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Mercure Leicester The Grand Hotel

About
Location
Cleanliness
Service
Value
Choose Mercure Leicester The Grand Hotel, where Victorian charm meets modern comfort in Leicester city centre. Enjoy a fabulous meal at Marco's New York Italian, our onsite restaurant by prestigious celebrity chef Marco Pierre White, or relax in the bar and lounge and catch up with friends over a cocktail or two.
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Property amenities
Restaurant
Room Service
Business Center with Internet Access
Wheelchair access
Meeting Rooms
Free High Speed Internet (WiFi)
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Public Wifi
Dry Cleaning
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Good to know
HOTEL STYLE
Historic Hotel
Centrally Located
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
185Restaurantswithin 0.25 miles
49Attractionswithin 0.25 miles
Reviews (1,031)
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1,008 results
Traveler rating
201
306
262
133
106
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Time of year
LanguageEnglish
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201
306
262
133
106
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All reviews privilege room marco's restaurant city centre car park granby street public areas breakfast staff buffet style stayed one night railway station victorian venue iron university
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1 - 5 of 1,008 reviews
Reviewed 4 days ago via mobile

I don’t write bad reviews normally, I just like praising, but wanted to say something about this hotel as there is so much potential. We turned up on spec at around 5.30pm looking for a quick dinner in Marcos. We looked around and it was...More

Date of stay: December 2018
Thank Rob1742
Reviewed 1 week ago

I stayed at the hotel for my christmas party the room was very small but comfy beds and a good shower. I went down to breakfast and was told that it was not included with our package, so off i went to mcdonalds. On my...More

Date of stay: December 2018
Thank roamaroundbritian
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded 5 days ago

Dear Guest, Thank you for your review. I'm pleased to hear that you had a comfortable night. Please accept my sincere apologies regarding confusion about whether breakfast was included in your rate or not. It is normally highlighted with the booking type but if your...More

Reviewed 1 week ago via mobile

We were told when we arrived that there was a big party on that night therefore those not attending the party had rooms where they would not be disturbed. I am sorry to say that my husband and I are typically English and did not...More

Date of stay: December 2018
1  Thank 172helenr
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded 5 days ago

Dear Guest, Thank you for taking time to review your stay with us. I'm sorry to hear about your experience, please accept my sincere apologies. I wish that we were infirmed on the night of your stay so we could have allocated another room for...More

Reviewed 1 week ago

We booked a Privilege Room... this was on floor 5 at the top of the hotel, but the lift only went to floor 4 so we had to carry bags up the attic floor - no offer of help when we checked in. This summed...More

Date of stay: December 2018
1  Thank Ncas
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded 5 days ago

Dear Guest, Thank you for your review. I'm sorry to hear about your experience, please accept my sincere apologies. We serve breakfast off the menu on quieter mornings to minimise food wastage but it is not possible to run it off the menus for rest...More

Reviewed 1 week ago

A real shame - this is clearly a historic hotel, and deserves an uplift. There are just a few things about the place that made it not work. Check in - got the key etc fine - got to the room... didn't work. Back to...More

Date of stay: December 2018
Thank shaunb816
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded 1 week ago

Dear Shaunb816, thank you for taking time to review your stay. I'm sorry to hear about the issues you had during your stay, please accept my sincere apologies. We are looking to refurb our bedrooms early next year and we would like you to come...More

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Questions & Answers
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leandaljc
August 3, 2016|
AnswerShow all 6 answers
Response from guestwithstandards | Reviewed this property |
The nearest Parking is behind the Hotel. It is, I believe, shared with other local businesses though the Hotel does have a limited space dedicated Parking right next to the Hotel rear entrance. Entry and Exit from the... More
0
Votes
rro74
May 4, 2016|
Answer
Response from candyNorthampton | Reviewed this property |
11 pound but there’s a weatherspoons going up towards the station
0
Votes
Room Tips
"Don't choose floor 5"
Ncas
1 week ago
Read review
"Go some where else"
TBone147
Oct 3, 2018
Read review
"Dont think privilage means you will be able to see in the mirror if you sit at the dressing table."
Travel823245
Oct 2, 2018
Read review
"My room overlooked the back."
judethepoet
Sep 30, 2018
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PRICE RANGE
$75 - $187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure leicester hotel leicesterramada leicesterleicester ramada
FORMERLY KNOWN AS
Mercure Leicester City Hotel
LOCATION
United KingdomEnglandLeicester
NUMBER OF ROOMS
104
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