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Holiday Inn Express Liverpool-Albert Dock

#41 of 100 Hotels in Liverpool
Certificate of Excellence
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Britannia Pavilion, Albert Dock, Liverpool L3 4AD, England
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Holiday Inn Express Liverpool-Albert Dock
Holiday Inn Express Liverpool-Albert Dock
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1,102 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

Basic, clean and central, perfect for a city centre break. Well equipped for a express with a tv, hairdryer and tea/coffee equipment. A short walk from city centre and a dock view is lovely to wake up to. The breakfast had a little bit of everything but cooked food wasn't the best, overall a good stay.

Helpful?
Thank Alex B
Limerick
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for one night.location was perfect,5 mins from Liverpool one and easy to find.Our room was big and spacious and very clean.Reception was warm and friendly.Only downside was price of drinks in the bar

Helpful?
Thank jennyLimerick
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

My friend and I stayed for 2 nights (Friday and Saturday) I was pleasantly surprised as was my friend by the hotel, excellent location, excellent views, excellent rooms and excellent staff! Upon checking in we found the WiFi code wouldn't work but the staff (Alyson and the trainee) were more than happy to help even ringing their IT help desk... More 

Helpful?
Thank Rachael C
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed for one night whilst attending an event at the arena. The room was usual basic budget hotel. No frills but clean and well presented. Hotel is very well situated for any sightseeing in the area. Breakfast was a definite negative for us. Sausage and beans. Yuk!!! This plus the parking charge of £12 for overnight stay made it a... More 

Helpful?
Thank Dawnyran
Horsham, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

The room was brilliant with a view over the Albert Dock, and was also a decent size. The staff were very good, open, friendly and helpful (to a point). The breakfast was decent, if a little basic on the hot food side because of the use of the buffet bain marries so sweaty sausages and scrambled egg and watery beans.... More 

Helpful?
Thank Gullible P
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Dear Gullible P, Thank you for posting a review about your recent stay with us. As we are located on the Albert Dock we don't have are own car park however the mulistory car park for the Echo Arena offers our guests a 25% discount which is £11.25 for 9-24hrs. Our reception advise how the discount is applied. Your feed... More 

Crewe, United Kingdom
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

this is a standard budget hotel, the staff are friendly and the place is clean and tidy. the room is well equipped with a hair dryer, kettle, tv etc breakfast was ok, not too busy so the buffet was good

Helpful?
Thank GCHLHH
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Dear GCHLHH, Thank you for posting a review about your recent stay with us. Your comments are very much appreciated and I hope we can welcome you back for a future stay. Best Wishes More 

United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great location for walking around the city centre, good resturants very close by and handy for events at the Echo Areana. Rooms & beds are good with large T.V & usual ammenities. Only problem I had with the room was an electrical humming noise which was present whenever card was in the power slot even when all switches etc were... More 

Helpful?
Thank FlyingScot89
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Dear FlyingScot89, Thank you posting a review about your recent stay with us. We are lucky to be so close to the Echo Arena and Albert Dock amenities. I am sorry that your problem was not highlighted with reception during your stay, however if you contact us with your room number we will look at this asap. Again thank you... More 

basingstoke
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel great stay would deffo stay again and the bar service was good. great nights sleep maybe the breakfast could have been cooked a little better. deffo worth a visit just to let you before parking your car check in first because you will get discount

Helpful?
Thank BasingstokeTiggy
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Dear Basingstoke Tiggy Thank you for posting a a lovely five star review. It is always great to hear nice comments. I hope we can welcome you back for a future stay again soon Best Wishes More 

liverpool
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

6 of us stayed here for just one night and it was very pleasant and good value with some great views, the rooms are a good size very quiet breakfast could be better but this is the standard for this chain subsidised overnight parking, bar prices are a bit on steep side

Helpful?
Thank scousekeith
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Dear scousekeith, Thank you for posting a review about your recent stay with us. I am sorry that we don't subsidies the car parking because we are located on the Albert Dock. However we do have a 25% discount with the ACC Liverpool which is £11.25 for 24hrs. Your feedback is very much appreciated. Kind Regards More 

Swansea, Wales, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Have just spent 2 nights in this lovely hotel reception staff are lovely rooms spacious and clean breakfast is a bit strange with only hot sausage and no bacon but you can still fill up would not hesitate to stay here again great for the football shops as well

Helpful?
Thank Catherine P
HIEXAlbertDock, Front Office Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Dear CatherineP Thank you for posting a review about your recent stay with us. Its always great to read lovely comments. I hope we can welcome you back again soon. Best Wishes More 

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