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Signature Living

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Signature Living
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1,523 Reviews from our TripAdvisor Community

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Showing 1,512: English reviews
Kidderminster, United Kingdom
Reviewed 5 days ago NEWvia mobile

We had to call Signature Living for directions once we arrived in Liverpool and the lady I spoke to was really friendly and helpful and pointed us in the right direction; excellent customer service. Upon entry The Vault had the "wow factor"; basement apartment, secure and private, querky decor, almost had a 'Big Brother' feel with rows of beds, perfect...

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Helpful?
Thank Jessica E
Reviewed 5 days ago NEWvia mobile

my wife and kids came for a couple of days hotel is amazing staff are friendly esp Nathan and Brooke who were very friendly and helpful will be defiantly come again. The rooms were amazing the way the staff treated us made up very welcomed and without the the best hotel I've been in Liverpool and I have been here...

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Thank Keith R
Egremont, United Kingdom
Reviewed 4 weeks ago via mobile

Visited recently on a hen do. Marketed as a really upmarket premises however a couple of things really let it down: - dark and dingy inside - 'hot tub' is more like a big bath - 4 toilets between 30 women - showers very dingy, the type where you feel cleaner before you went in - not enough sockets and...

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1Thank louj999
Dublin, Ireland
Reviewed December 6, 2016 via mobile

Got a great deal so booked for a Sunday night as I have always wanted to stay in this hotel. when we got to the hotel and checked in we were given are room. It was dark, dingy and would not fit five people ! When I went to reception to ask to change they told me the hotel was...

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Thank SOphia95xx
focus77, Guest Relations Manager at Signature Living, responded to this review

Dear Sophia95xx, Thank you for taking your time to write a review. I am disappointed to read that aspects of your time spent at Signature Living was not up to our usual standard of service we strive to deliver to all our guests daily. Please can you email us your contact details as soon as possible so that we can...

yorkshire
Reviewed November 16, 2016 via mobile

Stayed for a hen weekend at the Masonic, had a few issues on arrival with lady who met us. Trying to over charge us for things but we soon got it sorted. Living room huge with kitchen Fridge door broken, wifi didn't work, plinth broken. Bedrooms (1 sleeps 4) ( 1 sleeps 7) living room sofa beds. Not a lot...

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Helpful?
Thank jakeybake
focus77, General Manager at Signature Living, responded to this review

Dear jakeybake, Thank you for taking the time to write your review of us at Signature Living. We strive to enhance each guest experience and all feedback is there to help us improve our services. I have passed all maintenance issues on the department manager to investigate such issues. If you would like to discuss this matter further then please...

London
Reviewed November 14, 2016

Just got back from a fantastic weekend in Liverpool with 25 ladies travelling from London! We had such a good time! The vault was perfect for what we wanted it for, a place to put our heads down for a couple of hours each night ,without being separated like you would in a hotel. The only issue we had was...

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2Thank D0NNATR
focus77, General Manager at Signature Living, responded to this review

Dear D0NNATR, Thank you for taking the time to write your review of us at Signature Living. I was most disappointed to review your feedback from your recent stay. We take all feedback seriously and act upon this with immediate effect to ensure we do not encounter such issues in the future. Given the nature of this review I would...

A TripAdvisor Member
1 review
Reviewed November 7, 2016 via mobile

I booked this hotel last January as my boyfriends birthday fell on a Sunday night I stayed here an booked a meal down on the docks. I rang the morning of the stay to ask for directions of where it was the women told me at 10am that morning she would send me an email with all passwords an details...

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Thank A TripAdvisor Member
focus77, General Manager at Signature Living, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to write your detailed review from as far back as January. I would like some clarification on your review as this does not match any issues in the acclaimed month you stayed with us. We have gone back to all bookings and all reports to see if your stay does match...

Glasgow, United Kingdom
Reviewed November 2, 2016 via mobile

I booked and planned my friends hen do in Liverpool September 2015. We stayed in the Bold Street apartments. I later on called up to add on the "balloon & banner" package which was an extra £30. We all had a terrific weekend but unfortunately the biggest disappointment was the accommodation. My friend had wanted to stay at these apartments...

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1Thank vicki m
focus77, Guest Relations Manager at Signature Living, responded to this review

Dear Vicki M, Thank you for your review after your recent stay at the Signature Living Apartments. I am disappointed to read that aspects of your stay was not up to our usual standard of service we strive to deliver to all our guests. I have been searching for your booking, but can't seem to locate your booking. I would...

Reviewed October 30, 2016 via mobile

I've Stayed in this hotel a few times now the last being in January but have just had another overnight stay with my partner had another great stay the room was great spotlessly clean and Kate on reception is one of the reasons I keep going back she is so friendly and nothing is too much trouble I have already...

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Thank Jomighten
focus77, General Manager at Signature Living, responded to this review

Dear Jomighten It was a pleasure to read your wonderful review on your stay here at Signature Living. We pride ourselves on making our guests experience the best it can possibly be, with accommodations second to none and feature that you can only find with Signature Living. We hope to welcome you back in the near future. Warmest Wishes Liam...

Reviewed October 18, 2016 via mobile

We booked out The Vault on Liverpool Bold Street for Saturday 15th October.. the accommodation was booked a couple of months ago and we have all been looking forward to it as it looks amazing on the. website. There was a large group of us that travelled over 250 miles just to have a night at this 'luxurious' apartment.. We...

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Helpful?
Thank Millar134
focus77, Manager at Signature Living, responded to this review

Dear Millar134, Thank you for taking the time to review us at Signature Living, I was most disappointed to review your feedback as this does not correspond with your feedback left on departure. We massively strive to give and ultimate service to each of our guests and deliver all expectations first time round, If we encounter any issues in regards...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
We are a serviced apartment provider, based in the very centre of Liverpool. Our apartments offer so much more space, flexibility and functionality than any hotel. Our concierge service has been adapted to ensure that you make the most of what our amazing city has to offer. ... more   less 

Additional Information about Signature Living

Address: 38 / 40 Victoria Street, Liverpool L1 6BX, England
Location: United Kingdom > England > Merseyside > Liverpool
Price Range: $189 - $1,364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Signature Living 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Signature Living Hotel Liverpool
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Questions & Answers

Here's what travelers have asked, with answers from Signature Living staff and other travelers.
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Questions? Get answers from Signature Living staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid at all costs”
 of 5 bubbles jj12345Chester, Sep 29, 2016 | Read review
“Morgan's Vault is perfect for large parties”
  • Morgan's Spa
  • My gift from signature living! Thank you!
  • Morgan's vault
  • Morgan's Vault
 of 5 bubbles laurenshevlin2510, Jul 10, 2016 | Read review
“Signature Living is situated on the 4th floor of the Shankley Hotel and "The Vault" was quiet even though the Hotel is Central.”
 of 5 bubbles 690janiceh, May 25, 2016 | Read review
“Fab location, very central. Don't forget your costume!”
  • Impressive
 of 5 bubbles honorking, May 18, 2016 | Read review
“Bond duplex is excellent”
 of 5 bubbles cl25witch, Apr 11, 2016 | Read review
5 of 5
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