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Holiday Inn Express Liverpool-Albert Dock

#36 of 100 Hotels in Liverpool
Certificate of Excellence
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Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
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Holiday Inn Express Liverpool-Albert Dock
Holiday Inn Express Liverpool-Albert Dock
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1,238 Reviews from our TripAdvisor Community

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Showing 1,151: English reviews
Harrogate, United Kingdom
Level Contributor
181 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This hotel is on the banks of the River Mersey and next to the Beatles Story. It is also very well served by numerous pubs and restaurants on Albert Dock. The most impressive aspect is how the old building has been used and incorporated into the hotel - as a result all the rooms have lovely ceilings and many of... More 

Helpful?
Thank Paul A
Lorgues, France
Level Contributor
155 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very good hotel in Albert Dock, within easy walking distance of the Echo Arena. Very nice staff, decent bar for after the show. Lots of lovely restaurants also within walking distance, as are lots of local attractions. Liverpool 1 shopping is also not too far away. We had a room overlooking Albert Dock and you are right on the River... More 

Helpful?
Thank Hazel C
Cork, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Lovely hotel in Liverpool city centre. Fantastic staff, Helen was great to speak to regarding what to do in Liverpool and was great with the children. The rooms were lovely and very clean. Breakfast was perfect for what you need and staff always around to help with your needs.

Helpful?
Thank davidG54XC
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is an excellent hotel. It is situated in the heritage area of the Albert Dock quarter of Liverpool's Mersey district. The staff were super. James was unbelievable to our family - nothing was too much trouble to this kind hardworking good humoured young man. Imagine our surprise to discover that this young man (for whom NOTHING was any trouble)... More 

Helpful?
Thank Maidhc1
County Durham, United Kingdom
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wow a great hotel in an amazing location. Situated in the old Albert Dock buildings the hotel is modern but has managed to maintain the history of the building. Located 30 seconds from The Beatle museum, Echo wheel, and even closer is the world heritage site of Albert dock. You would be hard pressed to beat this location.The hotel has... More 

Helpful?
Thank nufc1978
London, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nice enough hotel in a good position. Staff on the reception desk were unfailingly pleasant, friendly and helpful. Our room was quite big and nice with a lovely view of the Liverpool Eye and we were just over the entrance to The Beatles Experience. It was clean and tidy when we arrived but housekeeping was a little slapdash, they didn't... More 

Helpful?
Thank Ali L
County Durham, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is set right beside the waterfront and Albert Dock so a great location for access to the centre of Liverpool. Imaginative refurbishment of what was obviously an industrial building, but once you're in your room or the restaurant area, you could be in any Holiday Inn Express, so that was a disappointment. Also no aircon on what was... More 

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Thank SheenaEW
Wolverhampton, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great hotel in an excellent location overlooking the Albert Dock , pleasant staff and a good self service breakfast ,love how they incorporated the rooms keeping the old features of the dock warehouses, would certainly return here when in Liverpool again.

Helpful?
Thank mpitch54
Wirral, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Awful, not worth £85 for my one night stay. This hotel is advertised with parking on booking.com. However, when we arrived we was told that there is no free parking and that we would have to pay £15 for parking for the one night. When I mentioned to the worker it is advertised with parking he responded "it say's parking... More 

Helpful?
1 Thank Rhián J
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Dear Rhián J I am sorry to hear that you were not fully satisfied with you stay. I apologise that you were miss informed by booking.com ( We have no control over what they publish) but please know that our website holds all accurate information about our hotel. I am disappointed that you did not like room 311, this is... More 

Sydney, Australia
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Arriving late in Liverpool, we were lucky to get a room. The hotel had promise, but we were a bit disappointed with our room. Although very spacious and clean, the decor was quite disappointing and not very inviting. We also had a corner room which had one small window in the corner and so the room was quite dark. Breakfast... More 

Helpful?
Thank Trisha D
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Dear Trisha D Thank you for your review of our hotel. I am sorry to hear that we did not meet your expectations, as part of a grade one listed building all of our rooms offer an individual quirkiness, but this does mean that some are larger and some are smaller. However our staff are more than happy to allocate... More 

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Amenities

Highlights
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Express by Holiday Inn Liverpool has been developed within the Britannia Pavillion, Albert Dock. A group of 19th Century Grade one listed warehouses, made entirely from cast iron & red brick. The Albert Dock is now the largest group of Grade One listed buildings in the UK and as such the Express by Holiday Inn Liverpool has retained many of the original features. Today the Warehouse has been beautifully renovated and now offers 135 bedrooms, which offer choice and flexibility to business and leisure clients alike. All rooms feature Wi-Fi, modem points, direct dial telephones, power showers, hairdryers, tea/coffee making facilities and fully interactive colour TV's showing Sky TV & Pay Movies. Our conference rooms can accommodate up to 35 delegates and also have their own unique decor. Also located in The Albert Dock are numerous quality restaurants and bars all within a minutes walk. Be sure to book a table at weekends. We are located just five minutes walk from Liverpool's vibrant town centre where you will find one of the busiest and friendliest nights out in the country. The hotel is situated opposite the New Echo Arena and BT Convention Centre. ... more   less 

Additional Information about Holiday Inn Express Liverpool-Albert Dock

Address: Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $82 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Liverpool-Albert Dock 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Express Liverpool-Albert Dock Hotel Liverpool
Holiday Inn Liverpool
Hotel Style:
#25 Family Hotel in Liverpool
#30 Business Hotel in Liverpool
#32 Romantic Hotel in Liverpool
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