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Hampton by Hilton Liverpool City Centre

#36 of 100 Hotels in Liverpool
Certificate of Excellence
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7 Hurst Street | Kings Dock Mill, Liverpool L1 8DA, England
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Hampton by Hilton Liverpool City Centre
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2,052 Reviews from our TripAdvisor Community

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Maidenhead
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location near dockside, short walk to city centre, well appointment, and fab bathroom well wetroom really. Superb convenience and cheerful staff. Spacious room, maybe could do with some more storage space, but combined door to bathroom and wardrobe is clever.

Review collected in partnership with Hampton

Helpful?
1 Thank Mervyn B
MrsChristinaJones, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Mervyn B I am thrilled to learn that you enjoyed your stay with us, It was especially rewarding to learn that you commented on our "cheerful team" and I have shared your positive feedback with them – they are delighted. Once again, Thank you for taking the time to post such a marvellous review and for choosing The Hampton... More 

Holyhead, United Kingdom
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very modern Hotel just off Albert Docks area. It seems 'shoe-horned into its position without any good views for Liverpool. However good value for money. We stayed here on a weekend and came down to breakfast amid chaos with people holding breakfast trays with nowhere to sit! Perhaps during the when this might be different. The breakfast was good with... More 

Helpful?
1 Thank Wynford35
MrsChristinaJones, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Wynford35 We were delighted to read your positive comments regarding our hotel and breakfast selection. Referring to your comments about the Breakfast area and the fact that there was not enough seating space. We are trying our best to accommodate all of our guests needs however, due to the rush at specific times, our breakfast area can become fully... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was my second visit to this particular branch, third time using Hampton hotels in general. Excellent location, excellent service, excellent breakfast, excellent cleaniness, Wi-Fi and beds are very comfortable. Excellent value for money, would definitely recommend.

Review collected in partnership with Hampton

Helpful?
1 Thank Debra C
Sarah W, Guest Service Assistant at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Debra C, Thank you for taking time to leave your comments and rating regarding your recent stay at the Hampton by Hilton, Liverpool City Centre. It was a true pleasure for myself and the team to welcome you to the hotel and assist you whilst with us. its lovely to hear your enjoyed all aspects of your stay, In... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Lovely hotel with a grand mezzanine floor, very classy. Great for the price, however parking is a bit steep at £12. Nice staff , special thanks to Chris the night manager for keeping me company after my night out.

Helpful?
1 Thank Josh R
Sarah W, Guest Service Assistant at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Josh R, Thank you so much for leaving your five star review regarding your recent stay with us at the Hampton By Hilton, Liverpool City Centre. On reading your review it is warming to note that our staff, particularly Chris, assisted you with their outstanding customer service. Our attention to guest satisfaction is something we pride ourselves on. once... More 

Birmingham, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was clean and bed was comfy. It was pretty quiet and we had a good nights sleep. Wasn't very impressed with the tea and coffee in short supply. It was advertised as overlooking the docks, which in fairness it did but not directly, which I thought it would. Not keen on the loo arrangements. There was no door... More 

Helpful?
Thank Gail M
Sarah W, Guest Service Assistant at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Gail M. Thanks for taking the time to leave your review regarding your recent stay with us at the Hampton By Hilton Liverpool City Centre. We appreciate all comments being positive and negative as it helps us to constantly monitor our performance and be the best we can for our guests. We are to sorry to learn that aspects... More 

Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is situated perfectly for a break in Liverpool. We had a room on the 6th floor which was lovely. Even a view of the river. Everything is clean and tidy. But the cost of the rooms are kept to a very reasonable price. Breakfast is also not bad at all. Budget prices but a tad higher level of... More 

Helpful?
Thank 42mark42
Sarah W, Guest Service Assistant at Hampton by Hilton Liverpool City Centre, responded to this review

Dear 42mark42, Thank you so much for your feedback regarding your recent stay with us at the Hampton By Hilton, Liverpool City Centre. your kind comments about the staff and facilities are most appreciated and I am pleased you found your entire stay most pleasurable. In particular its lovely to hear you enjoyed your river view from your room and... More 

Mold, United Kingdom
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed overnight after going to a concert in the Echo Arena. Brilliant location for the Albert Dock - plenty of parking on site (albeit you pay a supplement). Staff very pleasant, clean room and great views - ask for a room overlooking the Dock. Cannot fault it at the price I paid. Would stay again.

Helpful?
1 Thank Sue J
Sarah W, Guest Service Assistant at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Sue J, Thank you for your review and letting your fellow travellers know how much you enjoyed your time with us. I am delighted to hear that you found the hotel comfortable and took advantage of our excellent city centre location. I very much look forward to welcoming you back in the very near future. Kind regards, Sarah Wilson More 

Redditch
Level Contributor
70 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Having stayed in several Liverpool city hotels, I keep coming back here. The most important things to me are lack of pretension, cleanliness and a quiet room. The Hampton scores on all 3 and parking is under the hotel itself, not 400-500yds away like some notable others. Good value for money and I'll keep coming back.

Helpful?
Thank DamienKeegan
Sarah W, Guest Service assistant at Hampton by Hilton Liverpool City Centre, responded to this review

Dear DamienKeegan, Thank you for taking the time to write a review on your stay, your kind comments about the hotel and its facilities are most appreciated and I am pleased you found your entire stay most pleasurable. Its great when we can welcome back guests and they become guests which we recognise so we wish you a safe return... More 

Loughborough, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has a great location on the docks. Within walking distance to shops and attractions including the echo arena - my main reason for choosing it. The staff were friendly and welcoming and the building is clean and modern. We stayed in 604 - rubbishy view over neglected industrial site but that didn't bother us.We didn't like the glass... More 

Helpful?
2 Thank maxine m
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Marriott for easy access to business visits in the Liverpool area and found ready availability at about £80. Easy car parking in the underground garage but with a fee (£10) Good warming greeting from the reception and recognition of my Hilton status. Very efficiently, I was given a swipe cards and the WiFi code & a... More 

Helpful?
Thank Andrew M
Sarah W, Guest Service Assistant at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Andrew M, Thank you for posting your comments regarding your recent stay with us at the Hampton By Hilton, Liverpool City centre. Its always warming to hear when guests have found their stay with us a pleasant one and its also great to hear you found the staff and the hotel itself to a high standard. Once again thanks... More 

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