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Hampton by Hilton Liverpool City Centre

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Hampton by Hilton Liverpool City Centre
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2,528 Reviews from our TripAdvisor Community

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Showing 2,381: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW via mobile

Unfortunately the hotel had a full power cut on the Saturday the 26th.. we had no power, heating etc.. there was also no emergency power/lights in the corridors. We were due to spend Sunday roaming Liverpool, but with no shower and being cold.. went home. Hotel are refunding our money in total which I think is the very least they... More 

Helpful?
1 Thank scottybab
Kerry, Ireland
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 days ago NEW

Stayed for 3 nights with 2 teenagers and one 10 year old and myself. This had been stated on the booking form and I requested an extra bed if possible. What we got were two doubles, one large and one small. Would have been great to get double and 2 singles... would have given everyone extra room. Don't like the... More 

Helpful?
Thank Doreen D
Management response:

Dear Doreen D, Thank you for submitting your response on your stay at Hampton by Hilton Liverpool City Centre. I am glad to read such great comments about the staff and the cleanliness in the room. I will personally make sure all the nice comments are passed on to them. We hope we can welcome you back again anytime you... More 

Kingston-upon-Hull, United Kingdom
1 review
Reviewed 1 week ago

Stayed for two nights, the room was fine and clean however the breakfast offering has to be the worst that I have encountered. The choice was very limited and the quality was extremely poor. Judging by similar reviews this is something that the hotel has no intention of improving. What a shame it could have been so good.

Helpful?
Thank j18pks
Management response:

Dear j18pks, Thank you for submitting your review on your stay at Hampton by Hilton Liverpool City Centre. We are so sorry the breakfast was disappointing for you. All comments, good or bad, help us focus on any area of the hotel so we can improve on it. We hope we can welcome you back in our hotel so you... More 

Lymm, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Excellent hotel in a great location for the city and docks Friendly staff, clean, modern hotel, will definitely stay again. On line check in was simple to use which meant the check in process was very quick

Review collected in partnership with Hampton

Helpful?
Thank DavePos
Management response:

Dear DavePos, Thank you for your comments on your stay at Hampton by Hilton Liverpool City Centre. Thank you too for your nice comments about the hotel location, staff and facilities. We are glad you found the echeck-in convenient for you. We are looking forward to welcoming you back again whenever you come back to the city of Liverpool. Yours... More 

Houston
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 1 week ago via mobile

Although this is a small hotel, but we got everything we wanted. The reception staff and manager in charge made us feel very welcome the moment we checked into the hotel! Although we reached the hotel at night, tired after a long drive, but their warm hospitality made us feel comfortable. Room size is small but well equipped with the... More 

Helpful?
Thank TreasureTess
Management response:

Dear TreasureTess, Thank you very much for sharing your comments on your stay at Hampton by Hilton Liverpool City Centre. I am grateful to read you felt so welcome when you checked in, I will make sure all your nice comments are passed on to our staff. We are looking forward to welcoming you back if you come back to... More 

aldosmyhero
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

What can I say about this hotel? Nothing to moan about really. Central location with a decent breakfast & free wifi thrown in for good measure. All for under £65. The only slight moan i have is that the staff were to busy serving behind the bar for 10 minutes whilst we stood there like idiots waiting to check in.... More 

Helpful?
Thank aldosmyhero
Management response:

Dear aldosmyhero, Thank you for submitting your review on your stay at Hampton by Hilton Liverpool City Centre. I am happy to read you had a good stay with us, and that you enjoyed our facilities as well as the complimentary breakfast and wifi. I apologise you had to wait for ten minutes to check in. Unfortunately, we cannot control... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Had no gripes about this hotel at all, minus the fact the room was cold!!! BUT I didn't inform the staff so I don't blame them for this not being rectified! I was bowled over with the staff in this hotel, such genuine happy, friendly faces. The lady who checked me in was very informative and made me feel welcome!... More 

Helpful?
Thank Amy E
Management response:

Dear Amy E, Thank you for sharing such lovely comments on your stay at Hampton by Hilton Liverpool City Centre. I am delighted to read your stay was so wonderful, and that we made your hard day a better one. Regarding your issues with the room temperature, we can adjust it from reception, so we will be more than glad... More 

