very pleased to learn that you enjoyed your time in our great City and we hope that your experiences on this visit will encourage your return in the near future.... More 

1 review
3 of 5 stars Reviewed 1 week ago

The room was average, you get what you pay for. Housekeepers did a good job with the cleaning daily of the bedrooms. Bar staff not so friendly, I got served a cocktail by a staff on the second night and when I returned the following night I was told by another member of staff there not allowed to do it... More 

Helpful?
Thank Sean K
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Sean Thank you for taking the time to place your review following your recent stay with us in Liverpool. Whilst we are pleased to learn that you had a good stay and that you would return to us again in the future, we are naturally concerned to learn that our levels of service fell short on some occasions. We... More 

Somerset, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Room was ok, nothing amazing, outside looked rather shabby. Front desk were ok on check in but again most of time unmanned. No upgrade even though spire elite (starting to consider switching chains as this seems to be a common trait with IHG). Even was just ok nothing bad nothing amazing.

Helpful?
Thank Aaron C
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Aaron Thank you for taking the time to place your review following your recent stay. Naturally, we are sorry to learn that we were unable to provide you with an upgrade in accommodation for your visit, due to availability. We value the loyalty our IHG Rewards Club members give to Holiday Inn hotels. Please be reassured that we will... More 

Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this Holiday Inn hotel for the weekend and as a Platinum Elite Member of the IHG club was upgraded to Executive Room. The views of the City of Liverpool from the top floors are fantastic especially at night. The Resturant in this hotel is very big and spacious, if you get a table by the window you can... More 

Helpful?
Thank MrGee1234
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'MrGee1234' Thank you for taking the time to place your very kind review following your recent stay at the Holiday Inn Liverpool City Centre. We are very pleased to learn that you enjoyed your time with us and we hope that your experiences on this stay will encourage your return in the very near future. Personally, your review is... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel has to be a first choice for everyone who is looking to visit and stay in Liverpool. All members of staff demonstrated a very high level of customer service however I do have to pay a particular mention to those working on the breakfast and the restaurant - Forgive me if I am mistaken but I believe it... More 

Helpful?
Thank Angie S
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Angie Thank you for taking the time to place your very kind review following your recent stay at the Holiday Inn Liverpool City Centre. We are naturally we pleased to learn that you enjoyed your time with us and that you experienced a high standard of service from all our team. In particular, it was a pleasure to learn... More 

Level Contributor
8 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Location is perfect for its just across the line street station. Receptionists are nice and willing to help at all times, but seem to be working a bit over hours! The room is clean and view is good. Facilities in the bathroom was a bit worn out. My toilet had problem flushing. But all in all, satisfying experience at its... More 

Helpful?
Thank 陳小2015
Barbara L, Guest Relations Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Guest, Thank you for taking the time to write a review on your recent stay with us. I am pleased to read that overall you had an enjoyable stay in Liverpool and the team particular reception had looked after you during your visit. I have passed on your comments to them and they are equally pleased. Thank you again... More 

Melbourne, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel staff were very friendly and went above and beyond to be helpful. Customer Service of a very high standard from the Reception Staff. The hotel was in a great location, close to transport, shopping and entertainment. The rooms were clean and modern.

Helpful?
Thank Anna D
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Anna Thank you for taking the time to place your very kind review following your recent stay with us in the heart of Liverpool. Your opinions are important to us and we are pleased to learn that you enjoyed your time with us. We hope to have the opportunity to welcome you back to Liverpool on many future occasions.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Liverpool City Centre is located in the heart of city, directly opposite Liverpool Lime Street train station and 8 miles from Liverpool John Lennon Airport. The hotel has excellent access to both premier football teams, Liverpool FC at Anfield and Everton FC at Goodison and to Aintree, home of The Grand National. There is no better base from which to explore the numerous theatres, bars and restaurants within this vibrant city. All 139 guest bedrooms are fully air-conditioned, have High Speed Internet access and views of the city and its fabulous architecture. The public areas provide free Wi-Fi. The hotel hosts both business and social gatherings with 7 flexible function rooms that can accommodate up to 400 delegates. The Arena & Convention Centre Liverpool is just over 1 mile from the hotel and is easily walkable, as is the fabulous Liverpool ONE, the newly opened shopping quarter. For guests looking to relax after a busy day, the Holiday Inn Liverpool City Centre offers a selection of menu options in the Lime Lounge Restaurant & Bar with fabulous views over St George s Hall and Plateau. As an added bonus all Kids Stay & Eat Free with their parents. Discounted pay car parking is available to our guests at the adjacent Euro Car Park. ... more   less 

Additional Information about Holiday Inn Liverpool City Centre

Address: St. Johns Precinct, Liverpool L1 1NQ, England
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: $82 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Liverpool City Centre 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Holiday Inn Liverpool City Centre Hotel Liverpool
Liverpool Holiday Inn
Hotel Style:
#15 Family Hotel in Liverpool
#24 Romantic Hotel in Liverpool
#28 Business Hotel in Liverpool
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