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Novotel Liverpool

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#29 of 100 Hotels in Liverpool
Certificate of Excellence
GreenLeadersSilver level
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Novotel Liverpool
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1,980 Reviews from our TripAdvisor Community

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Showing 1,754: English reviews
Liverpool, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed over for a night as a couple service was very good. Room very clean and well appointed. Tea making facilities in room were very good. No mini bar but the fridge was there to use so very handy indeed for our cold drinks . Hotel staff very friendly and bar was very good and easy for anybody to feel... More 

Thank Gerard P
Blackpool, United Kingdom
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Booked hotel as a family with two teenage children, on arrival we found that the bedroom only had two beds, one king size and one sofa bed. This was a problem as the website had asked for childrens age and we expected aseperate roll bed. We spoke to reception and after three members of staff got involved Daniel and Anita... More 

1 Thank garyandmandy17
London, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Nice welcome, room very clean apart from the carpet which had a couple of stains. bed was clean and comfortable. Wanted to look out of window in stairwell to see the Mersey, there was a revolting mess and smell just a couple of meters away from our room, this included broken glass, food, a toilet seat and random drug paraphernalia.

Thank ilovemydog1965
Wrexham, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The Hotel is Great Lovely and Clean. We arrived an hour well before time the receptionist took our bags to a secure room who was polite and most friendly. So we had drinks in the bar which was served by another polite member of staff. Booking in was quick and friendly. Only downful of the Hotel is that The Toilet... More 

Thank Ian186451
Cardiff, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Decided for a return visit to Liverpool and yet again chose Novotel. Last visit was April and didn't consider another city hotel. Great refurbishment being undertaken in stages with restaurant now having a very cosy feel with great lighting and decor. Again, all staff were welcoming and friendly. Particular mention to hotel manager Matthew and sales co-ordinatior Jackie, they really... More 

Thank Amty05
Cheltenham, United Kingdom
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for one night in an executive room and was rather disappointed. They seem to have got the basic things wrong, which makes all the difference. The man on reception was rude to us about the customers prior to us, which was very unprofessional and did not create a good first impression. On going to our room the toilet... More 

Thank KL1983
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

after only booking within minuets before arrival, we had a couple of issues to start with but they were handled excellently by the staff, leaving us to have a wonderful stay. Upon arrival in our family room the extra bed hadn't been bade and the in room telephone wasn't working, so a trip back to reception on our way out... More 

Thank Stuart B
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel was ideally situated for exploring Liverpool. Close to the Albert Docks and Liverpool One. Rooms were clean and comfortable. Breakfast was very good and the discounted parking was a bonus. Thoroughly recommended.

Review collected in partnership with Accorhotels.com

Thank Simon W
Level Contributor
76 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at Novotel hotel in July for one night to visit windermere lake, the hotel is in the central of liverpool city center, very close to the shopping area and both stations. Very busy and didn't get any upgrade although I am a sliver member @ Accor group.

Thank roubey
Derry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is the best hotel I have ever stayed in the staff are so so helpful and so so friendly and they are a credit to their company, a beautiful modern hotel with beautiful rooms, reception and pool and the bar is absolutely beautiful and out of this world will be back here again many times a year especially... More 

1 Thank kealan1987
Questions? Get answers from hotel staff and past guests. Ask a question

262 photos of this hotel

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All Traveler Photos (232)
Room/Suite (57)
Dining (6)
Hotel & Grounds (18)
Pool/Beach Area (3)
View from Room (15)
Bathroom (23)
Business Center/Function Rooms (1)
Other (109)

Management photos: Courtesy of the property manager

All Management Photos (30)
Hotel & Grounds (1)
Room/Suite (11)
Business Center/Function Rooms (2)
Dining (2)
Other (14)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room

Additional Information about Novotel Liverpool

Address: / Gradwell Street 40 Hanover Street, Liverpool L1 4LN, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $86 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Liverpool 4*
Number of rooms: 209
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, ACCOR, Booking.com, Travelocity, Expedia, Hotwire, Cancelon, Odigeo, HotelTravel.com, Agoda and Priceline so you can book your Novotel Liverpool reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Liverpool Hotel Liverpool
Hotel Style:
#4 Green Hotel in Liverpool
#14 Luxury Hotel in Liverpool
#15 Business Hotel in Liverpool
#17 Family Hotel in Liverpool
#27 Romantic Hotel in Liverpool
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