Province of Milan, Italy
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

Arrived late in the evening. Check in was quick, the room was better than the photos. Lovely bathroom too. Had a quick meal in the restaurant, even offered a gluten free menu - how cool is that. Chicken soup actually had real pieces of chicken in it, and the gluten free sticky toffee pudding was enormous and really tasty, covered... More 

Helpful?
Thank Abigail2016
Management response:

Dear Abigail2016, Thank you for sharing your feedback on your stay at Hampton by Hilton. Regarding your comments, your stay was at the Hampton at the airport, not in the city centre. However, I am glad Hampton by Hilton as a brand was so convenient for you and we hope we can welcome you in our hotel in the city... More 

Dundee, Scotland, United Kingdom
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

Cracking hotel... Modern, fresh, clean and tidy. Room was excellent...tidied both days. Excellent facilities...unusual multi toilet door doubling as wardrobe door! Nice breakfast... Loads of choices... Which will keep you going well into the day. Warning that breakfast can be very busy at certain times! Located well for the City and the sites. Staff all very friendly....only gripe I have... More 

Helpful?
Thank Garry W
Management response:

Dear Garry W, Thank you for submitting your response on your stay at Hampton by Hilton Liverpool City Centre. I am glad to hear that you had such an enjoyable stay in our hotel, and that you enjoyed its location and complimentary breakfast. We are looking forward to welcoming you back again in your next visit in Liverpool. Yours sincerely,... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

Very impressed with our overnight stay! Room was clean and the bed was very comfortable, great views and staff were very helpful. Excellent location for us as we went to a concert at the Echo arena. We Enjoyed a meal at Liverpool one and visited the Albert dock all in walking distance for my daughter.

Helpful?
1 Thank NSG30
Management response:

Dear NSG30, Thank you so much for sharing your views on your stay at Hampton by Hilton Liverpool City Centre. We are happy you enjoyed our location so much, as it was very close to the Echo Arena. We are looking forward to welcoming you back again very soon. Yours sincerely, Alberto Grados Martinez More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With an enviable location at Kings Mill Dock in the "Baltic Triangle" area, the Hampton by Hilton™ Liverpool City Centre hotel puts you near it all! We're close to Wapping, Salthouse, Canning and Albert docks, as well as the Echo Arena and BT Convention Centre. The Lime Street and James Street train stations are all less than three kilometers away, while Liverpool John Lennon Airport can be easily reached in minutes by car or coach transfer from Lime Street Station. Take a short walk from our Liverpool hotel and you'll experience the stunning architecture, exciting museums, world-class attractions, abundant nightlife and excellent dining this great city has to offer. If shopping is on the agenda, Liverpool ONE, a 1.65 million square-foot complex, is just steps from our Liverpool, UK hotel. The name "Liverpool" is also synonymous with football and we have two Premiership clubs, Everton and Liverpool, about five kilometers away. We're also just minutes from Aintree, home of the Grand National horse race. Whether you're traveling for business or pleasure, the Hampton by Hilton Liverpool hotel puts world-famous attractions at your doorstep. ... more   less 

Additional Information about Hampton by Hilton Liverpool City Centre

Address: 7 Hurst Street | Kings Dock Mill, Liverpool L1 8DA, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $70 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton by Hilton Liverpool City Centre 3*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Travelocity, HotelTravel.com, Cancelon, Hotels.com, Odigeo and Priceline so you can book your Hampton by Hilton Liverpool City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton By Hilton Liverpool City Centre Hotel Liverpool
Hotel Style:
#1 Green Hotel in Liverpool
#12 Business Hotel in Liverpool
#17 Romantic Hotel in Liverpool
#28 Family Hotel in Liverpool
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Questions & Answers

Here's what travelers have asked, with answers from Hampton by Hilton Liverpool City Centre staff and other travelers.
32 questions
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Questions? Get answers from Hampton by Hilton Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not all rooms have views, our view was of other rooms, but as we know Liverpool it didn't matter to us. the city access was great”
 of 5 bubbles doreend373, 6 days ago | Read review
“Go for rooms at front of the hotel!”
 of 5 bubbles 864amye, 1 week ago | Read review
“Room 222 had a view of the car park, but then you are in an airport. No noise from the planes at all!!”
 of 5 bubbles Abigail2016, 1 week ago | Read review
“With a Dock View”
 of 5 bubbles 863kathm, 1 week ago | Read review
“... none sorry”
 of 5 bubbles miichael, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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