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Crowne Plaza Liverpool City Centre

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#26 of 100 Hotels in Liverpool
Certificate of Excellence
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Crowne Plaza  Liverpool City Centre
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1,983 Reviews from our TripAdvisor Community

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Showing 1,930: English reviews
Kent, United Kingdom
Level Contributor
117 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We came here on Wednesday 28/09/16 for one night on are way up to Blackpool I asked if it would be possible to get a early check in time spoke to Dominic said he would try for me we got to the hotel at about 12.15pm from Kent was greated by Kate told me are room wasn't ready yet could... More 

Helpful?
Thank glennscheeky28
Watford,
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 days ago NEW

We had two rooms ad both doors around the locks were damaged. Apart from that the rooms were clean and pool was great. We were able to walk to all the main areas for sightseeing. Using the key card for access to the upper floors was a good plus security wise.

Helpful?
Thank sylvia670
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Had the good fortune to stay in the Crowne Plaza for a few days during the Labour Party conference. I've stayed here two years ago and nothing has changed it's still a lovely, friendly place to stay. The staff are really attentive and nothing is to much of a problem. Room's are really nice and the bed was very comfortable.... More 

Helpful?
Thank John C
Level Contributor
9 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Went to the crown Plaza Liverpool for dinner. The hotel was warm welcoming, and really comfortable. Nothing was too much effort for the staff. I enjoyed a wonderful meal, and must say nothing was too much trouble. I have to say the reception staff stood out. The two young ladies on duty last night were excellent. I would go to... More 

Helpful?
Thank Paulette H
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Lovely hotel and a room nice bed with a view of the river Mersey Sleep was a little broken due to children running and bouncing in the room above between 3and 5 am Was told when we booked in breakfast and car parking was included but in the morning we found it was not included Parking was sorted but breakfast... More 

Helpful?
1 Thank Madfu1972
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Lovely staff and nothing was too much hassle. Room was missing a hairdryer and staff came within a few minutes of calling reception. Rooms were ready and well made and the beds were comfy...you can choose the pillows you want too! Tv was fussy in room but wasn't a problem. Great view from room. Would definitely stay here again :)

Helpful?
1 Thank Sophie B
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I visited the spa yesterday as a treat after a year of intensive cancer treatment. I was worried that I may feel intimidated by the usual SPA surroundings of spray tanned princess's with scary brows and draught excluder eyelashes judging my scars. I need not have worried. The therapists were professional, sensitive and delivered the most beautiful facial using top... More 

Helpful?
1 Thank Bertie B
Southport, United Kingdom
Level Contributor
288 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Just stopped into the lounge for coffee with a colleague so not a hotel review. Hugely disappointed with the coffee service. Double espresso served in a paper cup. Sorry guys, 4 star hotel, you can do better.

Helpful?
1 Thank J3KTN
Manchester, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is amazing, it is extremely clean, furnished in a modern cosy manner, and is in central Liverpool. The rooms and beds are very comfortable, with a view of the huge lake depending on where your room is. The pool, sauna and steam room are all fab, very relaxing with a jacuzzi and a gym, I would absolutely recommend... More 

Helpful?
1 Thank seharnadeem11
London, United Kingdom
Level Contributor
98 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel in July-2015. I was excited about being in liverpool and thought that Crowne Plaza would be a nice high-end stay. It was very disappointing. The greeting was warm and as expected. But the room was such a let down. Really dated and a bit dirty. The bed was one that 'pulled out of the wall'... More 

Helpful?
1 Thank Pixie4444
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Plaza Brasserie
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 

Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $112 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza
Hotel Style:
#5 Spa Hotel in Liverpool
#11 Business Hotel in Liverpool
#12 Luxury Hotel in Liverpool
#14 Romantic Hotel in Liverpool
#18 Family Hotel in Liverpool
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