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Heywood House Hotel

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#18 of 100 Hotels in Liverpool
Certificate of Excellence
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Heywood House Hotel
Heywood House Hotel
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1,188 Reviews from our TripAdvisor Community

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Showing 1,156: English reviews
Bathgate, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

This hotel is in a good lcation for transport,museums and shops? The staff were helpful and friendly. It was our anniversary on the day we arrived and the staff had decorated our room and left a nice card and an ice bucket containing a bottle of wine. We didn't miss having meals in the hotel as there were plenty of... More 

Review collected in partnership with this hotel

Helpful?
Thank duncanwinifredmrsd
Manchester, United Kingdom
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice little hotel in the centre of Liverpool. The rooms are very traditional with the old sash windows. Nice touch with the complimentary yellow duck in the bathroom. The only thing that lets it down is that they are not serving breakfast.

Helpful?
Thank Buttyman1972
england
Level Contributor
150 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We Stayed here as part of a groupon deal with a bottle of wine in the room . It's well situated for everything and the staff are very friendly and helpful . The rooms are comfortable with teas and coffees etc but do have low lighting and the hotel itself hasn't got much to it being small with nowhere other... More 

Helpful?
Thank daveDerbyUk
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was part of a retail trip to Town. Had a lovely warm welcome, room was ready early, nice bonus. Very spacious and really clean. Toiletries a bonus, so was the nice bottle of wine. Staff were very helpful and on hand with anything queries. Great location, 5 mins walk to Liverpool 1, 2 mins walk from James Street railway... More 

Helpful?
Thank RedroseLady
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear RedroseLady, thank you for your positive score and review on your recent stay with us. At Heywood House, we offer a prime city centre location, ideally located for all the tourist attractions and the popular Liverpool One shopping centre. I am pleased to see this was ideal for your stay. I look forward to welcoming you back for your... More 

Trier, Germany
1 review
3 of 5 stars Reviewed 3 days ago NEW

No hoover? No caretaker to renew the silicone in the bathroom or to repair things? Not possible to improve the air condition? ... After all the bed was clean and I slept well in a hotel which is good located within the city.

Review collected in partnership with this hotel

Helpful?
Thank singlew2016
Central Scotland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Lovely room very comfortable,modern and spacious . Only gripe was when we stayed the air conditioning was broken for both nights we were there. Staff offered and provided a fan very quickly but that meant we had to sleep with the windows open and could hear music til late from the bar. If it had been working we wouldn't have... More 

Review collected in partnership with this hotel

Helpful?
Thank Jackthegreyhound
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Jackthegreyhound, thank you for your positive review on your recent stay with us. I am pleased that your allocated room was to your liking. I do apologise however for the lack of air conditioning, this is something that we are working very hard to resolve as soon as possible. I hope once the repairs have been made, we can... More 

Alton, Hants
1 review
5 of 5 stars Reviewed 4 days ago NEW

we found the staff very welcoming, and prepared to help. The room was fine . The only problem was being woken too early by council employees collecting glass in a very noisy fashion, but at least we did receive an apology from the staff

Review collected in partnership with this hotel

Helpful?
Thank wyndealanmrw
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear wyndealanmrw, thank you for your feedback on your stay with us at Heywood House. I am pleased to read that you had a positive experience with our reception team. I do apologise about the external noises that disturbed your rest. As a city centre hotel, we have limited control over this, however this is something that we hope to... More 

Oxford
1 review
3 of 5 stars Reviewed 4 days ago NEW

This hotel is in an excellent location in the heart of Liverpool approximately 5 mins from the Cavern Club. I stayed for 2 nights and if I reviewed my stay on my second night only it would have had an overall rating of 5 as everything was excellent but the first night would have had an overall rating of 1... More 

Review collected in partnership with this hotel

Helpful?
Thank tonyrandall2016
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear tonyrandall2016, thank you for taking the time to leave a detailed review of your stay with us. I do apologise about the first night of your stay with us but I am delighted to see that the reception team were able to resolve this for you. I do hope that you would consider staying with us in the near... More 

Sheffield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The room was lovely and clean. The lighting was very subdued so if you want to read you need a book light. The beds move away from you as you try to get on and off too but were comfortable. The staff were friendly and helpful.

Review collected in partnership with this hotel

Helpful?
Thank Ian B
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Ian B, thank you for your feedback on your recent stay with us. I am pleased that your stay with us was comfortable and that your experience with our reception team was positive. I hope that we can welcome you back for a second stay and if you have any concerns or queries regarding your allocated room, please contact... More 

Nottingham
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We were visiting Liverpool for my birthday. I didn't know what to expect as neither of us jad been to Liverpool before. We were not disappointed. Great City, Great Hotel, Great Location, staff were friendly and helpful. Loved our Plush Balcony Room. Would definitely stay again.

Review collected in partnership with this hotel

Helpful?
Thank alexandrawhatnall
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear alexandrawhatnall, thank you for taking the time to leave such a positive score and review! I am pleased that your stay with us did not disappoint and your feature room was to your liking. I look forward to welcoming you back in the future. Kind Regards, James Assistant Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 

Additional Information about Heywood House Hotel

Address: Heywood House Hotel 11 Fenwick Street, Liverpool L2 7LS, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $67 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
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Hotel Style:
#5 Business Hotel in Liverpool
#9 Family Hotel in Liverpool
#10 Luxury Hotel in Liverpool
#11 Romantic Hotel in Liverpool
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