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Hampton by Hilton Liverpool City Centre

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#33 of 100 Hotels in Liverpool
Certificate of Excellence
GreenLeadersGold level
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Hampton by Hilton Liverpool City Centre
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2,430 Reviews from our TripAdvisor Community

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Showing 2,291: English reviews
4 of 5 stars Reviewed yesterday NEW

A good location for things going on in the docks and baltic triangle area of Liverpool. Also an easy walk into city centre. Staff are very friendly and helpful, although the breakfast attendants are a bit too in your face. A nice selection of hot and cold items in the breakfast buffet. The Baltic Fleet craft beer pub is only... More 

Review collected in partnership with Hampton

Helpful?
Thank vanessarK8525AU
Worthing, United Kingdom
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We were here (2 adults, 2 children) for a sporting event. Booked a 'family room' - very small and rowed. Especially when you return on a Sunday after competing to an unmade room! Ok- management sorted it but worse was to come. On departure I paid for my parking.....so I thought. Parkingeye run underground car park for the hotel. Staff... More 

Helpful?
Thank Elizabeth H
Sarah W, Administrator at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Elizabeth H, Thanks for taking the time and leaving your comments regarding your recent stay with us here at the Hampton By Hilton, Liverpool City centre. I am sorry the guest room did not meet with your expectation. Your feedback is most valued as helps us to take the necessary steps to action any changes appropriately for the benefit... More 

Tokyo, Japan
2 of 5 stars Reviewed 3 days ago NEW

I was told that 120 pounds per night (flat rate) throughout my seven-night stay when I checked in. However, I was charged a weekend fee at the time of checking out. So, you cannot trust the rate they present when you check in. Watch out!!

Review collected in partnership with Hampton

Helpful?
Thank hiroshibuffalo
Louise C, Manager at Hampton by Hilton Liverpool City Centre, responded to this review

To hiroshibuffalo, Thank you for taking the time to review your recent stay. Your room was booked via a travel agent and your travel agent has taken the midweek room rates and weekend room rates; which are the peak times and quoted you an average for your stay. Therefore you were still charged the exact same amount you were quoted... More 

Manchester
1 review
3 of 5 stars Reviewed 5 days ago NEW

I was surprised that for the price we paid, we didn't have a working shower. I've had nicer stays in the premier inn .. the room in itself was nice but I've had nicer for cheaper. Unfortunately even though the location is good I don't think we will be staying there again because I'd rather have a shower.. nobody's fault... More 

Review collected in partnership with Hampton

Helpful?
Thank 832finlaym
Louise C, Manager at Hampton by Hilton Liverpool City Centre, responded to this review

To 832finlaym, Thank you for taking the time to review your recent stay with us. I am saddened to hear you were unable to work the shower on the morning of your departure. Our maintenance team checked this after you reported it to our reception team and the shower was in full working order. It is a dual control; the... More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed in this hotel for 4 nights during my conference. As one of the conference hotels the rate was really value for money. There were also varieties of food for breakfast. The female staff serving us at the breakfast area was very friendly. The location of the hotel was fantastic. Just 10 minutes walk to Albert Dock and the... More 

Helpful?
Thank Jessie T
Andrew W, Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Jessie T Thank you for submitting your responses regarding your recent stay with us at the Hampton by Hilton, Liverpool City Centre. Please accept our sincere thanks for choosing our hotel for your recent stay and we look forward to welcoming you back again soon. Best Regards Andrew More 

Toronto
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

As soon as you walk through the front door you know you are in a Hilton hotel: the lobby is lovely and well designed and looks fantastic. Our check in was efficient and easy. The desk clerks were all friendly and efficient and even supplied us with a map of Liverpool to show us a route to take to dinner.... More 

Helpful?
Thank torontorita55
Management response:

Dear torontorita55, Thank you very much for submitting your response on your stay at Hampton by Hilton Liverpool City Centre. We are delighted to read that you enjoyed most of the facilities of the hotel, and that you found the staff efficient. However we are sorry to hear that the sliding door in the bathroom was such an inconvenience for... More 

Glastonbury, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is clean and smart. The rooms are comfortable and clean. The bathroom was very nice with plenty of shampoo, conditioner and hand soap provided. Towels were spotless. The lobby was a little small and basic, and the layout was more of a cheap coffee shop look than a fairly upmarket hotel. Which let's it down a bit. However,... More 

