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Holiday Inn Express Liverpool-Albert Dock

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Holiday Inn Express Liverpool-Albert Dock
Holiday Inn Express Liverpool-Albert Dock
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1,344 Reviews from our TripAdvisor Community

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Showing 1,253: English reviews
Reviewed yesterday NEWvia mobile

My son and I recently stayed here, very convenient and comfortable hotel. The staff were v helpful as we were early to arrive and they were able to check us into our room 2 hours early. Only downside I would say is the breakfast, there's a very limited selection of hot food on offer but enough there to do the...

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Helpful?
Thank Gary L
London, United Kingdom
Reviewed yesterday NEW

Very comfortable, superb breakfast. Three girls at reception couldn't have been more welcoming or helpful. Location is perfect for shopping at Liverpool One, the Beatles experience and a general wander around the dock area.

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Helpful?
Thank EssexBirdDaisy
Montrose, United Kingdom
Reviewed 1 week ago via mobile

This was my second stay in this Holiday Inn Express and again it was very good. The location is ideal for the amenities around Albert Dock and is within easy walking distance of the shopping areas. The room follows the same design as the Docklands building and has an attractive quirkiness. It was spacious, warm, clean, and had a fine...

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Thank mistahs
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel. I am very pleased to hear you have enjoyed your stay with us, we are in the perfect location and have some fabulous views out of our windows. we look forward to seeing you again in the near future.

Manchester, United Kingdom
Reviewed 2 weeks ago

My wife and I wanted to do a little Christmas shopping, so we decided to visit Liverpool and stay for the night. We booked a room at the Holiday Inn Express on albert dock, at a very reasonable rate. The staff were very helpful in every aspect giving advice on local places to visit and eateries, they were exceptional good...

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Helpful?
Thank Gerardddaly
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review our hotel. I am very pleased that you have enjoyed your recent stay with us, and you found our staff to be very helpful. We hope to welcome you back to the hotel in the near future.

York, United Kingdom
Reviewed 2 weeks ago

Great Location . Friendly staff. Comfortable clean rooms but DO NOT BUY into the Breakfast. There was a clue as to how bad it would be when the ONLY plates on offer to eat breakfast are tiny SIDE PLATES!!! The Scrambled egg (only egg on offer) was terrible.. POWDERED, tasteless, runny, watery and just unpleasant and inedible! Sausages were bread...

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Helpful?
Thank Lidia W
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for providing your feedback on Tripadvisor about your recent stay with us at the Holiday Inn Express Liverpool Albert Dock. I am sorry that your concerns were not voiced with a Guest Service Manager during your stay. Breakfast is included with all of our guest rooms and IHG Holiday Inn Express standard for breakfast is continental style with...

Swansea, Wales, United Kingdom
Reviewed 2 weeks ago via mobile

This is a lovely hotel staff are really nice room was very clean don't understand why they don't do bacon at breakfast parking is expensive but all in all a really nice and convenient place to stay close to all attractions

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Helpful?
Thank Catherine P
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Dear Catherine P, Thank you for writing a review about your recent stay with us at Holiday Inn Express Liverpool Albert dock. We are very lucky to be in a popular location on the Albert Dock and very close to the main attractions. We do have a discount with the Echo Arena multistory car park which is £10.50 for 9...

Reviewed 2 weeks ago

I was there with my boyfriend for a wedding. Was a really good staying, spacious room and clean bathroom. Helpful staff on duty and really nice included breakfast. Amazing view from the window of the dock.

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Thank Freeen
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5 star review. I am pleased to hear that you have enjoyed your recent stay with us. We hope to welcome you back in the future.

Scunthorpe
Reviewed 2 weeks ago

We visited Liverpool as a short break to celebrate our Anniversary. We were delighted to find upon arrival (albeit much earlier than check in) our room was ready and we were able to check in with ease. The reception staff were excellent, efficient and very welcoming. Room was clean, well equipped and what you would expect from a Holiday Inn...

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Thank vlw2209
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5 start review. I am very pleased to hear you had a excellent stay with us recently. I will be sure to pass on your lovely words to our team. We are in the perfect location and have some amazing views from our windows being on the Albert dock. We hope to welcome you back in...

telford
Reviewed 2 weeks ago

Stayed at the holiday Inn Express in Liverpool for a nights stay while visiting Liverpool for my hubbies birthday. The Hotel is situated right in the centre of everything we wanted to do... We had the Albert Docks right on the door step and amazing view from our room. Couple doors down was the Beatles Story which we had come...

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Helpful?
Thank dippydebs
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5 start review, we do appreciate all of our guest feedback. I am pleased that you have enjoyed your recent stay with us. We do offer a brand standard Holiday Inn Express continental buffet breakfast which is currently under review, I am sorry that you had to wait for hot food during your stay I will...

Stockton-on-Tees, United Kingdom
Reviewed 2 weeks ago

In a great place on Albert Dock, plenty to do, places to eat and things to see. parking is a little away from the hotel so bring a big coat in case its raining, and bring your wallet cos its not cheap!! Cost me £15. Excellent welcome, room had an amazing view over the dock and was really well laid...

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Helpful?
Thank Andrew M
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5 star review on our hotel. with car parking our guests get 25% off at the acc waterfront car park with your validated ticket, we do also have Holiday Inn Express umbrella's behind reception, just in case you have forgotten a coat. I am very pleased that you enjoyed your stay with us and I will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Express by Holiday Inn Liverpool has been developed within the Britannia Pavillion, Albert Dock. A group of 19th Century Grade one listed warehouses, made entirely from cast iron & red brick. The Albert Dock is now the largest group of Grade One listed buildings in the UK and as such the Express by Holiday Inn Liverpool has retained many of the original features. Today the Warehouse has been beautifully renovated and now offers 135 bedrooms, which offer choice and flexibility to business and leisure clients alike. All rooms feature Wi-Fi, modem points, direct dial telephones, power showers, hairdryers, tea/coffee making facilities and fully interactive colour TV's showing Sky TV & Pay Movies. Our conference rooms can accommodate up to 35 delegates and also have their own unique decor. Also located in The Albert Dock are numerous quality restaurants and bars all within a minutes walk. Be sure to book a table at weekends. We are located just five minutes walk from Liverpool's vibrant town centre where you will find one of the busiest and friendliest nights out in the country. The hotel is situated opposite the New Echo Arena and BT Convention Centre. ... more   less 

Additional Information about Holiday Inn Express Liverpool-Albert Dock

Address: Albert Dock, Liverpool L3 4AD, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $76 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Liverpool-Albert Dock 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Express Liverpool-Albert Dock Hotel Liverpool
Holiday Inn Liverpool
Hotel Style:
#25 Family Hotel in Liverpool
#30 Business Hotel in Liverpool
#32 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Liverpool-Albert Dock staff and other travelers.
18 questions
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Silverton, Oregon
West Sussex
over a year ago
Sunderland, United Kingdom

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Questions? Get answers from Holiday Inn Express Liverpool-Albert Dock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best view is over the docks”
 of 5 bubbles EssexBirdDaisy, yesterday | Read review
“If you want a view of the dock ask I'm sure they will accommodate if they can.”
 of 5 bubbles Gerardddaly, 2 weeks ago | Read review
“Book elsewhere!”
 of 5 bubbles 544lidiaw, 2 weeks ago | Read review
“Top floor rooms offer the best view - we had room 406 which gave a fabulous view over the Albert Dockl”
 of 5 bubbles vlw2209, 2 weeks ago | Read review
“All rooms are good”
 of 5 bubbles W7054TIandrewm, 2 weeks ago | Read review
5 of 5
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