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Hilton Liverpool City Centre

#43 of 100 Hotels in Liverpool
GreenLeadersGold level
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Hilton Liverpool City Centre
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2,215 Reviews from our TripAdvisor Community

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Showing 2,161: English reviews
A TripAdvisor Member
3 of 5 stars Reviewed yesterday NEW via mobile

The positives are the location - if you want to be in touching distance of Liverpool One and the Albert Dock. The Exec Room within access to the exec lounge with drinks etc and snacks was a nice. The negatives - indifferent staff on reception, the exec room was small and being charged for items on the bill I'm still... More 

Helpful?
Thank A TripAdvisor Member
Connah's Quay, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great hotel in fantastic location for Liverpool city centre. Bed was very comfortable with plush pillows. Definitely stay here again. Breakfast was good value for money. Staff very friendly and helpful. Drinks a little expensive but no more than any other city hotel.

Review collected in partnership with Amoma.com

Helpful?
Thank jenniferwR8599QY
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear JenniferwR8599Qy Thank you for your lovely review, I'm really pleased you enjoyed your stay and enjoyed the room and facilities. Hopefully we will get the chance to welcome you back again soon! Warmest Regards, Marcus Magee General Manager More 

Liverpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Although we had a very pleasant lunch there, we found the staff to be rushed off their feet. For lunch, I indulged in a mouthwatering club sandwich and my friend had the Hilton burger. She really enjoyed it. We were served by an outstanding waitress called Maureen. Maureen was very pleasant and efficient but seemed to be running the place... More 

Helpful?
Thank Karen R
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Karen R Thank you so much for your lovely review, it's great to see you had a wonderful time and that all the team made it that extra special. Best Wishes Marcus Magee General Manager More 

Kent, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

Overly priced accommodation for the kind of service received. Hilton use to be highly rated but this one is totally not worth the price . Room wasn't serviced even as of 3pm when I complained I only had my bin emptied.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 220omololaa
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear 220omololaa Thank you for your review, you comments about the hotel are much appreciated as we are always looking to improve our standards and service at all times. Your comments have been passed to Housekeeping Manager so that we can ensure the standard of the service be improved. Hopefully we will get the chance to welcome you back again... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Went for a weekend to the Beatles experience. Fantastic weekend. this hotel is right on the docks and within walking distance to the experience and when you have finished at the docks make your way to the city centre for fabulous shopping.

Helpful?
Thank rbrad4d
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear rbrad4d Thank you for taking the time to write this review of your experiences here at Hilton Liverpool City Centre. I so glad to read that your time spent with us had been enjoyed. Thank you for commenting on our central location, I can see that you have utilised this and sampled some of the attractions the City of... More 

Sheffield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I've been to Liverpool a few times and stoped in various hotels. I must say that the Hilton is probably one of the best I've stayed in for location. It is next to the shopping centre and across the road from Albert Docks. Everywhere from the hotel is walkable if your coming to Liverpool fur a night out. The hotel... More 

Helpful?
Thank donnaellis077
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Thank you for taking the time to write this review of your experiences here at Hilton Liverpool City Centre. Dear Donnaellis077 I so glad to read that your time spent with us had been enjoyed. Thank you for commenting on our central location, I can see that you have utilised this and sampled some of the attractions the City of... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

By the foot of Liverpool One, shopping complex is the Hilton hotel. It looks out on the Mersey and we specifically asked for a vroom with a view which we received without hesitation. Staff at the Hilton were extraordinarily welcoming and warm, the majority of the members we spoke to were local and had lots of tourist knowledge at their... More 

Helpful?
Thank Shanellisw
United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

We were there for university graduation ceremony. Hotel location is just great. Near to many shops and restaurants as well as the docks. It is central to many activities within the city. Hotel was clean, bed was very comfortable, staff were very helpful and the service was good.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Soltan M
Hong Kong
Level Contributor
102 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for one night in July. The location could not be any better. Within minutes walk to the Albert Dock and the Beatles Story. Liverpool One is next door and we could spent the two days without leaving the area. Check in is efficient and room is nice and clean. Breakfast was pretty good with enough choices. Evening canapés at... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank FC207
Douglas, Isle of Man
4 of 5 stars Reviewed 5 days ago NEW

Super hotel, great location, good breakfast lovely rooms, only downside is lack of free WIFI check in staff were excellent and allowed us into room a little early which was very much appreciated. Hotel is close to every amenity, theatre, shops and resturants.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Philippa L
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Exchange at Hilton Liverpool
The Exchange at Hilton Liverpool
Cuisines: British, Gluten Free, French, Vegetarian, Vegan
PIMA bar at the Hilton Liverpool
PIMA bar at the Hilton Liverpool
Cuisines: Bar, British, Pub
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access

Additional Information about Hilton Liverpool City Centre

Address: 3 Thomas Steers Way, Liverpool L1 6BR, England
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: $111 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Liverpool City Centre 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Hilton Liverpool Hotel Liverpool
Hotel Style:
#2 Green Hotel in Liverpool
#6 Spa Hotel in Liverpool
#16 Business Hotel in Liverpool
#20 Luxury Hotel in Liverpool
#26 Romantic Hotel in Liverpool
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