Review collected in partnership with Hampton

Helpful?
Thank Deb H
Andrew W, Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Deb H Thank you for taking time to contact us with your comments and scores regarding your recent stay at the Hampton by Hilton, Liverpool City Centre. Please accept our sincere thanks for choosing our hotel for your recent stay and we look forward to welcoming you back again soon. Best Regards Hosam More 

Sunderland, United Kingdom
Level Contributor
176 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has many positives but also a couple of negatives. Positives-It is 50 metres from the airport terminal but you here no aircraft noise. The rooms are quite large and modern and have a safe,iron and board,hairdryer,tea and coffee facilites and our room had a great view of the runway. They offer 4 days free parking right outside the... More 

Helpful?
Thank graham g
Louise C, Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Graham G, Thank you for taking the time to review your stay at Hampton by Hilton John Lennon. Your review has been sent to Hampton by Hilton Liverpool City Centre by mistake. I will forward your response onto the correct hotel. Kind Regards, Louise Cross Deputy General Manager More 

Houston, TX
Level Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 1 week ago

For the most part, this was an average Hampton Inn. Decent room, decent breakfast. It's biggest pro was their location. Walking distance to most places. The biggest drawback I saw was the complete apathy of the front desk personnel. They had no interest in being courteous, much less going out of their way to make a weary traveler feel welcome... More 

Helpful?
Thank ObLaDiObLaDa
Andrew W, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear ObLaDiObLaDa Thank you for you review regarding your recent stay at Hampton by Hilton Liverpool city centre, We appreciate all feedback as this helps us to improve in all areas highlighted, with regards to your comments regarding the staff on your arrival i sincerely apologies that this one of the downfalls to your stay and i will personally speak... More 

Alloa
Level Contributor
109 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago

We had the pleasure of a 4 night break at the Hampton by Hilton, it is well positioned for all the attractions. Albert Dock is only a short walk away. Staff are friendly and welcoming. Room was clean and spacious good size walk in shower, with shampoo conditioner and body wash dispensers. WiFi available at no extra cost and worked... More 

Helpful?
2 Thank JohnAlloa
Adelina_E_Turcanu, Guest Service Assistant at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Guest, Thank you for taking the time to review our hotel regarding your recent stay with us. It is fantastic to read that you enjoyed all aspects to your stay and you found our staff to be friendly and helpful as we pride ourselves on providing excellent customer service. We are glad our location was great for you and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
With an enviable location at Kings Mill Dock in the "Baltic Triangle" area, the Hampton by Hilton™ Liverpool City Centre hotel puts you near it all! We're close to Wapping, Salthouse, Canning and Albert docks, as well as the Echo Arena and BT Convention Centre. The Lime Street and James Street train stations are all less than three kilometers away, while Liverpool John Lennon Airport can be easily reached in minutes by car or coach transfer from Lime Street Station. Take a short walk from our Liverpool hotel and you'll experience the stunning architecture, exciting museums, world-class attractions, abundant nightlife and excellent dining this great city has to offer. If shopping is on the agenda, Liverpool ONE, a 1.65 million square-foot complex, is just steps from our Liverpool, UK hotel. The name "Liverpool" is also synonymous with football and we have two Premiership clubs, Everton and Liverpool, about five kilometers away. We're also just minutes from Aintree, home of the Grand National horse race. Whether you're traveling for business or pleasure, the Hampton by Hilton Liverpool hotel puts world-famous attractions at your doorstep. ... more   less 

Additional Information about Hampton by Hilton Liverpool City Centre

Address: 7 Hurst Street | Kings Dock Mill, Liverpool L1 8DA, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $77 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton by Hilton Liverpool City Centre 3*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, TripOnline SA, Cancelon, HotelTravel.com, Priceline, Agoda, Odigeo, Hotwire and Hilton EMEA so you can book your Hampton by Hilton Liverpool City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton By Hilton Liverpool City Centre Hotel Liverpool
Hotel Style:
#1 Green Hotel in Liverpool
#12 Business Hotel in Liverpool
#17 Romantic Hotel in Liverpool
#28 Family Hotel in Liverpool
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