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The Royal Boston Hotel

Traveler (168)
Room & Suite (62)
Dining (13)
Certificate of Excellence

About

#19 of 73 hotels in Blackpool
Location
Cleanliness
Service
Value
Certificate of Excellence
The Royal Boston Hotel has 78 en-suite bedrooms offering a wide variety of family rooms, double rooms, twin rooms and single rooms all accessible by lift and at lift level, ramp access is available to the hotel. The Royal Boston Hotel is ideally suited to guests with limited mobility issues, however all guests must be able to negotiate a flight of stairs and therefore not suitable to guests confined to a wheelchair. The Royal Boston offers superior and sea view rooms which are subject to a supplement. The Royal Boston Hotel is a family friendly hotel with fantastic live cabaret entertainment every night showcasing a variety of Blackpool’s finest vocalists, musicians and comedians. The Royal Boston hotel has an enviable reputation for its fantastic food, quieter location and efficient friendly service. The Royal Boston hotel offers FREE WI-FI in public areas.
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Property amenities
Free parking
Restaurant
Bar/Lounge
Free Internet
Breakfast Available
Non-smoking hotel
Public Wifi
Wheelchair access
Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family

Location

Full view
59Somewhat walkable
Grade: 59 out of 100
35Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
1,064Reviews
59Q+A
100Room tips
Traveler rating
  • 607
  • 306
  • 92
  • 27
  • 32
Time of year
Traveler type
Language
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  • English
Popular mentions
We (2 females, aged 41) have just returned from a 3 nights stay here, booked through Blackpool Promotions and we had a fab weekend. Our room was clean and tidy. The food was nice. The drink prices are very reasonable. The Bar and restaurant staff were brilliant, so friendly
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Had been to Blackpool for a family holiday and booked a stay here. But the service was really bad. We all went to the dining hall we waited for almost 40 minutes for our starter, were all other tables had already finished their dinner and we were still waiting for our starter.
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Response from BlackpoolPromotions, General Manager at The Royal Boston Hotel
Responded 1 week ago
Dear Ellie First of all thank you for taking the time to review your holiday with us. It does sadden us that we did not meet up to your expectations. I have spoken to all our departments that you have raised concerns over and we are at a loss to know when and which room you may have stayed in , as we have no record of the incidents which you have brought to our attention. We always ask guest to speak to reception with any concerns so we may rectify them at the time of stay. Here at the Boston we pride ourselves on great face to face service , whether it be dinning room, house keeping reception or our maintenance team. As we normally receive excellent reviews for our customer service and proactively looking after our guest we would ask you to contact us with your details so we can look into it further for you . Please speak to Alistair or Margaret at the hotel at your earliest convenience. Many thanks
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Excellent all round service. Meals very good, hotel clean, good amenities. The staff are very caring and helpful. My wife had an accident during our stay hospitalising her, and the hotel couldn't do enough to help us during this difficult time
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Response from BlackpoolPromotions, General Manager at The Royal Boston Hotel
Responded 1 week ago
Dear Kenneth , Thank you for your fantastic review of your stay here at the Royal Boston we are so glad that we met your expectations. On behalf of all the staff we hope that your wife is making a full recovery at home. We really do look forward to welcoming your back here at the Royal Boston soon.
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Stayed here for 2 nights with my mum for the bank holiday weekend. Staff very efficient and friendly. Had a variety of entertainment in the evening, including bingo and singers. Had bed, breakfast and evening meal. Couple of options to choose from for tea. Food was very
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Response from BlackpoolPromotions, Guest Relations Manager at The Royal Boston Hotel
Responded 3 weeks ago
Dear Smh2009, Thank you very much for taking the time to leave feedback on your recent stay at the Royal Boston Hotel. We are so pleased you had a fantastic two night stay over the Bank Holiday and that you enjoyed every aspect of your break from our friendly efficient staff, excellent entertainment and superb food - we thank you very much for the wonderful comments. We hope you will choose the Royal Boston for a future stay in Blackpool, best wishes GUEST RELATIONS
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I was travelling with a lady with mobility issues & the reception staff could not have been more helpful. Nice hotel, close enough to all the attractions but in a quieter area. Limited parking at the hotel but availability on surrounding streets.
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Response from BlackpoolPromotions, Guest Relations Manager at The Royal Boston Hotel
Responded 3 weeks ago
Dear WYASTN, Thank you very much for taking the time to leave great feedback on your recent stay with us. It is wonderful your party had a fabulous time at the Royal Boston and that our friendly, helpful reception team assisted you. We are so pleased you enjoyed the facilities on offer at the Royal Boston, our location is great as we are in a lovely spot on Queens promenade just close enough to the Town Centre and Blackpool's attractions, it's great you found us ideal. Parking at the hotel is first come first served due to limited spaces however as you state there is ample free street parking on the roads adjacent. We do hope you will choose us again for a future holiday to Blackpool, many thanks once again for the very lovely review. Best wishes GUEST RELATIONS
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PRICE RANGE
$49 - $148 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandBlackpool
NUMBER OF ROOMS
54
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