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Novotel Liverpool

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#29 of 100 Hotels in Liverpool
Certificate of Excellence
GreenLeadersSilver level
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Novotel Liverpool
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1,985 Reviews from our TripAdvisor Community

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Showing 1,758: English reviews
Isle of Man, United Kingdom
1 review
2 of 5 stars Reviewed today NEW

Really disappointing stay after previous enjoyable stays. Myself and my 2 teenagers had beds with no mattress protectors and the sheets just balanced on top of bare mattresses. not even tucked in or made properly. I didn't think this was even standard ( I'm sure it is a health and safetly requirement to have mattress protectors). Breakfast was OK, but... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank 270rachelv
Derby, United Kingdom
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Modern hotel with great location, within easy walking distance of all major city attractions. Friendly staff, good breakfast & great bar for a late night drink. Large rooms offer a good night's sleep, even on the pull out sofa bed. Best choice for families.

Helpful?
Thank Leeder47
Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We always stay here when visiting Liverpool and have always had a good experience. A particular thanks to Patricia this time for giving us a room on the 11th floor with a great view. One downside of the stay was the poor quality of food in the restaurant for our evening meal. My chicken was fine but cold chips and... More 

Helpful?
Thank maureencreedon
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Love this bar, great atmosphere, could sit here all day watching the world walking by 👍 comfortable for all ages and has that 'Cheers' bar feel about the place, great location too 😀 opposite some great restaurants and a short walk into the heart of the city centre.

Helpful?
Thank Paula K
Liverpool, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed over for a night as a couple service was very good. Room very clean and well appointed. Tea making facilities in room were very good. No mini bar but the fridge was there to use so very handy indeed for our cold drinks . Hotel staff very friendly and bar was very good and easy for anybody to feel... More 

Helpful?
Thank Gerard P
Blackpool, United Kingdom
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Booked hotel as a family with two teenage children, on arrival we found that the bedroom only had two beds, one king size and one sofa bed. This was a problem as the website had asked for childrens age and we expected aseperate roll bed. We spoke to reception and after three members of staff got involved Daniel and Anita... More 

Helpful?
1 Thank garyandmandy17
London, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

Nice welcome, room very clean apart from the carpet which had a couple of stains. bed was clean and comfortable. Wanted to look out of window in stairwell to see the Mersey, there was a revolting mess and smell just a couple of meters away from our room, this included broken glass, food, a toilet seat and random drug paraphernalia.

Helpful?
Thank ilovemydog1965
Wrexham, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The Hotel is Great Lovely and Clean. We arrived an hour well before time the receptionist took our bags to a secure room who was polite and most friendly. So we had drinks in the bar which was served by another polite member of staff. Booking in was quick and friendly. Only downful of the Hotel is that The Toilet... More 

Helpful?
Thank Ian186451
Cardiff, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Decided for a return visit to Liverpool and yet again chose Novotel. Last visit was April and didn't consider another city hotel. Great refurbishment being undertaken in stages with restaurant now having a very cosy feel with great lighting and decor. Again, all staff were welcoming and friendly. Particular mention to hotel manager Matthew and sales co-ordinatior Jackie, they really... More 

Helpful?
Thank Amty05
Cheltenham, United Kingdom
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here for one night in an executive room and was rather disappointed. They seem to have got the basic things wrong, which makes all the difference. The man on reception was rude to us about the customers prior to us, which was very unprofessional and did not create a good first impression. On going to our room the toilet... More 

Helpful?
Thank KL1983
Questions? Get answers from hotel staff and past guests. Ask a question

267 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room

Additional Information about Novotel Liverpool

Address: / Gradwell Street 40 Hanover Street, Liverpool L1 4LN, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $87 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Liverpool 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Novotel Liverpool Hotel Liverpool
Hotel Style:
#4 Green Hotel in Liverpool
#14 Luxury Hotel in Liverpool
#15 Business Hotel in Liverpool
#17 Family Hotel in Liverpool
#27 Romantic Hotel in Liverpool
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