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Crowne Plaza Liverpool City Centre

#25 of 100 Hotels in Liverpool
Certificate of Excellence
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Crowne Plaza  Liverpool City Centre
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1,900 Reviews from our TripAdvisor Community

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Showing 1,849: English reviews
Exeter, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Nice hotel and surroundings -- The Bar area is very relaxing and the staff are really attentive and helpful. But, in all honesty, theres nothing here that you wouldn't get on offer at a Premier InnHotel for a far cheaper price

Helpful?
Thank P C
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I spent 2 nights here Monday and Tuesday last week and can't wait to go back already ! Absolutely love this hotel !!! The rooms are lush, spacious and clean ! My view was beautiful !!! The staff are amazing in particular Danny (bar), Callum (reception) and Mo (executive suite). These guys go above and beyond to make sure your... More 

Helpful?
Thank Jodieroberts
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Jodie Roberts, Thank you very much for taking the time to post on this excellent 5 star review from your recent stay here with us at the Crowne Plaza Hotel Liverpool City Centre. I am delighted to read how you enjoyed your stay here and your compliments on the staff members are very much appreciated. We truly look forward... More 

Chesterfield, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

From the minute we arrived in the car park the staff were Amazing.... could not do enough to help, even entertained the kids on the suit case trolly. The Reception staff were so friendly and warm all of them. By the time we got to our room they had sent cakes for the kids. A total joy ... was sad... More 

Helpful?
Thank Sara E
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Sara, Thank you very much for your kind words on the hotel and the staff. I am so glad to hear how much you and your family enjoyed the stay here with us. I am also very happy they liked the cakes and of course our wonderful breakfast. We look forward to welcoming you all back very soon. Warmest... More 

Port Erin, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Lou, Sue and Andy with his cheeky wink, 3 lovely people, My wife had 2 treatments on 2 separate days, i had a foot massage, fantastic value for money and they make you feel as though they have known you all your life, we will definitely be coming back for more of the same. Thank you x

Helpful?
Thank John O
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear John, Thank you very much for taking the time to post on your fantastic feedback from your spa treatments and I am delighted you and your wife enjoyed your experience and we hope you return in the near future. Kindest Regards, Kayleigh Judge Guest Relations Manager More 

Liverpool, United Kingdom
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here recently for a training seminar at the behest of my employer. The rooms are understated, comfortable and if you're on the right floor and the right side of the hotel you can have quite a nice view as well. The location is good, not far from transport links but also set within a nice marina-style section of... More 

Helpful?
1 Thank Joel W
Brighton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

have stayed here 7 times now with family. Awesome location next to iconic Liver buildings. Service is second to none. Great gym facilities overlooking river Mersey. Love the breakfasts! Good sized room.

Helpful?
1 Thank carmel1401
Tyne & Wear
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a three night stay at the Crowne Plaza. We were checked in by Domonic, he was very hepful and friendly and advised that he had upgraded our room to a dockside view. This set the tone for the whole stay, the facilities are great and all of the staff that we met were very friendly nothing was a... More 

Helpful?
1 Thank Jagx
Derbyshire
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed at this hotel a few times now and it has always excelled in every way. Our most recent visit this week had to be aborted due to family illness and we had to rush home. During our short time in the hotel the staff were a delight as usual, most especially at reception and lunchtime service. I... More 

Helpful?
1 Thank Gf-kb
Cambridge
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for a July weekend, staff are so friendly, cheerful & helpful. Breakfast good selection. Would recommend a Mersey view room, worth the little bit extra! The only downside was the dated bath/shower in the room.

Helpful?
1 Thank Cambfan
Hingham, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Fantastic position a stone's throw from the Albert Dock and all that this amazing waterfront has to offer, but the things that make an hotel better than the competition (of which there is plenty) just weren't there. This is a well-used, busy hotel and it is beginning to show. There was rubbish in the central plant feature in the foyer,... More 

Helpful?
1 Thank CaroTonyDiners
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Plaza Brasserie
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 

Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $105 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza
Hotel Style:
#5 Spa Hotel in Liverpool
#11 Business Hotel in Liverpool
#13 Luxury Hotel in Liverpool
#14 Romantic Hotel in Liverpool
#18 Family Hotel in Liverpool
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