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Hilton Leicester

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21 Junction 21 Approach, Leicester LE19 1WQ, England
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Hilton Leicester
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1,132 Reviews from our TripAdvisor Community

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Showing 1,123: English reviews
Reading, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Fantastic leisure facilities. Very close to M1 and M69. Outside the town centre and close to industrial area makes the travel very convenient. Easy to go to town centre. Fantastic Indian restaurants near the hotel within 10- 15 mins drive.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 785vinodm
Devizes, England, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The rooms are clean but they are a bit outdated; lack of air con and the walls are pretty thin. Room Service was a bit hit and miss; breakfast is good and the staff are friendly. Take a long time to answer the phone for room service and reception. Concierge was a bit non existent. I think they are doing... More 

Helpful?
Thank David P
Dronfield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

No air conditioning, no complementary bottled water, no biscuits on the tea and coffee tray, no ice machine and no lift to the 1st. floor. The cooked breakfast was acceptable but the cold breakfast buffet was the worst I have ever come across, with little choice and tiny amounts on offer, eg.3 slices of salami, and 4 pieces of smoked... More 

Helpful?
Thank Sue A
Somersham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Booked a triple room last weekend for me and 2 of my friends.Value for money is amazing and we were happy with the facilities. The swimming pool and gym was a huge bonus! Will definitely stay here again!

Helpful?
Thank Paula T
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Paula T Thank you for taking the time to share your feedback on Trip Advisor after your recent stay. it is great to hear that you and your friends enjoyed the experience and I hope happy memories were generated. We look forward to seeing you again soon. Kind Regards Paul Michael General Manager. More 

Leicester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Noisy wedding party but not hotels fault that the guests were so rude and they clearly thought they had hired the entire venue for themselves, rooms super hot fan was provided but really for this price i would expect air con in rooms

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Suzanne M
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Suzanne M, Thank you for posting your feedback on tripadvisor after your recent stay. I was sorry to hear that your were disturbed by other guests. Your comments regarding air conditioning have been noted too and will be reviewed by our executive team. Thank you again for sharing your comments with ourselves. Kind Regards Paul Michael General Manager. More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We use this hotel frequently due to its central location and close proximity to the motorway networks but that really is all it has to offer. service is very slow and the food and refreshments are of a low quality considering the prices you have to pay and take ages to arrive without even an apology for the delay. As... More 

Helpful?
Thank JTGieuseppefirenze71
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear JTGieuseppefirenze71, Thank you for taking the time to share your feedback on Trip Advisor after your recent visit. We are grateful for your feedback and will take your comments into consideration when we next review our coffee lounge provision. We hope we will see you again in the future. Kind Regards Paul Michael General Manager More 

1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

I just went for a meeting and lunch day time, hotel looks okay but not really as a 4 star hotel.Service was okay....should work more on it specialy in reception. Had some issues with my food didn't come exactly as I've requested but I can say that the person who dealed with it Lorendana,the manager did a really good job.Very... More 

Helpful?
Thank Cardtimotio
Paul M, General Manager at Hilton Leicester, responded to this review

Dear Cardtimotio, Thank you for taking the time for posting your review about your recent stay at the Hilton Leicester, your feedback is most welcome and valuable to ensure we strive to deliver the best customer service associated with Hilton Brand. I was sorry to read that the hotel fell below your expectations regarding the front desk experience you encountered... More 

UK
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good quality accommodation and decent food at good value, within a few hundred metres of M1 J21. No major drawbacks, though free internet a bit flaky. The poached eggs at breakfast were impressive for a mass catering establishment.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Fiona S
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Fiona S, Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. It is great to hear that you had a positive experience with ourselves and that our poached eggs met with your approval. I hope we will have the opportunity to welcome you back to our hotel in the future. Kind... More 

Budapest, Hungary
1 review
3 of 5 stars Reviewed 5 days ago NEW

I think I visited Hilton Leicester under bad luck star, as there were several problems, which have been resolved by the staff, however I haven't expected such problems in a Hilton hotel... the door lock haven't worked, there were no light in the bedroom, there was a fire alarm in the middle of the night and there were no hot... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Attila Peter D
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Attila Peter D, Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was sorry to hear that the experience was not without issue, but am grateful that our team were bale to make it right for you during your stay. Your feedback has been shared with our executive team so... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

ThIs is my second time I have stayed in this wonderful hotel. Very good service. All the way from the reception, breakfast and the room service. I would highly recommend this hotel. Keep up the good work Hilton.

Helpful?
Thank Hussein H
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Hussein H Thank you for your feedback after your recent stay. It is great to hear that you enjoy your stays with ourselves and that great customer service is extended to you. We look forward to seeing you again. Kind Regards Paul Michael General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Stay at the Hilton Leicester hotel, 3 miles from the city center, just off junction 21 of the M1. Unwind in the gym, pool, restaurant and bar. Do business in one of 10 meeting rooms for 2-150. The hotel is 25 minutes' drive from Nottingham East Midlands Airport. Indulge in traditional cuisine at Flavours restaurant, a light lunch and cool drink in the Hilton Leicester hotel's Court Bar and coffee and sandwiches in our coffee lounge. Unwind in the LivingWell Health Club, swim in the indoor pool, work out in the gym and relax in the sauna. ... more   less 

Additional Information about Hilton Leicester

Address: 21 Junction 21 Approach, Leicester LE19 1WQ, England
Location: United Kingdom > England > Leicestershire > Leicester
Price Range: $75 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Leicester 4*
Number of rooms: 179
Reservation Options:
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Also Known As:
Hilton Leicester Hotel Leicester
Hilton International Leicester
Leicester Hilton International
Hotel Style:
#2 Luxury Hotel in Leicester
#5 Family Hotel in Leicester
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